BetterQA

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an IT services company. We connect the dots between technology, cybersecurity, and marketing, so our clients can get the whole digital package, not just separate bits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish for your business?

We needed help implementing a QA solution within one of our projects.

SOLUTION

What was the scope of their involvement?

BetterQA has delivered an entire complex solution using manual and automated testing strategies on multiple platform software products. The team has created an entire software product that has helped us digitalize our recruitment and relationship with talents and sourcing partners. BetterQA has also been responsible for testing and QA activities related to that product.

What is the team composition?

I'm unsure about the number of teammates from BetterQA assigned to our project.

How did you come to work with BetterQA?

Someone referred BetterQA to us. We chose them over other options because they had high ratings and offered good value for the cost.

What is the status of this engagement?

We started working with BetterQA in June 2025, and our engagement is ongoing.

How do you communicate with them?

We use in-person meetings, virtual meetings, and email or messaging apps to communicate with BetterQA.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BetterQA's work has helped us reduce the time of our recruitment processes by 60%.

How did BetterQA perform from a project management standpoint?

BetterQA delivers on time and is very responsive.

What did you find most impressive about them?

I've been impressed by BetterQA's true professional relationship.

Are there any areas they could improve?

I can't think of anything for BetterQA to improve.

BACKGROUND

Please describe your company and position.

I am the Head of Client Projects of Oxid E-Sales

Describe what your company does in a single sentence.

E-commerce Tech solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• Quality Assurance
• Web Development
• Consultancy

SOLUTION

How did you find BetterQA?

• Online Search
• Referral
• Clutch Site

Why did you select BetterQA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Quality assurance, Unit and code testing, E2E testing, web development (PHP, Symphony)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We mitigated escalations and project costs by delivering high quality code and bug free

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes they did, and very proactively

What was your primary form of communication with BetterQA?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their disposition to please us, as well as their efficiency and flexibility.

Are there any areas for improvement or something BetterQA could have done differently?

not at all

BACKGROUND

Please describe your company and position.

I am the Project Manager of Techno Park

Describe what your company does in a single sentence.

We are a techno park company that helps IT, BPO companies run their businesses smoothly in Uzbekistan.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• QA

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from BetterQA were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They help us keep our project bug-free and risk-free

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project were very clear. The QA team reduced the number of critical bugs before release by over 40%, which significantly improved product stability. They also increased test coverage to more than 90%, ensuring that all key features were fully validated. Thanks to their timely reporting and detailed defect documentation, our development team was able to resolve issues much faster. As a result, our release cycle became more efficient, and customer satisfaction scores improved after the launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did deliver the project on time, and for sure they met and are meeting our needs.

What was your primary form of communication with BetterQA?

Email or Messaging App

What did you find most impressive or unique about this company?

They are fast, customer-oriented, and affordable.

Are there any areas for improvement or something BetterQA could have done differently?

no,

BACKGROUND

Please describe your company and position.

I am an engineer at ShopSense

Describe what your company does in a single sentence.

Empower broadcasters to create new revenue streams by enabling advertisers to reach targeted, engaged audiences, while also allowing consumers to seamlessly shop from their favorite shows, movies, and sports.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• AI services

SOLUTION

How did you find BetterQA?

Referral

Why did you select BetterQA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The success of the projects

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did, completly responsible about it.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The amazing talent is impressive

Are there any areas for improvement or something BetterQA could have done differently?

Not at all

BACKGROUND

Please describe your company and position.

I am the CEO of 7code

Describe what your company does in a single sentence.

Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• To augment our internal development team by adding two experienced QA engineers who could seamlessly integrate into the ongoing project and ensure proper test coverage and quality assurance processes.

SOLUTION

How did you find BetterQA?

Referral

Why did you select BetterQA over others?

• Good value for cost
• Company values aligned

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired two QA specialists from BetterQA to support an ongoing AI-powered music education platform designed to help users improve their guitar-playing skills through detailed performance analysis and personalized feedback. Our internal team already covered development, architecture, and product management, but we were missing QA coverage to ensure the platform's stability and high-quality delivery.

The QA engineers were responsible for:

• Performing manual testing across core user flows: signup/login, learning modules, recording features, and performance feedback pages.
• Identifying edge cases in audio-UI synchronization and validating note accuracy rendering on a 2D visual interface.
• Reporting bugs and suggesting improvements in collaboration with our internal dev team.
• Running regression testing during the final phase before deployment to ensure a smooth release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time with all key features tested, most bugs resolved before launch, and no major issues reported after go-live.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The QA team was well-organized and easy to work with. They joined our agile process and adapted quickly to our workflow. Tasks were completed on time, communication was smooth and they responded promptly to feedback and new priorities.

What was your primary form of communication with BetterQA?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their QA engineers adapted to our team and product context. They were proactive, detail-oriented, and had a strong sense of ownership.

Are there any areas for improvement or something BetterQA could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Founder / CEO of BrightCheck

Describe what your company does in a single sentence.

We provide user verification and criminal background checks for social platforms. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• Improved QA
• Streamline UAT

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BetterQa provided QA and UAT tetsting for multiple app releases and internsal software changes. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

faster release cycles with less bugs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to think outside the box on challenging issues stood out.

Are there any areas for improvement or something BetterQA could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Director of Pickup Jobs SRL

Describe what your company does in a single sentence.

We are currently developing a transport app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• They tested the app and found a lot of bugs

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

Close to my geographic location

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired a freelancer to develop a business transportation app and they tested the app. Very profesional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

BetterQA found bugs that I never thought about.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They proposed a 2 week contract , they have used slack to organise the problems. 

What was your primary form of communication with BetterQA?

Virtual Meeting

What did you find most impressive or unique about this company?

They work mainly testing apps and doing QA

Are there any areas for improvement or something BetterQA could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of REP Gym Pass

Describe what your company does in a single sentence.

REP Gym Pass sells a multi gym membership which is facilitated through a mobile app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• Test website and app for bugs. Both on consumer flow and for gym owner use for managing their side of the operation.

SOLUTION

How did you find BetterQA?

Referral

Why did you select BetterQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Better QA was hired to externally test our mobile app and website for bugs and user experience quality. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our app and website have seen significant improvement. Better QA helped us find many bugs and improve the experience for our end user. We have decided to hire them for a second round of testing to further ensure the quality of our project as we had a good experience with them during our first service period.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Better QA was on time and very responsive. Their team adapted to our needs and timeline.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great quality people and great quality work.

Are there any areas for improvement or something BetterQA could have done differently?

We've had a great experience working with BetterQA. At this time I do not have any suggestions.

BACKGROUND

Please describe your company and position.

I am an executive at The Appy Learning Company ltd

Describe what your company does in a single sentence.

Educational App Publisher

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• Diagnose technical issues
• Help fix UX

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

• High ratings
• Thorough introductory call

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired BetterQA to help me diagnose the source of technical glitches that had been observed during user tests, as well as to do an audit of UX issues. They were fast, thorough, and very efficient.  I have since decided to hire them on a continual basis to make sure the projects run more smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our technical issues were identified

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfectly on time

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very professional and were able to not only find the source of our problems but also went out of their way to advise us in best practice in terms of QA to make sure these errors would not be repeated. 

Are there any areas for improvement or something BetterQA could have done differently?

Not any I could think of.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Datadog.

Describe what your company does in a single sentence.

We are software development company. Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

Testing the web application

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

• Pricing fit our budget
• Good value for cost

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Product updates are received via Slack and emails. 
• Organizing tasks, monitoring bugs, and assigning them a priority level using Trello. 
• Slack communication for product-related queries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Numerous issues that customers have reported have been fixed. 
• A more effective feature deployment pipeline has been established.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smooth communication over Slack, Trello, and emails.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their regression tests and attention to detail were excellent.

Are there any areas for improvement or something BetterQA could have done differently?

None that come to mind right now.