The leading data design firm for social impact.

We're a branding and design firm that specializes in visual storytelling and data design for social impact. Our services offer four key values to our clients.

Prove your impact, with data-driven visual storytelling.

Our Digital Annual Reports and custom Impact Reports both use storytelling and data to prove the real impact of your organization. This critical information for donors, grantors, and other supporters is designed to be engaging, persuasive, and effective at building support.

Offer more value, with data visualization and mapping.

We distill your complex data into useful, high value, user-friendly digital experiences. This is useful when you want (for example) to enable a group of people to easily make a decision on a complex data set, when you offer a large amount of resources and information and want people to easily find something useful, or when you need to instruct a group how to do a complex series of tasks or activities.

Increase your capacity, with a strategic website redesign.

We ensure your website is useful, interesting, and valuable to its visitors — so they keep coming back. This gives both communications and development teams a strong, ready-to-go platform to use in their marketing efforts. And a well-planned CMS means it's easy for non-technical users to maintain site content. 

Communicate more effectively, with a strong branding platform.

Alignment within your team on how to talk about, visualize, and express your work is critical. Alignment frees up your team to act, without compromising how your audience perceives you. This takes a lot of the work out of planning any communications campaign, and helps guarantee you stay on message. 

 
$25,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2012
Show all +
Marina del Rey, CA
headquarters
  • 578 Washington Blvd Suite 419
    Marina del Rey, CA 90292
    United States

Portfolio

Key clients: 

Stanford University City University of New York Box Inc Women's World Banking CREDO The Solutions Project The Dream Corps (Van Jones) Environmental Defense Fund Heartland Alliance Leaders Up Tides River LA Consumers Union Charles and Lynn Schusterman Foundation SH Cowell Foundation

Branding and Data Design

Branding, Data Design, Print Design, Resource Library, Website

Impact Report

Branding, Impact Report, Logo Design, Website

Website

Branding, Website

Reviews

Sort by

Digital Marketing & Marketing Materials for Global NonProfit

“I appreciated how they provided constructive criticism rather than just enabling us.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - Nov. 2017
Project summary: 

Wire Media worked in close tandem to conceptualize and develop a range of digital marketing assets. This involved a digital impact report, brochures, an animated video, and an interactive booth for a summit.

The Reviewer
 
51-200 Employees
 
New York, New York
Specialist, Global NonProfit
 
Verified
The Review
Feedback summary: 

Wire Media’s marketing collaterals garnered enthusiastic praise externally for their design, professionalism, and longevity. The team was forthcoming throughout the process and provided constructive creative suggestions. In the end, their remarkable project management ensured project success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a global nonprofit that works with financial service providers in emerging markets, developing market-driven solutions for low-income women. We also promote inclusivity in financial institutions by piloting programs that strengthen gender diversity and leadership skills.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wire Media?

We initially approached them to develop our digital annual report. Our previous reports were too long and text-heavy, and the content wasn’t optimized for the web. As a result, we needed a thought partner who could make our content more digital-friendly while keeping within our budget. We would later engage them again to develop marketing materials for a global summit.

SOLUTION

What was the scope of their involvement?

For the annual report, they worked closely with us to come up with story concepts and different ways to present the information. They also led the content strategy and established a creative direction. Once we approved their ideas, they developed the report.

Based on the success of that engagement, we contacted them again to create a full suite of digital content collaterals for our booth at a global summit. Their team developed multiple assets, including four brochures, an animated video, and an interactive booth, which was the highlight of our station. During the process, they led the brainstorming and development in addition to securing the logistics for the project delivery and set up.

What is the team composition?

We primarily interfaced with Elektra (Account Director, Wire Media), though we also worked with Marcy (Owner, Wire Media) and another designer. Marcy was instrumental in driving the content strategy and creative direction for both projects. I believe they also had a developer on their team, but we didn’t interact with him directly.

How did you come to work with Wire Media?

We put out a public RFP, and they responded to it. At the time, we were looking for a firm that could provide a unique, custom look and feel. Some of the agencies that approached us could only produce a pre-established look, and others were far too expensive. In contrast, Wire Media had strong examples, a nimble team, and an affordable operating model. We called them to see if they would be a good fit, and they interviewed well.

How much have you invested with them?

We spent about $150,000.

What is the status of this engagement?

Their work lasted from March–November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their digital impact report received overwhelmingly positive feedback from donors, potential partners, and incoming staff members. Engaging and well-designed, it was a concise way of presenting our otherwise complex business.

To this day, our donors continue to reference the report as a dynamic way of learning about our institution, which also helps attract new members. We’re currently working with a branding agency that has also commended the report as an example of a strong creative asset. They’re actually using it to update our brand identity.

As for the summit materials, it was the first time that we’d done any kind of interactive base. Wire Media’s work added a sense of professionalism and gloss to our presentation. Moreover, their work had a staying power beyond the original intent, and we’ve continued to use their marketing collateral to promote the organization. People can download the brochures from our website, and we use the animation in pitch meetings with potential businesses as well as workshops and seminars.

How did Wire Media perform from a project management standpoint?

Elektra was an exceptional project manager and ensured that everything went smoothly. They actually delivered the project under budget. The team consistently kept us apprised, informing us of any potential delays. They used Teamwork, which allowed us to easily track task progress and transfer files. If we encountered any issues, they responded promptly and were available for calls.

What did you find most impressive about them?

I appreciated how they provided constructive criticism rather than just enabling us. Of course, they accommodated our specific needs, but they weren’t yes-men. Marcy would ask us questions and challenge our notions. She pushed us in a direction that we might not have considered, which ultimately produced a better outcome.

Are there any areas they could improve?

While they produced quality deliverables that fulfilled our needs, there were aspects of the creative side that could have been stronger. Perhaps we didn’t give a clear enough brief or explicitly define our expectations, but, as a result, we weren’t particularly wowed by anything. In the end, their final product looked good, and we had no regrets.

Do you have any advice for potential customers?

Wire Media has a set process to understand the client’s needs, and they know how to drive a project. Therefore, the client should prepare for the project beforehand and be explicit about expectations. We faced some challenges with aligning ourselves internally, so I think we could have done that better.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Clean Energy Organization

“Wire Media delivers high-quality products consistently and repeatedly, which is just part of why I keep hiring them.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Wire Media redesigned the backend and frontend of two WordPress redesigns. They future-proofed interactive climate maps with live digital and PDF updates. The team supported two annual impact reports.

The Reviewer
 
11-50 Employees
 
Oakland, California
Allison Cook
Comms Director, The Solutions Project
 
Verified
The Review
Feedback summary: 

Wire Media created a host of flawless interactive technology solutions that empower partner organizations in lobbying efforts and showcase corporate identity and mission. Open communication and clear explanations when in problem-solving scenarios fostered a robust, reliable ongoing partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of communications for The Solutions Project, which focuses on many tactics to transition to 100% clean energy. The majority of our work provides financial and immediate support to organizations across the country who are changing the face of clean energy work. We're primarily focused on diversity, equity, and inclusion as we transition to a world powered by the wind, water, and sun. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wire Media?

The Solutions Project has gone through several iterations in its short life. It was founded by actor Mark Ruffalo, Stanford scientist Mark Jacobson, and Marco Krapels, who has a background in energy finance. As the organization evolved, they hired an executive director, started developing programs. We needed to better align our web presence with the work we’re actually doing. 

SOLUTION

What was the scope of their involvement?

Wire Media came onboard to overhaul and update both our websites to better represent our mission and clarify the connection between the two. They created a more integrated and mobile-friendly interface. Both sites still run on the original WordPress UI with another effective code base. Assessing our product from a design perspective improved its utility. Engagement tasks like kickoff meetings and interviews cultivated a deep understanding of our brand. They carried these concepts through the design and execution phases to pinpoint the best forward-facing output to produce.

Wire Media reworked the frontend and backend of all our interactive maps. These tools showcase our vision for what 100% clean energy would look like across the globe. Since most users access our site through their phones, adding mobile responsivity was key for a core component of our online content. 

Many of our partner organizations lobby local city councilmembers and senators. Wire Media made printouts relevant and easy to access for use in those meetings. PDFs update automatically as we add new data around the wind, water, and solar profiles worldwide. They also supported our two annual impact reports that highlight our strengths and chronicle the past year’s achievements. 

What is the team composition? 

I worked with a cross-section of Wire Media's team including their founder and director, a product manager, and a graphic designer. I even interfaced briefly with their engineer and backend coder. 

How did you come to work with Wire Media?

They were referred to us by a friend and colleague.

How much have you invested with them?

We spent between $100,000 –$250,000 for the total cost of their services.

What is the status of this engagement?

We’ve been working together since January 2017. I enjoyed the UX/UI design process so much that we extended our engagement.  I've worked with Wire Media on a whole host of projects and I adore them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wire Media made a useful site and helps us keep the content fresh and relevant. Our new platform accurately and responsively reflects how our organization evolves over time. The improved staff interface is easy for our less experienced teammates to maintain. We didn't need to extensively revise it since they understood our concept from the start. When we mutually decide to adjust things, they incorporate changes seamlessly.

Our users and donors have given overwhelmingly positive feedback from both a design and usefulness perspective. Our site traffic is remaining consistent. In a recent meeting, a major museum with a climate engagement program used one of our sites as an example of how they wanted theirs to look. In that regard, we're hitting our targets.

Overall, our partnership has been a strongly positive experience. Wire Media figures out tech solutions to reach our goals within budget. Our new interactive maps they programmed are more usable for partners nationwide. They consistently provide both reality checks and helpful responses More than anything, they keep the digital content we release fresh and relevant. Cohesively reflecting our organization and accomplishments is no small feat. 

How did Wire Media perform from a project management standpoint?

The majority of my day-to-day interactions were with the project coordinator, who I now call a friend. Like several of their staff, I’m based in the Bay Area so we could meet in person. The team is incredibly responsive. They had clear, transparent conversations to ensure we always knew what was going on. 

Wire Media set realistic expectations about what we could accomplish within our timeline and budget, so they get high marks there. It’s especially challenging to keep tabs on complications for any project with tech components. If anything was going to be delayed or wasn't working as planned, they immediately flagged it. 

What did you find most impressive about them?

Wire Media delivered a high-quality product consistently and repeatedly, which is just one reason I keep using them. Their team is delightful to work with. I've gone through several website overhauls in my career, so I know how hard this work is. It's a testament to Wire Media that I actually enjoyed this process. I hope to keep working with them in the future.

Are there any areas they could improve?

In some ways, they're still trying to adapt to my needs as a client. Having a slightly more streamlined project set of tracking tools would be helpful. They use many different platforms to communicate both regarding internal project management and client facing like email. This is a function of working in a 21st-century environment, though, and I’m certainly guilty of it as well

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Mobile Phone Company

"I’m eager, when the time comes, to hire them for another project."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Jan. 2017
Project summary: 

Wire Media developed a website to host a year-end annual report for staff and donors. The site includes videos developed by a third-party vendor and quantitative recaps of donations and activism campaigns.

The Reviewer
 
11-50 Employees
 
Washington, D.C.
Josh Nelson
Co-Director, CREDO Action
 
Verified
The Review
Feedback summary: 

The website received praise for its design and functionality. Wire Media found a creative balance to present all vital information in a user-friendly format. They were organized and patient during the design processes, and they provided maintenance outside the original terms of the contract.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

CREDO Mobile is America's progressive phone company. Within that, CREDO Action is the advocacy and activism arm of the company. I am the co-director at CREDO Action, where I oversee our communications, social media, and analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wire Media?

Every year, we distribute an annual report summarizing our work for the year for our members, our customers, and, to a lesser extent, our organization allies and the media. In the past, we’ve done large PDFs or short videos. In 2016, we wanted a creative format that went beyond what we’ve done in the past. We wanted videos again, but we didn’t want only videos. And we wanted something that lived online but went beyond the in-house web design and development capabilities that we had. That’s where Wire Media came in, helping us build our 2016 annual report.

SOLUTION

What was the scope of their involvement?

We conduct advocacy campaigns and donate millions of dollars to progressive nonprofits, so we wanted to have one page on the website that captured and adequately covered those. Wire Media found a balance of qualitative and quantitative sections. The videos were developed by a different vendor, and they captured the images and intensity of grassroots activism in an election year. Quantitatively, we wanted to have the numbers of phone calls made to elected officials, petition signatures, and dollars donated to all be reflected in the review. Wire Media made the website easy to navigate in a quick visit, but it also allowed deeper dives into certain issues.

What is the team composition?

I worked with the president, a lead developer, and a designer from Wire Media.

How did you come to work with Wire Media?

Some of our partner organizations worked with them, so we interviewed them along with two other firms, and we decided Wire Media was best suited to our needs.

How much have you invested with them?

We’ve spent $15,000.

What is the status of this engagement?

We worked together from November 2016 through January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with the end product. Our senior management, our staff, and our members all provided positive feedback on the site. They were pleased with its design and functionality.

How did Wire Media perform from a project management standpoint?

They were very accessible. They used a project management software I had never used and had no interest in learning, so I emailed or called them to communicate, and that worked well for them. They made smart projections for specific milestones, and any delays in the process were caused by us, but they found a way to make up the lost time. There were disagreements on specific design elements, but they always made edits until we found something that we liked.

What did you find most impressive about them?

When the project had been completed for months, we had technical problems with the site, and even though we had no ongoing maintenance outlined in our agreement, they agreed to fix it. Most firms won’t do that—they’ll try to get a new contract or charge extra. Wire Media was fully accountable for their work. Further, they took the time to have a series of conversations with us to understand the totality of our work and our goals.

Are there any areas they could improve?

No, they were fantastic. We certainly recommend them. I’m eager, when the time comes, to hire them for another project.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer