Chomp Creative Studio

BACKGROUND

Please describe your company and your position there.

ScyllaDB is the company that develops the monstrously fast and scalable NoSQL database of the same name. I am the Director of Technical Advocacy there, and am responsible for "spreading the word" about our company and our technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio, and what were your goals?

ScyllaDB wants to move to a "video-first" strategy, where we explain ourselves with video, animation/motion graphics, and other multimedia to create a more vibrant connection to our community, prospects, users and customers. The first part of this was to put out a 1-minute explainer video about what ScyllaDB is and does.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found the Clutch.co list of 1,400+ video production companies, and cited that in a spreadsheet I assembled of video companies I was considering. We wanted to select US west coast companies for the most part to ensure the working hours of the company matched our own work times.

We short-listed 8 companies, but I only contacted five directly and got callbacks within the required time by four. Chomp was neither the most nor least expensive, but fell within our price range. The conversation with Al did the most to assure us that the Chomp team would be able to create the results we wanted. The quality of the samples we saw were better than some of the comparably-priced other companies.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The video is an introduction to ScyllaDB. I already had written the script for the video prior to approaching Chomp. Once initial payment was made, progress was made steadily from visual overview and voiceover, to storyboards to illustration to full animation and SFX.

Who did you work with and what was the feedback process like?

Al Reyes. He was patient with us, even when I'd "submarine" because I was busy on other projects. I had a lot of balls in the air this year. Through it all Al kept the project on track, doing semi-weekly (twice a week) updates. All communications were done through Basecamp, with email reminders sent upon all status updates. We used Google docs for the script and visual description, boords.com for the storyboarding, and frame.io for voiceover and video review.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am happy with the result. We just put it up on YouTube yesterday, and I just tweeted it out for the first time today, so we need to wait for actual metrics to kick in. One of the first main uses we will make of this video is at P99 CONF [p99conf.io], where we will have somewhere around 10,000 registrants see this video debuted in our corporate lounge as part of the video roll.

It is solid journeyman work. Very serviceable and definitely matches our needs and expectations (and budget!). Chomp Creative Studio should be proud of the work they did.

Describe their project management style, including communication tools and timeliness.

Mostly Basecamp, Google docs, email, boords, frame.io, and just a few video (Zoom) calls throughout. Al was on his game, and kept the project on track with proactive communications.

What did you find most impressive or unique about this company?

We had some tough feedback about some of the voiceover artists provided; the audio samples were all from radio ads, which have a different sort of patter, tone and voice than corporate explainer videos. But even when we had some less-than-stellar feedback, Chomp was able to take our criticisms and concerns to heart.

Are there any areas for improvement or something they could have done differently?

Al has already taken to get voiceover rolls for corporate explainers. So they're already doing the one thing we had a major issue with. I think if we had standing wrap meetings via video once a week we might not have had the project "go dark." At my company we're very driven by Google Calendar and Zoom. So if it's not on the calendar, things get submarined swiftly here.

BACKGROUND

Please describe your company and your position there.

I'm the marketing manager at a boutique agency that creates meaningful and engaging marketing strategies for leading healthcare and medical device companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio, and what were your goals?

Create a product video to highlight our client's retina solutions at tradeshows and events.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our colleague worked with CHOMP in the past on another video project and was impressed with the quality and process of the project.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We began with a discovery meeting and reviewed a draft of the storyboard for the video. After our discussion, CHOMP created a few storyboard images/options for the video design that our client loved on the first round. Once we gathered our assets together CHOMP was able to deliver a rough cut. And we were able to provide edits and feedback seamlessly through frame.io.

Who did you work with and what was the feedback process like?

We worked with Al and the feedback and edit process was seamless through frame.io. We were able to effectively collaborate on the app.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video preimered at the clients national sales meeting and his team were impressed. A senior executive even asked to show the video in the lobby of their head quarters.

Describe their project management style, including communication tools and timeliness.

They were very responsive and professional. They were able to turn around edits within our deadlines and were an excellent resource to managing our video production process.

What did you find most impressive or unique about this company?

They took our very rough storyboard and brought our vision to life in a relatively quick turnaround.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm VP of Market Development for a medical device company. We produce and commercialize products that treat stroke.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio, and what were your goals?

We wanted to develop an animation to demonstrate and explain the mechanism of action of our device to potential users and other third parties.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were introduced to CHOMP via our advertising agency.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting. The team took time to understand what was important to animate from our perspective and provided a lot of guidance on how to better define the project. Once the storyboard was created, we had é or 3 additional meetings to check progress and get alignment.

The final animation was about 1.5 min long and perfectly served the purpose we had in mind. We share it on our social media channels, integrate it into our commercial documents and show it on our website.

Who did you work with and what was the feedback process like?

We worked with Al. He is a great communicator, structured, and helpful. He is a great bridge between the customer and the technical team that he represents. We enjoyed working with him at every step of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We use the animation daily.

Describe their project management style, including communication tools and timeliness.

Friendly, efficient and reactive.

What did you find most impressive or unique about this company?

Their curiosity and capabilities impressed us. They were open to understanding what we wanted to demonstrate and adapt to find solutions even if the project ended up becoming more complex than what they had imagined initially.

Are there any areas for improvement or something they could have done differently?

I think they did a very fair job given the circumstances.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chomp Creative Studio?

We needed someone to create videos for some of our events.

SOLUTION

What was the scope of their involvement?

Chomp Creative Studio produced videos for us. To kick the project off, we gave them a creative brief. The team took over from there. They handled the entire production and post-production process. 

We specifically asked Chomp Creative Studio to deliver five standalone videos that had a similar theme. Depending on the event, we then played each film on its own or all the videos together.

What is the team composition?

I mainly worked with Al (CEO & Co-Founder) and another teammate.

How did you come to work with Chomp Creative Studio?

I found them through an online search and interviewed several videographers. Chomp Creative Studio stood out due to their strong production capabilities. I also liked their portfolio and knew right away that they’d be an excellent fit.

How much have you invested with them?

The project cost less than $20,000.

What is the status of this engagement?

We worked together from July–September 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t used the videos yet, so we don’t have any metrics. However, they did a fantastic job and delivered at a swift turnaround time. 

Chomp Creative Studio was very creative and easy to work with. They worked efficiently and thoroughly — whenever we had feedback, they immediately implemented the changes we needed.

How did Chomp Creative Studio perform from a project management standpoint?

Their project management was excellent, and the process went smoothly. We communicated through Basecamp.

What did you find most impressive about them?

Chomp Creative Studio was a very creative team that was very accommodating of our needs. At the same time, they didn’t hesitate to make recommendations on making the deliverables better. We were able to rely on their expertise, and they delivered impressive work.

Are there any areas they could improve?

No, the team did a great job.

Do you have any advice for potential customers?

Allow them to provide recommendations based on their experience. They’re a creative team that will deliver a great product.

BACKGROUND

Please describe your company and your position there.

I am the VP of Marketing and Education for our supplement company. Our company produces natural supplements for migraine relief, hydration, and overall health and wellness.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio, and what were your goals?

We hired Chomp Creative to produce a video for us. The goal was to educate viewers about the science behind our products. Previously, we struggled to make the science accessible and approachable. We wanted video content that would engage viewers and help them understand the concepts and design behind our products.

The video was created to live on our website and to be included in advertising efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a shortlist of vendors and met with several. After speaking with Al at Chomp Creative, we were impressed by his wisdom and knowledge of video, his approach to organizing and setting up projects, and reasonable pricing. Frankly, Chomp Creative blew the competition out of the water.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a discovery meeting and discussed our goals. Then, we were added to Basecamp as the project management software. For the onboarding phase, we took care of the initial deposit, reviewed the introductions and guidelines for the project, and uploaded all of our assets and branding information. I liked that they requested just one point of contact that represented my team's final decisions.

Second was the voiceover phase. We were provided some samples to listen to and selected our top choice for the voice actor. We provided our notes and met with the actor beforehand to get on the same page. Chomp was very flexible with us because we had a lot of script changes that we documented using Frame.io. Both the voice actor and Al accommodated our requests graciously and patiently. We ended up getting a second recording due to the changes and we loved the final product.

The third phase was the visual design phase, where we reviewed the storyboard and illustrations using Boords. The illustrations we reviewed included 3 key scenes from the storyboard that were fully illustrated. They gave us a strong sense of the visual style and what the scene would look like. I really appreciated this because it meant there would be no surprises for one of the most important and work-intensive pieces of the process.

Fourth was the animation phase, which was my team's favorite part. We provided feedback via Frames.io again. We went through three rounds of revisions. Chomp's turnaround time was very quick! We then solidified our music choice and got our video file. Lastly, we had a wrap up call with Al where we had a chance to receive and provide feedback on the whole process.

Who did you work with and what was the feedback process like?

I worked with Al and Daria. I was blown away by the promptness, follow-through, and professionalism of both Al and Daria. We never had a moment where we wondered when we'd hear from them. Our team's timeline was quite delayed and often we didn't have updates for a week or more, but Al followed up to keep us on track and make sure that no additional time was wasted. Throughout the project, I was grateful for their kindness, patience, and understanding.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Before our video was even finalized, a potential customer wanted to learn more about how our products worked for migraine relief. We requested a downloadable version of the video for the purpose and were able to share it with the customer. She gave us glowing feedback and made a purchase right after!

Describe their project management style, including communication tools and timeliness.

This is one of Chomp's greatest strengths. Every phase and interaction was smooth and intentional. The process was very well-thought out and I learned a lot of great project management tips from this experience. Communication was always prompt and clear. We used easy, accessible tools for project management and communication, such as Basecamp, Boords, and Frames.io. When we had something more complex to work through,

Al suggested we hop on a group call to sort it out. He sat with us for a whole hour going deep into scientific theory and processes to help us come up with the best possible solution for our goal. Our team had an excellent experience communicating with Chomp Creative.

What did you find most impressive or unique about this company?

It's hard to pick one thing that is the most impressive. The end result far surpassed my expectations, and the technical skill shown in the video was impressive. I'd say that Chomp Creative excels most at communication, project management, and planning. Al at Chomp Creative is a joy to work with. I always looked forward to working with him and seeing what was next in the project phase, because he made the process was fun and exciting!

Are there any areas for improvement or something they could have done differently?

I can't think of anything they should do differently.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager here at Tru-Form Plastics. We are a custom thermoformer for markets such as Medical, Dental, Aerospace, Defense, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio, and what were your goals?

We hired Chomp Creative Studio to develop a video for the Medical Device Packaging market. Our goal was to show who we are and what we do.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked at 3 different proposals, but we chose Chomp Creative Studio for pricing and the team, which is incredible.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a 1 hour call, where we explained Chomp Creative Studio exactly what we needed, including some shot ideas that we had in mind. Second step was to record those shots. Step that was quickly done by Chomp Creative Studio by scheduling a shooting day within 24 hours. Shooting day took place and lasted not more than 4 hours. Last step, post production. They followed every single comments or feedback that we had, regarding the logo, colors, fonts, etc. Their work is great, and fast.

Who did you work with and what was the feedback process like?

We worked along with Al Reyes, who made it even easier knowing that we had to finish this video in only a week and a half. They work with a platform called frame.io, which allowed us to watch the video and add comments regarding any elements or footage on specific frames.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We first used this video on a show, which helped driving leads to our booth. Now we will start using it for presentations, expecting great feedback from leads or customers.

Describe their project management style, including communication tools and timeliness.

Chomp Creative Studio does great when it comes to communication. They use a platform called BaseCamp, that puts everything related to the project in just one place, so you don't have to go throw any emails.

What did you find most impressive or unique about this company?

We were impressed by their passion and willingness to provide the best video possible.

Are there any areas for improvement or something they could have done differently?

Not in this case, where we needed to have this done so quickly. They did an amazing job.

BACKGROUND

Please describe your company and your position there.

AbacusNext is a leading technology provider for legal, accounting, and compliance-focused professionals. We empower our customers to grow their businesses, better serve their clients, and operate at peak efficiency—all within a secure, cloud-enabled ecosystem. As the Creative Director, I was tasked with designing/directing any and all creative assets and projects for the AbacusNext brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio, and what were your goals?

We needed a solid teaser video for our Annual User Conference. Something that excited new guests & vendors, made them want to take part in the experience, and a reminder to previous year's attendees how much fun they had seeing colleagues & friends, as well as making new connections in their industry.

SOLUTION

How did you select this vendor and what were the deciding factors?

Originally from a friend referral, and then from continued partnerships.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Process basically broke down the main reasons why people would want to attend the next conference.

Who did you work with and what was the feedback process like?

Worked with Al mostly, but also with his partner when needed. Their process is always consistenly supportive and collaborative. I couldn't think of any reason not to work with CHOMP again and again.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Reached a lot of views online.

Describe their project management style, including communication tools and timeliness.

Professional, supportive, responsive, timely.

What did you find most impressive or unique about this company?

Their ability to take a rough idea, dig a little into some details, and come back with something better than what you had in mind.

Are there any areas for improvement or something they could have done differently?

Budget always is a driving factor. They were willing to work with us to create the best possible outcome.

BACKGROUND

Please describe your company and your position there.

I'm the art director and publications editor for the Oregon Education Association, the union representing 41,000 public school employees in Oregon. I oversee all graphic projects and manage our brand identity.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio, and what were your goals?

We hired Chomp Creative to bring our 2020-21 membership recruitment materials to life through a series of short 30-second videos (6 in total) produced over the 2020-21 school year. Our goal was targeted recruitment via social media, using these videos, to specific member groups of our union.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were originally put in touch with Chomp Creative through a political/comms strategy org (Winning Mark in Portland, Ore.) After our first round of videos were complete, I was so impressed with Chomp's final video products that we continued to use them for subsequent projects over the year (and plan to continue as our needs arise!)

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We began with a kickoff meeting, and then our project migrated over the Basecamp, where our project manager kept us on track in completing each milestone. We supplied a script and some visuals/illustrations to work with. Chomp produced a rough storyboard; after approval, that went into completed illustrations for review. We selected a voice talent, and then they created a animated version with the approved illustrations and voiceover. After approval, they supplied us with an easy-to-download final version of the video.

Who did you work with and what was the feedback process like?

I worked with Al Reyes for the project kickoff, and Daria Bas for ongoing approval/communication through each step of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our videos have had steady engagement on social media, and many of our local associations have begun using them in their new employee orientations as a way of recruiting new union members.

Describe their project management style, including communication tools and timeliness.

They were extremely organized through each step of the project - communicating well and giving me the nudge I needed when I hadn't approved a component of the project on schedule. After each approval, they were quick to move on to the next part of the project to keep us on schedule.

What did you find most impressive or unique about this company?

The quality of the work for the price; the responsiveness and ability to understand our mission as a unique membership-driven organization, which is quite different from consumer-facing brands. They are exceptionally organized, which is an added bonus!

Are there any areas for improvement or something they could have done differently?

Nothing yet - I'd like to continue working with them and begin moving in some new directions for animation (all of our videos to this point have had a very similar illustration style, based on initial illustrations I provided). I'm looking forward to seeing other creative approaches they'd like to try in our future projects together.

BACKGROUND

Please describe your company and your position there.

I am the Director of Global Marketing for Natural Alternatives International, Inc. and CarnoSyn® Brands.

In my role, I am responsible for the strategic and tactical development, management, execution, and evaluation of marketing efforts across various company channels and markets, including: sports nutrition, wellness and healthy aging, direct-to-consumer, plus domestic and international nutraceutical contract manufacturing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio?

We hired Chomp Creative to support video production for a new B2B video focusing on the most frequently asked questions fielded by our sports nutrition sales team.

What were your goals for this project?

The primary goals of the video were twofold:

1. Provide our sales team with an engaging education tool to share with prospective customers.
2. Enhance our existing B2B communications efforts on LinkedIn and our website.

SOLUTION

How did you select Chomp Creative Studio?

Having worked closely with Chomp Creative in the past with very successful results, they were my "go to" partner for this new B2B video concept.

Describe the video(s) and the process in detail.

The Chomp team was very involved from our first brainstorming call, through concepting, scripting, storyboarding, animation and sound engineering, providing feedback and recommendations along the way.

What was your vendors' project management or feedback process?

The Chomp team was extremely diligent and worked through several rounds of feedback and a change order.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Having just launched the video about 30 days ago, we're in the early stage of realizing the full potential and reach. Marketing is currently leveraging the video on LinkedIn to drive qualified traffic to our website and a linked thumbnail image of the video is embedded in the electronic signatures of our sales team.

How effective was the workflow between your team and theirs?

The workflow and overall communication via Outlook email and Basecamp met expectations and were very effective.

What did you find most impressive about this company?

Chomp Creative Studio has been a valuable partner for about four years. What I find most impressive is their video production expertise and overall quality of work. In addition, they are a pleasure to work with and are extremely reliable.

Are there any areas for improvement?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the Director of Marketing at ZTelco, a growing software company focusing on unified communication solutions for business.

Solutions include phone systems, fiber internet, video conferencing, text messaging, work chat, and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chomp Creative Studio?

Chomp was hired to create a video that would demonstrate the new product line and its applications.

What were your goals for this project?

Our goals were to build awareness and interest in our products. We needed a clear message and a clear way of presenting it.

SOLUTION

How did you select Chomp Creative Studio?

Having reviewed Chomp's portfolio and comparing it with others' we found that Chomp paid attention to detail. Additionally, after speaking with Chomp, they offered a lot of marketing insight that we were able to incorporate into future projects.

Describe the video(s) and the process in detail.

The resulting video turned a very complex series of tech products into a packaged good that was easy to present.

Chomp we above and beyond by exporting videos at different lengths for various purposes. Included were a 30-second video, a 1-minute video, and a 90-second video.

What was your vendors' project management or feedback process?

Project management for this project was spectacular. At first I was skeptical of using another software to manage the project but quickly realized the full benefit of the tools Chomp chose to manage the projects.

All projects were managed by a project management platform so all communications were easily accessible from one location.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The resulting video has given our sales team a great followup piece to continue the conversation with new leads.

We have used it successfully to build confidence in a new product, in a sea of competition. Currently, we are testing how it performs on our home page.

How effective was the workflow between your team and theirs?

The workflow was effective. All messages were quickly answered and forwarded to the correct people. It helped having all messages stored in one location to prevent messages getting lost in the inbox.

What did you find most impressive about this company?

The company is very responsive to customer needs, but were quick to push back when a request would have negative impacts on the project.

Chomp clearly communicated when a request would cause issues for us down the road. Doing so helped us avoid problems.