What evidence can you share that demonstrates the impact of the engagement?
With SpyroSoft, we’ve achieved really elevated standards while meeting all deadlines and budget constraints. Their work has been of very high quality, which we can measure by the nonexistent or minimal amount of bugs found by our clients.
How did SpyroSoft perform from a project management standpoint?
Our projects have very different characteristics depending on the client’s needs; some are fixed price, others are agile. It’s extremely valuable to us that SpyroSoft can adjust to our needs from a project management perspective. They have a mature methodology and technical toolsets, and as we run several projects, they also have the ability to manage projects for us as one client.
We really like their flexibility, and there’s always an opportunity to speak to the CEO. We like this transparency for both technical questions and also for commercial aspects. We use Jira and Confluence with different plugins. It’s a standard environment and they use the same tools that we use internally, so all has been rather smooth.
What did you find most impressive about them?
We can fully trust them, which is very important when working with a strategic partner. We really appreciate their transparency, flexibility, as well as their willingness to understand our problems and solve them.
We feel that we found a sustainable partnership with them. We’re responsible for a product’s quality, potentially for a very long time, so it’s great that we share the same views on quality, which is very important in the German market.
Are there any areas they could improve?
We are able to openly discuss what can be improved and also how we can contribute to improvements.
Do you have any advice for potential customers?
Be open and explain the project as much as possible because our experience shows that the more SpyroSoft knows, the better they’re able to help.