The Web Kitchen

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Wellington College

Describe what your company does in a single sentence.

Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Web Kitchen to accomplish?

• Create a new visual identify and website

SOLUTION

How did you find The Web Kitchen?

Referral

Why did you select The Web Kitchen over others?

Referred to me

How many teammates from The Web Kitchen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TWK was entrusted with the exciting opportunity to revamp our website, having previously developed our highly successful current website eight years ago. Our goal was to elevate our online presence to a similar level of excellence. 

Given the arrival of a new headmaster at Wellington, we also saw it as an ideal moment to explore branding and visual identity. This comprehensive project encompassed thorough stakeholder research and a visionary reimagination of our visual identity, laying the groundwork for the creation of an exceptional new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The stakeholder feedback regarding the website has been overwhelmingly positive, further affirming the resounding success of the project. Additionally, we are thrilled to announce that our project was the recipient of the highly esteemed Webby Award for the best website in the Education category. 

This remarkable achievement stands as a true testament to the exceptional quality of our website redesign, reflecting our commitment to providing an unparalleled online experience for our prospective parents and pupils.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TWK demonstrated excellent project management throughout the entire engagement. They consistently delivered items on time, ensuring that the project stayed on track and met established milestones.

What was your primary form of communication with The Web Kitchen?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive and unique qualities about TWK was their unparalleled creativity. Throughout our engagement, their ability to think outside the box and provide innovative solutions truly stood out. 

They consistently brought fresh and imaginative ideas to the table, pushing the boundaries of traditional approaches. Their creative thinking not only added value to the project but also sparked new perspectives and possibilities. It was their exceptional creativity that set them apart and made working with TWK a truly remarkable experience.

Are there any areas for improvement or something The Web Kitchen could have done differently?

We are delighted with the website delivered by TWK. The exceptional quality and impact of their work have far exceeded our expectations. However, our commitment to providing an exceptional user experience (UX) remains ongoing. As a result, we continue to collaborate closely with The Web Kitchen to further enhance the website's UX. 

This collaborative effort reflects our dedication to continuously refining and optimising the user journey, ensuring that our visitors have a seamless and engaging experience. By maintaining an active partnership with TWK, we strive to stay at the forefront of UX best practices and deliver a website that consistently exceeds user expectations.