For the past 10 years, UCGP Consult LLC has been the go-to provider of exceptional IT solutions for 147+ small, mid-sized and enterprise businesses, including Fortune 100 companies.
At UCGP Consult, we manage every client's task as if it is our own, ensuring a deep sense of responsibility and commitment. Clients consistently rank us as "the best on the market" and trust us for our:
✦ Profound Expertise
✦ Business Hands-on Approach
✦ Problem-Solving Nature
✦ Best Value for Your Money
✦ Transparency and Speed
Services:
Database Administration: Anything Oracle, Any SQL
Server and Network Administration: Linux, Unix, Windows
UCGP Consult offers good value for cost with positive feedback on their pricing fitting client budgets. Clients appreciated their quick response times and effective problem-solving, indicating a strong return on investment without specific project costs disclosed.
Multiple reviews commend UCGP Consult for their proactive approach to solving problems. They are quick to respond to issues, follow up on processes, and alert clients to potential problems.
Strong Project Management
Clients praise UCGP Consult for their project management skills. They deliver items on time, respond promptly to needs, and maintain effective communication through project management tools, email, and virtual meetings.
Aligned Company Values
Clients appreciate that UCGP Consult’s company values align well with their own, emphasizing excellent service and reliability. This cultural alignment has fostered strong working relationships.
High Client Satisfaction
Clients report successful project outcomes, including quick resolution of bugs, successful migrations, and positive feedback from end clients. UCGP Consult’s services have been appreciated both internally and externally.
Effective Communication
UCGP Consult maintains stellar communication with clients, using a variety of tools including email, messaging apps, and virtual meetings. This has been a key factor in their successful project deliveries.
"They respond very quickly, follow up on the process, and make sure everything is solved."
Mar 21, 2024
President, Officium franchiseur inc
Suzanne Bédard
Verified
Financial services
Portneuf, Quebec
Online Review
Verified
UCGP Consult provides managed IT services to an accounting firm. They resolve bugs in the client's platform.
UCGP Consult helps the client solve all the site's issues quickly. Their team responds promptly to the client's needs and closely follows the process. They also communicate well through email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the president of Officium franchiseur inc
Describe what your company does in a single sentence.
Accounting office
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire UCGP Consult to accomplish?
support on the accounting platform
SOLUTION
How did you find UCGP Consult?
Referral
Why did you select UCGP Consult over others?
High ratings
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from UCGP Consult were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
support in case of bug on the platform. make sure everything is working and ongoing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
problems are solved very quickly
Describe their project management. Did they deliver items on time? How did they respond to your needs?
respond very quickly and follow the process.
What was your primary form of communication with UCGP Consult?
Email or Messaging App
What did you find most impressive or unique about this company?
They respond very quickly, follow up on the process, and make sure everything is solved.
Are there any areas for improvement or something UCGP Consult could have done differently?
no. Everything works very effectively.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
Business Center 1, M.Floor, The Meydan, Nad Al Sheba Dubai, United Arab Emirates
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