What was the scope of their involvement?
TTBA Group built a new website. They used content from our previous site, but they implemented a new design and integrated it with a different platform. The team added an online signup form, an affiliates and partners webpage, and a link rewards webpage.
TTBA Group also runs our Facebook and Instagram accounts. They create content, which we approve before they post it. They reach out to my team to inquire about upcoming events or activities to include on social media, and we provide them with photos. Recently, they began responding to the customer messages that we receive on social media. They also run ads on Facebook and Instagram.
Finally, they also do SEO. TTBA Group manages our Google ad campaign. They help with organic keyword research.
What is the team composition?
Our main point of contact is Leo (President and Creative Director, TTBA Group). We’ve also spoken with Sasha (CTO and VP Business Development, TTBA Group). We communicate with another team member regarding social media and content-related tasks. I’m not sure how many people are working on the project, but I know a team of developers worked on our site.
How did you come to work with TTBA Group?
Our former head of marketing found them just before I joined the company, but I believe it was through a reference.
What is the status of this engagement?
My company began working with TTBA Group in August 2018, and our work together is ongoing.