What was the scope of their involvement?
The engagement started with a five-week discovery process, where two representatives from Trigent visited our headquarters. We had meetings to analyze each screen and feature of our legacy system and determine how the new iteration needed to work. Following that phase, the team created an estimate and timeframe for the project.
Instead of a desktop application, the new system operates as a web app. The platform has an entirely new look, but a similar operative flow. We wanted to ease our staff into using the new app, rather than introduce them to a dramatically different system. Initially, we were just looking to rewrite, but with all of the improvements and changes we’ve made so far, it looks like a completely new platform.
The Trigent team used a .NET framework, with other current Microsoft technologies, to create the application. It’s supported by a Windows server. The platform streamlines our data entry processes. In the old system, we had to enter the same data in four different spots, in the new system, we only have to enter data once. The application is projected to launch in October. In the future, we plan to integrate new features.
What is the team composition?
In general, we work with a team of 10 from Trigent, with one acting as a project manager. Sometimes, we scale the team up or down to accommodate the workflow.
How did you come to work with Trigent?
I found them through a Google search for developers in our area with experience in the insurance industry. We spoke to a few agencies, but Trigent made the best first impression. Their team offered the flexibility needed to customize our application rather than being strapped to a specific plan, which is what we were really looking for.
How much have you invested with them?
So far, we’ve spent between $700,000–$750,000 on their services.
What is the status of this engagement?
The engagement started in August 2016 and the work is ongoing.