11 Agency is the leading full-service email & SMS marketing agency for ambitions 7-figure brands to 9-figure Y Combinator-backed companies. Armed with extensive experience and a passion for innovation, our team crafts strategies that drive unparalleled results for our clients.
At 11 Agency, we understand that every brand has its unique story and specific needs. Moving away from a one-size-fits-all approach, we meticulously craft strategies that align with the individual characteristics and aspirations of each client.
Our focus goes beyond conventional metrics. We aim to transform your email marketing into a significant revenue stream, thereby enhancing customer relationships and loyalty. To date, we have served over 50 clients and generated more than $20 million in revenue.
Our bespoke services include:
Free Email & SMS Audit
Full-Service Email & SMS Management
One Time Flow Build Out
With our full-service management, each account is supported by a minimum of 7 experts, ensuring thorough and attentive service. You'll benefit from:
ESP setup and management
Expert copywriting and on-brand, beautifully designed email visuals
Creation of sign-up forms
Continuous A/B testing and optimization
Advanced segmentation techniques
Regular list pruning for account health
Development and executions monthly campaign calendars
Access to dedicated Slack and Figma boards
Regular communication with bi-weekly or monthly calls
Weekly and monthly review documents
Comprehensive KPI and deliverable trackers
Interested in generating more revenue from email marketing?
Contact us at partner@11.agencyor book a discovery call to explore how we can best serve your needs.
Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Irvine, CA
Year founded
Founded 2020
1 Locations
Irvine , CA
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.7
/5
What Clients Have Said
11 Agency offers competitively priced services with good value, catering to small to medium-sized businesses. Clients appreciate their responsiveness and project management, although experiences vary, with some negative feedback on specific campaigns. Overall, they are recognized for effective email marketing strategies.
The agency's entrepreneurial spirit and genuine care for client success are frequently mentioned as impressive attributes. Clients feel confident in 11 Agency's ability to deliver on promises and exceed expectations.
Exceptional Email Marketing Expertise
11 Agency excels in creating and optimizing email marketing strategies, with clients reporting significant improvements in open rates, click-through rates, and conversion rates. Their customized solutions have driven revenue growth and enhanced customer engagement across diverse industries.
Strong Project Management and Responsiveness
Clients consistently praise 11 Agency for their seamless project management, timely deliveries, and proactive communication. They effectively manage client expectations and adapt quickly to feedback, ensuring a smooth and efficient collaboration.
Efficient Communication and Personalization
11 Agency is commended for its streamlined communication processes and personalized client interactions. This efficient approach contributes to their outstanding project outcomes and client satisfaction.
Proactive and Flexible Approach
11 Agency is noted for its flexibility and willingness to adapt strategies based on client feedback and evolving needs. Their open-mindedness and iterative approach to improving performance are well-received by clients.
Challenges with Campaign Execution
One client reported a negative experience with campaign execution, citing issues with spam-triggering content and poor project outcomes. This incident highlights a need for improved quality control in campaign setup and content creation.
11 Agency optimizes the emails and SMS systems of a dog ID and accessories company. The team also develops and manages outbound marketing campaigns, creates written and graphical assets, and provides reports.
Thanks to 11 Agency, the client has seen increased revenue and list growth. Their open rates, CTRs, and conversion rates have also improved. The team’s project management has been great. They deliver tasks on time and are responsive. Their entrepreneurial mindset has also been truly impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of dogIDs
Describe what your company does in a single sentence.
dogIDs makes personalized collars, ID tags and accessories for dogs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 11 Agency to accomplish?
Optimize outbound messaging
Increase revenue
Improve brand projection
SOLUTION
How did you find 11 Agency?
upwork
Why did you select 11 Agency over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from 11 Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Optimize all email and SMS foundational systems including drip/flow campaigns, segmentation, list growth,
Develop and manage outbound marketing schedule
Create written and graphic digital assets required
Execute all outbound campaigns and regularly report analytics analysis.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased revenue directly related to outbound messaging traffic
Increase list growth
Improve open, click-through and conversion rates.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
11 Agency has always been incredibly timely with deliverables and always quickly responds to any needs I may have.
What was your primary form of communication with 11 Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The owner has an entrepreneurial mindset which cascades down to the rest of his team. The interactions I have had with the team at 11 Agency have always felt friendly, professional and genuine. I trust them to get done what they say they will by when they say they will.
Are there any areas for improvement or something 11 Agency could have done differently?
Nothing I can think of. They’ve exceeded my expectations.
RATINGS
5.0
"I have nothing to complain about."
Quality
5.0
Service & Deliverables
"Deliverables have exceeded my expecations."
Schedule
5.0
On time / deadlines
"They are usually waiting for me to meet deadlines."
Cost
5.0
Value / within estimates
"They are outperforming more expensive agencies we've worked with in the past."
Willing to Refer
5.0
NPS
"It's hard to find contractors who are willing to walk the talk and prove their value.
Email Marketing for Lifestyle Brand
Email Marketing
$10,000 to $49,999
Nov. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were extremely responsive at all times."
Apr 9, 2024
Founder, Buy Fire & Fire Nicotine
David Jiang
Other industries
Miami, Florida
1-10 Employees
Online Review
11 Agency provides email marketing for a lifestyle brand. Their goal is to increase engagement and conversions by creating 16 email campaigns per month, including segmentation, email design, and copywriting.
Thanks to 11 Agency, the client has achieved high open and click-through rates, preventing the client's emails from ending up in the spam folder. The team is extremely responsive, accommodating, and available, especially around tight deadlines. Moreover, they work quickly and deliver quality assets.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Buy Fire/Fire Nicotine
Describe what your company does in a single sentence.
Our company is a lifestyle brand with products like delta and nicotine disposables.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 11 Agency to accomplish?
Increase engagement and conversions with email marketing
SOLUTION
How did you find 11 Agency?
Online Search
Why did you select 11 Agency over others?
Good value for cost
How many teammates from 11 Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
16 emails/ month with segmentation and email design/copy
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
High open and CTR after working with us. Got out of gmail spam.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were extremely responsive at all times of the day/ night even late hours and was extremely accommodating with our rushed timelines when needed
What was your primary form of communication with 11 Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
The 11 Agency team was able to turn over extremely quick yet still high quality email copy and designs in lighting speed with excellent communication and prompt responses.
Are there any areas for improvement or something 11 Agency could have done differently?
n/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing & SMS Campaigns for Golf Simulator Company
Email MarketingSMS Marketing
Confidential
Jan. 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed with their streamlined communication and personalization."
Apr 3, 2024
CEO, Golf Simulator Company
Anonymous
Verified
Other industries
Los Angeles, California
11-50 Employees
Online Review
Verified
A golf simulator company hired 11 Agency to scale their email marketing efforts. The team’s deliverables included email designs, email campaigns, and SMS campaigns.
Thanks to 11 Agency, the client’s email marketing campaigns grew by 1,000%. The team managed the project well and communicated clearly with the client throughout the project. Their workflow was efficient, and they produced excellent results. Moreover, their personalized services were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a golf simulator company.
Describe what your company does in a single sentence.
Golf Simulators for the every day golfer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 11 Agency to accomplish?
Scale our email marketing
SOLUTION
How did you find 11 Agency?
Online Search
Why did you select 11 Agency over others?
Great culture fit
Good value for cost
How many teammates from 11 Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Email designs
Email campaigns
SMS campaigns
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Grown email marketing by 1000%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Super clear communication, streamlined efficiency, outstanding results
What was your primary form of communication with 11 Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
I was impressed with their streamlined communication and personalization.
Are there any areas for improvement or something 11 Agency could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-13 of
13 Reviews
Locations (1)
3301 Michelson DriveIrvine, CA,
United States92612
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