What evidence can you share that demonstrates the impact of the engagement?
The design was simple and user-friendly. SteelKiwi has advised me on the market and future implementations. Along with development, they’ve helped define process details, such as whether the platform should be multi-currency and where we should launch first. Their ideas impacted the project, and how we'll operate after launch.
How did SteelKiwi perform from a project management standpoint?
They delivered the design on the promised date, but the development took longer than we expected. This was because they had too many projects for the frontend developers to properly manage. Even so, they finished all the tasks on the backend very efficiently. We constantly found details that hadn’t been included in the estimate, a lot of challanges regarding the payment systems and timezone. All was successfully implemented.
We used a Slack channel to communicate. I’m a software engineer myself, so I was very involved with the project on a daily basis. We logged tasks and bugs using Jira.
I’m in Asia and they’re in Ukraine. The time difference made workflows difficult, but I got used to their working schedule. We had meetings in the morning, where I gave them feedback on their progress, and we’d continue to communicate on Jira throughout the day. The communication was very fast, and I appreciated it.
What did you find most impressive about them?
Nazar was amazing, and for me, irreplaceable—he was aware of everything and well-planned. Also, I would like to take the opportunity and thank Kate, Vladimir, Vitaliy, and Kristina for their hard work and efforts to deliver YoTutors.
They were shouldering responsibility when the situation called for. I remember when I had a significant problem with the website, they solved it after working hours, while they were at home.
Overall, they were very organized and had good project managers and backend developers. I’m very satisfied to work with this team and I appreciate how they were consistently so committed.
Are there any areas they could improve?
The only area where I wasn’t fully satisfied was the frontend. I can understand that, given that someone left part of the way through development.
Do you have any advice for future clients of theirs?
I would recommend SteelKiwi to anyone. They cared a lot about me, and they wanted me to be happy. The team was friendly, patient with my requests and advised me on several issues, I appreciate everything they have done to make a successful output.