Zelios Animation

Please describe your company and your position there.

I represent my own financial services company. The company is engaged in financing receivables.

For what projects/services did your company hire Zelios Agency, and what were your goals?

We contacted Zelios Agency for our receivables financing project. It was necessary to develop a showreel for the presentation of our project within our company among the company's partners. The showreel is not intended to be broadcasted, only within the company.

How did you select this vendor and what were the deciding factors?

We made a choice among 6 companies. All companies were given the same technical task. Zelios Agency won because it offered the fastest implementation period and relatively low cost.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The production was very fast. I drew up the terms of reference very quickly, provided it to the company and the company understood me from the very first message. The next stage was showing me an intermediate result, then there was a stage that was showing an already finished result.

Who did you work with and what was the feedback process like?

I worked with Wladislav, the head of the company.

Can you share any outcomes from the project that demonstrate progress or success?

All partners of our company at the private viewing of the showreel said WOW

Describe their project management style, including communication tools and timeliness.

The initial communication was through the company's work email, then switched to WhatsApp for communication. There were also video conferencing via zoom.

What did you find most impressive or unique about this company?

We love the speed and quality of their work.

Are there any areas for improvement or something they could have done differently?

No. I liked everything.

Please describe your company and your position there.

I am a marketing coordinator of a high tech startup

For what projects/services did your company hire Zelios Agency, and what were your goals?

Our product is a bit complicated to explain and we had the challenge to create a short video explaining it as simple as possible

How did you select this vendor and what were the deciding factors?

We found Zelios agency searching online, we decided to work with them for many reasons, first, we saw the clients they are already working with and that gave us security, and all the contact with them since the beginning was super dynamic, quick, and flexible.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a few meetings with the Account Manager to go through all the details and close it, then we worked with the creative director, went over the script, made corrections, then approved the illustrations, then the animations, and finally the voice-over.

Who did you work with and what was the feedback process like?

We work with Vlad, the creative director, he is the best, super professional, dedicated, patient, and extremely talented.

Can you share any outcomes from the project that demonstrate progress or success?

We don't have any yet since we finished the project recently.

Describe their project management style, including communication tools and timeliness.

The communication was very dynamic since day one, talking in different channels like email, video calls, and even WhatsApp.

What did you find most impressive or unique about this company?

They really commit to the project, even worked on weekends. They know what they are doing. They are experts and crazy talented.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

I am the founder of the startup qlapse.com We are working on a queue automation service for small business

For what projects/services did your company hire Zelios Agency, and what were your goals?

Also, the idea of our product is quite simple, we found out that our website does not explain it fully to potential customers. So we decided to add more interactions on the site and provide visitors with explainer.

How did you select this vendor and what were the deciding factors?

For us the main factor was pricing. But due to the fact that we do not have the right to mistake, we wanted to get the best for our budget. And working without advanced payment was crucial to us.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The whole process took about 5 weeks. I was on vacation during this period, so the guys were very patient waiting for my feedback where needed. We just provided the description of the product, and in a few days, the guys shared the script with me.

Stages:

- Draft storyboard

- Color storyboard

- Animation

- Sounds\Music.

The Guys understood my idea very well, so we didn't have lots of corrections during production. In the end, I have received my video, new logo!!! Which was out of the scope, the agency made it for me without extra costs.

Who did you work with and what was the feedback process like?

My manager was Vladislaw Igorevich. WE were in touch during the production, he constantly share the progress with me and requested feedback in a timely manner.

Can you share any outcomes from the project that demonstrate progress or success?

The video was mad and we are updating our website now. So I expect you will be able to check it in 2 weeks from today on our site

Describe their project management style, including communication tools and timeliness.

We used messengers to communicate: chat and calls. I received regular updates on the project's progress.

What did you find most impressive or unique about this company?

Zelios Agency’s customer approach was excellent. Guys implemented my ideas and showed great communication skills with the client.

Are there any areas for improvement or something they could have done differently?

I can't mention anything

Please describe your company and your position there.

I am the Co-Founder and Paid Social/Search Director at DESA NINJA. We are a real estate marketing agency based in Canada.

For what projects/services did your company hire Zelios Agency, and what were your goals?

We hired Zelios Agency to create a showreel video for our agency. The goal was to create a catchy 30-second video and raise awareness around our brand.

How did you select this vendor and what were the deciding factors?

We found this vendor on a freelance platform and visited their portfolio. They had a similar video which we needed we really liked.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery call. After that, we submitted a project brief along with available creatives, fonts, logos and phrases we wanted to use in our video. In addition, Zelios Agency sent us a list of preferred music to select from. The team sent us the first draft within 5 days that we approved. The final version was received in 4 days. We asked for 3 revisions and the turnaround was less than 24 hours each.

Who did you work with and what was the feedback process like?

We worked with the project manager who was super responsive even though we had a time difference. After each milestone, we were asked for feedback that was carefully taken into consideration

Can you share any outcomes from the project that demonstrate progress or success?

We did not have a chance to share it with anyone just yet. However, we've never seen anything similar done by other agencies within this niche.

Describe their project management style, including communication tools and timeliness.

The project manager was extremely responsive. We used Telegram as the main platform to communicate. Always delivered on time and always responded in a timely manner

What did you find most impressive or unique about this company?

The price-quality ratio is great! This team has amazing professionals in-house. The team was able to make edits as per our requests without any issues.

Are there any areas for improvement or something they could have done differently?

Cannot say anything bad about the company. The project was completed on time.

Please describe your company and your position there.

I've ordered Zelios Agency services as an individual.

For what projects/services did your company hire Zelios Agency, and what were your goals?

The project was a birthday present. We wanted to present a memorable animation with a friend as a main character. Story should briefly show his hobbies and current activities in 1-2 minutes.

How did you select Zeilos Agency and what were the deciding factors?

I posted a job and waited for responses. There were about 20 vendors. Due to the deadline and payment terms almost all vendors declined this job. The reasons were "not enough time", "work only with 100% advanced payment" etc. Zelios Agency was the only one who agreed on a short-term delivery and step-by-step payment during video production.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The whole process took about 3 weeks. The script was provided by me since it was a personal story. Stages: - Draft storyboard - Color storyboard - Animation - Sounds\Music Voice over was not intended by the script. There were a lot of edits during the production which was expected since we had to change some story line on the go.

In the end a video was received by the deadline and later on the raw files as well.

Who did you work with and what was the feedback process like?

I worked with Vladislaw - Project Manager. The feedback was on everyday basis due to the project deadline. Sometimes it was not during working hours. Responses by Vladislaw were prompt and he was always ready to give status update.

Can you share any outcomes from the project that demonstrate progress or success?

The video was presented during Zoom call. A birthday man had to watch it several times - it was good. As a result he posted it on instagram. I believe the goal was achieved.

Describe their project management style, including communication tools and timeliness.

We used messengers to communicate: chat and calls. As I have mentioned before - initial deadline was met. Any stage deadlines didn't matter, only final result in time mattered.

What did you find most impressive or unique about this company?

They were open to challenges this project may bring due to the complexity and our deadline. Considering terms of payment we all agreed on and that it was our first collaboration, we both took a leap of faith in each side and it resulted in benefit to both parties.

In order to save time a lot of action in the video had to be re-thinked by them and it was as good as initially intended by the script.

Are there any areas for improvement or something they could have done differently?

I'm not sure there is something I can suggest for improvement at this point. The communication, end result etc was on a good level and should there be a need in one more video - I will consider them for a project.

Introduce your business and what you do there.

I’m a partner of Premium Sound UK, an online and physical retail store that specializes in high-end audio equipment. We sell speakers, turntables, projectors, home cinema setups, and more products like those.

What challenge were you trying to address with Zelios Agency?

We were looking for a partner that could help us manage our social media marketing to increase our client acquisition and brand awareness.

What was the scope of their involvement?

Zelios Agency has helped us come up with marketing strategies and theme designs for our social media profiles, including Instagram, Facebook, and LinkedIn. The main scope of their work with us is on our social media, but they help us with email marketing as well.

Zelios Agency did a lot of market research and trial marketing to help us figure out our target audience, as well as the best response for our products and selling price points. They started with five proposed campaigns targeting different demographics, price ranges, and products, and the marketing strategy was tweaked based on those results.

Zelios Agency also ran analytics on past and current sales statistics, and they created a content plan for Facebook and Instagram, including how to manage our communication with the customers. They've been handling all the creative parts of marketing, such as image and copy creation, and they've also been doing some PPC on Facebook.

What is the team composition?

We work with four people from Zelios Agency on a regular basis: a project manager, a technical person, a creative person, and the general manager, who deals with the general direction of the project. We’ve also had some interaction with the owner.

How did you come to work with Zelios Agency?

I found Zelios Agency on Fiverr, along with a couple of other agencies and freelancers. We omit the freelancers because we felt they couldn’t handle the scale of the project. Out of the agencies, Zelios Agency stood out because of their portfolio; they had experience with big brands and they were flexible, particularly around the price, as we got the project started.

How much have you invested with them?

We’ve spent around £10,000–£15,000 (approximately $15,000–$22,000 USD).

What is the status of this engagement?

We began working together around January 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Prior to this investment, our social media profiles were stagnant. We’ve seen approximately a 10%–20% increase in sales month after month. There was also a dramatic increase in our overall Facebook and Instagram followers and engagement. 

How did Zelios Agency perform from a project management standpoint?

Zelios Agency works quite well in the project management area. They meet deadlines and are quick to do what they say they’ll do. The delays on the project have been on our side. We communicate through Telegram, WhatsApp, and phone calls. They’re always available and extremely responsive.

What did you find most impressive about them?

Zelios Agency’s customer approach is excellent. I can message them at any time with creative ideas, and a conversation begins. They always have time to listen to us and help us figure things out.

Are there any areas they could improve?

It would be nice if Zelios Agency had some team members that spoke English as their native language. It would be helpful to have some British feedback about our products.

Do you have any advice for potential customers?

Have a flexible and open mindset. They're professionals, so listen to their advice. It can take some time to get used to the straightforward manner of their upper management. However, once you do, it’s a positive thing because you can take what they say at face value.