Tec-Sense Innovations Pvt. Ltd.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of an Australian Pet Business that helps pet owners try and discover new products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tec-Sense, and what were your goals?

Mobile App development for our pet social app to allow pet owners to connect with each others.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched in local country and online then decide to go with Tec-Sense because they were able to clearly demonstrate the build concept through wireframe and the communication is good.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Pet social app - Android and IOS compatible
• Community base Social platform
• Google logins
• Over 20 screens
• Ecommerce checkout ability
• In App messaging chat

How many resources from the vendor's team worked with you, and what were their positions?

I mostly interact with the business owners and occasionally the second in charge.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Develop a robust pet social app that is Android and IOS compatible. Our app is complex with many screens, include multi-platform sign-ins and constantly changing but they manage to deliver what we need without the app falling apart. It needs both Facebook and Apple strict requirements.

Describe their project management style, including communication tools and timeliness.

Fast response. No issue with simple English communication. We use Skype and have regular meetings

What did you find most impressive or unique about this company?

We have been working together for over two years now and find them easy-going and trustworthy. Cost is reasonable for all of our requests. Australian development companies would charge crazy amount for every single little features and tasks.

Are there any areas for improvement or something they could have done differently?

Should do more throughout bug testing to sort out the obvious bugs before handing each sprint to client. Manage their project development timeline better.

BACKGROUND

Please describe your company and position.

I am the Director

Describe what your company does in a single sentence.

We are a graphics and digital development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tec-Sense to accomplish?

• Supply additional resources to our existing full time development team

SOLUTION

How did you find Tec-Sense?

Other

Why did you select Tec-Sense over others?

Great culture fit, Company values aligned

What was the size of Tec-Sense’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Creation of Wireframes and sitemaps 
• Design and layout options for website 
• Create a desktop and mobile website based on final designs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The satisfaction of our clients 
• The standard of work compared to other work we have done in the past 
• The desire to keep getting better in what they do 
• Increased traffic and positive reviews from users of the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regular meetings and reviews throughout the project. Any issues or improvements were acted upon within 24-48 hours. All stages of the project were delivered on time

What was your primary form of communication with Tec-Sense?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their higher quality work compared to their competition as well as their willingness to go above and beyond what is expected of them. Even if that ends up costing them more hours than originally anticipated

Are there any areas for improvement or something Tec-Sense could have done differently?

No. Everything they do so far is a perfect fit for our company