Android Development for Sports & Recreation Startup
- Custom Software Development
- $50,000 to $199,999
- Oct. 2015 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"10Clouds did a good job in defining both what the product should be and how it should be presented."
- Other industries
- Sweden
- 11-50 Employees
- Phone Interview
- Verified
10Clouds developed an iOS sports social media app. Key projects included Amazon Web integration, chat functions, and other third-party product integrations. They are also building an Android version.
The iOS app received positive feedback on iTunes and presented very few bugs. 10Clouds used JIRA and Slack to ensure flawless project management, and were always eager to offer their expertise in the latest technologies and methods.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
BACKGROUND
Introduce your business and what you do there.
iPlay is a social platform for sports, something like a combination of LinkedIn and Instagram. At this point, we’re only focusing on handball, but we will take in football at the end of 2016, as well as hockey at the beginning of 2017. I am a co-founder of the company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 10Clouds?
We had an idea of what we wanted to create, and we needed a developer who could do it. It didn't make sense to hire someone to do this because we needed more than just a coder, we needed a lot of different skill sets.
SOLUTION
What was the scope of their involvement?
10Clouds built our app originally for iOS only. They developed the back-end databases for Amazon Web Services. 10Clouds used some third-party products as well, for messaging and other functionalities. They helped us with everything from defining to coding.
When originally starting out, 10Clouds suggested that, before we move forward, we should change our logo type. I’d already paid someone to design it, but 10Clouds told me that they could do better, without additional cost. They presented their version after a few weeks, and we decided immediately that we would be changing our logo to the 10Clouds version.
I tend to write content and descriptions for the app. We’ve had to ask for a quick response in getting it released, due to an upcoming championship. 10Clouds took care of the quick review process for the iOS version.
They were always keen on listening to what we had to say and providing alternatives when necessary. 10Clouds has given us a good climate in which to work.
We’re still working on the product and plan to release the Android version of the app next week. At this point, around 12 members from 10Clouds are working for us, both backend developers, as well as UX/UI [user experience/user interface] designers. 10Clouds gave us the first setup, explaining why they picked those resources. We have meetings every 2 weeks, discussing how they performed and whether we should be assigned more senior or more junior resources, as necessary. Getting the best team possible has been an ongoing process. Resource changes have mainly been due to over qualification, which equated to us spending more money than necessary. There have been few occasions of this happening, but we do maintain communication to stay on top of it.
How did you come to work with 10Clouds?
We contacted our CTO [Chief Technology Officer] early on in order to translate our idea into something that could be understood by the developers. He has concentrated on outsourcing our IT development within the last year, and conducted a very thorough process, looking at firms in Ukraine, India, and Poland. His background research involved looking in on various forums for development companies. He often found 10Clouds being mentioned as one of the best firms in Poland.
We considered 5 companies in total. After making a few reference calls with previous customers, we determined that 10Clouds would be the best choice. They understood what we wanted to do and it seemed to us that they would likely do a great job. 10Clouds became part of our shortlist. The answers we got from them made us interested in a collaboration. We flew the 10Clouds team from Poland to Sweden and felt strongly from the start that they would be the ones with whom we’d be working. We haven’t regretted our decision. In fact, we didn’t bother meeting with any other company in person.
How much have you invested with 10Clouds?
So far, we’ve spent $150,000 on 10Clouds’ services. We work on a time-and-materials basis, discussing what needs to be developed for the upcoming period. The budget is not carved in stone. We make minor changes based on 10Clouds’ performance.
What is the status of this engagement?
We have been working with 10Clouds since October of 2015. The iOS app was released in January of 2016, while the Android version will be launched next week. We estimate that our work with 10Clouds will continue over the next few years.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I follow the iOS app’s usage in order to see how it is performing. I’ve received messages from many users, saying that it is a fantastic app. It’s very reliable and we’ve had very few bugs. We’ve made many improvements to the app since its initial release.
How did 10Clouds perform from a project management standpoint?
We have a good in-house project manager. He has daily talks with the 10Clouds team through Slack and Google Hangouts, and we also have weekly calls with their two founders. Beyond this, we’ve visited 10Clouds three times in Warsaw, just to be able to walk alongside the team, high-five, and have workshops. Their English isn’t perfect, but it’s better than I expected.
We use Jira for project tracking. Slack is used for communication, and we have video calls through Google Hangouts. We’ve also added Google Analytics for our app, which offers us some key performance indicators. 10Clouds is helping us to set up a special database through which we can use Mixpanel in order to get hands on and analyze the app. 10Clouds is keen on using those tools. They want to know that they’re doing a good job, and they’re anxious to hear what can be changed in terms of interface or functionality.
10Clouds uses the scrum methodology fully, which has worked great. They’re keen on keeping to the schedule and delivering on time. There haven’t been few situations in which 10Clouds overpromised or had any issues.
What did you find most impressive about 10Clouds?
Our CTO is very pleased with 10Clouds. If he is able to say that they’re really good, then I believe him; this project has been his full-time professional job for 4 years. I think that it’s important for a client to have a clear vision of what they want to build. This was true in our case, which made the startup process easy. 10Clouds interviewed us about some considerations for the product, how sophisticated it should be, and how it should look. 10Clouds did a good job in defining both what the product should be and how it should be presented.
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
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Cost
5.0Value / within estimates
"Having the development done in Sweden would have been much costlier."
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Willing to Refer
5.0NPS
"I have recommended 10Clouds several times and will continue to do so.