Spericorn Technology Inc

BACKGROUND

Please describe your company and your position there.

I'm the Founding Partner of a NYC-based software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spericorn Technology Inc, and what were your goals?

We were working with another software development partner for about two years. The relationship started to decline and I realized that it was time to move on. That's when a colleague of mine introduced me to Spericorn. We needed a partner we could rely on through the ups and downs.

Many outsourcing companies have a rampant problem with attrition. When working with a long-term partner, we need talented resources but we also value consistency in being able to work with the same ones again and again on new projects. We've been working with Spericorn for over five years now, and it has been a great relationship. Many of the same people have been there for years, which is great.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on the referral, we were willing to give Spericorn a try on a single project. They delivered on it very well. The project was well-estimated and planned from the beginning. The communication was clear and the work was very professional.

We finished 100% on time and on budget. I also had the opportunity to work closely with the founder and realized that he is very technically adept but also has great integrity. This is what lead us to continue the relationship with Spericorn, which has lasted all of these years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've worked with Spericorn on more than 15 projects since then. Many of them are full-stack Javascript (React, React Native, Node, Express) and there's also been some native iOS (Swift) and Android (Java) work in there as well. They also handle all of our UI/UX design QA testing work.

How many people from the vendor's team worked with you, and what were their positions?

We've had as little as 1 and as many as 3-4 projects going on at a time. Each project might have 2-4 people working on it. There will usually be at least one frontend and one backend resource working on a project, with part-time design and QA resources.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Most all of our projects finish on time and on budget. We have a very high customer satisfaction rate and I attribute this to Spericorn. Several of our best clients have returned with new projects and/or referred new clients to us.

Describe their project management style, including communication tools and timeliness.

Sales conversations in Skype move to Slack once the project commences. Everything is planned in Excel and version control is on Github. We try to keep the projects Agile, with tight sprints and regular releases to the customer. The detailed estimates and planning is largely what keeps the projects on time.

What did you find most impressive or unique about this company?

Great founder and great staff. Everyone seems very committed to the company for the long-term. They value our business a lot and will always do the right thing by us.

Are there any areas for improvement or something they could have done differently?

Their UI/UX work has improved over the years and is one area where I think they can continue to improve. Design patterns change over time and it's important to keep up with the trends. I think they largely do a good job of this.

BACKGROUND

Introduce your business and what you do there.

I have single-member LLC and I am the founder and president of that company. We’re a software development consulting firm and I’m a software development consultant myself. I hire software development outsourced talents to work on projects for me and then I just handle the management of those projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spericorn Technology Inc?

A few years ago, we were looking for an outsourcing software development partner, someone we can work with for a long period of time, not just one project. 

SOLUTION

What was the scope of their involvement?

They work with our UI/UX design projects. However, their main work involves web and mobile app development. The team also provides some quality assurance (QA) services.

What is the team composition?

The team composition varies depending on how many projects we have going at once. Sometimes, we have as little as 1–2 people working on a single project. We also could have five projects or more going on at the same time and we could have as many as 10–15 people. 

How did you come to work with Spericorn Technology Inc?

They were referred by a partner of mine who had also worked with them in a similar way in the past. 

How much have you invested with them?

We’ve spent $100,000 so far.

What is the status of this engagement?

We started collaborating in September 2018 and we still work together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Spericorn Technology Inc provides a very high-quality service. I’ve worked with other partners from the same region before and they seem to be the most capable that I’ve ever worked with. They’ve been maintaining an excellent standard for their work. 

How did Spericorn Technology Inc perform from a project management standpoint?

One of the main reasons we are still working with them is because of their project management capabilities. We’ve had other partners where the resources were technically competent but they lacked in this area. Additionally, we communicate mostly on Slack and whenever necessary, we also do phone calls on Skype.

What did you find most impressive about them?

I just like that there’s consistency in terms of the people who we are working with on our projects. I’m used to working with other outsource firms where there tends to be a lot of turnover. Usually, developers from other companies will only be there for a few months and then they’re gone. 

However, with Spericorn Technology Inc, the developers are on a long-term contract.  They’re great because you really get to know them on a personal level and work with them across all different projects as opposed to losing them halfway through one project. 

Are there any areas they could improve?

It’s nothing major but sometimes you have to push a little bit to get things done. They’re very attentive but you have to be on top of the project at times. 

Do you have any advice for potential customers?

I would say get to know their founder and you’ll see that he’s a person who’s very technically capable but also a person with a lot of integrity. In that aspect, it goes a long way if you’re looking for a partner who’s someone you can really trust. 

When you speak with him, you really get to see his values and how they’re reflected in the company. Other than that, they have very qualified resources. It’s good to interview them upfront and know that you can benefit from the fact that they will be there for you for a long time.