Website Script & Customization for Media Company
- Custom Software Development
- $10,000 to $49,999
- Mar. 2023 - June 2024
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
“They have an excellent product.”
- Media
- Brazil
- 51-200 Employees
- Online Review
- Verified
A media company hired Appscrip to create a website script. The team also customized the website script.
Appscrip delivered all the codes correctly, meeting the client’s expectations. The team fostered a good relationship with the client and submitted an excellent product. Moreover, their resources had great negotiation skills and detailed contracts. Overall, the engagement was successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO Assistant of TV Astral Tecnologia
Describe what your company does in a single sentence.
I make all contracts with suppliers, servers, other companies. I am fully responsible for the company.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Appscrip to accomplish?
Until the day I made the comments and evaluation here, they had not given me the ready and working codes
SOLUTION
How did you find Appscrip?
Online Search
Why did you select Appscrip over others?
- Pricing fit our budget
- The site seemed trustworthy
How many teammates from Appscrip were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The company's Business Manager contacted me, we negotiated and they correctly delivered all the codes
RESULTS & FEEDBACK
What's the status of this engagement?
All codes were finally delivered correctly
How did your relationship with your partner evolve?
Since they gave me all the codes correctly, our relationship is normal now.
What was your primary form of communication with Appscrip?
Virtual Meeting
What advice do you have for clients with similar needs to yours?
They have an excellent product. I suggest good negotiation and a good detailed contract
Are there any areas for improvement or something Appscrip could have done differently?
I suggest you draw up a contract with plenty of details about the products and deadlines to be delivered.
UPDATED REVIEW
This review was published on (5/30/2024)
Gladson Vieira
CEO Assistant, TV Astral Tecnologia LtdaMedia
Sao Paulo, Brazil
51-200 Employees
Mar 2023 - Sep 2023
$10,000 to $49,999
Not verified
Project summary
A media and IT company hired Appscrip to deliver a website script and implement customizations for it. The team’s objective was to complete the project and all deliverables within a maximum of 150 days.
Feedback summary
Appscrip didn’t meet the client’s expectations, failing to deliver a functional product. The demo script contained bugs, while the customizations weren’t completed on time. The team used Trello inefficiently, and they didn’t meet the timeline requirements. Overall, the engagement didn’t succeed.
BACKGROUND
Please describe your company and position.
I am the CEO assistant of TV Astral Tecnologia Ltda
Describe what your company does in a single sentence.
TV Astral Technology Ltda is a pioneering company in Brazil's entertainment and technology sector. With over two decades of experience, we specialize in providing innovative solutions in television, radio, and information technology. Our commitment to excellence and customer satisfaction has earned us a solid reputation in the market, serving over 10,000 clients nationwide.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Appscrip to accomplish?
- Deliver a fully functional Cameo Clone script
- Make customizations contained in the contract
- Meet contract deadlines and deliveries
- Deliver all contract items within a maximum of 150 days.
SOLUTION
How did you find Appscrip?
Online Search
Why did you select Appscrip over others?
- Pricing fit our budget
- The site seemed trustworthy
How many teammates from Appscrip were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
After the deadline for delivery, the project was not ready and functional. Always with repetitive errors, missing several functions, such as the agent function, among others. Mr. Raul, the CEO, and Mr. Rajiv, the Business Manager, always promised delivery, which never happened. We were deceived every month, with promises of delivery and they never happened.
4 months of waiting without deliveries being made, he continued to charge (according to the contract), even without deliveries. In February, they stopped the servers, and our website went offline. I requested the source code to continue working with another company, but they denied it. Conclusion: they received more than 12 thousand dollars, and I have no website or script today. I understand that this was a coup, planned in detail.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- None.
- The demo script had bugs that were never fixed.
- Customizations were not delivered on time
- They always promised to do the job, but there were always mistakes and it never worked properly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They worked like Trello. But every card we inserted took more than 15 days to move and when they were delivered, there was an error and it came back. With that, the sorting began again, of the same work for weeks and they were never delivered. If they didn't delete it, there is Trello with all the tasks not being ready on the due date, to prove it
What was your primary form of communication with Appscrip?
Virtual Meeting
What did you find most impressive or unique about this company?
In February 2024, I was at a huge loss. I tried to negotiate and ask the company's CEO, Mr. Raul, to give me the money back, but he refused. Saying that I hadn't paid, even though he knew that 6 months later they hadn't delivered
Are there any areas for improvement or something Appscrip could have done differently?
Yes, They have a good website. They show several prizes on the website. They show that they make several developments and clones. But the demos are incomplete. They cannot promise to deliver in 150 days and then fail to deliver 240 days later. They can't make my website offline. They didn't deliver the scripts we paid for over 1 year ago. They need to be honest
RATINGS
Overall rating: 0 - Terrible, Mr. Raul and Mr. Ravij, business manager, are very good at selling and convincing you, but then they don't deliver what they promised
Quality: 0 - Deliveries never happened
Cost: 2 - Without delivery of the product this is not possible
Schedule: 0 - The deadline was 150 days, but 400 days later they still haven't delivered
Willing to refer: 0 - They are not honest. They promise products and services and don't deliver and always continue to demand and promise.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS