BetterQA

BACKGROUND

Please describe your company and position.

I am an executive at The Appy Learning Company ltd

Describe what your company does in a single sentence.

Educational App Publisher

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• Diagnose technical issues
• Help fix UX

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

• High ratings
• Thorough introductory call

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired BetterQA to help me diagnose the source of technical glitches that had been observed during user tests, as well as to do an audit of UX issues. They were fast, thorough, and very efficient.  I have since decided to hire them on a continual basis to make sure the projects run more smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our technical issues were identified

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfectly on time

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very professional and were able to not only find the source of our problems but also went out of their way to advise us in best practice in terms of QA to make sure these errors would not be repeated. 

Are there any areas for improvement or something BetterQA could have done differently?

Not any I could think of.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Datadog.

Describe what your company does in a single sentence.

We are software development company. Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

Testing the web application

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

• Pricing fit our budget
• Good value for cost

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Product updates are received via Slack and emails. 
• Organizing tasks, monitoring bugs, and assigning them a priority level using Trello. 
• Slack communication for product-related queries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Numerous issues that customers have reported have been fixed. 
• A more effective feature deployment pipeline has been established.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smooth communication over Slack, Trello, and emails.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their regression tests and attention to detail were excellent.

Are there any areas for improvement or something BetterQA could have done differently?

None that come to mind right now.

BACKGROUND

Please describe your company and position.

I am the Former CEO of The Variable

Describe what your company does in a single sentence.

Advertising Service company. We combine an advertising agency that drives growth for today with an innovation consultancy that designs growth for tomorrow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• To ensure that everything is operating as intended, we require QA services while we construct an MVP and other early-stage projects.

SOLUTION

How did you find BetterQA?

Clutch Site

Why did you select BetterQA over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BetterQA makes sure all the features are operating as intended by thoroughly testing them. Our remote crew works along with them. Their group manually tests our websites for quality assurance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every team has a leader who establishes weekly goals and their own set of measurements. My group ensures that everything is completed accurately and on schedule. We're pleased with BetterQA's offerings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BetterQA responds really quickly. We meet every week, sometimes even every day. To generate assignments for their team, we utilize Asana. They work quickly and maintain it current. Our main means of communication is Slack.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team produces excellent work, despite the fact that some of our apps are not in the same language. BetterQA is a cooperative and open-minded organization. Their group is congenial and concentrated. It's a pleasure working with BetterQA.

Are there any areas for improvement or something BetterQA could have done differently?

No, they are great team.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of The Tombras Group

Describe what your company does in a single sentence.

We are Advertising Service Firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

We required assistance with app testing when we started working with BetterQA. We recruited their team to assist with manual and exploratory testing since we lacked the internal resources to address the faults we were discovering.

SOLUTION

How did you find BetterQA?

Clutch Site

Why did you select BetterQA over others?

Pricing fit our budget

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BetterQA tester checks both our native iOS and Android applications and our online app. We get help from another member of their staff for our usability and accessibility testing. They also demonstrate mental maps to assist us comprehend our alternatives. They also provide ideas on how to make the project better.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the support from BetterQA, we’ve been able to meet our deadlines and stick to our original release date.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite the fact that our bases are in separate nations, communication has been easy between us. They did an excellent job of adjusting to our work hours despite the time difference. Their staff is responsive, reliable, and receptive to criticism.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m most impressed with their ability to go above and beyond to ensure we’re happy. They also have a better attitude than most teams I have worked with.

Are there any areas for improvement or something BetterQA could have done differently?

Nothing I can think of.

BACKGROUND

Please describe your company and position.

I am the CEO of Obvious

Describe what your company does in a single sentence.

We are an award winning and strategy consultancy Company that partners with startups, unicorns, industry titans and non-profits to create digital experiences their customers love.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• We hired BetterQA to help us with Software Application Testing.

SOLUTION

How did you find BetterQA?

Clutch Site

Why did you select BetterQA over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

mostly in application marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

BetterQA completed excellent work on schedule. The fact that there were no delays struck me much. I'm excited about the tasks that lie ahead.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was always on schedule, quite smooth, and the crew provided detailed updates.

What was your primary form of communication with BetterQA?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very excellent at what they do.

Are there any areas for improvement or something BetterQA could have done differently?

there will always be room for improvement but for now, I'm really satisfied.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Signal AI

Describe what your company does in a single sentence.

Signal AI provides real-time insights into the way your brand is perceived by the people who matter most to your business. Our AI-driven technology harnesses vast amounts of data from various media channels, enabling you to make data-driven decisions based on accurate and up-to-date information.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• We needed help to add automation tests to our existing suites while also accelerating the manual testing done to make timely releases.

SOLUTION

How did you find BetterQA?

Clutch Site

Why did you select BetterQA over others?

• Pricing fit our budget
• Good value for cost

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team was able to create and maintain automated tests for our software. For our product, their team was able to develop and manage automated tests. They play a crucial role in both doing manual tests and learning the product. BDD was used to construct UI Automation tests in Java. Java is now being used for API Level testing as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regression testing hours have been saved thanks to the automation tests. Our release cycle has been shortened by days thanks to their manual testing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We operate under strict time constraints, and each member of the team contributes to daily meetings where they exchange updates and queries with one another. A daily and monthly progress report is also available for viewing. When applicable, they use Teams to communicate their queries with the development team as well.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were able to swiftly grasp the product and generate practical test cases and tests.

Are there any areas for improvement or something BetterQA could have done differently?

After being communicated to the team, any improvements have been promptly handled.

BACKGROUND

Please describe your company and position.

I am the Program Manager of SC SHE INFORMATION TECHNOLOGY SRL.

Describe what your company does in a single sentence.

Custom Software Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

We were looking for a QA partner who could offer both technical proficiency and the flexibility to adapt to project management roles, particularly for projects requiring German-language expertise.

SOLUTION

How did you find BetterQA?

• Referral
• Other

Why did you select BetterQA over others?

Great culture fit

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BetterQA stood out due to their versatile team and their ability to meet specialized project needs. Their approach to QA and willingness to adapt roles, including transitioning from QA to project management, made them an ideal choice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of BetterQA’s services has been substantial. Their team enhanced our QA processes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their collaborative approach and effective communication, especially in German, were instrumental in the smooth execution of our projects.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their language proficiency and cultural understanding added significant value to our projects.

Are there any areas for improvement or something BetterQA could have done differently?

Throughout our collaboration, BetterQA consistently met our expectations, leaving little room for improvement. Their commitment to quality and adaptability is noteworthy.

BACKGROUND

Please describe your company and position.

I am an executive of Scaling Verse

Describe what your company does in a single sentence.

Growth Agency that helps service-based companies to generate pre-qualified sales meetings

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• Enhance my software quality

SOLUTION

How did you find BetterQA?

Online Search

Why did you select BetterQA over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

BetterQA was tasked with enhancing our QA processes, including implementing automation testing and refining our manual testing strategies. Their role was crucial in ensuring our software met the highest standards of quality and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Test Automation: BetterQA’s implementation of advanced automation testing resulted in a 50% increase in test coverage across our key products. 
2. Defect Detection and Resolution Efficiency: There was a 40% reduction in critical defects reaching production, indicating a more robust QA process. 
3. Streamlined Development Cycles: The integration of efficient QA processes reduced our software development lifecycle by 30%, enabling faster time-to-market. 
4. Cost Efficiency: We observed a 25% reduction in costs associated with post-release bug fixes, demonstrating a more efficient QA phase and earlier bug detection. 
5. User Satisfaction: Post-release user satisfaction scores increased by 20%, reflecting the higher quality and reliability of our software products.
6. Improved Release Readiness: The number of release delays due to QA issues decreased by 60%, indicating a more reliable and predictable release process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BetterQA’s team adapted quickly to our agile development environment, ensuring seamless collaboration. They used tools like JIRA for efficient project tracking and communication.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

BetterQA’s commitment to delivering scalable and efficient QA solutions was perfectly in sync with our objectives. Their ability to adapt to our evolving needs and contribute to our growth trajectory was highly impressive.

Are there any areas for improvement or something BetterQA could have done differently?

Throughout our collaboration, BetterQA consistently met our high standards, leaving no significant areas for improvement.

BACKGROUND

Please describe your company and position.

I am the President and CEO of Flowers Foods & Subsidiaries

Describe what your company does in a single sentence.

Food and Beverage Manufacturing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

• We engaged BetterQA with the goal of enhancing the quality and reliability of our food and beverage manufacturing applications. Our specific objectives were to reduce production downtime and ensure compliance with industry regulations.

SOLUTION

How did you find BetterQA?

Clutch Site

Why did you select BetterQA over others?

Pricing fit our budget

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BetterQA provided a comprehensive solution that encompassed thorough testing, performance optimization, and 24/7 application support. Key deliverables included a detailed test plan, automated testing scripts, and a real-time monitoring system to ensure seamless production operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded outstanding results. Production downtime decreased by 60%, resulting in increased productivity and cost savings. Our compliance with industry regulations also improved significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BetterQA project management was exemplary. They consistently delivered on time, and their responsiveness to our evolving needs was exceptional. Their proactive communication ensured that we were always well-informed and aligned.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to us most was their deep domain expertise in food and beverage manufacturing. They tailored their testing methodologies to our unique processes, ensuring the highest product quality and adherence to safety standards.

Are there any areas for improvement or something BetterQA could have done differently?

While BetterQA performed exceptionally well, we believe they could enhance their reporting structure by providing more detailed post-project documentation. This would aid in long-term system maintenance and troubleshooting.

BACKGROUND

Please describe your company and position.

I am the Director, B2B Marketing of VNS Health

Describe what your company does in a single sentence.

Hospitals and Health Care. We help people live, age and heal where they feel most comfortable, in their own homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BetterQA to accomplish?

I hired BetterQA with the specific goal of enhancing our healthcare company's application testing and application management and support services. We needed a partner who could not only ensure the reliability and security of our critical healthcare applications but also improve their performance to meet the growing demands of our industry.

SOLUTION

How did you find BetterQA?

Clutch Site

Why did you select BetterQA over others?

Pricing fit our budget

How many teammates from BetterQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work undertaken by BetterQA was comprehensive and highly effective. They conducted thorough testing, identified and resolved potential vulnerabilities, and optimized our applications for seamless performance. Key deliverables included detailed test reports, enhanced application security, and improved system performance, all of which contributed to the overall success of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our collaboration with BetterQA were impressive. Our application downtime was reduced by 30%, system response times improved by 25%, and we observed a significant decrease in the number of critical incidents. These tangible results demonstrated remarkable progress and success in achieving our objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BetterQA project management was impeccable. They consistently delivered items on time and were highly responsive to our evolving needs. Their proactive approach to problem-solving ensured that potential issues were addressed swiftly, minimizing any disruptions to our operations.

What was your primary form of communication with BetterQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about BetterQA was their deep understanding of the healthcare sector's unique challenges. Their ability to tailor their solutions to our specific industry needs set them apart. Additionally, their team's expertise and dedication to quality were truly commendable.

Are there any areas for improvement or something BetterQA could have done differently?

There is always no room for improvement. BetterQA enhances their reporting and documentation process for even greater transparency in the testing and management activities. This further elevates our experience.