What evidence can you share that demonstrates the impact of the engagement?
They meet all our acceptance criteria, and we're getting into more finite release planning. Overall, they're very prompt with their delivery. I feel like I'm working with a team, and they are very forward thinking. They're interested in the business as a whole, and they make suggestions for marketing, security, and ways to stay on trend.
How did ZenBit perform from a project management standpoint?
They're good project managers. They are clear with staffing changes, and they work well with us. I've had nothing but good experiences with them.
What did you find most impressive about them?
Their team approach is a major strength. Their well-rounded thinking about the company and the product as a whole make them an exciting team to work with. They communicate well with our team, and they promote education within their team. If they're ever unfamiliar with a subject, they find courses to learn about it. I really appreciate the management of their teams and their customers.
Are there any areas they could improve?
No, I feel like I'm the one holding them back. They do a good job with code coverage, test cases, and infrastructure.
Do you have any advice for potential customers?
Document your solutions and give them visibility into the overall project. If they see the big picture, they'll work ahead and factor everything into their decisions.