What was the scope of their involvement?
They built us an iOS app and mobile website. An Android app will probably be on the way at some point.
I initially created a design. I sketched out a design, and they gave me very specific specifications in terms of what the work would entail. It was a very specific blueprint on cost, the scope of project, hours, and they presented all of that from the get-go so there weren’t any surprises.
They were iOS and web products, and they were fairly basic. However, the work helped me realize that I wasn’t ready to introduce it to the marketplace, but I definitely knew I wanted to pursue it in a much more expansive manner. At that point, I reached out to a different designer.
Once I had new design specs, I presented them to Zco and they implemented it. It was much more robust and expanded the scope of the platform. It made it look a lot nicer. With the new design specs, they built the project and gave me milestones along the way.
It was an agile development process and along the way, they would go through their own quality control. I would get the product in whatever its current form was, beat it up a little bit, come back to them with any changes or alterations that needed to be made and they would deliver.
Like any major project, there were going to be hiccups along the way. They were able to adjust. We had some issues with Apple and some other requirements to being in the App Store which was unanticipated, but Zco was able to adapt and implement, and ultimately deliver a product that works well.
What is the team composition?
Including the product manager, there were two to three working on it in India. My product manager is the vice president of Zco. I don’t think it is a massive organization, but I think he is fairly senior. In the development team, we had an iOS engineer, a website and backend engineer and those were the primary engineers who have been working on this project.
How did you come to work with Zco?
I was looking for a design and development firm within 50 miles from me. They were well regarded. Before I signed a cheque, I did a bit more digging into the quality of their products and I was impressed. I liked my primary contact there, and I thought they were honest and that they presented themselves well.
What is the status of this engagement?
I began working with them in April 2016, and the work is still ongoing.