Brainvire Infotech Inc

BACKGROUND

Introduce your business and what you do there. 

We're a technology provider. We primarily do software development, but we cover a plethora of IT consulting services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc? 

We've partnered with Brainvire Infotech Inc on several projects. In this particular project, we had a local client who was looking for a solution that had to be implemented in PHP.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc helped us work with a third-party vendor. Using a PHP framework, they focused on extending an existing single sign-on implementation and secure payment processing for a financial portal. They implemented OpenSSL to manage the single sign-on and exchange of data.

What is the team composition?

I mainly worked with one full-time developer. Other resources were brought in for specific tasks as needed.

How did you come to work with Brainvire Infotech Inc? 

We'd first heard of them a while ago. We had an opportunity to meet their CEO. He came to our office, and that's how we established a relationship. His desire to meet us in person really stood out. We were impressed by their resume and the pool of resources that they bring to the table. 

How much have you invested with them?

We spent about $5,000.

What is the status of this engagement?

The project took place from October 2018–January 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From my perspective, the quality of their work was extremely high. The biggest challenges in the project were working together with both the client as well as the third-party vendor. The vendor’s mobility was limited, and their transparency and cooperation was questionable. Brainvire Infotech Inc was able to work through those issues alongside me. 

How did Brainvire Infotech Inc perform from a project management standpoint? 

We prepared quite a bit before the project started. We talked about how we'd use Jira so there were no issues in project management. It was a very organic project. Brainvire Infotech Inc did a good job handling the frequent requirement changes. I worked directly with their developer, which worked well. Given the differences in time zone (the client was in Florida and Brainvire Infotech Inc is in India), they were extremely cooperative. They were willing to be available in the middle of night in order to accommodate the project. 

What did you find most impressive about them?

Brainvire Infotech Inc’s quality of work, availability, and level of effort were all excellent. More than anything, we appreciated their ability to dedicate a resource with a targeted skill set to our project. The developer didn't simply have the skill set on paper but was competent and communicated well. 

Are there any areas they could improve? 

There’s nothing I can say based on this project’s specific technical requirements. I can't speak to a larger enterprise project, but I can't get knock them for anything. 

Do you have any advice for potential customers? 

This isn’t specific to Brainvire Infotech Inc, but the biggest challenge is expectation management. Take the time to flesh out the goal of your project, budget, timeline, and functional requirements before work begins.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of txtbee, a text service CRM startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed an affordable software solution to developed an MVP within our budget.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech developed our texting CRM web app from scratch. They helped obtain the domain, purchase a web certificate, and receive the required server hosting. I handled the infrastructure setup, while their team worked on the backend.

What is the team composition?

We mainly worked with a project manager and a team member on the business side.

How did you come to work with Brainvire Infotech Inc?

I found Brainvire Infotech on Clutch. Their affordability attracted us.

How much have you invested with them?

We’ve spent over $10,000. They are paid per job.

What is the status of this engagement?

We started working with Brainvire Infotech in September 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech did a high-quality job. If we notice any bugs, their team fixes it within a few days.

How did Brainvire Infotech Inc perform from a project management standpoint?

The project manager worked on the technical side, critically involved in getting everything implemented. They’re on top of everything when it comes to communication, pinning me down to make sure things done. We generally use Slack. Dealing with time zone differences, they try hard to get work done as quickly as possible and provide support when needed.

What did you find most impressive about them?

Brainvire Infotech is willing to go the extra mile to finish a project. I appreciate their speed of communication. They stick to their estimates and make sure their client’s vision is manifested.

Are there any areas for improvement?

No, there are none that I can think of.

Do you have any advice for potential customers?

Be prepared for a communication barrier working with non-native English speakers. Clients should also make sure the project manager and technical team are on call at all times.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO at an incentive marketing firm. We put together rewards programs for company employees or customers, such as customer loyalty, sales incentives, safety awards, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We have a few different products to help us accomplish our business goals, and we needed a partner to build and manage those tools.

SOLUTION

What was the scope of their involvement?

So far, we’ve finished three projects with Brainvire Infotech Inc, all in .NET. The biggest project was an event tickets platform that had API integrations with other vendors and allowed users to redeem their points for sporting events, concerts, theme parks, etc. They finished the interface, which can plug into any database or platform.

They also worked on our website and web-based products, updating them to meet our goals and expectations. They even built SQL databases that interact with some of the products we offer. Currently, they’re building a payment gateway that allows people to sign up for our services and pay for the membership with a credit card or PayPal.

What is the team composition? 

We’ve had a different point of contact for each project.

How did you come to work with Brainvire Infotech Inc?

Our previous developer wasn’t able to dedicate enough time to our projects, so he asked us to find a company that could do a lot of the coding. I searched online for .NET developers and saw that Brainvire Infotech came to the U.S. frequently and did good work, so I hired them.

How much have you invested with them?

We’ve spent about $20,000–$25,000.

What is the status of this engagement?

We partnered in January 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve done good work and completed every task. Some of the products haven’t fully launched yet, but the ones that have function well. Some of the coding wasn’t formatted correctly, but they quickly fixed that.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’re easy to communicate with. They have Jira, but we don’t use it; we mainly talk via phone and email.

What did you find most impressive about them?

They’re always available and willing to take on any projects. They have plenty of resources and don’t keep us waiting when we need a team.

Are there any areas they could improve?

It’d be nice if we could work with the same person across multiple projects.

Do you have any advice for future clients of theirs?

If you’re working on a high-level and complex project, you may want a tech person on your side to explain what you want built.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Drift, an Indian scooter rental company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed someone to develop our iOS and Android applications to enable users to rent scooters. Brainvire Infotech Inc is especially design-focused, which is the most critical aspect for the success of a new platform with a new app.

SOLUTION

What was the scope of their involvement?

They developed our iOS and Android applications.

Before starting development, we iterated on the design thoroughly. We didn’t talk about development until my co-founders and I were happy with how the platform looked and felt for the consumer. We did some consumer research and showed the design to a few people and gathered their feedback, and Brainvire Infotech Inc was supportive and made edits and workflow changes based on the feedback we received from our potential customers. Once the design was finalized, we started our deep dive into development. We were able to do the iOS and Android applications in parallel.

We wanted to have minimum friction for new users to be onboarded onto the platform. We focused on the fluency of the registration, the login, and sign-up screens. We were able to achieve that by using a simple one-time passcode registration, which is common in India. 

The next challenge was to have the integration with the hardware. They were able to hit the ground running and connect with our hardware scooters and show their GPS location and movement on the app. 

They integrated Stripe for credit card processing. We also had a coupon integration so our early users could get discounts off the first few rides on the platform.

In addition to that, we also worked on a landing page for our platform, which is going to be on the website. Users can come and learn about our service and sign up for notifications.

What is the team composition?

My main point of contact was a lead business analyst. We had project managers who led the development from an execution perspective. We interfaced with a lot of different people on the team. 

How did you come to work with Brainvire Infotech Inc?

We did extensive research on Google, Clutch, and other review websites. We spent 4–5 weeks to find the right team using a methodical approach. We sent out RFPs to about 15 companies including Brainvire Infotech Inc. We shortlisted the top five companies based on their professionalism, pricing, and scoping of the project and interviewed their business development folks. We decided on two companies in the end and then chose Brainvire Infotech Inc. One of the major reasons we decided to go with them is because their CEO personally reached out to us to understand our project, to optimize our code, and to give background about his company and the kind of projects they had done before. That gave us a lot of confidence in them.

How much have you invested with them?

We spent $25,000. 

What is the status of this engagement?

We worked together from February until November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The way we designed and executed the onboarding process felt remarkably smooth, and we were happy with that. Their work with the hardware integration and implementation of the payment system was also fluent and smooth.

How did Brainvire Infotech Inc perform from a project management standpoint?

We received nothing but professional interactions from the team during the course of the project. There was a common project manager who was overseeing both projects. They were able to share learnings and insights across teams. Having this structure with the project manager was certainly useful. 

Any feedback that I gave to the project manager spilled down to both teams. The teams integrated my feedback into the app by the next week. It was fast turnaround time. We had weekly meetings with the project manager to monitor the progress and for me to give feedback on a weekly basis. We got quite close to what my expectations were.

They use an Excel sheet to track all the tasks that they outline during the scope of work. Then, they use that document to track if tasks are completed, partially completed, not done, or waiting for review. Every week, as they work on tasks, they update the spreadsheet and email it to me so I’m aware of their progress. On the backend, they also use a ticketing system where I could log bugs and any feedback I had on the status of the project.

There were four milestones. We paid 25% of the total amount at each milestone. I suggested adding a few milestones and dividing the payments up more, and they were flexible and modified the payment structure. Once they completed a milestone, they notified me and collected my feedback. Once both parties were in consensus that the milestone had been achieved, I made the payment.

What did you find most impressive about them?

They were able to pull in appropriate resources to fulfill the requirements of the projects. I thought Brainvire Infotech Inc was only a development company, but they assisted me with design as well, which was great. They are a single vendor for the whole project so I don’t have to go anywhere else.

Do you have any advice for potential customers?

Be thorough and design your scope of work with the Brainvire Infotech Inc team intricately. At the beginning of the project, know all the tasks that need to be completed so that you have a good estimate of the time that’s required and the cost estimate.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a live journaling app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We came up with an idea for an app and needed a company to help us develop it.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc developed our application for iOS and Android. The app is a journaling platform that allows users to upload photos and videos. It can also track location data to passively record where users go. It will then notify users when they visit a new area or revisit an area they’ve been into in the past month or year. We’ve included social media features as well.

We provided Brainvire Infotech Inc a general idea of what we wanted, as well as a logo and basic concept art. They turned that into a full scope and built it out.

What is the team composition?

We worked with Maharshi (Lead Business Analyst, Brainvire Infotech Inc) at first and then with two other team members. We’ve also interfaced with Chintan (President/CEO, Brainvire Infotech Inc) quite a bit.

How did you come to work with Brainvire Infotech Inc?

One of our partners had worked with their team on a web-based platform and recommended them to us. We reached out to Brainvire Infotech Inc, and they returned with a proposal that we accepted.

How much have you invested with them?

We’ve spent $150,000 so far.

What is the status of this engagement?

We started working together in May 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is ready to launch. We’ve had friends and family test it and give us feedback. Brainvire Infotech Inc continues to make improvements and bug fixes as needed. They’ve exceeded our expectations, and we look forward to future development projects with their team.

How did Brainvire Infotech Inc perform from a project management standpoint?

Their team accommodates our time zone differences and works hard to make themselves available during our workday. We appreciate their diligence and flexibility in this area. They also responded to issues right away; they fix bugs as soon as we point them out and have even made design changes in the middle of our project. We communicate via phone, email, Skype, and Google Docs. They’ve also visited our offices four times, which we’ve greatly appreciated.

What did you find most impressive about them?

We’d never developed an app before. The team was incredibly patient with us when we lacked direction and asked for design changes a few times. They also went above and beyond to deliver the best app possible for our users. We couldn’t be happier with our partnership.

Are there any areas they could improve?

Brainvire Infotech Inc could walk us through more of the app-building process. However, we’re otherwise thrilled with their work.

Do you have any advice for potential customers?

Make your vision and needs as clearly as possible. Learn about the app-building process beforehand so you know what to expect.

BACKGROUND

Introduce your business and what you do there.

I’m the president and owner of ATS Associates. We’re a company that provides computer software and hardware solutions to private companies as well as federal, state, and local government companies. We offer a full hardware and software solution to our customers and are certified as a HUBZone for the federal government.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We were looking to outsource e-commerce development for our tech company.

SOLUTION

What was the scope of their involvement?

They’ve worked with our clients to set up e-commerce and CRM solutions. We had a client that was having some struggles getting their e-commerce business going. Brainvire came in and provided them with unique options for moving forward, using Magento for the solution.

What is the team composition?

Chintan (CEO, Brainvire Infotech Inc) and Maharshi (Lead Business Analyst, Brainvire Infotech Inc) were two of the people we worked with. Maharshi was the project manager for most of the work.

How did you come to work with Brainvire Infotech Inc?

We’d done our research on e-commerce companies and found that Brainvire had done extensive work for other companies, from whom we got references. We felt they were the best fit for us, so reached out and went from there. We knew how good they would be in terms of the ERP e-commerce space.

How much have you invested in them?

We have invested between $400,000–$500,000.

What is the status of this engagement?

We started working with them in October 2015 and are still working together on different projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work is extremely high quality. Our clients have been very happy with it and have actually referred others to Brainvire as well. The team always responded right away to any small things that came up and took care of them.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’ve been excellent. Their commitment to working with our clients meant they were very helpful. It was very easy to communicate with our project manager—he responded to any issues our clients had and got his team to do what was needed.

We mostly communicated through phone and email. We had daily calls and smaller tasks were handled over the phone.

What did you find most impressive about them?

The quality of their work and the customer service they offer is the most impressive, in terms of their commitment to quality. If something wasn’t right, or if there was something a client didn’t like, they spent their time focusing on that and getting that fixed to the satisfaction of the customer.

Are there any areas they could improve?

No, there’s nothing I can think of that they could have worked on.

Do you have any advice for potential customers?

Be upfront about your needs. They’re working for their customers. If there are any problems, talk directly to the project manager as it’s the best way to get things done.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Titan Exclusive, an online marketing company that provides advertisers with leads on their websites, through form submits, or just clicks to their sites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed a partner to develop some software, websites, and web pages.

SOLUTION

What was the scope of their involvement?

One of the first projects they worked on was building software to clean computers. It also connected to a browser add-on. I then had them work on a list management software, which integrated with an API database to append certain details (e.g. gender) to any lists we upload. Beyond software, Brainvire Infotech Inc has worked on numerous sites, the biggest being an e-commerce skin cream site.

What is the team composition?

We have one main point of contact but then work with specific individuals for different jobs.

How did you come to work with Brainvire Infotech Inc?

I found them online, and they had a good web presence. They seemed knowledgeable about what we wanted to develop, so we hired them.

How much have you invested with them?

We’ve spent over $200,000.

What is the status of this engagement?

We’ve been partners since September 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They keep our websites updated and are always quick to solve any issues or problems. The software programs also do exactly what we want. Brainvire Infotech Inc consistently goes above and beyond our expectations.

How did Brainvire Infotech Inc perform from a project management standpoint?

They have great communication, making sure that everyone knows what’s being worked on. They send out clear project outlines and phases, and we mainly communicate via Skype and email.

What did you find most impressive about them?

Whenever we give them a project, they thoroughly vet it and provide a clear outline of project needs. We’ll review objectives together, and then they’ll implement exactly what I want. The entire team is extremely professional.

Are there any areas they could improve?

Because they’re overseas, the time difference can sometimes be a problem. However, they have stayed after hours, when needed.

Do you have any advice for future clients of theirs?

Have a clear idea of what you want so that they can easily understand what the project entails. The clearer you are, the better service they’ll provide.

BACKGROUND

Please describe your company and your position there.

I work for Bahri & Mazroei Technical Systems Co. (BMTS), a solutions provider for extra low voltage systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc?

We needed a customized timesheet plugin for our customer relationship management (CRM) platform.

What were your goals for this project?

We wanted a timesheet that would track our technical team’s working hours.

SOLUTION

How did you select this vendor?

We were impressed by their expertise in CRM and add-on solutions.

Describe the project and the services they provided in detail.

They implemented our CRM platform and the timesheet add-on, customized to meet our business requirements and integrated with SAP ERP.

What was the team composition?

We worked with five people on the project team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We expect the new CRM and timesheet add-on to improve cost analysis so that we can better manage our projects and resources.

How was project management arranged and how effective was it?

The process flowed smoothly and their organization was highly effective.

What did you find most impressive about this company?

They offered expertise in various areas to meet any business requirement.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a company that focuses on the immigration process. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We hired Brainvire Infotech Inc to help us create a web application and mobile apps for Android and iOS.

SOLUTION

What was the scope of their involvement?

During our engagement, we worked with Brainvire Infotech Inc to develop a mobile app for iOS and Android and a web application. Our application captures data based on users’ biometrics. We needed to design it to be user-friendly, so any person that needs to would be able to use it.

During our engagement, we worked with Brainvire Infotech Inc to develop a mobile app for iOS and Android and a web application. I prepared the wireframes and mockups to show them how I wanted it to look and feel. Based on the materials I sent them, Brainvire Infotech Inc developed the product for all three platforms.

What is the team composition? 

The two people we worked with from Brainvire Infotech Inc have been a great help to us throughout the project.

How did you come to work with Brainvire Infotech Inc?

I read reviews of Brainvire Infotech Inc on Clutch and was quite interested in engaging them. As it turned out in our experience working together, their work was really good.

How much have you invested with them?

We’ve spent between $50,000–$199,999.

What is the status of this engagement?

We worked together from September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech Inc delivered even more than I expected. They understood exactly what I was looking for.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc has great communication skills. They give us their input and always tell me if something isn’t a good idea. 

Regarding technology, we usually use Skype and GoToMeeting. If something urgent comes up, I visit their office so we can discuss it in person.  The team even delivered before the deadlines we set.

What did you find most impressive about them?

Brainvire Infotech Inc definitely knows what they’re doing and understands what their customers want. As a one-stop shop, they have a solution for everything. 

Are there any areas they could improve?

It would be nice if they could assign one specific person to do the entire process.

Do you have any advice for potential customers?

Don’t think twice about working with Brainvire Infotech. They aren’t too expensive, which has been great for us as a startup. I encourage future clients to go for it and hire them. They will get the work done.

BACKGROUND

Introduce your business and what you do there.

I’m an IT manager for an electronics retailer. I handle the e-commerce and application components of our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed someone to take over and provide support for our e-commerce website. We also required help with mobile development.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc has helped us bring new functionalities to the e-commerce website, which uses Magento 2.2. They’ve added flash deals, new and trendy items, product launches, banner settings, and a customization feature. We’ve shared wireframes with them. They’ve also done multiple native iOS and Android development projects for us.

How did you come to work with Brainvire Infotech Inc?

I chose them because of their excellent resources, extensive experience, and diverse team. They have offices in multiple locations for immediate support.

What is the status of this engagement?

We started working with Brainvire Infotech Inc in March 2018, and the engagement is ongoing. While we don’t have any new development projects at this time, they continue to provide support. If things go well, we’ll start new projects in 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech Inc made a smooth transition, with no hiccups at all. We’re pleased with the work done by their team, and they’ve given us ideas for improving customer experience and enhancing our site. For example, Brainvire Infotech Inc added a flash deals feature to the site that was critical for us. We’d had some compatibility issues with it in the past, but the team managed to deliver a working version.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc follows an agile model, and they make sure they deliver on time. They have a good tracking mechanism and use Jira to monitor any defects or issues.

What did you find most impressive about them?

Their resources are the best. They’re a strong and committed team.

Are there any areas they could improve?

They're in India, so we’d love it if they had a team in Dubai that we could interact with directly.

Do you have any advice for future clients of theirs?

Make sure that Brainvire Infotech Inc has a contact person on their side so that they can sort out any issues.