Swayam Infotech

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Agora Auctions LLC. We sell and auction ancient, medieval, world, and modern coins and antiquities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Swayam Infotech to accomplish for your business?

I originally hired them for a project for another company I owned. For Agora Auctions, they’ve built and continue to update and maintain our auction platform.

SOLUTION

What was the scope of their involvement?

Swayam Infotech has built a sophisticated web-based platform on PHP, MySQL, and JavaScript. They’ve also developed a mobile app for Android and iOS. The team has handled both the design and development of the web platform and mobile app.

What is the team composition?

We’ve worked with 2–5 teammates from Swayam Infotech.

How did you come to work with Swayam Infotech?

We found them through Rent a Coder. We chose them because they had high ratings, and their pricing fit our budget.

What is the status of this engagement?

We started working with them in October 2013, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The design and functionality of the platform have exceeded our expectations. We have very specific scopes of work that we provide to Swayam Infotech. We also seek out customer feedback and guide our future development based on that feedback. We’ve noticed quantifiable improvements in user satisfaction and business performance since implementing the updates from Swayam Infotech. Our platform is considered one of the most stable in the industry, in addition to being easy to use and navigate.

How did Swayam Infotech perform from a project management standpoint?

Swayam Infotech consistently meets or beats schedules. They always deliver on time or early. We communicate via email or messaging apps. The project manager we’ve been assigned does an exceptional job at communication.

What did you find most impressive about them?

Their responsiveness and willingness to bend over backward to get the job done are impressive.

Are there any areas they could improve?

There’s nothing they need to improve.