What was the scope of the service provider's involvement?
Telecontact provides us with a team that knows exactly how to reach the targeted audience to promote our products. They have provided a major part of our sales.
Could you describe the service provider's pricing structure and how they billed you?
The pricing structure is dependant upon how many calls you wish for them to place for you on behalf of your company. They bill monthly.
How did you come to work with this service provider?
A business associate referred them to me because of their great success with the company.
How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?
They are very efficient and responsive, they always meet the deadlines, and they do an amazing job! I highly recommend them.
How much time, in hours, does this service provider save you each month?
How much money does this service provider save you each month?
We have saved around $1200 a month by using Telecontact.