BizIQ

BACKGROUND

Please describe your company and position.

I am the Owner of Yoshino-Shaw & Associates

Describe what your company does in a single sentence.

Architecture firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Clean up internet & phone listings
• Update Website
• Get more job leads & higher ranking

SOLUTION

How did you find BizIQ?

phone call

Why did you select BizIQ over others?

Pricing fit our budget

How many teammates from BizIQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HTTPS secure hosting, local listing management, search engine optimization, YouTube video component, Marketing Executive support, new Website design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Current high number of views & potential job leads. High rankings on Google, Yelp, etc. Cleaned up listings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very quick to get their tasks completed, had to wait on me to give them info. My Marketing Executive is very responsive & we have zoom meetings every month.

What was your primary form of communication with BizIQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They effectively completed their work/changes to your listings, etc. And they do or achieve what they promise you.

Are there any areas for improvement or something BizIQ could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am an Executive at The Male Room barbershop

Describe what your company does in a single sentence.

Barbershop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• To advertise my business

SOLUTION

How did you find BizIQ?

Other

Why did you select BizIQ over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

BiziQ developed my website and keeps it up to date and helps me with my marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My business has grown since I’ve been working with Biz IQ

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project is excellent. They deliver items on time and call me back with any questions I have.

What was your primary form of communication with BizIQ?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed that there was no contract, and that they were very confident with their success rate. I love BizIQ; they’re a great company. Andrew is my marketing guy and he is the best.

Are there any areas for improvement or something BizIQ could have done differently?

Bo

BACKGROUND

Please describe your company and position.

I am the Owner of S3 Plumbing

Describe what your company does in a single sentence.

S3 Plumbing is a full-service plumbing company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Boost online presence.
• Boost website presence.

SOLUTION

How did you find BizIQ?

Referral

Why did you select BizIQ over others?

• Good value for cost
• Referred to me

What was the size of BizIQ’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BizIQ is widening our online presence and tweaking our website to include helpful information for our customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Working with Charles (AM2) has been the golden ticket to this entire process. He has been on our side from the start and continues to communicate effectively and with purpose. S3 Plumbing is happy to be working with him!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has been very responsive to our questions and concerns.

What was your primary form of communication with BizIQ?

Virtual Meeting

What did you find most impressive or unique about this company?

Our customer success account manager, Charles has been the shining star in all of this.

Are there any areas for improvement or something BizIQ could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Vice President of The HouseDoctors Property Inspections, Inc.

Describe what your company does in a single sentence.

We provide residential and commercial property inspections.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Improve SEO
• Generate website traffic

SOLUTION

How did you find BizIQ?

Online Search

Why did you select BizIQ over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of BizIQ’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our aim is to improve our website's google ranking through consistent social media posts. We are also striving to receive more reviews from customers, and improve our presence through marketing initiatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer interactions across social media posts
• google rankings
• website traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jordyn has met the goals we have established in the initial stage of our project. He responds to each request and is ready to adjust to our needs as they change.

What was your primary form of communication with BizIQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personal approach to project management. Being able to consistently work with one person makes it easier, as it allows him to have a better understanding of our business.

Are there any areas for improvement or something BizIQ could have done differently?

Nothing to this point.

BACKGROUND

Please describe your company and position.

I am the Owner/Manager of Hollywood Towing

Describe what your company does in a single sentence.

Roadside assistance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Search engine optimization

SOLUTION

How did you find BizIQ?

Online Search

Why did you select BizIQ over others?

High ratings

What was the size of BizIQ’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to be number one in my area in all search engines. BizIQ did a great job of getting me number one in my area. Yervant is the main person who has been working with me since day one.Yervant is absolutely knowledgeable and helpfulin every way. He is responsive and takes time out of his day to help me on matters whether small or big.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• More calls

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything I have asked for, changes to be made different tasks to be implemented in optimizing my SEO have always been done promptly.

What was your primary form of communication with BizIQ?

Virtual Meeting

What did you find most impressive or unique about this company?

The staff was very friendly, knowledgeable, and responsive.

Are there any areas for improvement or something BizIQ could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and position.

I am the Owner of Big City Plumbing LLC

Describe what your company does in a single sentence.

We provide residential and commercial plumbing services for the San Antonio area

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• Maintain online presence
• give suggestions or recommendations to improve presence

SOLUTION

How did you find BizIQ?

Online Search

Why did you select BizIQ over others?

Pricing first our budget

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our company moved from page 3 to page 1 when the search word plumber is entered

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our plumbing company has been partnered with BizIq for several years and even with the change in Account Managers, the service has never faltered. John keeps me updated and on schedule every month and is very responsive when I have questions or need any changes made to our website or MyGoogle.

What was your primary form of communication with BizIQ?

• Email
• Messaging App

What did you find most impressive or unique about this company?

We're impressed with their responsiveness and eagerness to assist with whatever we need to do.

BACKGROUND

Please describe your company and your position there.

I am the President of an expedited trucking company. We provide expedited freight services to all locations in the US and Canada, with constant 24/7 tracking and customer communications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizIQ?

We have used BizIQ to help grow our presence in the local market and to gain web exposure. We have also used them to build and maintain our website for us.

SOLUTION

How did you select this vendor?

We found BizIQ online after we searched and researched several companies for our needs, and found them not only affordable, but easy to work with, and attentive to my company's needs.

Describe the scope of their work in detail.

They started by working and tailoring our website to look and perform as we hoped, and then we took it a step farther to draw others to it to increase our online presence and business searches through the web optimization.

What was the team composition?

Their team has all been helpful. I have worked with the designers, the analysts, and also the representatives that keep a close eye on my business. They will email, text, and call with suggestions to help us in all aspects of what we hired them for.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen a steady growth in our website traffic, and have brought on some new clients that called or emailed us needing our services. month to month from the time we started with BizIQ we have seen our presence grow.

How effective was the workflow between your team and theirs?

The workflow has been simple and has not required a lot of time from me. They do most of the work, and ask me to approve, or edit for what I need.

What did you find most impressive about this company?

They are easy to work with, and don't take too much of my time.

Is there any area for improvement or anything that could have been done differently?

No.

BACKGROUND

Please describe your company and your position there.

Owner, Cajun Lake Lodge, event venue with lodging

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizIQ, and what were your goals?

We needed full scale SEO with marketing to entire country

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral from webmaster; online interview; researching several companies

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Discovery phase; needed assistance with upgrading website, wanted a SEO ongoing.

How many people from the vendor's team worked with you, and what were their positions?

Project managers, have been through 4.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped us reach the first page; we get an incredible amount of hits that are growing by leaps and bounds. Business booming.

Describe their project management style, including communication tools and timeliness.

They stumbled with the first few project managers but now we have a great one, who is attentive to our needs, makes suggestions, pushes us to do better. We now just schedule a monthly call meeting.

What did you find most impressive or unique about this company?

Overall knowledge, attention to detail, professionalism, results

Are there any areas for improvement or something they could have done differently?

No, now that we have Jordan Yates as project manager, he checks all the boxes.

BACKGROUND

Please describe your company and your position there.

We're a pet food manufacturer and distribute human-grade 100% organic pet food for cats and dogs. I direct various media efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizIQ, and what were your goals?

We hired BizIQ to optimize our existing website. We needed increased visibility for our e-commerce website.

SOLUTION

How did you select this vendor and what were the deciding factors?

BizIQ was recommended by an existing client.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our scope of work included web optimization, researching trends in our product market, identifying competitors' web efforts, and creating content for our web and social media.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with our primary contact, Andrew. He had a team working behind him.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site experienced a considerable increase in visibility and subsequent sales conversions.

Describe their project management style, including communication tools and timeliness.

We had monthly teleconferences with Andrew. Sometimes this included his team. Meetings were backed up with follow-up reports. There was a steady flow of updated content reflecting market research.

What did you find most impressive or unique about this company?

Accessibility. Responsiveness. Positive customer service. Professionalism. Personality.

Are there any areas for improvement or something they could have done differently?

Andrew and BizIQ exceeded our expectations. This is a top-notch service organization!

BACKGROUND

Please describe your company and your position there.

Ready Mix Concrete, Precast Concrete Manufacturer and Construction Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizIQ, and what were your goals?

Create website, maintain it, replace yellow pages with presence on internet when searched

SOLUTION

How did you select this vendor and what were the deciding factors?

Searched on internet

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developed website and showed up in local searches for products that we produce.

How many people from the vendor's team worked with you, and what were their positions?

Presently work wit Jevon Williams, he maintains site, updates and continually works to make improvements on the website and internet presence.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After working with Biziq when concrete is typed in our areas of operation, we are always on top of the first page.

Describe their project management style, including communication tools and timeliness.

We meet regularly getting updates and current status on our status as well as competitors.

What did you find most impressive or unique about this company?

It works well, they needed direction and information then ran with it.

Are there any areas for improvement or something they could have done differently?

The review process is difficult for customers. Requiring a Google account makes it difficult for many customers. The review process should be simplified and not require a Google account!