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Leading through change. Training future leaders.

18 Coffees is a strategy consulting and training firm specializing in HR consulting, change management, corporate training and communications. HR and leadership teams hire us to train their current and future leaders on how to be more effective communicators, how to deliver feedback, how to work as a hybrid or virtual team, and how to lead effectively through disruption and change – advocates who thrive, adapt and grow in the face of change. 18 Coffees offers both virtual and in person training sessions, customized for your company’s training needs.

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Chicago, IL
  • Year founded
    Founded 2014

1 Locations

  • Chicago , IL

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    Clients appreciate 18 Coffees for their good value for cost and flexibility. Project costs range from $30,000 to $250,000, accommodating various client sizes. Their emphasis on timely delivery and adaptability enhances perceived value, making them a favorable choice for diverse project needs.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $200,000 - $999,999 based on 6 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

    Select a service to see pricing information

    Highly Rated Similar Providers

    18 Coffees Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Diverse and Inclusive Team

      Clients appreciate the diversity within the 18 Coffees team, which resonates with their own organizational values. This diversity enhances the team's ability to connect with clients and understand varied perspectives.

    • Successful Brand and Marketing Initiatives

      Clients report significant growth in brand awareness and engagement through 18 Coffees' marketing strategies. Their creative and strategic approach to digital marketing has led to impressive increases in social media followers.

    • Effective Training and Workshops

      18 Coffees is praised for their well-designed training programs and workshops that meet specific client needs. Their adaptability and use of client materials enhance the effectiveness of their training sessions.

    • Areas for Improvement in Cost Clarity

      Some clients noted discrepancies in cost expectations, particularly with certain services like surveys. While not a major issue, clearer upfront communication on pricing could enhance client satisfaction.

    • Clear and Intentional Communication

      18 Coffees excels in clear, intentional communication, ensuring clients are informed and involved in decision-making processes. Their proactive approach to updates and feedback is highly valued.

    • Responsive and Collaborative Team

      18 Coffees is highly responsive to client needs, maintaining open lines of communication and fostering collaborative relationships. Clients value their ability to work through obstacles and adapt to changing project requirements.

    18 Coffees Reviews

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    Business Consulting for Global Accounting Co

    • Business Consulting Corporate Training & Coaching
    • $200,000 to $999,999
    • May - Nov. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "I was delighted with what they did, how they did it, and how they delivered."

    Jan 30, 2025
    Global Conflict Solution Director, Crowe Global
    Joe Santucci
    Verified
    • Other industries
    • New York, United States
    • 51-200 Employees
    • Phone Interview
    • Verified

    18 Coffees Developed a change management strategy for a global accounting company. The team conducted an organizational assessment, including communication and training.

    Corporate Training & Coaching for IT Co

    • Corporate Training & Coaching
    • $10,000 to $49,999
    • Sep. - Oct. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were very organized and used our brand deck to create the training."

    Dec 16, 2024
    HR Generalist, Ocient
    Marisa Cothern
    Verified
    • Information technology
    • Chicago, Illinois
    • 51-200 Employees
    • Online Review
    • Verified

    18 Coffees provided training services for an IT company. The team facilitated training with the client's management team, set expectations, and created accountability and support.

    Business Consulting & Training for Property Assessment Co

    • Business Consulting Corporate Training & Coaching
    • Confidential
    • Nov. 2023 - Oct. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were very responsive and easy to work with." 

    May 1, 2024
    Executive, Cook County Assessor's Office
    Anonymous
    Verified
    • Government
    • Chicago, Illinois
    • 201-500 Employees
    • Online Review
    • Verified

    18 Coffees has collaborated with a property assessment company, assisting them in finalizing and implementing a three-year strategic plan, developing an adaptability assessment, and providing training.

    Branding & Digital Marketing for Nonprofit Organization

    • Advertising Branding Business Consulting Content Marketing Content Writing Services Digital Strategy Email Marketing Graphic Design Market Research Marketing Strategy Public Relations Social Media Marketing
    • Confidential
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We've felt they've delivered above and beyond their scope and are happy with them as a partner."

    Apr 19, 2023
    Associate Director, Secure Illinois Retirements
    Bella Crum
    Verified
    • Other industries
    • Chicago, Illinois
    • 1-10 Employees
    • Online Review
    • Verified

    18 Coffees provides branding and digital marketing services to a nonprofit organization. The vendor has refined the client's messaging and branding, run email marketing campaigns, and conducted media training.

    HR for Nonprofit Organization

    • Business Consulting HR Consulting
    • Confidential
    • Sep. 2022 - Mar. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were flexible to our needs when delays were necessary."

    Apr 10, 2023
    Senior Director, Nonprofit Organization
    Anonymous
    Verified
    • Other industries
    • Princeton, New Jersey
    • 201-500 Employees
    • Online Review
    • Verified

    18 Coffees designed and implemented a new HR structure and service delivery system for a nonprofit organization. They expanded the structure of the HR operations team.

    Digital Strategy for Building Products Provider

    • Digital Strategy
    • $200,000 to $999,999
    • June - Dec. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was impressed with the level of mature talent working on our account."

    Jan 4, 2022
    Director of Digital Marketing, HNI Corporation
    Stephanie Polinski
    Verified
    • Manufacturing
    • Muscatine, Iowa
    • 5,001-10,000 Employees
    • Online Review
    • Verified

    A building products provider hired 18 Coffees to develop a brand and marketing activation strategy. They developed a customer acquisition journey, managed campaigns, created graphics and copy, and more.

    Market Research & Scenario Planning for Environmental Justice Org

    • Market Research
    • Confidential
    • Apr. - Sep. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The 18 Coffees team showed that they genuinely cared about what we were doing and wanted us to succeed."

    Sep 16, 2021
    Executive Director, Faith in Place
    Brian Sauder
    Verified
    • Other industries
    • Chicago, Illinois
    • 51-200 Employees
    • Phone Interview
    • Verified

    An environmental justice group hired 18 Coffees to do market research and scenario planning. The team interviewed the stakeholders then formulated and tested hypotheses to find the client's best way forward.

    Social Media Marketing & Web Dev for Natural Food Supplier

    • Advertising Social Media Marketing Web Development
    • $50,000 to $199,999
    • Jan. - Dec. 2015
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were extremely smart and were experts in their field — they really cared about helping their clients grow."

    Feb 3, 2021
    Marketing Manager, Simple Mills
    Eleanor Blackmer
    Verified
    • Other industries
    • Chicago, Illinois
    • 11-50 Employees
    • Phone Interview
    • Verified

    18 Coffees provided digital marketing and web development services for a food retailer. They developed a website, handled UX work, and put together monthly campaigns and strategies. 

    Change Management for Internet Radio Company

    • Business Consulting HR Consulting
    • $10,000 to $49,999
    • Sep. - Jan. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “I felt like we were in very capable hands throughout the engagement.”

    Jan 5, 2021
    Director of Training & Enablement, Pandora
    Charissa Stowers
    Verified
    • Other industries
    • Austin, Texas
    • 1,001-5,000 Employees
    • Phone Interview
    • Verified

    18 Coffees led a series of virtual change management and communication workshops that specifically addressed the challenges their clients were facing while working remotely.

    Digital Campaigns & Testing for Immigration Nonprofit

    • Other Digital Marketing
    • $200,000 to $999,999
    • Feb. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "It’s a treat to work with Caleb—he’s a thought partner who has infused 18 Coffees with a collaborative spirit."

    Sep 25, 2019
    Director of Programs, Immigrant Legal Resource Center
    Melissa Rodgers
    Verified
    • Other industries
    • San Francisco, California
    • 11-50 Employees
    • Online Review
    • Verified

    18 Coffees has developed and tested an overarching digital strategy for a civic nonprofit in the immigration field. The campaign targets lawful permanent residents (LPR) to convert them into US citizens.

    Showing 1-10 of 11 Reviews

    Locations (1)

    1807 West Sunnyside Avenue ChicagoIL, United States 60640

    2 - 5

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