Best Heads

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Protectimus Limited

Describe what your company does in a single sentence.

Protectimus is a company specializing in multi-factor authentication (MFA) solutions for the B2B sector. The company offers both cloud-based and on-premise platforms to protect employees, customers, and corporate data, along with multiple one-time password delivery methods to enhance business security.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Best Heads to accomplish?

We hired BestHeads to quickly find an MLOps engineer comfortable in a startup environment without flooding our pipeline with irrelevant CVs.

SOLUTION

How did you find Best Heads?

Referral

Why did you select Best Heads over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Best Heads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with BestHeads began with a deep-dive technical briefing, during which they captured the exact requirements for our ML Operations role.Within just 4–5 days, we received an initial batch of 8 well-prepared candidates who hit the mark.The communication was proactive and consistent — we received weekly updates and instant responses without ever needing to chase the team for a status.BestHeads successfully filled the role in under a month.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

BestHeads delivered a senior MLOps specialist who immediately upgraded how we deploy and monitor our ML models.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was a very positive experience. Their fast replies and adaptability made the hiring process smooth and well aligned with our project schedule.

What was your primary form of communication with Best Heads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to balance fast delivery with outstanding quality. They fully grasped the requirements of our position, provided highly suitable candidates, and maintained a very tailored, partnership-focused approach. Their strong market expertise and consistent performance made the entire collaboration smooth, efficient, and effortless.

Are there any areas for improvement or something Best Heads could have done differently?

We were completely satisfied with the collaboration.