What evidence can you share that demonstrates the impact of the engagement?
We don’t have defined metrics that illustrate the effect their work has had on our company. However, the experience has been slightly positive so far. When integrated with an existing team, they communicate effectively and perform great.
How did StackOverdrive.io perform from a project management standpoint?
We’ve struggled with their timelines, estimates, and communication approach since the beginning. They’ve improved a lot, but this is still an area they need to work on. We’ve incorporated their project management strategy with our internal approach, but they don’t provide the level of detail we often need. Honestly, we’d prefer to only utilize our management staff. We rely on Slack, Jira, and Confluence.
What did you find most impressive about them?
They do a great job of coming into an unknown situation and improving it. Their ability to absorb new information and respond to it is uncanny. I’ve worked with other companies that don’t do well an in that kind of environment.
Are there any areas they could improve?
Allowing our team to control project management tasks would likely simplify the process. Also, they didn’t assign a dedicated team, so their resources have to split their time between us and other projects. This has caused delays on several occasions. However, that’s probably an inherent issue that’s present when outsourcing work.
Do you have any advice for potential customers?
Schedule regular update calls with them to monitor their progress.