Your QA team spends 3 hours documenting each bug. Ours does it in 5 minutes.
BetterQA is an independent QA service company with 50+ engineers who prevent your code from embarrassing you in production. Founded in 2018 in Cluj-Napoca, Romania, we've caught 2,400+ critical bugs across 12 platform mergers before they could damage our clients' businesses.
What Makes Us Different We build our own QA tools. While other QA companies make their testers struggle with generic tools, our founder coded BugBoard - an AI that turns any bug screenshot into complete documentation in under 5 minutes. We've built 6+ proprietary platforms that let our engineers work 36x faster than traditional QA teams.
What We Actually Do
Full QA team augmentation (5-50+ engineers)
Integration testing for platform mergers
Security testing (NATO-certified NCIA #42405442)
Test automation that actually finds bugs
AI-powered bug detection and documentation
Independent code audits (no conflict of interest)
Who Hires Us Enterprise software companies, SaaS platforms doing major integrations, and anyone who's been burned by their dev agency marking their own homework. We work with Fortune 500 companies, defense contractors, and high-growth startups who understand that broken code in production costs more than proper QA.
Why Trust Us
NATO security clearance for defense-level projects
ISO 9001/27001/14001/13485 certified
100% independent (we only test, never develop)
EU-based team you'll know by name
Technical leadership that still codes daily
The Bottom Line Your developers testing their own code is like students grading their own exams. We're the teachers with red pens. One client fired their dev agency after we exposed 6 months of hidden bugs - but kept us.
If your QA vendor couldn't build BugBoard, why are they testing your software?
Min project size
$5,000+
Hourly rate
Undisclosed
Employees
50 - 249
Locations
Cluj-Napoca, Romania
Year founded
Founded 2018
Languages
Timezones
6 Languages that we service
English
Spanish
German
French
Turkish
Romanian
3 Timezones that we service
CET
Central European Time (CET)
EET
Eastern European Time (EET)
UTC
Universal Coordinated Time (UTC)
1 Locations
Cluj-Napoca , Romania
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
Undisclosed
Rating for cost
4.9
/5
What Clients Have Said
BetterQA offers competitive pricing and high value for cost, with clients noting budgets fitting well and excellent service quality. Specific project costs range from €4,000–€5,000 to €50,000–€100,000, demonstrating flexibility for various client sizes and needs.
Reviews frequently highlight BetterQA’s project management skills. They deliver tasks on time, maintain clear communication, and adapt to client needs efficiently. Clients value their proactive approach, reliability, and ability to integrate seamlessly with internal teams.
High ROI and Cost-Effective Services
BetterQA offers good value for money with their cost-effective services. Clients appreciate the return on investment they receive through improved software quality, reduced bug rates, and enhanced project efficiency.
Areas for Improvement: Resource Scaling
Some clients mention challenges with ramping up larger QA teams on short notice, indicating a potential area for BetterQA to enhance their resource scalability to better meet fluctuating client demands.
Impressive Communication Skills
Many reviews emphasize BetterQA’s strong communication capabilities. They maintain open lines of communication through various channels and provide clear, detailed reports, which clients find beneficial for project transparency and efficiency.
Comprehensive Testing Coverage
BetterQA is recognized for their thorough testing coverage, which includes manual and automated testing across different platforms and devices. Their comprehensive approach ensures high-quality deliverables and client satisfaction.
Adaptability and Client Integration
BetterQA is praised for their ability to embed within client teams, adapt to different workflows, and provide tailored solutions. Their flexible approach makes them feel like an extension of the client's in-house team, enhancing collaboration and project outcomes.
"Their regression tests and attention to detail were excellent."
Feb 22, 2024
CEO, Datadog
Jan Moran
Other industries
New York City, New York
1,001-5,000 Employees
Online Review
BetterQA provided web app testing services to a software development firm. After receiving product updates, they conducted regression tests, monitored bugs, and assigned the priority level of tasks on Trello.
BetterQA resolved numerous issues raised by the end customers. They also helped the client build a more effective feature deployment pipeline. Moreover, their team impressed the client with their attention to detail and smooth communication via email, Slack, and Trello.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Executive Officer of Datadog.
Describe what your company does in a single sentence.
We are software development company. Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
Testing the web application
SOLUTION
How did you find BetterQA?
Online Search
Why did you select BetterQA over others?
Pricing fit our budget
Good value for cost
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Product updates are received via Slack and emails.
Organizing tasks, monitoring bugs, and assigning them a priority level using Trello.
Slack communication for product-related queries.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Numerous issues that customers have reported have been fixed.
A more effective feature deployment pipeline has been established.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Smooth communication over Slack, Trello, and emails.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their regression tests and attention to detail were excellent.
Are there any areas for improvement or something BetterQA could have done differently?
None that come to mind right now.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
QA Services for Advertising Agency
Application Testing
$10,000 to $49,999
Dec. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're pleased with BetterQA's offerings."
Feb 16, 2024
Former CEO, The Variable
David Mullen
Advertising & marketing
Winston-Salem, North Carolina
51-200 Employees
Online Review
BetterQA provides QA services for an advertising agency. The team is responsible for manually testing the client's websites for quality assurance.
Since working with BetterQA, the client has been pleased with the services. The team is cooperative, responds quickly to the client's needs, and meets at least weekly to discuss the project's progress. BetterQA ensures smooth project management through Asana, and the communication is via Slack.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Former CEO of The Variable
Describe what your company does in a single sentence.
Advertising Service company. We combine an advertising agency that drives growth for today with an innovation consultancy that designs growth for tomorrow.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
To ensure that everything is operating as intended, we require QA services while we construct an MVP and other early-stage projects.
SOLUTION
How did you find BetterQA?
Clutch Site
Why did you select BetterQA over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BetterQA makes sure all the features are operating as intended by thoroughly testing them. Our remote crew works along with them. Their group manually tests our websites for quality assurance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Every team has a leader who establishes weekly goals and their own set of measurements. My group ensures that everything is completed accurately and on schedule. We're pleased with BetterQA's offerings.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BetterQA responds really quickly. We meet every week, sometimes even every day. To generate assignments for their team, we utilize Asana. They work quickly and maintain it current. Our main means of communication is Slack.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their team produces excellent work, despite the fact that some of our apps are not in the same language. BetterQA is a cooperative and open-minded organization. Their group is congenial and concentrated. It's a pleasure working with BetterQA.
Are there any areas for improvement or something BetterQA could have done differently?
No, they are great team.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Application Testing for Advertising Company
Application Testing
$10,000 to $49,999
Oct. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They did an excellent job of adjusting to our work hours despite the time difference."
Feb 12, 2024
CEO, The Tombras Group
Charles Tombras
Advertising & marketing
Knoxville, Tennessee
201-500 Employees
Online Review
BetterQA provided application testing services to check an advertising firm's native iOS, Android, and web apps. They presented mind maps and conducted manual, exploratory, usability, and accessibility tests.
BetterQA helped the client meet their deadlines and original release date. Despite the time zone difference, they made communication easy by adjusting to the client's work hours. Moreover, their team demonstrated responsiveness, reliability, receptiveness to criticism, and a great attitude.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Executive Officer of The Tombras Group
Describe what your company does in a single sentence.
We are Advertising Service Firm.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
We required assistance with app testing when we started working with BetterQA. We recruited their team to assist with manual and exploratory testing since we lacked the internal resources to address the faults we were discovering.
SOLUTION
How did you find BetterQA?
Clutch Site
Why did you select BetterQA over others?
Pricing fit our budget
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BetterQA tester checks both our native iOS and Android applications and our online app. We get help from another member of their staff for our usability and accessibility testing. They also demonstrate mental maps to assist us comprehend our alternatives. They also provide ideas on how to make the project better.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
With the support from BetterQA, we’ve been able to meet our deadlines and stick to our original release date.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Despite the fact that our bases are in separate nations, communication has been easy between us. They did an excellent job of adjusting to our work hours despite the time difference. Their staff is responsive, reliable, and receptive to criticism.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I’m most impressed with their ability to go above and beyond to ensure we’re happy. They also have a better attitude than most teams I have worked with.
Are there any areas for improvement or something BetterQA could have done differently?
Nothing I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Application Testing for Strategy Consultancy Co
Application Testing
$50,000 to $199,999
Sep. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are very excellent at what they do."
Feb 6, 2024
CEO, Obvious
Dhruv Saxena
Verified
Other industries
Bengaluru, India
11-50 Employees
Online Review
Verified
BetterQA provided application testing for a strategy consultancy company. The team tested software applications in the context of application marketing.
BetterQA delivered high-quality work. The team met deadlines with no delays, led a smooth process, and offered detailed updates, using in-person and virtual meetings, emails, and messages to communicate. Overall, the client was happy with BetterQA's excellent work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Obvious
Describe what your company does in a single sentence.
We are an award winning and strategy consultancy Company that partners with startups, unicorns, industry titans and non-profits to create digital experiences their customers love.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
We hired BetterQA to help us with Software Application Testing.
SOLUTION
How did you find BetterQA?
Clutch Site
Why did you select BetterQA over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
mostly in application marketing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
BetterQA completed excellent work on schedule. The fact that there were no delays struck me much. I'm excited about the tasks that lie ahead.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
It was always on schedule, quite smooth, and the crew provided detailed updates.
What was your primary form of communication with BetterQA?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are very excellent at what they do.
Are there any areas for improvement or something BetterQA could have done differently?
there will always be room for improvement but for now, I'm really satisfied.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Java Automated & Manual Testing for AI-Driven Data Platform
Application Testing
$10,000 to $49,999
Sep. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were able to swiftly grasp the product and generate practical test cases and tests."
Feb 2, 2024
CEO, Signal AI
David Benigson
Verified
Other industries
London, England
201-500 Employees
Online Review
Verified
An AI-driven data platform hired BetterQA to create and maintain automated tests for their software. The team used Java to conduct API and UI automation tests.
Thanks to BetterQA, automated tests saved the client several regression testing hours, and manual testing shortened their release cycle by days. The team delivered items strictly on time, made valuable contributions during daily meetings, and kept contact via Teams. Their swift operations stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Executive Officer of Signal AI
Describe what your company does in a single sentence.
Signal AI provides real-time insights into the way your brand is perceived by the people who matter most to your business. Our AI-driven technology harnesses vast amounts of data from various media channels, enabling you to make data-driven decisions based on accurate and up-to-date information.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
We needed help to add automation tests to our existing suites while also accelerating the manual testing done to make timely releases.
SOLUTION
How did you find BetterQA?
Clutch Site
Why did you select BetterQA over others?
Pricing fit our budget
Good value for cost
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team was able to create and maintain automated tests for our software. For our product, their team was able to develop and manage automated tests. They play a crucial role in both doing manual tests and learning the product. BDD was used to construct UI Automation tests in Java. Java is now being used for API Level testing as well.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Regression testing hours have been saved thanks to the automation tests. Our release cycle has been shortened by days thanks to their manual testing.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We operate under strict time constraints, and each member of the team contributes to daily meetings where they exchange updates and queries with one another. A daily and monthly progress report is also available for viewing. When applicable, they use Teams to communicate their queries with the development team as well.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were able to swiftly grasp the product and generate practical test cases and tests.
Are there any areas for improvement or something BetterQA could have done differently?
After being communicated to the team, any improvements have been promptly handled.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
QA & Project Mgmt Services for Software Development Company
Application Testing
Confidential
Jan. 2021 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their commitment to quality and adaptability is noteworthy."
Dec 12, 2023
Program Manager, SC SHE INFORMATION TECHNOLOGY SRL
Mihaela Galben
Verified
Other industries
Cluj-Napoca, Romania
51-200 Employees
Online Review
Verified
BetterQA provides QA support to a software development company's projects, particularly those requiring German-language expertise. They also step up to project management roles whenever necessary.
BetterQA has helped enhance the client's QA processes. Their team's collaborative approach, language proficiency, and cultural understanding enable them to execute the client's projects seamlessly. They also impress the client with their versatility, QA approach, and effective communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Program Manager of SC SHE INFORMATION TECHNOLOGY SRL.
Describe what your company does in a single sentence.
Custom Software Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
We were looking for a QA partner who could offer both technical proficiency and the flexibility to adapt to project management roles, particularly for projects requiring German-language expertise.
SOLUTION
How did you find BetterQA?
Referral
Other
Why did you select BetterQA over others?
Great culture fit
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BetterQA stood out due to their versatile team and their ability to meet specialized project needs. Their approach to QA and willingness to adapt roles, including transitioning from QA to project management, made them an ideal choice.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The impact of BetterQA’s services has been substantial. Their team enhanced our QA processes. Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their collaborative approach and effective communication, especially in German, were instrumental in the smooth execution of our projects.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their language proficiency and cultural understanding added significant value to our projects.
Are there any areas for improvement or something BetterQA could have done differently?
Throughout our collaboration, BetterQA consistently met our expectations, leaving little room for improvement. Their commitment to quality and adaptability is noteworthy.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
QA & Testing Services for Growth Agency
Application Management & SupportApplication TestingOther IT Consulting and SI
Confidential
Apr. - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"BetterQA’s team adapted quickly to our agile development environment,"
Nov 18, 2023
Executive, Scaling Verse
Anonymous
Advertising & marketing
Dubai, United Arab Emirates
11-50 Employees
Online Review
A growth agency hired BetterQA to enhance their QA processes, implement automation testing, and refine manual testing strategies. The goal was to improve the client's software quality.
With BetterQA, there was a 50% increase in test coverage across their key products and a 40% reduction in critical defects reaching production. The team used Jira for efficient project tracking and communication. BetterQA adapted well to the client's evolving needs, resulting in user satisfaction.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Scaling Verse
Describe what your company does in a single sentence.
Growth Agency that helps service-based companies to generate pre-qualified sales meetings
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
Enhance my software quality
SOLUTION
How did you find BetterQA?
Online Search
Why did you select BetterQA over others?
High ratings
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
BetterQA was tasked with enhancing our QA processes, including implementing automation testing and refining our manual testing strategies. Their role was crucial in ensuring our software met the highest standards of quality and performance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced Test Automation: BetterQA’s implementation of advanced automation testing resulted in a 50% increase in test coverage across our key products.
Defect Detection and Resolution Efficiency: There was a 40% reduction in critical defects reaching production, indicating a more robust QA process.
Streamlined Development Cycles: The integration of efficient QA processes reduced our software development lifecycle by 30%, enabling faster time-to-market.
Cost Efficiency: We observed a 25% reduction in costs associated with post-release bug fixes, demonstrating a more efficient QA phase and earlier bug detection.
User Satisfaction: Post-release user satisfaction scores increased by 20%, reflecting the higher quality and reliability of our software products.
Improved Release Readiness: The number of release delays due to QA issues decreased by 60%, indicating a more reliable and predictable release process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BetterQA’s team adapted quickly to our agile development environment, ensuring seamless collaboration. They used tools like JIRA for efficient project tracking and communication.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
BetterQA’s commitment to delivering scalable and efficient QA solutions was perfectly in sync with our objectives. Their ability to adapt to our evolving needs and contribute to our growth trajectory was highly impressive.
Are there any areas for improvement or something BetterQA could have done differently?
Throughout our collaboration, BetterQA consistently met our high standards, leaving no significant areas for improvement.
"They consistently delivered on time, and their responsiveness to our evolving needs was exceptional."
Sep 4, 2023
President & CEO, Flowers Foods & Subsidiaries
Ryals McMullian
Other industries
Thomasville, Georgia
5,001-10,000 Employees
Online Review
BetterQA provided app testing services for a food processor. The team created detailed test plans and automated testing scripts, developed a real-time monitoring system, and provided 24/7 app support.
Thanks to BetterQA’s efforts, the client's production downtime decreased by 60%, resulting in an increase in business productivity and cost savings. The team leveraged their knowledge and technical expertise to ensure quality results. They also boasted excellent project management capabilities.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President and CEO of Flowers Foods & Subsidiaries
Describe what your company does in a single sentence.
Food and Beverage Manufacturing.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
We engaged BetterQA with the goal of enhancing the quality and reliability of our food and beverage manufacturing applications. Our specific objectives were to reduce production downtime and ensure compliance with industry regulations.
SOLUTION
How did you find BetterQA?
Clutch Site
Why did you select BetterQA over others?
Pricing fit our budget
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BetterQA provided a comprehensive solution that encompassed thorough testing, performance optimization, and 24/7 application support. Key deliverables included a detailed test plan, automated testing scripts, and a real-time monitoring system to ensure seamless production operations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project yielded outstanding results. Production downtime decreased by 60%, resulting in increased productivity and cost savings. Our compliance with industry regulations also improved significantly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BetterQA project management was exemplary. They consistently delivered on time, and their responsiveness to our evolving needs was exceptional. Their proactive communication ensured that we were always well-informed and aligned.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out to us most was their deep domain expertise in food and beverage manufacturing. They tailored their testing methodologies to our unique processes, ensuring the highest product quality and adherence to safety standards.
Are there any areas for improvement or something BetterQA could have done differently?
While BetterQA performed exceptionally well, we believe they could enhance their reporting structure by providing more detailed post-project documentation. This would aid in long-term system maintenance and troubleshooting.
RATINGS
5.0
"Superb"
Quality
5.0
Service & Deliverables
"Acxcurate"
Schedule
5.0
On time / deadlines
"excellent"
Cost
5.0
Value / within estimates
"Accurate"
Willing to Refer
5.0
NPS
Application Testing, Mgmt & Support for Healthcare Company
"Their ability to tailor their solutions to our specific industry needs set them apart."
Sep 4, 2023
Director of B2B Marketing, VNS Health
David Howlett
Other industries
New York City, New York
10,001+ Employees
Online Review
BetterQA provided a healthcare company with application testing, management, and support services. They identified and fixed vulnerabilities, optimized the client's apps, and strengthened app security.
BetterQA helped the client reduce app downtime by 30%, improve system response times by 25%, and lower critical incidents. Their team addressed issues proactively and swiftly, ensuring minimal disruption to the client's operations. They also demonstrated responsiveness, timeliness, and quality work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director, B2B Marketing of VNS Health
Describe what your company does in a single sentence.
Hospitals and Health Care. We help people live, age and heal where they feel most comfortable, in their own homes.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
I hired BetterQA with the specific goal of enhancing our healthcare company's application testing and application management and support services. We needed a partner who could not only ensure the reliability and security of our critical healthcare applications but also improve their performance to meet the growing demands of our industry.
SOLUTION
How did you find BetterQA?
Clutch Site
Why did you select BetterQA over others?
Pricing fit our budget
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work undertaken by BetterQA was comprehensive and highly effective. They conducted thorough testing, identified and resolved potential vulnerabilities, and optimized our applications for seamless performance. Key deliverables included detailed test reports, enhanced application security, and improved system performance, all of which contributed to the overall success of the project.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from our collaboration with BetterQA were impressive. Our application downtime was reduced by 30%, system response times improved by 25%, and we observed a significant decrease in the number of critical incidents. These tangible results demonstrated remarkable progress and success in achieving our objectives.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BetterQA project management was impeccable. They consistently delivered items on time and were highly responsive to our evolving needs. Their proactive approach to problem-solving ensured that potential issues were addressed swiftly, minimizing any disruptions to our operations.
What was your primary form of communication with BetterQA?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about BetterQA was their deep understanding of the healthcare sector's unique challenges. Their ability to tailor their solutions to our specific industry needs set them apart. Additionally, their team's expertise and dedication to quality were truly commendable.
Are there any areas for improvement or something BetterQA could have done differently?
There is always no room for improvement. BetterQA enhances their reporting and documentation process for even greater transparency in the testing and management activities. This further elevates our experience.
RATINGS
5.0
"Excellent"
Quality
5.0
Service & Deliverables
"excellent"
Schedule
5.0
On time / deadlines
"excellent"
Cost
5.0
Value / within estimates
"Accurate"
Willing to Refer
5.0
NPS
Application Testing for Internet Service Provider
Application Testing
Confidential
Feb. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"All the staff does a great job and is very professional."
Jun 12, 2023
Manager, MEDIAL MULTIMEDIA SERVICES
Anonymous
Other industries
Munich, Germany
1-10 Employees
Online Review
BetterQA provides application testing services for an internet services provider. The team assists with automated and manual testing in different areas and projects.
Thanks to BetterQA’s efforts, the client's speed to create software projects has improved a lot, and as a result, projects can be implemented in a shorter time. BetterQA is highly professional, friendly, and competent. The team's communication, organization, and project management are good too.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of MEDIAL MULTIMEDIA SERVICES
Describe what your company does in a single sentence.
We are an internet full service provider with focus on software development.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BetterQA to accomplish?
Improving the quality of our services and products
Optimization of software development processes through accompanying tests
We know Better QA from the past and the cooperation has always been excellent.
SOLUTION
How did you find BetterQA?
Online Search
Referral
Other
Why did you select BetterQA over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from BetterQA were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Automated and manual testing in different areas/projects
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The speed of creating software projects has improved a lot. As a result, projects could be implemented in a much shorter time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was perfect. Both in terms of the high level of professionalism in the day-to-day work as well as the friendly and competent manner of the employees.
What was your primary form of communication with BetterQA?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Simply perfect!
Are there any areas for improvement or something BetterQA could have done differently?
Not really, all the staff does a great job and is very professional. The communication, organization and project management is super.
RATINGS
5.0
"Perfekt!"
Quality
5.0
Service & Deliverables
"Perfekt!"
Schedule
5.0
On time / deadlines
"Perfekt!"
Cost
5.0
Value / within estimates
"Perfekt!"
Willing to Refer
4.5
NPS
"I would recommend BetterQA to anyone at any time.
Showing 41-50 of
60 Reviews
Our Story
Started BetterQA in 2018 after watching QA teams waste 3 hours per bug report while broken code shipped anyway. So I built BugBoard - AI that does it in 5 minutes. Then built 5 more tools because existing QA software is garbage.
Now we're 50+ engineers who build our own tools instead of wrestling with Jira. NATO-certified, ISO-certified, and obsessed with catching bugs 36x faster than traditional QA.
If a tool doesn't exist, we build it. If your devs test their own code, we're your reality check
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