What evidence can you share that demonstrates the impact of the engagement?
We’ve enjoyed thousands of digital downloads, and almost none of them have had difficulty viewing the videos. In the only instance that a client had any difficulty, Jason emailed them direct links to the videos.
Not only have they made the site functional, but they’ve also made it very easy to navigate. Since it’s mobile-friendly, users can now enjoy our resources on different devices. Jason also made the process of video acquisition very easy; users can now simply purchase ten hours of our digital classes through the site.
Jason was a pleasure to work with because he was able to explain technical concepts in a way that I could understand.
How did Website Express perform from a project management standpoint?
They were phenomenal. Jason was always a phone call away whenever anything came up. They were super responsive—Jason would help me immediately. His customer service was outstanding.
What did you find most impressive about them?
I would emphasize Jason’s accessibility. He was always reachable, and I could always hear his smile loud and clear, over the phone. He was always cheerful and ready to help. We’ve had very few problems.
Are there any areas they could improve?
They’re so good at what they do, that I expect them to grow. I just hope they don’t lose their personal touch. Their personability is their biggest strength.