We are 360 Degree Cloud, a Salesforce Summit Partner, and a trusted Salesforce consulting firm with over 12 years of experience. Trusted by small enterprises and Fortune 500 firms alike, we provide top-tier CRM solutions to businesses globally. Our dedicated full-time resources and consultants support businesses with their ongoing projects.
As a registered ISV partner, PDO partner, and Managed Service Provider, we bring extensive expertise in Salesforce implementation, integration, Salesforce development & customization, and Salesforce consulting services. Our dedication to excellence earned us the prestigious APAC ISV Partner of the Year award in 2023.
Our commitment to building relationships based on trust ensures long-term success for our clients. We have also launched a suite of highly acclaimed flagship products on AppExchange, showcasing our dedication to delivering solutions that exceed expectations.
Beyond consulting, we offer dedicated full-time resources. Our Salesforce consultants and developers provide continuity and expertise, seamlessly integrating with your team. Our top consultants have successfully delivered projects across various industries. Our portfolio includes over 3,000 successful Salesforce projects, serving clients globally.
Our Comprehensive Services
Salesforce Consulting Salesforce Integration Salesforce Implementation Custom Development (LWC, Aura, Apex, VF) Salesforce Outsourcing Salesforce customization Health Checks Lightning Migration Data Migration
We are more than just a partner; we are architects of success. With our certified professionals and a holistic suite of services and custom solutions, we help businesses maximize their Salesforce investment. Partner with us to elevate your business to new heights of success and digital transformation.
360 Degree Cloud Technologies offers competitive pricing and good value for cost, with clients highlighting budget-fit and project completion within expected costs. Specific investments noted include $5,000 and $25,000 for various projects, emphasizing affordability without compromising quality.
The team at 360 Degree Cloud was frequently noted for their high responsiveness and clear communication, ensuring client needs were met promptly and accurately.
Positive Feedback on Team Collaboration
The collaborative efforts and teamwork displayed by 360 Degree Cloud were appreciated by clients, contributing to the successful completion of projects and overall client satisfaction.
Client-Specific Challenges Addressed
360 Degree Cloud successfully addressed specific client challenges, such as integrating complex systems, automating processes, and enhancing CRM functionalities, leading to improved business outcomes.
High-Quality Deliverables
Clients were impressed with the quality of work provided by 360 Degree Cloud. Projects were completed to high standards, often exceeding client expectations and leading to successful implementations.
Successful Remote Work Execution
The company effectively managed remote work setups, demonstrating that they could handle complex projects without the need for on-site presence, which clients found highly efficient.
Room for Improved Progress Updates
Some clients suggested that more detailed and frequent progress updates could enhance transparency and keep stakeholders better informed about project status.
"I am already planning on another project with this team."
May 1, 2023
Founder, Phone Ready Leads®
Ryan Reisert
Verified
Telecommunications
Tampa, Florida
1-10 Employees
Online Review
Verified
A sales training company hired 360 Degree Cloud to create automation for their phone scoring algorithm. The team built the solution in the sandbox and then deployed it in the client's production environment.
360 Degree Cloud delivered the project on time, meeting the client's expectations. The vendor ensured effective communication through virtual meetings. Their accommodating attitude was impeccable. Ultimately, the client was delighted with the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Phone Ready Leads®
Describe what your company does in a single sentence.
We help sales teams use the phone more effectively
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 360 Degree Cloud to accomplish?
Build out an automation for our phone scoring algorithm
SOLUTION
How did you find 360 Degree Cloud?
Online Search
Upwork
Why did you select 360 Degree Cloud over others?
Fast Response Time, Understood the project and offered a competitive price point
What was the size of 360 Degree Cloud’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We needed to create an automation to look at multiple phone numbers and select the best phone number from a series of codes
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They first built in a sandbox and then deployed in our production environment
Describe their project management. Did they deliver items on time? How did they respond to your needs?
On time and with great communication when questions came up and we had to make an update to a filed type
What was your primary form of communication with 360 Degree Cloud?
Virtual Meeting
What did you find most impressive or unique about this company?
Great communication, process and overall team effort
Are there any areas for improvement or something 360 Degree Cloud could have done differently?
I am already planning on another project with this team. I will likely build a complete SFDC install package using their team
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Salesforce Implementation for CRM Consulting Company
Other IT Consulting and SI
Less than $10,000
July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their quick turnaround time."
Jul 27, 2022
Managing Director, ValueFocus
Jochen Werner
Verified
Other industries
United Kingdom
11-50 Employees
Online Review
Verified
360 Degree Cloud was hired by a CRM consulting company to handle their Salesforce implementation efforts. They were also tasked with developing and testing new features for the solution.
360 Degree Cloud has delivered a well-performing solution, meeting the client's expectations. Their quick turnaround time and effective communication cadence ensured a smooth, fruitful partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Salesforce Partner in the UK
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud?
Great Salesforce implementation!
SOLUTION
How did you select this vendor and what were the deciding factors?
Based on own due diligence!
Describe the project in detail and walk through the stages of the project.
Gathering requirements, developing and testing features!
How many resources from the vendor's team worked with you, and what were their positions?
Project Manager & Developer
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Solution works as desired!
How effective was the workflow between your team and theirs?
Smooth communication!
What did you find most impressive or unique about this company?
We were impressed with their quick turnaround time.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Salesforce Lightning Implementation for Telecom Company
Other IT Consulting and SI
Less than $10,000
Mar. - Apr. 2022
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their expert Salesforce developers were amazing!"
Apr 28, 2022
Vice President of IT, Telecommunications Company
Anonymous
Telecommunications
Chicago, Illinois
51-200 Employees
Online Review
360 Degree Cloud custom-coded a telecommunications company's Salesforce tool to compatibly upgrade to Salesforce Lightning.
360 Degree Cloud successfully upgraded the client's classic tool to Salesforce Lightning. They also delivered the project on time within the client's budget. Their expertise in Salesforce integration and implementation impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Vice President of IT for a US-based telecommunications company
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud?
Our company needed assistance with making changes to custom code in our Salesforce instance to make it compatible with Salesforce Lightening
SOLUTION
How did you select this vendor and what were the deciding factors?
I searched on Upwork and found this vendor to have high ratings and relevant experience
Describe the project in detail and walk through the stages of the project.
This was a fairly small project with limited scope - but had a big impact to our company. We described the high level goals and then met with the team to review the detailed requirements. A schedule was developed and agreed upon. We met weekly to review status - and more often to answer questions.
How many resources from the vendor's team worked with you, and what were their positions?
1 project manager
1 analyst
1 developer
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The upgrade to Salesforce Lightening was a success. There were a few production issues in the first week - but those were addressed quickly.
How effective was the workflow between your team and theirs?
Project was completed on time and within the agreed upon budget
What did you find most impressive or unique about this company?
Their expert Salesforce developers were amazing!
Are there any areas for improvement or something they could have done differently?
Initial communication with Project Manger was sporadic - but improved once we expressed our concerns.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Automotive Company
Web Design
Less than $10,000
Feb. - July 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They sure know what they are doing."
Jul 13, 2021
CEO, Parts Galaxy
Bobby Nozar
Verified
Automotive
Los Angeles, California
1-10 Employees
Online Review
Verified
An automotive company hired 360 Degree Cloud for website design. They are tasked with overhauling the platform's design and enhancing capabilities to increase traffic and sales.
There are still no outcomes yet, but the client is confident with the outcomes. 360 Degree Cloud has provided good communication, ensuring a successful ongoing partnership. Overall, they leverage their design skills to produce a memorable collaboration experience.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of an Automotive company which sells exclusively online.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud?
We have joined Shopify platform and needed a company to work on the design and enhance capability which will ultimately generate more traffic and sales.
SOLUTION
How did you select this vendor and what were the deciding factors?
We found them through Upwork and there were more than one deciding factors. They were very professional and friendly and very much responsive.
Describe the project in detail and walk through the stages of the project.
Enhancement and change of design of our brand new Shoipy website
How many resources from the vendor's team worked with you, and what were their positions?
4 or 5 overall.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Too early to tell but we are sure that results follow
How effective was the workflow between your team and theirs?
Very good
What did you find most impressive or unique about this company?
The overall experience was very good, They sure know what they are doing.
Are there any areas for improvement or something they could have done differently?
Please describe your company and your position there.
I work on behalf of the largest construction supplier in California and we specialize in ensuring project outreach is fully and properly met adhearing to all state guidelines for this. We have used A360 to branch out and go national and to fully automated the process and make choosing the options as easy as possible.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud, and what were your goals?
To automate the selection of certifications needed to be met
To automatically create new articles for the public record
To automatically advertise the services via Twitter
To automate the faxing of documents to all suppliers
To automate the emailing of bid offers
To create a system to embed a phone log system
To keep up-to-date records on hundreds of thousands of companies Automate distance from projects for each supplier
Automatic charging and embedding the service with a payment gateway
SOLUTION
How did you select this vendor and what were the deciding factors?
The vendor has built all these things. Its an insanely complex system they have managed to make easy for the user, I am so impressed. Due to this all projects now go to this company big or small. Excellent communication throughout
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kick-off meeting and I explained our needs. A plan was made and we checked the SOW. WSe thern finalized on this along with a roadmap and timeline. During the project the client was so impressed we upgraded the whole thing and the team were not phased by this and helped us reimagine the scope on an even larger scale.
Communication was in real-time via skype whilst all work was shared via google docs with all party communication and collaboration. Some of the tools and services integrated in this system to realize the project are as follows: efax email server pdf generation amazon servers react SQL database custom admin portals stripe twitter development platform Web design So so so many things
How many people from the vendor's team worked with you, and what were their positions?
Worked with a team of 5 people for different parts but also a few others brought in to help on some parts. The full-time roles includes Account Manager Project Manager Developer (Main) Developer (Junior) Designer
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have gone from a poorly maintained website only able to handle some of the workload in CA to the entire continental US now offering 2000% more certifications to our customers with invoice or card payment options with full logs and account areas.
Describe their project management style, including communication tools and timeliness.
Direct 24hr contact with the team but my team worked when I did. real-time communication via skype with the account manager and the whole development team. Would jump on a call in a heartbeat. Wonderful tools. spreadsheet and other docus updated in real-time
What did you find most impressive or unique about this company?
Nothing phased them and they did research to realize everything and make sure they understood the project.
Are there any areas for improvement or something they could have done differently?
No, they're an absolutely wonderful team.
RATINGS
5.0
"Best consultancy team I have ever known and I have worked with many, what a find"
Quality
5.0
Service & Deliverables
"It was exceptional"
Schedule
5.0
On time / deadlines
"Everything was clearly outlined with timings"
Cost
5.0
Value / within estimates
"The pricing was incredible to the point I thought we would suffer on quality but that was not the case it was amazing"
Willing to Refer
5.0
NPS
"I have and do, 3 other clients since and counting are using them since I told them about my success story with them
Salesforce Dev for Civic & Social Organization
Cloud Consulting & SI
Less than $10,000
Jan. - Apr. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their quality of work and customer relations were impressive."
Apr 12, 2021
Executive Director, TurnOut
Jack Beck
Verified
Other industries
Oakland, California
1-10 Employees
Online Review
Verified
A civic and social organization hired 360 Degree cloud to configure their Salesforce and administration. The goal was to transfer donors and volunteers into the Salesforce system.
360 Degree Cloud completed the project on time. The client was pleased to work with their professional team as they provided effective project management. Their team's dedication resulted in a seamless platform.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Founder and Executive Director. TurnOut is a nonprofit that mobilizes our communities to power queer and trans causes.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud?
We needed help with our Salesforce configuration and administration.
What were your goals for this project?
We wanted to move all of our donors and volunteers into Salesforce and set up our Salesforce system to support our ongoing operations.
SOLUTION
How did you select 360 Degree Cloud?
We found them on Upwork. We had had several bad experiences with contractors - people pushing out deadlines indefinitely, making obvious mistakes, etc. We were very grateful to find 360 Degree Cloud.
Describe the project in detail.
Already described above.
What was the team composition?
At least three people were involved on the vendor side, possibly more.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
360 Degree Cloud has been a dream to work with. They are so professional, always available, finishes work on time and does the work well.
How effective was the workflow between your team and theirs?
Extremely effective.
What did you find most impressive about this company?
Their quality of work and customer relations were impressive.
Are there any areas for improvement?
None that I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
WooCommerce Dev for Health & Tech Devt Firm
Web Development
Less than $10,000
Aug. - Oct. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have good engineering and leader interaction."
Oct 13, 2020
Owner, Health & Tech Devt Firm
Dennis Lee
Verified
Other industries
Vancouver, British Columbia
1-10 Employees
Online Review
Verified
360 Degree Cloud was tasked by a health and technology development firm to build its e-commerce store using WooCommerce. The project involves integrating a payment platform and Instagram into the website.
360 Degree Cloud has delivered reliable demos so far. The team communicates and cooperates really well. Overall, the client is satisfied with the work they provide.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner of a consumer products development firm where we combine health and technology.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud, and what were your goals?
We needed a website for our ecommerce presence online and have looked for professional website designers to help us implement the required backend and analytics needed.
SOLUTION
How did you select 360 Degree Cloud and what were the deciding factors?
We had a connection with another startup that have used 360 degree cloud before and they referred us to them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Most of the ecommerce payment platform and product APIs were using woocomerce, we purchased a theme to accelerate the website development and the key deliverable was instagram Integration where specific APIs were needed to be used to accomplish our community page
How many people from the vendor's team worked with you, and what were their positions?
A project manager, and a tech lead worked with me
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Currently we are still in the development phase but the deliverables and demos are solid.
Describe their project management style, including communication tools and timelines.
Communication is good, we used Skype for demoing and sharing contents. We also used Dropbox for file sharing
What did you find most impressive or unique about this company?
The company has good engineering and leader interaction.
Are there any areas for improvement or something they could have done differently?
Everything looks good right now
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Salesforce Consulting for Telecommunication Firm
Other IT Consulting and SI
Less than $10,000
May 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their consistency was impressive, and I never had a project that they were unable to complete in two years."
May 31, 2019
Marketing Manager, Digitcom
David Donnelly
Verified
Telecommunications
Toronto, Ontario
11-50 Employees
Online Review
Verified
360 Degree Cloud provides Salesforce development and configuration services. They’ve delivered more than 10 projects in two years.
Many workflows have become more efficient, and several business processes now require significantly less time to execute. 360 Degree Cloud routinely meets deadlines, holds regular meetings, and effectively implements the specifications that they receive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Digitcom is a value-added reseller in the telecom industry, and I am the marketing manager and the Salesforce administrator.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud?
360 Degree Cloud has worked on 11 different Salesforce projects over the past two years. The projects have varied, but all have required exhaustive knowledge of Salesforce, strong project management skills, and excellent communication.
What were your goals for this project?
The goal for these projects was always to improve our processes within Salesforce.
SOLUTION
How did you select this vendor?
I found them through a freelancer site after working with several other agencies who delivered work that wasn't satisfactory.
Describe the project and the services they provided in detail.
They performed development work within Salesforce and configured our Salesforce to best suit our needs.
What was the team composition?
We always had a dedicated project manager. Other people would come depending on the requirements of the project.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
All of our departments have become more efficient, and 360 Degree Cloud has helped us reduce the time required to complete work in sales, accounting, and service departments.
How was project management arranged and how effective was it?
Deadlines were always met, meetings were scheduled regularly, and accurate requirements were taken and executed. Having a single point of contact brought about consistency and reduced my workload on managing projects.
What did you find most impressive about this company?
Their consistency was impressive, and I never had a project that they were unable to complete in two years.
Are there any areas for improvement?
I don't have any useful feedback. We are still working with 360 Degree Cloud.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Salesforce Integration for Orthodontics Firm
Other IT Consulting and SI
Less than $10,000
Mar. - June 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They understood my process flows and business needs very quickly."
May 13, 2019
CEO, WonderSmile
Darren Nguyen
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
360 Degree Cloud provided Salesforce customizations, delivering a CMS.
Rapidly grasping project needs, 360 Degree Cloud delivered an effective solution. Their responsiveness and comprehension of established procedures were notable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CEO and co-founder of WonderSmile, an orthodontics and dental firm.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 360 Degree Cloud?
We needed a Salesforce integration and configuration.
What were your goals for this project?
We set out to customize Salesforce for my company's needs.
SOLUTION
How did you select this vendor?
We found them via Upwork.
Describe the project in detail.
They built a custom CMS on Salesforce.
What was the team composition?
We worked with two Salesforce consultants.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They provided an efficient solution.
How effective was the workflow between your team and theirs?
The team was very engaging and responsive.
What did you find most impressive about this company?
They understood my process flows and business needs very quickly.
Are there any areas for improvement?
No, not that I saw.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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