Charly Agency

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of BeThinketh LLC. We’re makers of a storage container currently selling in retail and e-commerce. We take a small five-gallon bucket and change its aesthetic by placing fabric on the outside.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Weby Agency?

Our challenge was to get millennials and the Y generation to understand why my product is essential. We brought Weby Agency on for their web design services.

SOLUTION

What was the scope of their involvement?

First, Santiago (CEO & Co-Founder) brought constructive thought patterns and analogies as to why approaching my product to a different market would essentially bring me to a different platform. Their team optimized the visual branding, layout, and content of our website including its homepage, product page, and sustainability value-add.

Next, we’ll move on to social media. We focused on the website first because we needed to articulate how our product has sustainability and a good carbon footprint.

What is the team composition?

I worked directly with Santiago.

How did you come to work with Weby Agency?

I met Santiago at a conference. I wanted to work with them because of their trustworthiness, integrity, and experience. He was extremely transparent, and I could tell he had no agenda. Santiago is very approachable.

How much have you invested with them?

We’ve invested about $3,000.

What is the status of this engagement?

Our ongoing engagement started in November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The VP of sales and marketing at one of the forerunners in recycling looked at our current changes on the website. One of the reasons they’re looking at doing a collaboration with us is because of some of the changes that Santiago suggested for our website. Their artwork is unquestionable; it’s second to none. I’m blown away.

How did Weby Agency perform from a project management standpoint?

Their project management is over the top. Weby Agency’s timing and responsiveness are great. They communicated well through phone calls and email. Santiago sent a document where we could hear his voice over the artwork. I was totally dumbfounded. He used modern technology to get his point across.

What did you find most impressive about them?

I’m most impressed with their intuitiveness.

Are there any areas they could improve?

No, there’s nothing that needs to be improved. Santiago’s direction is amazing. He has such a heart for people and his work ethic is exceptional.

Do you have any advice for potential customers?

Speak to him first just as a person. As business people, we tend to push the business first.

BACKGROUND

Introduce your business and what you do there.

I am the founder of Odyssey. We are a community-based startup for professional development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Weby Agency?

We were looking for initial marketing help.

SOLUTION

What was the scope of their involvement?

Weby Agency provided marketing services for us. First, we collaborated to define our audience and our ideal clients. From there, we scoped out all of our product ideas and visions.

They helped us work through the ideas and language for our marketing campaigns. Their team provided some wireframes and design suggestions.

What is the team composition?

I had one main point of contact at Weby Agency.

How did you come to work with Weby Agency?

I met their founder through a connection. After an initial conversation, it was clear their team had a deep knowledge of the industry. Their framework seemed to be working for other businesses, so we decided to give it a try.

How much have you invested with them?

We invested around $1,000.

What is the status of this engagement?

Our engagement ran from November 2020–January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

After partnering with Weby Agency, our customers were more easily able to understand who we are and what we do. We had much clearer messaging and we’ve grown a lot since working with them.

How did Weby Agency perform from a project management standpoint?

They always erred on the side of overcommunication. Weby Agency sets clear deadlines and follows through. They’re very professional.

What did you find most impressive about them?

Weby Agency is creative and confident. They were able to come up with catchy slogans and delivered changes backed up by arguments.

Are there any areas they could improve?

I would have appreciated seeing the framework and how they were approaching it upfront.

Do you have any advice for potential customers?

I recommend working with Weby Agency.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an accelerator for early-stage startups in technology innovation. We’re based in San Jose, California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Weby Agency?

We were promoting two things, our new website and an AdTech summit we were hosting in the Central Valley. Weby Agency handled all of our marketing for that. 

SOLUTION

What was the scope of their involvement?

They worked with us to come up with a marketing strategy to promote the event. Weby Agency also helped come up with all of the design, graphics, logos, and other elements to engage with our sponsors. They mainly produced digital marketing materials for us, handling the branding for the event. 

What is the team composition?

I mostly worked with Santiago, but I also worked with the designers. 

How did you come to work with Weby Agency?

I believe I was referred to them by one of the companies in our portfolio. I chose him over everyone else because I really liked their customer service and examples of work they did for other companies. I thought their talent was really spot-on. 

How much have you invested with them?

I believe the cost was around $5,000. 

What is the status of this engagement?

We worked together from December 2019–February 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We shared everything they produced with our team and our sponsors, and everyone really liked everything Weby Agency created. Our colleagues, employees, and stakeholders had positive feedback for it. 

How did Weby Agency perform from a project management standpoint?

At first, the work was a little slow since they have designers in different countries, but it picked up. I appreciated that there was no middle-person between us and their designers, too. 

What did you find most impressive about them?

Their actual designers were directly dealing and communicating with us, which I liked.

Are there any areas they could improve?

They could have been more engaged in getting back to us sooner rather than later. There were some instances where it took a while to hear back from them. 

Do you have any advice for potential customers?

If I had to give anyone advice, I’d say be very clear about your deliverables and set expectations. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Farm and Me. We do farm to table services, connecting to the farmers. We operate here in the Bay Area, directly interacting with farms, fishers, and dairy and meat. Everything is organic.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Weby Agency?

I needed my whole website revamped. Initially, I was catering to corporate. But this was all before the pandemic. When COVID-19 hit in March, I decided to transition my business into retail.

SOLUTION

What was the scope of their involvement?

Weby Agency handled the copywriting, design work, and website development and integration. I wanted the site to be clean, eye-catching, and concise. From a UX point of view, the customer funnel needed to be in one or two phases until checkout because otherwise, the bounce rate would increase.

Santiago (CEO) coordinated everything with the developer and copywriter to put together the WordPress site. It also had a WooCommerce integration.

What is the team composition?

I worked with three of them.

How did you come to work with Weby Agency?

Santiago and I were classmates at Stanford. I was looking for a developer that could handle my website, but everyone I came across wasn’t up to par. Weby Agency seemed serious and experienced. After reaching out to them, we had a proper conversation to show me pieces of design work. I gave them the signal to get everything done.

How much have you invested with them?

I’ve spent around $10,000.

What is the status of this engagement?

We worked together from March–July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Several of my customers said the new website was a big improvement. It’s easy to use, and that’s all that matters.

While our engagement ended, Weby Agency encouraged me to reach out to them. I’ve had a few tweaks, and they just did it for me willingly.

How did Weby Agency perform from a project management standpoint?

We used Skype and email while I was working with them.

What did you find most impressive about them?

The team at Weby Agency takes the time to explain everything to their customers. In my experience, they also take the time to sketch everything out. Their team walked me through everything step by step. After a week, they would get back to me with updates on the different phases. That works well for someone who isn’t tech-savvy.

Are there any areas they could improve?

The timeline could improve. If you’re working with them, it’s best to expand your timeline. If you’re expecting things to be done in a month, it’s not going to work.

Do you have any advice for potential customers?

Make sure to clearly define exactly what you’re looking for and what you want. Clear that up very early during the engagement. If it happens during the development, the changes will be difficult and cost a lot more.

BACKGROUND

Please describe your company and position.

I am the Co founder of Anom Café Club

Describe what your company does in a single sentence.

We sell high quality coffee online 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charly Agency to accomplish?

• Design the new website
• Integrate the design in shopify

SOLUTION

How did you find Charly Agency?

Upwork

Why did you select Charly Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Charly Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired the agency to design and make the new website of the Anom Café Club 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having a great website ! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfect, everything was clear, thanks to Adriana. 

What was your primary form of communication with Charly Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The way they adhered to our deadlines was outstanding! And the final design, of course. 

Are there any areas for improvement or something Charly Agency could have done differently?

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BACKGROUND

Please describe your company and position.

I am the Founder of Deep Rest LLC

Describe what your company does in a single sentence.

AI-generated headshots services for remote teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charly Agency to accomplish?

• Landing Page Re-design
• Webflow Implementation

SOLUTION

How did you find Charly Agency?

Online Search

Why did you select Charly Agency over others?

Other

How many teammates from Charly Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary objective of the landing page re-design is to create an engaging, user-friendly, and visually appealing interface that effectively communicates the value proposition of AI SuitUp. The re-designed landing page aims to increase user engagement, enhance the user experience, and ultimately drive higher conversion rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We recently had the pleasure of working with Charly Agency on the re-design of our landing page for AI SuitUp, and the results have been nothing short of phenomenal. The team at Charly Agency delivered a landing page that exceeded our expectations in both design and functionality, significantly enhancing our online presence.

Key Highlights:

• Impressive Conversion Rate Improvement: The most remarkable outcome of the re-design has been a 20% increase in our conversion rate. This significant boost has had a direct and positive impact on our business, validating the effectiveness of Charly Agency's design and strategic approach.
• Aesthetically Pleasing and User-Friendly Design: The new landing page is visually stunning, with a modern and clean layout that perfectly aligns with our brand identity. The user-friendly design ensures a seamless experience for our visitors, guiding them effortlessly through our offerings and encouraging engagement.
• Fast and Efficient Delivery: Charly Agency demonstrated exceptional efficiency in delivering the project. The entire process, from initial consultation to final implementation, was completed swiftly without compromising on quality. Their ability to meet tight deadlines was truly impressive.
• Attention to Detail and Customization: The team paid great attention to our specific needs and preferences, customizing the landing page to highlight our unique value propositions. The incorporation of high-quality graphics, compelling headlines, and strategically placed call-to-action buttons has greatly enhanced our online appeal.
• Professionalism and Expertise: Throughout the project, Charly Agency exhibited high professionalism and expertise. Their knowledge of the latest design trends and best practices in conversion optimization was evident, and they provided valuable insights that contributed to the success of the re-design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes project was delivered on time as agreed. 

What was your primary form of communication with Charly Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Good design quality, great ability to execute the design implementation on webflow.

Are there any areas for improvement or something Charly Agency could have done differently?

No major areas for improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of Personal Company

Describe what your company does in a single sentence.

Interior Design Services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charly Agency to accomplish?

We hired Charly Agency to help us revamp our brand identity to better align with our company’s evolving values and market position. Our primary objectives included developing a cohesive brand strategy, creating a comprehensive brand book, and designing a new logo that would resonate with our target audience.

SOLUTION

How did you find Charly Agency?

Online Search

Why did you select Charly Agency over others?

• Great culture fit
• Company values aligned

How many teammates from Charly Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Charly Agency's scope of work was extensive and thorough. They conducted in-depth market research and competitor analysis to inform our new brand strategy. Key deliverables included a detailed brand book outlining our brand’s vision, mission, values, and guidelines for logo usage, typography, color palette, and imagery. They also designed a striking new logo that perfectly encapsulates our brand identity.

Additionally, they provided templates for business cards, letterheads, and social media profiles to ensure consistency across all touchpoints.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The rebranding project led to several measurable outcomes. Apart from a more cohesive and professional-looking presence, our brand recognition increased significantly, with a 35% rise in brand recall in market surveys. We also saw a 25% increase in customer engagement on social media platforms, reflecting the strong resonance of our new brand identity. 

Furthermore, there was a noticeable boost in internal morale, with employees expressing greater alignment and pride in the company’s refreshed image.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Charly Agency’s project management was exceptional. They maintained clear and open communication throughout the project, keeping us informed of progress and promptly addressing any concerns. They adhered to the agreed timeline, delivering all items on schedule. Their responsiveness to our feedback and their flexibility in making necessary adjustments were particularly commendable.

What was your primary form of communication with Charly Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Charly Agency was their deep understanding of branding and their creative minds, while keeping a business mindset. Their ability to translate our vision into a compelling brand identity was outstanding. They took the time to understand our company’s essence and crafted a brand strategy and visual identity that truly stands out in our industry.

Are there any areas for improvement or something Charly Agency could have done differently?

While our overall experience was highly positive, there was a minor delay in the delivery of the final brand book. However, Charly Agency kept us updated and managed the situation professionally.

BACKGROUND

Please describe your company and position.

I am the Managing Director of JPG

Describe what your company does in a single sentence.

Accounting, tax, payroll

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charly Agency to accomplish?

• Website
• Self-Service

SOLUTION

How did you find Charly Agency?

Referral

Why did you select Charly Agency over others?

• Great culture fit
• Good value for cost

How many teammates from Charly Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign the business website with a tech touch and create a self-service product

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

website rebranded completely

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Charly Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their design skills.

Are there any areas for improvement or something Charly Agency could have done differently?

overall was good

BACKGROUND

Please describe your company and position.

I am the Founder of JPG

Describe what your company does in a single sentence.

Accounting & Small Business Advisory

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Weby Agency to accomplish?

• Digital Footprint
• Web Design
• Rebranding

SOLUTION

How did you find Weby Agency?

Referral

Why did you select Weby Agency over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Weby Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Entire rebranding of our company's website. JPG's digital transformation goals started with a refreshing website designed and completed by Weby. SOW: Landing page, 2 additional sites, built-in form, animations, clean tech look.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From our original SOW in every aspect, expectations were exceeded. If we were expecting nice artwork, the actual artwork delivered was a perfect fit from culture to style.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All responses were extremely fast. The speed of the project was out of this world.

What was your primary form of communication with Weby Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The talent. Every team member involved in the project was top industry talent. The outcome is a representation beyond the words I can use to explain.

Are there any areas for improvement or something Weby Agency could have done differently?

Well, Weby raised the bar significantly for the competitors.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of a software company

Describe what your company does in a single sentence.

We are the premier technology platform for breakthrough mental health treatment and research

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Weby Agency to accomplish?

• Launch a new website with a refreshed brand
• Optimize website for SEO
• Increase conversion rate

SOLUTION

How did you find Weby Agency?

• Referral
• Other

Why did you select Weby Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Weby Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a new website and design, integration to HubSpot CRM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Organic search traffic increased by 89% since launching the new website. Conversion rate from paid search increased by 31% and the cost per conversion decreased by 17%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weby always delivered on time, and were very responsive.

What was your primary form of communication with Weby Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found to be most impressive is their commitment to do quality work and their persistence to keep working until the website was perfect.

Are there any areas for improvement or something Weby Agency could have done differently?

They weren't always the perfect the first time they delivered a page, but they quickly implemented feedback and got the page to where we needed it.