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World Class Remote Software Engineering

4.9
9 reviews

At Squash Apps, we

  • Work with startups as well as small businesses/enterprises
  • Full stack engineers, follow agile methodology and clean code and possess very good communication skills
  • We build scalable and robust modern apps for our clients and for the company
  • https://panitr.com is an ecommerce platform we built from the ground up
 
$5,000+
 
< $25 / hr
 
10 - 49
 Founded
2015
Show all +
Coimbatore, India
headquarters

Portfolio

Key clients: 
  • Doodlio
  • Shelly Apps
  • Atmosfi
  • Premocast
  • Cloudbera
  • Five2One
  • PinnacleSeven

Panitr

Panitr is an ecommerce web and mobile app that connects buyers and sellers and has a variety of features including making offers, chat, a smooth user interface and speed. This is built in-house.

Atmosfi

Atmosfi is a web application that helps businesses connect with the local community

Premocast

PremoCast is a podcast app that connects listeners and podcasters and allows them to engage, share and sell content.

Doodlio

Doodlio is the modern way to manage your parish or school community

Shelly Apps (http://shellyapps.com/)

Shelly is the first smart notes app for knowledge workers. Shelly is stylish and simple. It boosts productivity, saves time and helps you perform as you have never done before.

Reviews

4.9
9 reviews
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Web Development for Tech Firm

“Despite being geographically distant, they are attentive, involved, and timely.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Ongoing
Project summary: 

Squash Apps Private Limited provides web development services. For a recently launched product, the team did front- and backend development utilizing React and Node.js. They also integrated AWS.

The Reviewer
 
1 - 10 Employees
 
Australia
Director, Tech FIrm
 
Verified
The Review
Feedback summary: 

Since the product’s launch, the user base has expanded. Stakeholders are pleased with the final product. Squash Apps Private Limited is timely, communicative, and attentive. The team’s honest and approachable manner has expanded the scope of the partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a tech firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps Private Limited?

One of our clients needed development help.

SOLUTION

What was the scope of their involvement?

Squash Apps Private Limited managed all tech aspects of the project. They developed the frontend using React and the backend using Node.js. The team also integrated an AWS infrastructure. My team delivered the designs and content, which Squash Apps Private Limited provided feedback on. The product recently launched, and we are currently working on several app projects.

What is the team composition?

We engage with about ten team members from Square Apps Private Limited.

How did you come to work with Squash Apps Private Limited?

Our client wanted to outsource the work to an offshore vendor due to budget and resource restrictions. My team found Squash Apps Private Limited on Upwork. They were the only vendor that passed our code development test.

How much have you invested with them?

Costs incurred are around $70,000.

What is the status of this engagement?

We started working together in December 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product is live and growing our client’s user base. Our client has been pleased with the team Squash Apps Private Limited. We have continued to engage them based on the success of this initial project.

How did Squash Apps Private Limited perform from a project management standpoint?

Both of our teams ensured that communication was adequate, the quality of the product met requirements, and that we met deadlines. We had daily and weekly scrum meetings, during which we discussed the project’s progress. We communicate via Slack and phone.

What did you find most impressive about them?

The team is responsive to problems. When we provide designs and content, they give us helpful feedback. Despite being geographically distant, they are attentive, involved, and timely. The founder of the company is approachable, responsive, and honest, which is why we have re-engaged them for more projects.

Are there any areas they could improve?

I don’t believe they could have done anything differently. All partnerships require a period of exploration and growth. Their team has doubled in size and they have clients around the world, which indicates they are doing well.

Do you have any advice for potential customers?

Maintain a strong project management pipeline. Keep communication consistent and routine.

5.0
Overall Score They’re good and honest people.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They have good prices.
  • 5.0 Quality
    Service & deliverables
    They have been able to deliver.
  • 5.0 NPS
    Willing to refer
    I’ve highly recommended them several times.

App Redevelopment for Startup

“The work they've done for our app has been fundamental in getting it to where it needs to be.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Ongoing
Project summary: 

Squash Apps redesigned the frontend of a mobile app for iOS and Android devices, implementing new features that include navigation directions and other enhancements. 

The Reviewer
 
1 - 10 Employees
 
London, United Kingdom
Jillian Kowalchuk
CEO & Founder, Safe & The City Ltd.
 
Verified
The Review
Feedback summary: 

In addition to delivering high-quality code and frontend designs, Squash Apps is great to work with overall. Their team is very proactive, collaborative, and genuinely interested in the success of the project and the organization's larger mission. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of Safe & The City Ltd., a navigation platform that uses different data sets to generate safer walking routes for users. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps Private Limited?

We're still in the early startup stage, and we needed development support to keep up with our rate of product development. More specifically, we needed Squash Apps to redesign the frontend of the app to improve the overall look and feel of it.

SOLUTION

What was the scope of their involvement?

Squash Apps redesigned the frontend of our app on React Native for both iOS and Android, based on designs that had already been created by another agency. They updated the menu bar, helped create turn-by-turn directions within the navigation feature, and made other tweaks to the functionality and performance. They also helped redesign the way users can report worrisome behavior or street harassment, including details about the event and the ability to geotag where it happened. 

What is the team composition? 

We work we three people on their team primarily, including Srijith (Chairman and Founder, Squash Apps Private Limited).

How did you come to work with Squash Apps Private Limited?

A close friend in London recommended them and they were by far the best candidate we interviewed. They've also contributed some funds to our project during the crowdfunding phase and have been patient in waiting for us to raise the capital in order to get started on development. 

How much have you invested with them?

We've probably invested around $15,000 thus far.

What is the status of this engagement?

We've been working with them since December 2018, and don't have plans to work with another vendor. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work they've done for our app has been fundamental in getting it to where it needs to be. One of our technical founders has been checking the quality of their code and has been very impressed. 

How did Squash Apps Private Limited perform from a project management standpoint?

We've been following an agile methodology, using Trello to track milestones and sprints. We also hold weekly planning sessions and daily standup meetings. Srijith provides a lot of valuable input and is very involved in long-term planning and strategies. They've also been good about setting boundaries and expectations.

What did you find most impressive about them?

We have a great business relationship with Srijith in particular. They've been very helpful in promoting our app during International Women's Day and within important global networks. Their efforts are also helping us promote more gender inclusion and diversity within the tech space. 

Are there any areas they could improve?

It can be hard to schedule their time, so I think it would help if they had more administrative support to alleviate Srijith's workload. 

5.0
Overall Score We plan to maintain a long relationship with them based on our experience.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They consistently meet deadlines and work outside of office hours when needed.
  • 4.5 Cost
    Value / within estimates
    They're very affordable and flexible in their approach.
  • 5.0 Quality
    Service & deliverables
    They've been able to produce quality code in a limited timeframe.
  • 5.0 NPS
    Willing to refer
    We've already started to recommend them to others.

Web Development for Community-Improvement Startup

"I can trust them to make appropriate technical decisions to guide someone new to the IT industry."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
July 2018 - October 2018
Project summary: 

Squash Apps provided front- and backend web development services for a startup. Using a prototype as a guide, they created a new site from scratch and implemented feedback into new versions.

The Reviewer
 
1 - 10 Employees
 
Vancouver, Canada
Karen Yip
Founder, Neighborli.org
 
Verified
The Review
Feedback summary: 

Squash Apps successfully developed and launched a new website, but there is still much work to be done. The team offers appropriate guidance for technical decisions to inexperienced clients. They foster a collaborative engagement while working remotely, and they remain mindful of project deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of Neighborli, which is currently an early-stage startup. I'm also a college instructor, and I want this company to be a means for my students to connect more with their community.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps?

I don't have much technical experience, so I hired Squash Apps to develop my website.

SOLUTION

What was the scope of their involvement?

With my very limited abilities, I made a rudimentary website on my own using a MERN (MongoDB, Express, React, Node.js) stack website. I gave that product to the Squash Apps team as a basis for their work. They provided frontend and backend development as they built a new website from scratch. We held stand-ups in the evenings so that I could test the site and provide feedback. Squash Apps implemented the changes I recommended and returned to the next stand-up with a new version for me to examine. Once they completed the development, Squash Apps helped me launch the site and arrange the hosting servers.

What is the team composition?

I primarily worked with the founder and 1–2 developers.  

How did you come to work with Squash Apps?

I believe I found them on Upwork. We had a very productive initial conversation during which they explained their processes in a way that I could understand them.  

How much have you invested with them?

I spent about $5,000 USD.

What is the status of this engagement?

We worked together from July–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Right now, the website is quite bare because our project is on hiatus so that I can focus on my teaching responsibilities. I’ve tested it with small groups of students, but unfortunately, I don’t have any metrics because the site is not connecting to the database. We will resume development in the coming months when I can dedicate more time to the project.

How did Squash Apps perform from a project management standpoint?

We have communicated well, and they are quick to address my concerns and questions. Overall, their customer service is fantastic, and they have been able to adapt to my needs.

What did you find most impressive about them?

I can trust them to make appropriate technical decisions to guide someone new to the IT industry. They’ve also been mindful of my goals and my budget throughout our engagement.

Are there any areas they could improve?

No, they’ve been very flexible and accommodating.

Do you have any advice for potential customers?

As with any service provider, clients should enter into the relationship with a clear idea of what they want to achieve.

5.0
Overall Score I had concerns about using a remote vendor, but they've alleviated all of my fears.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always provided improved deliverables at each stand-up.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They've achieved everything I wanted to this point.
  • 4.5 NPS
    Willing to refer

Development for Online Engineer Platform

"Most impressive is their ability to capture our ideas and bringing them to life."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2018 - Ongoing
Project summary: 

Squash Apps Private Limited provides web development architecture for a SaaS-based system. They use JavaScript and React embedded into AWS to create an online platform for engineers.

The Reviewer
 
1-10 Employees
 
California
Head of Marketing, SizeAndSelect
 
Verified
The Review
Feedback summary: 

Still in beta, the solution has received positive feedback from key stakeholders. The team corrects bugs quickly and responds equally as promptly to other concerns. Squash Apps Private Limited keeps the project moving through constant communication, providing critical status updates throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the regional sales manager and head of marketing for SizeAndSelect. We’re an online SaaS product that helps engineers connect with manufacturers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps Private Limited? 

We needed an external resource to help us develop our web product—which is essentially our service.

SOLUTION

What was the scope of their involvement? 

Squash Apps Private Limited provides specific web development architecture in making our SaaS-based system function as needed. I gave them the initial requirements with no technical input, and they developed and helped solve the problem. They use JavaScript and React, all embedded into AWS.

The product is an online platform that allows engineers to create accounts and projects. Those projects have engineered devices that are developed by the engineer through unique calculations that help derive the needed solution. They can then select the valves or engineered products to help them create a data sheet. That data sheet is then available for the engineer to send to vendors. They can send to multiple vendors at once and receive back quotes through the platform, thus eliminating emails. 

What is the team composition? 

I work with five people including the owner, a project manager, and several junior developers. 

How did you come to work with Squash Apps Private Limited? 

I found them online. I liked that they have 30 engineers working full-time within one office. It's not just one engineer working by themselves from home. 

How much have you invested with them?

We’ve spent between $50,000–$200,000.

What is the status of this engagement? 

We started working together in May 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The platform isn’t live yet, but everyone's been blown away so far by the beta version. As a new product, it's hard for people to imagine what it does. It really sheds light on what it can do when they can actually see it. That's purely because of what Squash Apps Private Limited can do in bringing the idea to life.

How did Squash Apps Private Limited perform from a project management standpoint?

Their team is outstanding. There's a lot of support and internal help. For example, if a junior developer doesn't have the answer, they get assistance from the project manager or even from ownership if necessary. They respond quickly to any issues. 

They use products like Hubstaff to show screenshots of what the engineers are doing by the minute so we can see precisely where projects are. We communicate all the time through Slack and Trello updates. It’s really solid project management and feedback. 

What did you find most impressive about them? 

It's sometimes tough to communicate and understand ideas expressed when working with a company from another country. Squash Apps Private Limited’s English skills are excellent. Most impressive is their ability to capture our thoughts and bringing them to life. 

Are there any areas they could improve? 

It’s more of an industry problem, but I’d like to see improvement in being able to estimate the amount of time needed for a task. It is challenging for anyone to capture how long a given job is going to take. If someone in that industry could figure that out, it would really help the process.

5.0
Overall Score I’d give them higher than 5 if I could.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The price is very good.
  • 5.0 Quality
    Service & deliverables
    They're excellent.
  • 5.0 NPS
    Willing to refer
    I’d absolutely recommend them.

Frontend Dev Using Vue.js for Athletic IoT Solution Startup

"Squash Apps … is ahead of the competition due to their dedication to transparency and quality."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018
Project summary: 

Squash Apps Private Limited handled the development of a Vue.js frontend, focusing on making it user-friendly and seamless. They took care of testing, project management, and integrations with Google Maps.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Christian Hagel-Sørensen
Managing Partner, 321 Sports Lab
 
Verified
The Review
Feedback summary: 

Their involvement was crucial for delivering the first version of the app. Squash Apps’ clear communication and seamless project management kept everyone involved informed. Their founder is honest, highly knowledgeable, and easy to work with, which made the collaboration a fruitful one.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the managing partner at a small startup focused on making athletes perform better through IoT solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Squash Apps Private Limited?

We had the backend and a data calculation functionality in place but didn’t have a frontend for our users, which basically meant that we had no product. We hired Squash Apps to build a Vue.js-based frontend with Google Maps integration and Chart.js.

What were your goals for this project?

Our main objective was to obtain a new frontend with our exact specifications, aiming for high usability and fluidity.

SOLUTION

How did you select this vendor?

We hired them based on a bid and through a conversation with their founder, who proved to be very knowledgeable and technical, and also very open, transparent, and easy to work with.

Describe the project and the services they provided in detail.

Squash Apps built and tested the frontend, and also provided great project management of the project. They set clear expectations and followed through, meeting their commitments and working till every bug had been fixed.

What was the team composition?

We primarily worked with their founder, a lead architect, and the main developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With this new frontend we can finally finish our version 1.0. It's too early to tell whether it will be successful, however, Squash Apps has done their part to make it so!

How was project management arranged and how effective was it?

Project management was good. We clearly understood what would happen in each milestone and reviewed the deliverables on a weekly basis. We communicated through Slack, Hangouts, and GitLab.

What did you find most impressive about this company?

This company is super easy to work with, clear, transparent, responsive, easy going, and delivers quality work.

Are there any areas for improvement?

There is always room for improvement. Squash Apps, however, is ahead of the competition due to their dedication to transparency and quality.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev Location-Based Platform

“Our platform made quick progress with their involved approach to collaboration.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2017 - Ongoing
Project summary: 

Squash Apps provided maintenance and development to foster client engagement on a business sharing platform. They integrated communication and analytics programs for a self-service and geolocation functions.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Ryan Oliveria
CEO, StayLocal.co
 
Verified
The Review
Feedback summary: 

Engagement metrics increased and users reported the platform ran smoothly and efficiently. The Squash team’s outstanding communication skills has allowed for quick bug fixes and steady progression throughout the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of StayLocal. We are a location-based platform that lets local businesses share events, specials, and products with people in their area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps?

Our previous development partner created nearly three-quarters of our platform, but the work was sloppy and below our company standards. We brought in Squash Apps to complete the project, correct any mistakes, and fine-tune some design elements.

SOLUTION

What was the scope of their involvement?

Squash Apps provided developmental assistance in three key areas. First, they implemented our UI design into a self-service portal for our users to access their customer base, send emails, and analyze engagement metrics. Second, they programmed our Atmosfi page to redirect people to a specific ad network using geolocation. Third, they integrated SendGrid, Google Analytics, Braintree, and MongoDB to enhance the platform’s scope and functionality. They continue to advise and perform minor fixes as the platform gains traction.

What is the team composition?

We consistently worked with two or three developers depending on the urgency of the task.

How did you come to work with Squash Apps?

We searched for development firms via Upwork. Squash App’s communication and drive to improve stood out among the others included in our initial project trail.

How much have you invested with them?

Confidential.

What is the status of this engagement?

We hired them in January 2016 and they continue to provide support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There have been thousands of posts generated on our platform and our click metrics are over 2%, which is significantly high for industry standards. Our businesses also reported increased engagement from their own customers. Users find the platform’s fluid and intuitive design very friendly and accessible.

How did Squash Apps perform from a project management standpoint?

Their team is extremely proactive in finding alternatives or solutions to obstacles. They easily joined our company communication flow in Trello and Slack. Squash Apps understood our direction and asked for clarification when needed. The team provided daily progress updates and alerts for product testing.

What did you find most impressive about them?

Their communication skills were impeccable. They asked for critical feedback and quickly resolved any discrepancies. Issues with scheduling or timeline setbacks were promptly announced. Our platform made quick progress with their involved approach to collaboration.

Are there any areas they could improve?

They could improve on their ability to implement an existing UI design. We experienced a few difficulties translating our plan onto the platform.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Dev for Podcast Venture

“He’s been a pivotal part of the team and the buildout.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2017 - Ongoing
Project summary: 

Squash Apps developed a native iOS app to give podcasters the opportunity to get paid for their content using Shopify. They primarily developed the backend of the MEAN stack app using Express, Node, and Mongo.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Phil Mannle
Partner, 707 Ventures
 
Verified
The Review
Feedback summary: 

Squash Apps successfully completed the app which is now available on the App Store. Their CEO and his expansive expertise contributed greatly to the app development. The team is patient and flexible, and communication is managed effectively. They offer strong value for affordable prices.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner in 707 Ventures.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps Private Limited?

I’m a developer and had worked with a couple of developers that I wasn’t happy with. I did an in-depth search for another offshore agency to help us with developing a native iOS app.

SOLUTION

What was the scope of their involvement?

We gave them a full overview of the architecture we were looking for through mock-ups and documentation. Primarily, they helped us develop the backend for the app. Our app is a MEAN stack app. We’re using Express, Node, and Mongo on the backend. It’s a podcasting app that allows podcasters to monetize their content. It includes an API to Shopify and on-demand and subscription content, and it’s a podcast player. We have a web app for managing content for podcasters. It’s an Angular app running on a Node Express backend. They set up our content integration framework using GitLab. We’re using Elasticsearch to instantly search millions of records.

What is the team composition?

We went through one or two developers because the first guy I was working with had to move for personal reasons. The transition was very smooth. Rad (CEO, Squash Apps Private Limited)brought the next developer up to speed. He facilitated working with multiple developers on the same project.

How did you come to work with Squash Apps Private Limited?

I found them on Upwork. I interviewed about 20 people including Rad. He had worked in Seattle and then moved back to India. His English is excellent, almost native. He understood what we were trying to do in depth. He had experience with speaking to clients like me from an agency or a corp-to-corp language level and understanding. He also had very deep technical knowledge. It’s difficult to find someone who is both a developer and can be front-facing client liaison, and he can definitely do both of those. He was also able to find solutions for me. I didn’t have to come up with everything.

How much have you invested with them?

Confidential. 

What is the status of this engagement?

We started working together in February 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app just went live in the App Store. I’ve been very happy with their work as far as the development of the database and the search.

Rad knew how to set up GitLab for continuous integration and the architecture and best practice. He’s also an expert in search and he’s got e-commerce experience. I’m always looking for his input on architecture and strategy. He’s been a pivotal part of the team and the buildout.

How did Squash Apps Private Limited perform from a project management standpoint?

Primarily, I manage the development of the project. We have a Trello board that I throw tasks in and they accept those tasks and execute. Rad is able to step in if needed and take more control of that. They’ve been a pleasure to work with.

They send me a commit link and I review the code. If I have immediate feedback, I send it. I’ve also instructed them to test everything thoroughly before they ever send it to me. Sometimes I’ll still find things or it’ll be my fault that things don’t work because I haven’t set my configuration properly. There have been a couple of times where I’ve been stressed out or in a rush, and they’ve always been very patient with me.

If I had trouble with a developer in terms of communication or expectations, Rad facilitated communication. We get daily updates with links to what was done, the commit links in GitLab, questions, and the plan for the next day. He’s cc’d on everything and he’s almost always available on Slack. We also communicate via email. I can ask the developer questions directly. He’s not trying to shield his team from me because he’s worried about me stealing his team. There are none of those politics. He’s been a real pleasure and he’s very knowledgeable. I couldn’t recommend them highly enough.

They’re in a different time zone. Sometimes there are some late nights. Rad is usually available in the morning to follow up. If I plan ahead of time, he’s been available if we set up an appointment.

There was a point when we had to take a break while we searched for further investment, and that was no problem. He told us to let him know when we were ready to start again. We’ve since ramped back up. He pulled the previous developer we were working with off of another project and put her back on ours because she was already up to speed.

What did you find most impressive about them?

Rad communicates clearly and effectively. He steps in when necessary to guide the developers to see a successful execution.

Are there any areas they could improve?

They could improve with iOS native apps; they’re not set up to do them. They mostly do web and Android apps. They have one iPad, but they’re not set up with a suite of devices that they can test on. If they were going to do more native app development, having more devices to test on would be my only advice.

Do you have any advice for potential customers?

They come highly recommended. The more information you give them to work off of, the more you’re going to get.

5.0
Overall Score I’ve worked with offshore companies for 6–8 years, and it’s very difficult to find good ones that come at a reasonable price.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They haven’t missed a deadline yet.
  • 5.0 Cost
    Value / within estimates
    They’re very reasonable. I may be able to find someone that’s less expensive but not with the same value.
  • 5.0 Quality
    Service & deliverables
    They’ve adjusted any time I had a request. They’re very nimble.
  • 5.0 NPS
    Willing to refer

Web App Dev for Productivity Connection Platform

"[T]hey give me the feeling as if my project is the only project they're working on."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Ongoing
Project summary: 

Building off an existing prototype, Squash Apps is using the MERN stack to develop a Progressive Web App that links the notes and calendar functions to increase user productivity.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Frank Feustel
CEO, Shelly Apps
 
Verified
The Review
Feedback summary: 

Still in beta, the working app already has 600 subscribers. While there were some minor delays, Squash Apps’s ability to adapt to and communicate about ever-evolving specifications helped them deliver a high-quality product. Their affordability makes them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Shelly Apps. We develop productivity software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps Private Limited?

I work out of Australia and the costs for labor in software development are fairly high. I was trying to find good quality software engineers for a reasonable price.

SOLUTION

What was the scope of their involvement?

Shelly App is an app for knowledge workers. The current iteration just basically links your notes directly with your calendar. We’re working on making it a platform that connects different existing work tools (email, calendar, notes, Trello, Slack) together. It will be vendor and platform agnostic as it brings all of those functions together in one place.

I had an existing prototype that I created with an agency in Australia. Squash’s first project was to convert the prototype into an actual application on a robust stack. They moved it to the MERN stack, and they also moved the database, server, and other infrastructure to AWS. Once that was done, they started working on functional enhancements in order to add additional capability. They used the MERN stack to create a progressive web app (PWA). Creating a native app in Android or iOS is costly, and we wanted to first validate the functionality of the product and keep the costs low. They built it so that we can use it as a web app but we can also later create native apps using React and React Native.

What is the team composition?

We started out with three developers/software engineers and we’re ramping up to six. We’re also working with one UX person, a project manager, and an account manager.

How did you come to work with Squash Apps Private Limited?

I was using Upwork for a few small projects in order to determine whether we should use an agency or work with individual contractors for the larger project. We decided it’s better for communication to work with an agency where the software engineers are co-located to each other. We looked at several agencies and gave them each small test projects. We decided on Squash because the quality was the highest, and they understood what we're trying to achieve with Shelly.

How much have you invested with them?

We’ve spent $50,000–$200,000.

What is the status of this engagement?

The engagement began in November 2017 and work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The solution is live and in beta. We have around 600 subscriptions and we're working very closely with our beta customers. I'm really happy with Squash. The software engineers are very knowledgeable. Their background in math and computer science is mirrored in the high-quality work they’ve provided so far. They’re doing a lot to move my product forward.

How did Squash Apps Private Limited perform from a project management standpoint?

I initially thought I’d have to do a lot of it myself, but they gave us a project manager for free when we hired the software engineers. Between the project manager and the account managers, they cover the whole project. Communication is really good; they’re based in India but their English is excellent. Slack is the main communication tool and then we have our sprint board on Trello. We also have regular phone calls. There’s a sprint meeting every week as well as a weekly project review meeting. We’re using lean methods with our beta tests, and they’re quite flexible in terms of changing requirements according to what our early users are saying.

What did you find most impressive about them?

They’re creating a good piece of software in a fairly short amount of time. I knew that the project costs would be lower than using an Australian agency, but I didn’t have high expectations for the quality of the work or the duration of the project. I couldn't really tell you the difference between the output of their software engineers and those I’ve worked with here. Also, the owner is my account manager and his team really takes care of my project. I don't know how many projects they have going on, but they give me the feeling as if my project is the only project they're working on.

Are there any areas they could improve?

The UX side of their business is quite new. While they're good at drafting a screen, creating a whole user experience is something they still need to grow and develop. I want to take more of an experimentation approach to UX design, which doesn’t really lend itself to working with a remote agency. So I will likely move that part of the work to a firm here in Australia.

Any advice for potential customers?

Do a small trial project with them to see if you like their work and their communication style.

5.0
Overall Score My overall experience has been fantastic.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The delays were within my contingency, which I consider to be good.
  • 4.5 Cost
    Value / within estimates
    The costs were low and the quality was high.
  • 5.0 Quality
    Service & deliverables
    Their standards are high and the results are really good.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them.

Mobile & Web Dev for School Community Platform

"We’ve been with them for a long time and are still a happy customer."

See More

5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2016 - Ongoing
Project summary: 

Squash Apps supplements in-house expertise to provide third-party coding services. For nearly two years, they’ve developed a platform with AngularJS that’s accessible via web, iOS, and Android.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Michael Alvarez
CTO, Doodlio
 
Verified
The Review
Feedback summary: 

Their agile workflows are very efficient and produce quality codes. The team is accessible and responsive to issues, whether technical or process-related. Squash Apps’ performance and openness to feedback make them a great partner for ongoing engagements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Doodlio, a community management solutions provider for churches, schools, and sports leagues. Organizations use our product to manage members, contributions, and games.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Squash Apps?

We needed help with software development because we didn’t have the in-house capacity.

SOLUTION

What was the scope of their involvement?

We use Squash Apps for our client development projects on our platform. Our clients access the software via web and iOS and Android apps; the API is connected our backend without any other service integrations. They provide expertise and coding for our platform, which existed in a rudimentary state before the engagement started. The team works in agile and is currently transitioning from AngularJS to Angular 2. We’ve only used Squash Apps for coding, but may soon use them for design work as well.

What is the team composition?

The co-owner serves in an advisory role and discusses strategy with us every couple of weeks.

We usually have one developer assigned to our project, but we’re getting ready to increase the team to four resources. We don’t interact with any other roles.

How did you come to work with Squash Apps?

We interviewed about 12 companies via Upwork and liked what we heard from Squash Apps.

How much have you invested with them?

We’ve spent between $50,000–$100,000.

What is the status of this engagement?

We started working with them in July 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our velocity–processing our backlog in the agile workflow–is right where it should be. In addition to efficiency, the coding is high quality. The team is professional and addresses bugs immediately.

How did Squash Apps perform from a project management standpoint?

Our team does project management and uses Trello to track the backlog. We communicate with Squash Apps via email and phone calls; the latter is on either a nighty or weekly basis. I also have general catch-up calls with the co-owner every few weeks.

What did you find most impressive about them?

They’re very responsive via phone and email, especially when something’s not going the way we hoped.

Are there any areas they could improve?

No, because we’ve been with them for a long time and are still a happy customer.

Any advice for potential customers?

Evaluate developers during the onboarding process and don’t be shy to voice concerns. We complained about one resource that wasn’t a good fit communication-wise and management replaced them in a responsive manner.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Their performance has been very good.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d refer them without hesitation.