Umbel Partners

BACKGROUND

Please describe your company and position.

I am the Brand Manager of Kafitt

Describe what your company does in a single sentence.

Development and production of sportswear.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Umbel Partners to accomplish?

• Create an attractive brand identity for our audience
• Generate coherence in our communications
• Consulting on our digital strategies

SOLUTION

How did you find Umbel Partners?

Online Search

Why did you select Umbel Partners over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Umbel Partners were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Summary of Umbel's Rebranding Service for Kafitt

Umbel carried out a comprehensive rebranding process for Kafitt, consolidating a solid brand identity aligned with its global vision. Through the development of the Brand Manual, the fundamental pillars that guide Kafitt's personality, communication, and visual expression were established.

The project included redefining the concept of competition, highlighting the connection between sport and personal growth. The brand's values ​​were strengthened, emphasizing heritage, passion, empowerment, and movement as central axes.

In terms of verbal expression, an energetic, conversational, and engaging brand voice was defined, with clear communication geared toward the sports community. Guidelines were established to maintain an authentic, direct, and motivating tone, adapted to different interaction contexts.

On the visual front, an identity consistent with Kafitt's philosophy was designed, including optimization of the logo, color palette, typography, iconography, and photographic style. Detailed guides were created for the application of these elements across various platforms, ensuring consistency and brand recognition at every touchpoint.

Additionally, Umbel worked on building a brand platform that articulates Kafitt's value proposition, positioning it as the ideal brand for those seeking an active lifestyle, with high-performance apparel that combines innovation, a perfect fit, and cutting-edge design.

Thanks to this rebranding process, Kafitt has strengthened its identity and consolidated a communication and design strategy that reinforces its position in the cycling and running market, elevating the brand's global awareness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Results of Kafitt's Rebranding
The rebranding carried out by Umbel generated key improvements in Kafitt's identity and positioning. Some of the main measurable results include:

Brand Consistency: A clear identity manual that ensures consistency in communication and design.
Increased Engagement: Increased interactions on social media and user-generated content.
Impact on Sales: Increased web traffic, conversion rates, and customer loyalty.
Digital Optimization: Improved ad performance, higher CTR, and recognition on digital platforms.
Internal Alignment: Better coordinated teams with a defined brand identity.
Competitiveness and Visibility: Greater media presence, collaborations, and positioning in the sports community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Umbel's work on Kafitt's rebranding was excellent and completely on schedule. Their project management was highly professional, meeting established deadlines and delivering each of the elements defined in the schedule without delay.

What was your primary form of communication with Umbel Partners?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Umbel was their level of specialization and the in-depth knowledge of their team. They are experts in branding and strategy, with an exceptional ability to adapt to our market and understand the specifics of the sports industry. Their analysis was so precise that they were able to identify exactly what Kafitt needed to strengthen its identity and positioning.

Are there any areas for improvement or something Umbel Partners could have done differently?

So far, we haven't been able to find any areas for improvement in Umbel's work. His approach was impeccable.

BACKGROUND

Introduce your business and what you do there.

I’m the owner & CEO of NOMO Group Inc., an industrial equipment supplier for industrial welding assurance quality processing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Umbel Partners?

We needed someone to develop our website.

SOLUTION

What was the scope of their involvement?

Umbel Partners developed our website from scratch. Also, they worked on our email campaigns and SEO and helped us change the whole image of the company. We initially shared our ideas, and they did it all, including the creative assets.

What is the team composition?

We were in contact with three people from the team.

How did you come to work with Umbel Partners?

Another colleague referred them. He used to work for another company and knew that Umbel Partners developed nice work.

How much have you invested with them?

We spent $2,500.

What is the status of this engagement?

We started working together from January 2019–January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did enormous work on our website, and it has been very successful. Moreover, our vendors have given excellent feedback. We’ve received congratulations from them because they really love how their products are displayed on the site. It includes multiple-choice selections to refine the customers’ search and see the variety of the products. Overall, Umbel Partners delivered good work.

How did Umbel Partners perform from a project management standpoint?

They were very professional. We liked how they worked — they responded quickly and were always willing and available to add whatever requirement we sent them.

What did you find most impressive about them?

They responded quickly to our requests. They may have taken a little longer depending on the complexity of our requirements, but the overall engagement was remarkable. The team went the extra mile to help.

Are there any areas they could improve?

No, we were 100% satisfied with them.

Do you have any advice for potential customers?

I recommend working with them. They were very responsible and honest. Also, the team was transparent with the transactions, invoices, and payments.

BACKGROUND

Please describe your company and your position there.

I am a marketing coordinator in a company that provides health and wellness services and funeral plans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Umbel Partners, and what were your goals?

We were looking for a way to improve our services and provide wellness to our costumers. So we hired Umbel Partners to help us create a new brand that would allow us to reach our goal.

SOLUTION

How did you select this vendor?

One of our company members heard about Umbel Partners's work. We called them and we liked their proposal.

Describe the scope of their work in detail, including any steps and the final deliverables.

They started by meeting with the company manager and the marketing team to understand what we wanted to achieve. Then, they made a market study and they came up with a proposal based on the values of our company, which includes a new and fresh brand image and new designs to our website and social media.

How many people from the vendor's team worked with you, and what were their positions?

I work directly with their Chief Creative Officer, their Chief Strategy Officer and their Graphic Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to the project we have achieved our goal, reaching more people with our services.

Describe their project management style, including communication tools and timeliness.

We schedule weekly meetings with their team , in which we discuss and evaluate the.e brand´s content and design plan. We also make requests through email to which they respond on time.

What did you find most impressive or unique about this company?

First of all, their commitment to the firm goes beyond work. It's as if they can feel what the brand needs, and that's impressive. Also their creativity when it comes to propose new ideas for the progress of our company.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Portrait and commercial photographer in Santiago de Chile

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Umbel Partners, and what were your goals?

Construction of brand identity and market positioning through it

SOLUTION

How did you select this vendor?

Public relations

Describe the scope of their work in detail, including any steps and the final deliverables.

We had work meetings and 1 workshop where we decided on core aspects for carrying out the project.

How many people from the vendor's team worked with you, and what were their positions?

I had constant communication with three people, director of strategy, creative director and identity designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the new brand identity I was able to reach more and better clients, the final files are very easy to use and the brand manual is very clear. I was also able to get my first big client.

Describe their project management style, including communication tools and timeliness.

We maintained constant communication through email. They always kept me up to date on the progress of the project and delivered on the scheduled date.

What did you find most impressive or unique about this company?

I was impressed with how they studied my competition and every detail of my business. The result was even better than I expected

Are there any areas for improvement or something they could have done differently?

I honestly think not, the results have been what I expected and the final delivery was on time