Custom Software Dev for Software Company
- Custom Software Development Web Development
- $50,000 to $199,999
- Oct. 2023 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their overall performance was outstanding, consistently exceeding our expectations."
- Telecommunications
- United Kingdom
- 1-10 Employees
- Online Review
- Verified
A software company hired Agilsys Software Labs Pvt. Ltd. to work on a software project for one of its clients. The work includes CI/CD and QA testing using Jira Azure Boards and Azure Pipelines.
Agilsys Software Labs Pvt. Ltd. successfully delivered more than 20 key features ahead of schedule and reduced technical debt by 35%. Their agile methodology allowed them to respond to market demands quickly and offer their customers improved functionalities. They were proactive, prompt, and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Red Queen Tecnologies Ltd
Describe what your company does in a single sentence.
Red Queen Technologies Ltd is a leading software company specializing in providing top-tier outsourcing services to clients worldwide. Founded on the principles of innovation and excellence, Red Queen Technologies Ltd leverages a robust network of skilled professionals to deliver customized software development projects across various industries.
The company’s core offerings include web and mobile application development, enterprise software solutions, and cloud services, all tailored to meet the unique needs of its diverse clientele. With a keen focus on quality, efficiency, and cutting-edge technology, Red Queen Technologies Ltd ensures that every project is executed with precision, driving business success for its partners.
Operating in multiple time zones, Red Queen Technologies Ltd prides itself on its ability to provide seamless and round-the-clock service. This global reach is supported by a team of dedicated experts who possess a deep understanding of local markets and technological trends.
By adopting an agile development methodology and maintaining a client-centric approach, the company fosters strong, collaborative relationships with its clients, ensuring transparency and satisfaction at every stage of the project lifecycle.
Whether it’s a startup looking to launch a new product or an established enterprise seeking to enhance its digital infrastructure, Red Queen Technologies Ltd stands as a trusted partner in achieving technological advancements and operational excellence.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Agilsys Software Labs Pvt. Ltd. to accomplish?
- Bespoke software project development
SOLUTION
How did you find Agilsys Software Labs Pvt. Ltd.?
Online Search
Why did you select Agilsys Software Labs Pvt. Ltd. over others?
- High ratings
- Company values aligned
How many teammates from Agilsys Software Labs Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for the bespoke software project for our telecom client in the UK focuses on the full software development lifecycle, utilizing tools such as Jira and Azure Boards for project management, and Azure Pipelines for continuous integration and deployment. The key phases and deliverables are outlined below:
1. Feature Development:
- Deliverables: Developed software features, committed code, and updated backlog.
- Description: Implement the software features as per the client’s requirements. Utilize agile methodologies to manage and track progress through sprints. Each feature will be coded, unit tested, and reviewed before integration into the main codebase, with tasks tracked in Jira and Azure Boards.
2. Continuous Integration and Deployment (CI/CD):
- Deliverables: Automated build and deployment pipelines, deployment scripts, and configuration files.
- Description: Set up and maintain CI/CD pipelines using Azure Pipelines to automate the building, testing, and deployment processes. Ensure that each code commit triggers automated tests and deployment to the staging environment for continuous feedback and integration.
3. Quality Assurance and Testing:
- Deliverables: Test cases, test reports, and bug fixes.
- Description: Conduct comprehensive testing to ensure the software functions as intended. This includes writing and executing test cases, logging and tracking bugs in Jira, and ensuring all identified issues are resolved. Both manual and automated testing approaches will be employed to cover all aspects of the software.
By following this structured approach and leveraging advanced tools like Jira, Azure Boards, and Azure Pipelines, we ensure a streamlined development process, high-quality software delivery, and effective project management tailored to meet the specific needs of our telecom client.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project demonstrate significant progress and success, particularly in the areas of feature development, issue resolution, and reduction in technical debt. One of the most notable achievements was the rapid development and deployment of new features, which enhanced the telecom client's service offerings and user experience.
We successfully delivered over 20 key features ahead of schedule, thanks to our agile methodologies and efficient sprint cycles. This accelerated feature rollout allowed the client to quickly respond to market demands and offer improved functionalities to their customers, thereby boosting their competitive advantage.
Another critical success metric was the substantial reduction in technical debt. Through comprehensive code reviews and refactoring, we managed to decrease technical debt by 35%. This was achieved by replacing outdated code with more efficient and maintainable solutions, leading to improved system performance and easier future enhancements.
Additionally, our robust issue resolution process significantly improved the software's stability. We resolved over 200 critical bugs and issues during the project, which resulted in a 50% reduction in the number of reported incidents post-deployment.
These outcomes not only demonstrate the project's success in delivering high-quality software but also highlight our commitment to sustainable and maintainable development practices, ensuring long-term benefits for our telecom client.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management for this initiative was exemplary, characterized by clear communication, rigorous planning, and a proactive approach to meeting our needs. The team consistently delivered items on time, adhering to the project timeline and ensuring that each milestone was met without compromising quality.
Utilizing agile methodologies, they provided regular updates and held frequent review sessions, which allowed for continuous feedback and adjustments. This responsiveness ensured that our evolving requirements were promptly addressed, and any issues were swiftly resolved.
Their commitment to delivering high-quality work on schedule and their attentiveness to our needs significantly contributed to the overall success of the project.
What was your primary form of communication with Agilsys Software Labs Pvt. Ltd.?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about the company was their exceptional ability to combine technical expertise with a deep understanding of our business needs. Their proactive communication and agile approach ensured seamless collaboration and consistently high-quality deliverables, setting them apart as a truly outstanding partner.
Are there any areas for improvement or something Agilsys Software Labs Pvt. Ltd. could have done differently?
While Agilsys Software Labs Pvt. Ltd. delivered exceptional speed and quality in their work, enhancing day-to-day project management communication could streamline processes even further. However, their overall performance was outstanding, consistently exceeding our expectations.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS