What evidence can you share that demonstrates the impact of the engagement?
We measure their performance based on the number of issues that are returned from QA and need to be reiterated. We also look at metrics related to how the application operates once it's released. With their help, we reduced the number of crashes on the applications. From that aspect, we were able to significantly improve both the performance of the app and its durability in terms of the crashes.
How did Workin Geeks perform from a project management standpoint?
The head of their team approached us with suggestions for handling communications better. It was nice that they were proactive in suggesting ways that we could do better between the teams. Their team also welcomed and accepted our suggestions. We have a mutually respectful, professional relationship. They listen to constructive feedback and respond to it positively.
What did you find most impressive about them?
They’re interested in the nature of the product and contributing to it as much as they can. They don’t just take work and write code. They ask about specific functionalities that we’re developing and make suggestions. Their team’s interested in learning about our product and understanding the end user.
Are there any areas they could improve?
We haven’t implemented a thorough UIkit, which would’ve helped them to do their work easier, faster, and with fewer issues. We’ve had instances when we’ve done a couple more iterations on designs and developments than we would’ve liked. That’s partly on us because we weren’t able to supply them with specific design instructions. Their team could ask more questions about what we meant rather than take a guess. We’ve spoken with them about this and I’ve seen them make progress.
Do you have any advice for potential customers?
No, they’re a group of dedicated people who like to work on interesting products.