Software Solutions for e-business and e-commerce

For over 20 years, Unity Group has been perfecting delivery of IT services and technology solutions to meet the changing needs of medium and large-sized companies in Poland and abroad. Make use of our expert consultation, or let us help you with implementation or systems development and maintenance. 

AREAS OF SPECIALIZATION:

Custom software development  

Portals (product/services catalogue, lead-gen, marketing automation, CMS) 

Kentico-based implementations 

IT systems integrations and process optimization 

Machine learning and business intelligence 

Master data management 

Omnichannel strategy and e-commerce solutions (B2B & B2C) 

Legacy systems transformation 

Digital transformation guidance 

Staff augmentation 

VAST EXPERIENCE OF IMPLEMENTING PROJECTS FOR INTERNATIONAL MARKET LEADERS IN: 

Automotive 

Real-estate  

Manufacturing 

Transport and railways 

Retail 

Services 

Public sector 

Banking 

SELECTED TECHNOLOGIES: 

Kentico, Magento, Pimcore, WSO2 ESB, Spryker, Ansible, Hybernate, DevOps, Docker, AWS, and more.

PARTNERSHIPS: 

We proudly hold the titles of: AWS Partner, WSO2 Community Partner, Kentico Silver Partner, Magento Business Partner, Google Premium Partner, Emarys Partner, Quarticon Partner 

In our work, we are guided by an in-depth analysis of business needs, which results in long-lasting relationships with clients. Tap to our vast experience and high work standards. Let us be part of your next project.  

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
1997
Show all +
Wroclaw, Poland
headquarters
other locations
  • Conrada 55B
    Krakow, ML 31-357
    Poland

Portfolio

Key clients: 

Leroy Merlin, PPG Industries, Baxter, Volkswagen, Tesco, Auchan, Carrefour, ING Securities, Deutsche Bank, Swiss Re, Credit Agricole, Peugeot, Merck, TUI,  Allianz, Santander, PPG Industries, Lesara, SiG.

Archicom is one of the largest real estate developers in Poland. For over 30 years, Archicom has already completed over 150 developments, including residential and office buildings as well as hotels. As for 2017, the developer had sold over 1.400 business premises and handled over 924 apartments to its clients.  

The challenge: &nbsp

;

Archicom sought the way to ease access to information for Archicom clients and automate their internal processes. An advanced solution was needed – hence the choice of Kentico EMS.   

Our solution:  

Unity Group recommended the creation of an eCare panel, called Client’s Panel. It improved after-sales service and delivered the highest possible standards of customer service assistance.  

The integration of Archicom’s systems allowed the integration of the company’s CRM and the rest of the infrastructure with the Client’s Panel. The implementation of a FAQ segment resulted in a significant reduction of the number of frequently asked questions and the need to contact clients directly by Archicom representatives.  

SIG

SIG is an international supplier of insulation, roofing and other construction products.

The Challenge:

SIG Poland sought ways to standardize and streamline its B2B customer service and contractor relations processes. The solution had to integrate with SIG’s existing architecture.

Our Solution:

Sig.pl is a custom B2B e-commerce platform built using PHP

and PosgreSQL database. Tailored to the construction industry needs, it allows 24/7 access to product information & support and facilitates operation of over 50 branches and a few hundred sales executives serving SIG clients in Poland.

The ERP integration was achieved with Mulesoft Anypoint Platform, enabling a data flow between a range of apps, incl. PIM, sales & discount contracts, custom price lists or a warehouse & in-store stock availability solution.

The platform lays the foundation for further development of sales processes.

Volkswagen Group Polska

VGP is one of automotive leaders in Poland. It imports, sells & distributes new cars, spare parts, and accessories for Volkswagen, Audi, ŠKODA, SEAT, and Porsche.

The Challenge:

VGP required a scalable and secure system to streamline its key business processes taking place at the intersection of producers, importers and dealers for all of its brands.

Our

solution:

Unity Group recommended swapping the existing P2P connections for Mulesoft Anypoint Platform.

Mule ESB Enterprise was implemented together with Management Console and DataWeave. All integrations from VGP’s IT architecture were migrated to the ESB, while all data got standardized.

ESB now streamlines communication between all its systems: internal repositories, SAP FI, AD and several external apps.

It helped to organize processes of adding new elements to the architecture, but also laid the ground for 3 new modules.

PPG Industries

PPG Industries is a Fortune 500 company and a global supplier of paints, coatings, and specialty materials.

The Challenge:

PPG Industries sought ways to improve its offer in digital channels across different European markets. The company also looked for custom tools for its support team to better respond to customer queries in real-time.

Our

solution:

Unity Group delivered a total of 11 projects:

8 websites for a range of PPG brands in Spain, Portugal, Denmark, and Sweden. All websites are based on Kentico CMS and placed on Azure for improved performance.

2 web apps – iPlaner for Gori.dk and Dekoral - allowing users to plan their house painting activities, create checklists, as well as order paints and necessary tools.

1 iOS app allowing PPG clients to make video calls requesting advice on their current renovation works, so company consultants can recommend the right methods or tools.

Lesara GmbH

 Lesara GmbH is an agile retail pioneer and a well-established online clothes store operating in 24 countries, with over 4 mln users shopping for almost 100,000 products every month.

The Challenge:

Lesara relies on big data to predict consumer needs, manage production cycles and deliver faster turnarounds on emerging styles. Without a full team of its own, the startup required a tech

partner to streamline their web apps development and organizational growth.

Our Solution:

Unity Group remote development team has accelerated delivery of Lesara’s multiple apps projects using some of the most recent versions of PHP, Symfony, NGINX, FPM, MySQL, Redis, and RabbitMQ.

The startup now maintains a total of approx. 30 different apps, with our engineers working on the solutions alongside the Berlin-based developers. Lesara continues experiencing exponential growth and expanded to 4 new markets in 2017.

Leroy Merlin

Leroy Merlin is one of the key home improvement & gardening retailers in Poland.

The Challenge:
Leroy Merlin sought ways to improve presentation of its product range in digital channels, but also incorporate strategies to increase sales and optimize its customer experience.

Our Solution:

A pair of corresponding custom e-commerce & m-commerce

platforms was designed adhering to the highest UX standards. Apart from the store, both versions come with a vast library of product advice and video tutorials on home repairs and gardening.

The website delivers optimized, seamless customer experience with cross-channel features, such as the in-store inventory checker or the Click & Collect option. The integrated recommendation engine enabled cross- and upselling, which in turn increased the overall store revenue and the average basket value.

RTV Euro AGD

RTV Euro AGD is one of the key consumer & household electronics retailers in Poland.  

The Challenge: 

RTV Euro AGD sought new channels of sales and customer support. It required a platform that would integrate with their existing systems and exchange order information with a chain of over 210 brick-and-mortar stores.  

Our Solution:&nbsp

;

Euro.com.pl is a custom e-commerce platform. Fully integrated with systems, such as ERP, CRM and contact center, it enables omnichannel sales & customer care.  

The website comes with a robust multi-level product catalog, an extensive library of consumer advice and cross-channel ordering features, such as home delivery, instant stock reservation and ‘collect in store’ option. It also gives RTV Euro AGD the opportunity to create dedicated sub-stores for selected brands and product lines.  

Reviews

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Web Development for Commercial Bank

“They stand out in terms of price, quality, and agile work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Ongoing
Project summary: 

UNITY Group provides web development services, working on a new website with a Kentico CMS. It is integrated with a CRM, an e-recruiter, and a workflow system, and is built in the .NET framework with an SQL Server.

The Reviewer
 
501-1000 Employees
 
Warsaw, Poland
Artur Kiełbowicz
Project Manager, Nest Bank
 
Verified
The Review
Feedback summary: 

The finished website recently launched and required only minor fixes or technical changes, which were completed promptly and professionally. The team has a smooth workflow, good communication, and high-quality developers and testers who ensure their end products are excellent quality.

BACKGROUND

Introduce your business and what you do there.

Nest Bank is headquartered in Warsaw, Poland, and we have locations in Gdansk. We provide quick loans to private customers and small entrepreneurs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

I hired them for a CMS implementation project, requiring work on a website.

SOLUTION

What was the scope of their involvement?

They created a new website for using the Kentico CMS. It has integrations with other systems, including a CRM, a workflow system, and an e-recruiter for HR. We had a different company create UX screens and designs for those screens, then they created the website from scratch.

The technologies used include the .NET framework, SQL Server 2016, and Kentico. Our site has more than 150 pages, more than 40 screen types overall, and 20 screen types for mobile. We also gave them our design guidebook, which listed the colors and fonts that are and aren’t okay to use. They acted as content manager, developer, tester, and integrator.

There’s a custom application for video verification. Users can set up new bank accounts via video verification and can connect with us through their laptop cameras, scan IDs, and anything that’s required.

What is the team composition?

I don’t know how many people were used exactly, but it was more than 10.

How did you come to work with UNITY Group?

I went to the Kentico website after deciding it was a good solution and found 11 partners in Poland. I chose the best two, created an RFP, and made a choice between them.

How much have you invested with them?

It was around €120,000 (approximately $134,050 USD).

What is the status of this engagement?

We started working with them in September 2018, and we’re still working with them. The website was launched in April 2019, and we’ll need some stabilization time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the website into production one month before the deadline, which isn’t typical for IT projects. The quality is very good, and the only issues we’ve encountered are typos, incorrect documents, and so on. Those are typical human errors, not technical ones. All the technical issues on the site were resolved during the first day after its launch. For me, it was a very good result and I’m very satisfied, as is our bank. We’ll recommend them as a solution partner. We like their flexibility and responsibility for the work.

How did UNITY Group perform from a project management standpoint?

The whole project was managed in the agile methodology. They have their own project manager, who was my partner there. Our product owner and I had daily standups with their team. We could discuss any issues on a daily basis.

What did you find most impressive about them?

They stand out in terms of price, quality, and agile work. Compared to our other partners, they were 20–30% cheaper. They also prefer the agile methodology, which is ideal for this type of project, and they provided multiple suggestions for improvements.

Every set of functionalities was tested by three testers, and the quality was very good. We worked in a single Jira instance, so we had access to those results. Everything was transparent, from the backlog to test issues and open tasks.

Are there any areas they could improve?

I don’t see any improvement points for them. If we have an issue, we can call them anytime and they have a resolution within hours.

Do you have any advice for future clients of theirs?

We had a fixed-price, agile arrangement. For our next engagement, I would go for time and materials. Now that I can see all their work in Jira, there’s no reason to work in a different way.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered one month early.
  • 4.5 Cost
    Value / within estimates
    The cost was on par with other vendors or higher, and they had good value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I highly recommend them.

CRM Customization for Real Estate Development Company

"UNITY Group is a partner that we can trust."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
July 2017 - Ongoing
Project summary: 

UNITY Group created a customer portal to be used as a sales tool, a helpdesk, and more. They also merged the portal with another CRM software, customized several features, and provide website support.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Director of Marketing, Real Estate Development Group
 
Verified
The Review
Feedback summary: 

While the platform hasn’t launched yet, UNITY Group’s work has greatly contributed to improving the company’s customer service. Their industry knowledge, problem-solving approach, and desire to provide the best solutions for complex situations makes them a valuable partner.

BACKGROUND

Introduce your business and what you do there.

We’re a real estate developer responsible for residential and commercial buildings. I’ve been the director of the company’s marketing department for five years. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

We wanted to provide our clients with a customer panel as a tool for creating a high-level service. It would be used for contacting us, ordering financial and other documents, and provide aftersales services. We also wanted to use it for recording changes in projects and to help clients solve problems with their homes or offices.

SOLUTION

What was the scope of their involvement?

UNITY Group developed a customer portal for us. We bought a Kentico license and customized it with multiple options specific to our niche. UNITY Group had to provide some solutions that weren’t available on the platform. 

It integrates with our Microsoft CRM and with a smaller tool. It’s a kind of customer portal which provides access to documents and project information, so it’s both a sales tool and a helpdesk. 

We collaborated with UNITY Group and another partner to design this tool. They’ve also worked on changes to our website. 

What is the team composition?

We mainly worked with three people from their team and expanded it when we needed additional services like copywriting. 

How did you come to work with UNITY Group?

We got a recommendation from another company in our market which had worked with them before. 

How much have you invested with them?

The project cost was above 500,000 Polish Zloty (approximately $131,410 USD).

What is the status of this engagement?

We started working with UNITY Group in July 2017, and the collaboration is ongoing. The project will be finished within a few months. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been a successful collaboration and many business goals were achieved. Our customer service is at a higher level now. 

How did UNITY Group perform from a project management standpoint?

We’ve had some challenges with the team, but we’re generally pleased with the collaboration. Their project manager was helpful and had extensive knowledge about our market and its challenges. He helped us solve multiple problems in our process. 

What did you find most impressive about them?

UNITY Group is a partner that we can trust. They try to learn as much as possible about the customer and provide the most stable solutions to the business. 

We weren’t the easiest customer for UNITY Group given that we were using an older CRM. The challenge was to find a solution for joining these two tools and come up with something that was useful and not too expensive. We didn’t have such high-level IT solutions in our company, which made things challenging. Their ability to deliver within these restrictions was the biggest advantage of working with UNITY Group. 

Are there any areas they could improve?

We had problems with calculations at times. We didn’t know why the price was so high and why some steps took so long, but we were able to clear things up after a discussion. In my opinion, it should’ve been clear from the very beginning. This is an area where UNITY Group can improve in the future, but the collaboration was generally okay.

Do you have any advice for future clients of theirs?

They have knowledge about different businesses and can give advice on different approaches.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time and delivered according to plan.
  • 4.0 Cost
    Value / within estimates
    We had problems understanding the cost calculations at times.
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Software Development for Consulting Company

“They were very eager to discuss the project with us, and wanted to create something great together.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
March 2018 - Dec. 2018
Project summary: 

UNITY Group helped develop a self-service SaaS platform using ASP.NET technology. They helped program the system’s user interface and database.

The Reviewer
 
1-10 Employees
 
Finland
Juha Möttönen
Product Owner, Mainio
 
Verified
The Review
Feedback summary: 

Working efficiently and professionally, UNITY Group completed their work before a tight deadline. The team was communicative and diligent, showing a strong commitment to the project.

BACKGROUND

Introduce your business and what you do there.

I’m the product owner of Mainio. We’re a consulting organization, and we’re creating a self-service SaaS platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

We needed to build an MVP version of the SaaS platform in a set timeframe. We didn’t have any in-house resources available to work on the project, so we needed to outsource the development.

SOLUTION

What was the scope of their involvement?

UNITY Group took care of multiple technical tasks. They worked with ASP.NET technology to build the framework, and they programmed parts of the solution’s user interface and the relational database.

What is the team composition?

We worked with about six people from UNITY Group.

How did you come to work with UNITY Group?

A mutual friend referred us to them. We considered a few other vendors, but UNITY Group was the only one to offer full-service development assistance.

How much have you invested with them?

We spent around €200,000 Euro (approximately $229,000 USD) on this project.

What is the status of this engagement?

We worked together from March–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This was a huge project for us, and we had a very tight deadline. UNITY Group welcomed the challenge and worked professionally from start to finish.

How did UNITY Group perform from a project management standpoint?

They managed the project well. We followed the scrum methodology and tracked any issues as we moved through each task. We used Skype for most of our communication.

What did you find most impressive about them?

I’m most impressed by their approach and work ethic. They were very eager to discuss the project with us and wanted to create something great together.

Are there any areas they could improve?

No, we succeeded in what we were trying to do.

Any advice for potential customers?

Clients should discuss skills and availability requirements with UNITY Group at the start of the project.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Systems Integration for Consumer Electronics Manufacturer

"They chose the best technology and strategies to meet our needs and get us closer to our business goals." ​​

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Ongoing
Project summary: 

UNITY Group provided integration services for an electronic distributor, efficiently connecting two isolated systems, two CRMs, and a product management system using ESB technology.

The Reviewer
 
51-200 Employees
 
Wrocław, Poland
Krzysztof Rogalny
Head of Development & Technology, TIM S.A.
 
Verified
The Review
Feedback summary: 

So far, UNITY Group's integration work has met all expectations. Their team is dedicated and knowledgeable, making sure they have a full understanding of the project's goals and requirements before starting any work. Their flexibility and drive were key to their success.

BACKGROUND

Introduce your business and what you do there.

I’m the head of development and technology at TIM S.A., a consumers’ electronic distributor in Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

We needed to efficiently integrate our IT systems and with our partners'.

SOLUTION

What was the scope of their involvement?

They helped us integrate our system with our partners’ system, designing the communication between the two. The team also connected both of our CRM solutions and linked them with a product information management system. They used Enterprise Service Bus (ESB) architecture in all of their integrations. At this point, they've completed most of the work.

What is the team composition?

There were 6–7 people involved, including business analysts, backend developers, QA engineers, and the project manager.

How did you come to work with UNITY Group?

We'd worked with them previously, so we were already familiar with their company. They're headquartered in our city, and they're experienced in working with big clients.

What is the status of this engagement?

We started working together in October 2017, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They finished the first integration initiative, but we don't have any measures of its success yet. The second project is scheduled to finish in December. 

Anecdotally, UNITY Group is an eager partner. They asked a lot of questions in initial phases to form a well-rounded view of our company. They chose the best technology and strategies to meet our needs and get us closer to our business goals. 

How did UNITY Group perform from a project management standpoint?

They're proactive, analyzing our business to better understand our goals, expectations, and requirements. The project manager was very helpful. We used Jira to track all of the tasks. UNITY Group like to communicate across a variety of channels, so we interact via Skype, phone calls, and in-person meetings.

What did you find most impressive about them?

Their team is experienced, professional, and eager to learn. They all have good communication skills, and the company's price model is pretty flexible.

Are there any areas they could improve?

They could improve their risk management, but generally, they do their job very well.

Do you have any advice for potential customers?

No.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for International Investment Fund

"They strived to understand our business and derived creative solutions to developing our new system."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2017 - Mar. 2018
Project summary: 

Unity Group created a custom central repository system to store customer information and are under contract to develop new features when needed and perform necessary maintence.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Bernard Golko
CIO & Digital Director, Souter Holdings
 
Verified
The Review
Feedback summary: 

Communication and flexibility are Unity's strengths. They are easy to work with and took the time out of their schedules to perfect the project.

BACKGROUND

Introduce your business and what you do there.  

I am the digital director and CIO of Souter Holdings, a multinational investment firm. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unity Group?  

We needed a new, stabilized core system for two companies under our umbrella.  

SOLUTION

What was the scope of their involvement?  

We asked Unity to prepare a new custom central repository system to hold our customer information. They stabilized our entire processing system as well. Unity also develops new features and completes maintenance projects for the system. 

What is the team composition?   

The number of people we worked with depends on the stage of the project. We worked with eight people in the beginning, and during critical stages of the project, we had a team of 15 people. 

How did you come to work with Unity Group?  

We used to work with their competition and I met them on a business trip. I also heard several good testimonials from their customers. We went through a vetting process of ten partners and Unity provided us with the best deal. 

How much have you invested with them?  

I cannot disclose how much my company spent, but it was a large project. 

What is the status of this engagement?   

We started the project in April 2017 and completed it in March of 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?  

Originally there were several tiny problems but Unity decreased the downtime of our services by 90%. I can't disclose how much better they were than our previous supplier.

How did Unity Group perform from a project management standpoint?  

Unity has a long history of completing projects. They managed the project using GitHub and were completely professional throughout the project. I was the head of the steering committee that directly led the project once a month. We also communicated weekly through calling or in-person. 

What did you find most impressive about them?   

They strived to understand our business and derived creative solutions to developing our new system. Their fair price was equally impressive. Unity properly assessed risks and took charge of the communication between our companies. 

Do you have any advice for future clients of theirs?  

Unity is a good fit for a company that needs an objective partner. They do more than just waterfall planning. Their team is flexible and have strong internal management. Their effective communication helps the customer overcome any technological challenges.  

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Telco Network Integration

“Despite the tight schedule, they managed to deliver everything on time without any hidden costs.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Jan. 2018
Project summary: 

UNITY has implemented an integration layer for IT systems in a telecommunications company.

The Reviewer
 
501-1,000 Employees
 
Warsaw, Poland
Jan Sadlak
IT Development Manager, NetWorkS!
 
Verified
The Review
Feedback summary: 

UNITY delivered top-notch results within a limited time frame, which set them apart from other vendors. They were communicative and collaborated well with an internal team.

BACKGROUND

Introduce your business and what you do there.

Our company builds and maintains a mobile telecommunication network for two major mobile network operators in Poland. As the IT development manager, I am responsible for software development and development integration layer between our IT systems and systems of our business clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

We needed to build an integration layer between our IT systems and the IT systems of our clients.

SOLUTION

What was the scope of their involvement?

UNITY helped us implement a system for building integrations between our IT systems and the IT systems of our clients. They implemented an integration layer using the Mule enterprise service bus technology. They migrated our old code to Mule.

How did you come to work with UNITY Group?

We found their team online. We sent UNITY our requirements and entered them into our bidding. Eventually, we chose them because they had competitive pricing and good specialists.

How much have you invested with them?

The cost of their work was around 200,000 Polish zloty ($55,000 USD).

What is the status of this engagement?

We started working with UNITY in October 2017. They delivered the work in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was a good collaboration. I don’t have any metrics, but I’m generally happy with UNITY’s performance. The work was smooth and satisfying. My team was also impressed and satisfied with their work.

How did UNITY Group perform from a project management standpoint?

We typically communicated and reviewed their progress through email. We didn’t experience any problems.

What did you find most impressive about them?

UNITY did not have a lot of time to do their job because our decision-making process took a long time. Despite the tight schedule, they managed to deliver everything on time without any hidden costs. This made them stand out from other companies we’ve looked at.

Do you have any advice for future clients of theirs?

They are a good company. I would recommend them to others.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The timing was good.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

e-Commerce Web Dev for Internet Bookstore & News Publisher

“UNITY’s team is supportive and flexible. … we rely on solutions they’re building for us.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2010 - Ongoing
Project summary: 

UNITY designed and developed an e-commerce platform using JavaScript. They later assisted with a complete site redesign and are currently working to develop a mobile-responsive website.

The Reviewer
 
1,001-5,000 Employees
 
Warsaw, Poland
Beata Gutowska
E-commerce Director, Agora SA
 
Verified
The Review
Feedback summary: 

UNITY delivers functional technology as promised. Their commitment to integrating new technology with existing platforms is a unique benefit to collaborating with them. With a forward-thinking approach and a skillful team, they act can as valuable to confidants to large or small businesses.

BACKGROUND

Introduce your business and what you do there.

I’m the e-commerce director for Publio.pl. We’re a business unit of Agora SA, one of the largest newspaper and online content publishers in Poland. As a result, we’re the biggest online platform in the country that sells e-books, audiobooks, and electronic newspapers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

We needed to develop our e-commerce platform from scratch.

SOLUTION

What was the scope of their involvement?

UNITY Group was tasked with designing and developing our JavaScript platform from scratch. They delivered everything related to the front- and backend of the platform, except for brand design and app development.

The platform serves as a catalog of our products, along with sample texts for each e-book. There’s an integration with a payment provider to facilitate quick purchases. The search functionality was a significant challenge to code, but the final product enables users to get reliable results by searching book titles or author names. Our marketing efforts are connected to the technology, so UNITY developed functionalities to put surveys on the front page.

In a subsequent engagement, UNITY redesigned the site without negatively affecting our Google ranking. We’re currently working with them on a responsive version of the site for mobile.

What is the team composition?

They assigned a team consisting of one frontend developer, one backend developer, a tester, and a project manager. We worked directly with both developers and management staff.

How did you come to work with UNITY Group?

They were referred to us.

How much have you invested with them?

We’ve spent around $3 million for development and support services across our group.

What is the status of this engagement?

The initial e-commerce development project took place from 2010­–2012. However, our relationship with them is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UNITY’s team is supportive and flexible. We rely on solutions they’re building for us. Users appreciate how the platform delivers content with large covers and descriptions. Beyond providing technology, they’ve also introduced us to new technologies and tools, including marketing automation. We discuss not only daily tasks with them but also the future direction of the platform. We feel safe working with UNITY in this area.

How did UNITY Group perform from a project management standpoint?

We meet at the beginning of each quarter to discuss our business needs. We also meet at the end of every year to discuss tasks for the upcoming one. We enter every task into a project management tool, which facilitates communication between their team and us. We used more resources initially, but have reduced the team size for ongoing work.

What did you find most impressive about them?

They’re constantly looking for new technologies and functionalities to benefit us further. They even organized a conference we attended to communicate their ideas and way of thinking. For example, our business is based on recurring customers and UNITY advised we utilize similar principles found in the fashion industry to increase sales. The big advantage of working with them is learning the latest technology trends. They invest a lot of time and money to have expert-level staff.

Are there any areas they could improve?

No. I don’t have any significant recommendations.

4.0
Overall Score We have good experiences with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The scheduling hasn’t always been perfect, but we’re informed of any deviations.
  • 4.5 Cost
    Value / within estimates
    They have flexible prices.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Cryptocurrency Exchange Service

“They deliver very good work at a competitive price.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Ongoing
Project summary: 

UNITY’s PHP and frontend developers do coding for web services, enhancing components and creating landing pages for test marketing. They’ve helped with multiple projects including developing a new service.

The Reviewer
 
11-50 Employees
 
Finland
Heidi Hurskainen
Commercial Director, Prasos
 
Verified
The Review
Feedback summary: 

UNITY’s team delivers their work exceedingly more quickly than expected. They offer exceptional flexibility and skilled team members who demonstrate good communication abilities at affordable rates.

BACKGROUND

Introduce your business and what you do there.

I am the commercial director of Prasos, a company concentrated on cryptocurrency services. We are the largest Bitcoin service provider in northern Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

Like all startups in Finland, our challenge was finding programmers. We tried to recruit directly, but the results were not positive and the process took too much time. We had worked with remote teams but not in the model we have with UNITY Group.

SOLUTION

What was the scope of their involvement?

UNITY Group provides coding for our Coinmotion web services, enhancing the components we already have. They’ve been involved in several projects, including a new service on our platform. We have a campaign for expanding abroad and needed to do test marketing. Their frontend developer created landing pages for cryptocurrency investment.

What is the team composition?

We are using a PHP developer and a frontend developer from their team as well as a project manager. We plan to expand the team in the future.

How did you come to work with UNITY Group?

I received a recommendation to try their services and we got in touch. Our CTO and CEO approved the CVs for each member to interview. We had conversations with each one to check their English skills and general communication abilities. After that, we did a test engagement, which was risk-free for us.

How much have you invested with them?

We spend €5,000 per month for one full-time developer and a part-time one who works with us on an as-needed basis. We are expanding the second developer’s hours to full-time.

What is the status of this engagement?

We started working with UNITY Group in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They work very quickly. Their backend developer’s first task was to audit the code of one of our services. We thought that it would take one week but we received a complete report in two days. Everything that UNITY Group has done was completed with the same speed. Our expectation level has been satisfied from this point of view.

How did UNITY Group perform from a project management standpoint?

The conditions for changing developers or even finalizing the contract were flexible from the beginning. We found this to be an advantage to not have large barriers to overcome if things didn’t work out.

Currently, project management is our focus. They perform well in this respect, and our CTO is responsible for planning and delegating tasks to UNITY Group. We maintain good communication and are in touch directly with the developers.

What did you find most impressive about them?

They deliver very good work at a competitive price compared to other companies in the sector. UNITY Group also has good flexibility and they have good English skills.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

Clients need to know what kind of expertise is required in-house. We had the chance to select different features and coding languages based on our company’s needs. With UNITY Group, the service optimization is at a maximum when there is a good organization of the tasks to be done. It would be quite impossible for them to work well otherwise.

4.5
Overall Score Any issues came from us not having an internal project manager.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They have fulfilled all the timelines we established.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    It’s impossible to give a perfect rating given that we haven’t used them as our main developers yet.
  • 5.0 NPS
    Willing to refer

Integration Tool for Automotive Manufacturer

"They’re flexible and happy to adjust to our needs."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Dec. 2015 - Oct. 2016
Project summary: 

UNITY Group developed an integration tool to support key automobile manufacturing and distribution processes across multiple organizations. They now handle maintenance and updates for the solution. 

The Reviewer
 
201-500 Employees
 
Wielkopolska, Poland
Krzysztof Jeger
Manager of IT Integration, Volkswagen Group Polska
 
Verified
The Review
Feedback summary: 

Through UNITY Group’s trustworthy software-architecture skills, the integration platform lent better security and efficiency to vital automated business systems. Their scalable support, transparency, and consistent quality contributed to a rewarding engagement.

BACKGROUND

Please describe your company and your position there.

I’m the manager of IT integration and systems maintenance at Volkswagen Group Polska (VGP), which is a subsidiary of Volkswagen Group. The company is an importer, wholesaler, and distributor representing six brands in the Polish market: Volkswagen, Audi, SEAT, ŠKODA, Volkswagen Commercial Vehicles, and Porsche. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UNITY Group?

UNITY supported sales-related processes by implementing proper tools and integrating them with VGP’s plethora of systems and apps. This allowed us to introduce three main modules/apps to manage legal approvals, excise documents, and financial limits for dealers. These modules represent millions of Euros in annual revenue. To achieve frictionless operations, we had to ensure that all systems and apps would properly integrate with our existing tools, provide security, and prevent data loss due to a potential system fault or crash. This objective was reached by implementing Anypoint Platform and Mule ESB [enterprise service bus].

What were your goals for this project?

This business-critical application must support key business processes involving the manufacturer, our Polish subsidiary, and the entire dealership network with regards to the sale and distribution of new cars. 

SOLUTION

How did you select this vendor?

We were looking for a long-term partner, and UNITY had the best offer based on our RFP.

Describe the project in detail.

Due to the complex nature of our vital business systems, this implementation project required thoughtful and well-planned architecture and tailored solutions augmented by tools from Anypoint Platform. The project also required the cooperation and involvement of our parent company—Volkswagen AG—in Wolfsburg, Germany since many systems that needed to be integrated were managed and used by our manufacturer.

Some key benefits from this project included (1) massive process optimization and automation, which drastically improved cooperation between the manufacturer and dealerships, (2) reduced errors and faults in documents and systems, (3) increased efficiency, and (4) implementation of a consistent, scalable, and secure architecture that is ready for future growth and new initiatives.

Explain how the solution addressed your business challenge.

We wanted a smooth integration of numerous systems and data sources through the new application, so we and UNITY collaboratively decided to use the Anypoint Platform by MuleSoft as our integration platform. This solution, which we’ve called DRIVE, is now being extended to cover processes related to all the Volkswagen brands. UNITY led multiple training workshops for our IT staff members, improving their skills and knowledge. Currently, UNITY maintains and services the DRIVE solution, providing us with a strict SLA [service-level agreement] that they’ve never violated. 

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

This integration platform provided a solid foundation for our IT architecture and currently serves as our key solution for new integrations and initiatives. The solution is currently live, and UNITY provides maintenance, serves as a first-line contact, and delivers change requests that meet our quality expectations.

UNITY has been a long-term IT partner for our company, providing numerous apps, IT solutions, and support for the last 10 years. By collaborating with them on this DRIVE project, we were entrusting them with our largest, most complex, and most important business effort. UNITY delivered the solution within our defined time constraints and budget.

How effective was the project management?

Our parent company led the overall project, and UNITY provided a project manager from their side. We supplement our communication with JIRA for testing and registering bugs.

What did you find most impressive about this company?

UNITY offers efficient decision-making. They’re flexible and happy to adjust to our needs. 

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Development for Electronic Archive System

“I was very satisfied with the cooperation concerning the maintenance support and the quality of their services.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Jan. 2009 - Ongoing
Project summary: 

Using SharePoint, MS SQL, and .NET, UNITY Group built an e-archive to store millions of documents. The project involved requirements gathering, information architecture, and back-end development.

The Reviewer
 
201-500 Employees
 
Wroclaw, Poland
Former IT Department Manager, Financial Services Company
 
Verified
The Review
Feedback summary: 

Throughout the project, UNITY Group remained flexible, discussing options and accommodating various changes. The agency also earned praise for their clear communication about timelines, immediate attention to software issues, and technical documentation delivered to the local maintenance team. 

BACKGROUND

Introduce your business and what you do there.

We provide finance leasing services to small and medium enterprises and corporate and institutional customers in Poland. During the project, I was the director of the IT Department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UNITY Group?

We had an electronic archive system based on IBM AS/400. A few years ago, we decided to update the system to a more modern technology. We asked our partners, including UNITY, to build a new electronic archive system to serve as a repository of documents. We have millions of documents and lease contracts of our clients.

We also needed a web application with easy access to the documents and an efficient search engine for our Customer Care Department, lawyers, and other back-office departments. 

SOLUTION

What was the scope of their involvement?

They collected the business requirements from many departments, and then in cooperation with my department, we chose the proper architecture for the solution. We chose the SharePoint and .NET frameworks for building the application; for the database engine, we choose MS SQL. The first release of the application was based on these technologies. After a few years, we had more documents than we expected, so we decided to change the SharePoint solution for the typical database solution based on MS SQL.

At the beginning, the application was dedicated to our employees, but when we decided to put documents like invoices for leasing contracts into the repository, we started to publish these documents onto our client's portal. Since then, the electronic archives have started to become one of our most critical applications. The invoices for clients have to be published on time.

What is the team dynamic?

The development process took place with UNITY’s group of developers. We had a dedicated project manager for the cooperation as well.

How did you come to work with UNITY Group?

I've cooperated with UNITY since 1999 when I was a manager. I met Grzegorz Rudno, the co-owner of UNITY, at a conference; UNITY was called a different name then. The group evolved in time. They were very well known developers on the local market. We chose UNITY because of their professional approach to a development process.

How much have you invested with them?

We have spent around $200,000 with UNITY.

What is the status of this engagement?

We started working in January 2009. We've finished the last development side 2–3 years ago. From time to time, we have small change requests on the application. We have an active maintenance contract with them, so, if we have problems with the application, they always offer help.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most important thing was that they were always open for changes. My company was very dynamic, and we sometimes made significant change requests. They were always very open to discuss those changes and implement them.

They have very good communication skills. I was very satisfied with the project manager. If we had problems, we discussed them, and we always found a solution. They had good skills when it came to choosing the proper solutions and architecture for this application.

How did UNITY Group perform from a project management standpoint?

We practiced some parts of a PRINCE2 methodology, but we have now started to use JIRA to cooperate with UNITY.

What did you find most impressive about them?

They are very honest. When we discussed deadlines, especially when we made change requests, if they would not be able to meet the proposed deadlines, they told us so very clearly. We worked together to revise deadlines that could be met.

Also, I was very satisfied with the cooperation concerning the maintenance support and the quality of their services. If we had any problem with the application not working in an efficient way, they always offered us help and we very quickly found a solution to the problem.

Are there any areas they could improve?

Their communication can be delayed; they don't get back to us as soon as we expect. They could improve on this area: to give the information to the client earlier.

4.5
Overall Score Generally, I was satisfied with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They generally met deadlines. They were able to estimate the amount of time they needed for every phase of the project. Sometimes, they simply didn't meet deadlines.
  • 4.0 Cost
    Value / within estimates
    The prices were comparable to other software companies in the Polish market.
  • 4.5 Quality
    Service & deliverables
    The quality was very good. From time to time, there were technical problems, but they were able to solve these problems in a very short time.
  • 4.5 NPS
    Willing to refer
    I recommend UNITY as a reliable partner.