Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?
We delivered on time and within the goals that we specified. The finished tool definitely supported cost savings. We saved over $1,000,000 just by being able to dissolve the Legacy tool. On a less quantifiable note, we’ve seen great improvements and enhancements in the research estimation process. A lot of these aren’t necessarily tied to cost savings, but the user experience definitely came through.
We got a lot of great feedback on the improved design and different page views. Things were more visible and simpler than before, the views were elegant. Building a product that people love pays dividends in so many ways.
The project also changed our mindset throughout the organization. Now, we think differently about resources and who should augment the team. Previously, we’d hired resources for their technical competency and specialization in a specific tech stack. But, mid-way through a project, the technology often can change, especially as the business problem evolves. If we choose someone with a specialization in a specific stack and that stack changes, what happens? When Stride hires, they emphasize problem-solving skills, so their full-stack developers can learn and adapt. They may not be specialists in various technologies and may have a learning curve, but the partnership showed us the value of looking for people who solve problems. We’re in a vulnerable industry, and technology’s evolving rapidly, so specialization is a tricky standard. Finding resources with an adaptive mindset is probably the greatest service that they gave us.
How did Stride perform from a project management standpoint?
We’re constantly interacting and communicating. As per Scrum rituals, we have our daily meetings and weekly check-ins. In this case, they augmented our team. They didn’t give us a project manager, but they were supportive in terms of what kind of practices we used and how to make the workflow more efficient.
They’re active partners. They make the investment to help us succeed by being transparent and honest. The communication is always clear, non-threatening, and non-biased but honest. They give continuous recommendations about best practices and becoming more Agile and adaptive.
What did you find most impressive about Stride?
I think they’re fearless. Because they value our partnership and want us to be successful, they’re going tell us if something could be better. They don’t let us fail just to stroke our ego. Their honesty makes them stand out.
Are there any areas Stride could improve?
It’d be helpful for Stride to do some initial discovery and make recommendations based on other solutions they’ve provided. They’ve worked with a wide variety of clients, so they’re poised to do well in this regard.