How did you select this vendor?
Richard (Owner, Tragic Media) has been a good friend of mine since we were at The University of California together. It was an extremely small project compared to what Tragic Media normally tackles. I don't think they would take on a project this size any longer, but since I'm friends with the owner, he was willing to help me out.
Can you go into detail about the services they provided and the scope of the project?
They designed our website and have refreshed it once. Richard was flexible on costs with me for the first iteration, back when I was just starting my acupuncture practice. After I got the business going, I paid him for the second iteration, which was well worth it. Tragic delivered on all fronts and also took their time working on the creative aspect to help me get exactly what I wanted when I was unable to really articulate my needs.
The website has approximately 10 pages, multiple calls to action, integration with my scheduling program, and a blog that I can update. Aside from building the actual website, they helped me interface with the developers so they could translate my ideas into something they could work with. I'm very happy with the end result.
What was the team composition?
Richard chose and managed the team for me for the entirety of the project.