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Mobile and Web Software House

4.8
14 reviews

Have you ever been wondering what makes a great team? Above all - People! We are a mobile web development company from polish Silicon Valley - Krakow.

Our expertise comes from practise, with dozens of completed projects from over 15 countries (including USA, Australia, Germany, Belgium, United Kingdom), we know what it takes to deliver great quality with reasonable pricing and within the time frames. We aim to build stable business relationships based on transparency, expertise and excellent communication.

Our team will assist you throughout the whole process, starting with gathering requirements, through design, development and QA. We know what means to follow Agile principles and we use them to yours and our advantage. 

Check out our http://dribbble.com/softnauts !

You can count on us in the following technologies:

  • MOBILE: iOS, Android, ReactNative, Unity3D
  • WEB: PHP (Symfony, Laravel), JavaScript, Angular, React, Node, Vue, WordPress
  • DESIGN: Sketch, InVision, Zepplin, Origami
  • DB: MySQL, PostgreSQL, MongoDB
  • HOSTING: AWS, OVH
READ MORE...
 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Kraków, Poland
headquarters
other locations

Portfolio

Key clients: 
  • Tesco
  • PregLife
  • Exhibit-E
  • World Customs Organization
  • GiftCards.com
  • Portafill International
  • SonicBullet
  • TradeRouter
  • Bright.Cards

ASK Expertise (Android & iOS app)

Expertise APP provides cross team communication and collaboration in one platform through which questions or problems faster and better solved specifically in this case the health sector. Bring your question or case directly to the right people and start appropriate conversation to find a solution.

Use the APP to:

• Easy to communicate with your team - around team - additional care setting or

…
external expert
• Your case or ask to place quickly and easily.
• Easy to search the central knowledge base.
• Manage your notifications to work so focused.

The APP makes your work life easier, even more fun and therefore more productive.
Read more...

Attractiv (Android app)

Finally find out how attractiv you are!
Make the perfect selfie or upload the best picture of yourself you’ve ever made. Choose to be rated by men or women and of which age and find out how they rate you on a scale from 1-10.
Check out the rankings to check out the hottest men and women in your area and the world!

FCRF (iOS app)

A must-have App for fancy color diamond professionals and retailers. 
For the first time, the Fancy Color Research Foundation delivers to your mobile the Fancy Color Diamond Index, the Rarity Evaluator, research and articles and the Auction Wiz. Information is power!

Captain Stent (Android & iOS game created with Unity)

Join Captain Stent in a learning adventure through Heartland - a beautiful land that you want to protect. With him as your guide, you will fight off the bad habits that come your way so that you can live a better, healthier life! You will battle cigarettes, junk food, and more while learning how to make good decisions in your day-to-day life.

Looper (Android & iOS app)

Looper is an social app based on geolocation. It’s main idea is to visit the place, create or open existing loop and start chatting with people within it’s radius - in order to meet or make friends.
Looper also has feature for hotels that allow guests to ask questions to sta  members via public or private chat. In this case application is connected with special web panel allowing both sides to communicate

…
easily.
Read more...

Bright.Cards (Android & iOS app created with Unity)

The Bright Cards application allows learners to reach learning goals by practicing with personalized content (ready-made decks based on curriculum or custom material created by teachers). Our gamified learning tool helps teachers reduce classroom stress and attract students to learning. 

Bright Cards is also a great way to learn foreign languages in a group. Absorbing gameplay and the spirit of competition

…
helps break language barriers. It will develop your reflexes and language creativity, it will teach you to think in a foreign language. But most of all it will enrich your vocabulary!

Learn in English, German, Polish, Turkish, Spanish, French, Italian, Portuguese, Greek, and Russian. Prepare your own cards and decks to learn or practice any subject.
Read more...

eTabu (Android, iPhone apps)

eTABU is a party game where players of two teams guess the keywords presented by their team-mates, who cannot use the forbidden words or gestures. The team who earns a certain amount of points first, wins. The option to choose a foreign language makes this game a great way to learn and have fun. For a great start You receive a total of 1000 free keywords in 10 different languages: English, German, Polish,

…
Turkish, Spanish, French, Italian, Portuguese, Greek, Russian.

Download from: 

https://itunes.apple.com/pl/app/tabu-taboo/id987859475?mt=8

Read more...

Involved (iPhone app)

Photo sharing social app.

Parking app (iPhone app)

iPhone app for finding car parks.

Starlinger (iPhone app)

iPhone app with iBeacon technology.

Ivanho (iPhone app)

Financial app

Portafill Sales App (iPad app)

The Portafill Sales App is an application for Account Managers and Sales Managers visiting their clients on site. The app allows both online and offline presentation of available machines, their documentation, pictures as well as high resolution videos. Sleek design do not distract clients but smoothly implements the application content being a pleasant background for its superior

…
goal.

Download from: https://itunes.apple.com/pl/app/portafill-salespersons-toolkit/id1040475997?mt=8&ign-mpt=uo%3D4 

Read more...

Traderouter (website)

Website for trading company.

Check out: http://www.traderouter.com 

 

WonderMedia - (custom CMS and website)

Custom CMS and website for WonderMediaGroup.

Check out: http://wondermediagroup.net

Strapp (iPhone app)

Strapp is trading iOS financial application where user can buy and sell stocks. Best part of this application is social branch, where users can follow themselves to check their actions.

Softnauts Loyalty Management System

In response to current needs and market trends, Softnauts created a new solution - Softnauts Loyalty Management Mobile Application - that allows small and medium business owners to enrich their offer and reach customers and influence their shopping habits.
By means of loyalty cards and intuitive native Android application, store staff can easily create and maintain client’s accounts, manage

…
discounts for loyal buyers. The application also offers referral program to encourage clients to share information on store offer and great offers in return receiving points and increasing clients’ retention.

Download from:
https://play.google.com/store/apps/details?id=com.softnauts.loyalty

Read more...

Softnauts The Game

The Sun might explode any moment and human civilization will cease to exist. Governments are sending rockets from Earth in different directions to explore the Universe to find and collect all the memory chips. The chips are the remains of space sniffers sent on a journey long time ago. They contain information that will help Humans to find their way to New Earth. Kadett, use your agility, speed and endurance to save our

…
species. Your rocket takes off in 50 seconds. Hurry up and let the force be with you!

Download from: https://itunes.apple.com/pl/app/softnauts/id1065897736

Read more...

Crack The Code (Android, iOS, web)

The complete “Crack The Code” game package consisting of several apps is licensed to radio stations for use exclusively in their official broadcast territory. “Crack The Code” is an interactive game created for radio broadcasters that is controlled by software and listeners using the keypad of their phone.

…
User should guess randomly created a 4 digit (or a 6 digit) code. The CTC Studio App detects incoming DTMF signals and responds accordingly by playing an assigned audio WAV file, displaying the entered numbers on screen and calculating how many numbers have been entered correctly.

The player who successfully enters the correct numbers in sequence that matches the generated 4 digit code wins the game. There are also iPad, Android and web versions of the game in which user can choose single or multiplayer mode. 

Download from:
https://play.google.com/store/apps/details?id=com.softnauts.crackthecode&hl=en
https://itunes.apple.com/us/app/crack-the-code/id682274164?mt=8&ign-mpt=uo=2

Read more...

Reviews

4.8
14 reviews
Sort by

App Dev & Landing Page for Higher Education Organization

"While allocating plenty of room for creativity, they still worked within stable procedures." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2018 - Ongoing
Project summary: 

Softnauts delivered an iOS and Android app featuring geo-location capabilities to aid in navigating a large campus. The app also offers text- and image-based descriptions of key sites around the college.

The Reviewer
 
1001-10,000 Employees
 
Poland
Karolina Andrzejewska
Specialist International Marketing, AGH University of Science and Technology/
 
Verified
The Review
Feedback summary: 

The app has been praised for its visually attractive appearance and easy-to-understand interface. Softnauts made themselves available for digital and in-person communication and skillfully balanced innovative and traditional ideas. Customers can expect an understanding, feedback-friendly partner.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an international marketing specialist at AGH University of Science and Technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

I needed an IT company to develop a geo-location mobile app for our university. We have the largest campus in Poland, and countless international students informed us they needed help navigating it.  

SOLUTION

What was the scope of their involvement?

I gave them specifications, and they developed an iOS and Android mobile app and a landing page. The app and landing page are available in Polish and English. The app features a geo-location and navigation feature that helps students locate themselves on campus when they’re lost. Other vital information such as opening hours, sports/clubs, and copy centers is easy to access. Important locations on campus have their own profile that displays photo galleries and information about staff members (via a program connected to our university database).

What is the team composition?

We worked with around nine people. I only met the project manager and the designer, but I loved their whole team.

How did you come to work with Softnauts?

I looked online for IT companies and was impressed with Softnauts.

How much have you invested with them?

I spent between $25,000–$50,000.

What is the status of this engagement?

We worked together from November 2018 until January 2019. Their speed was quite impressive.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People were very impressed by the app’s innovative design and simple onboarding process. It’s aesthetically pleasing and will be very useful for our university.

How did Softnauts perform from a project management standpoint?

Their project manager performed very well. She was always available to come to a meeting or talk to me, even after hours. I couldn’t believe she made time to have personal meetings with me. Normally, we communicated over email and phone. She also gave me access to a panel when I could comment on their work.

Their team was professional, friendly, and responsive and delivered high-quality work for a reasonable price. The focus on brainstorming and creativity led me to develop ideas I hadn’t thought of before. Beyond their physical work, they possess an intangible value that makes cooperating with them worthwhile.

What did you find most impressive about them?

While allocating plenty of room for creativity, they still worked within stable procedures. Their combination of price, quality, and speed was great.

Are there any areas they could improve?

No, not that I was aware of.

Do you have any advice for potential customers?

Clients shouldn’t be afraid of laying out their vision. Softnauts provides space for your ideas and gives reasonable feedback. They’ll tell you what’s possible for your price.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android App Dev for Enterprise Social Networking Firm

“They’ve significantly reduced the development time for new functionalities for our products.”

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2016 - Ongoing
Project summary: 

Softnauts took over mobile development from a previous vendor and eventually took over backend web development as well. They currently test and update mobile and web app functionalities.

The Reviewer
 
1-10 Employees
 
Netherlands
Founder & CEO, Enterprise Social Networking Firm
 
Verified
The Review
Feedback summary: 

Exemplary customer service sets Softnauts apart. From the CEO downward, they’re committed to delivering personal attention and understanding the specific needs of a project. Their app has received positive user feedback, has few bugs, and is always updated quickly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a social networking company in the mental health sector. I started the company while working in a different industry as a way to keep contacts up to date on my new projects. But once the platform got picked up by a mental health institution, I decided to continue developing it in that direction. We currently offer a web and mobile app that allows mental health professionals to interact and discuss the different issues they run into with clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

I’d been outsourcing to a company in India, but the long-distance relationship became too difficult to manage. My perception of the concepts simply didn’t match theirs, which led to lots of frustration and work I couldn’t use. Based on that, I decided to look for a new development team a bit closer to home.

SOLUTION

What was the scope of their involvement?

We initially hired them to take our web app and create a mobile app version, but they performed so well that we eventually transferred our front- and backend web development to them, too.

One of their primary tasks was replicating the functionalities of our web platform in an iOS/Android mobile app. Push notifications were especially important since we have a social networking platform. We ended up liking the very first design Softnauts produced, so we chose to keep developing it.

Beyond that, we’re hoping to start migrating our platform over to React. They’ve hired a backend developer specifically for us who has that coding expertise, so we’re looking to start that soon.

What is the team composition?

We have a project manager; Android, iOS, and backend developers; and a QA tester. The CEO also meets with us occasionally.

How did you come to work with Softnauts?

They were the best fit out of all the companies we researched. Konrad (CEO, Softnauts) is around my age and made sure to have personal contact with us, which is a major reason we’ve stuck with their company for so long. He understood us well and made it feel like we had control over the direction of our projects.

How much have you invested with them?

We’ve spent over $200,000 so far.

What is the status of this engagement?

We’ve been working together since August 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve significantly reduced the development time for new functionalities for our products, which has been a big improvement over our previous vendor. Now that the mobile app has launched, we’ve also received lots of positive feedback about its usability. Since we deal with mental health professionals, our users are a bit on the older side, but they’ve reported that the app is intuitive and user-friendly.

Going forward, we have at least another year’s worth of improvements and new features to roll out. Softnauts has done good work, and we’re especially appreciative of the backend developer they hired specifically to meet our needs. That’s sped up our development process a lot.

How did Softnauts perform from a project management standpoint?

We work in two-week sprints and manage them with weekly calls. Our in-house project manager coordinates with theirs via Slack most of the time. We can also use Slack to get in touch with the developers if we need to, but their project manager usually handles everything. Besides that, we use Jira and Confluence to keep track of project tasks and use GoToMeeting for voice calls with screen-sharing. We also visit their office in person at least four times a year.

What did you find most impressive about them?

Whenever we make a trip to their offices, the CEO invites us to have lunch with him and always makes it feel like we’re a top priority. He’ll spend two or three full days listening in on meetings with our team. It helps us feel like we’re all part of a unified team and that he really understands what’s going on with our account. It’s a big risk to have all development done by a single party, for continuity reasons. But they make it clear that they’re invested in our business from top to bottom. Having the ability to sit down and discuss our issues with the CEO directly is a great comfort, especially after feeling like we were lost in the shuffle with our previous vendor.

Are there any areas they could improve?

There’s always room to improve, but I don’t really have anything to complain about. There are always some bugs that appear after you release new functionalities in an app, and with Softnauts it doesn’t happen very often. Their QA tester does a good job.

Do you have any advice for future clients of theirs?

It’s important to maintain constant contact when outsourcing, both by using Slack and also by organizing weekly phone calls at a fixed time so the whole team can meet. Even if there’s nothing to discuss, it’s still beneficial to spend five or ten minutes touching base with the team in order to build stronger rapport and team spirit.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’ve made good progress over the last few months in terms of maintaining the budget.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Video Marketing Company

"They produce high-quality work for an extremely reasonable price."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2017 - Jan. 2018
Project summary: 

Softnauts created a website, handling the entire process from design to launch. They offered valuable suggestions regarding various features, functionalities, and integrations to improve the site’s performance.

The Reviewer
 
11-50 Employees
 
Amsterdam, Netherlands
Lennard Kooy
Managing Director, StoryTEQ
 
Verified
The Review
Feedback summary: 

A cost-effective agency, Softnauts delivered an aesthetically pleasing and reliable website that in-house resources could easily manage. Despite some scheduling setbacks, the team was generally consistent in their communication and on track throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the managing director at StoryTEQ. We work with brands to enhance their video marketing through our dynamic platform and campaign strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softnauts?

We develop our platform in-house, which is often very time-consuming work. I needed a team to help reduce that workload.

What were your goals for this project?

The delivered website needed to align with our company’s platform and values.

SOLUTION

How did you select this vendor?

I worked with Softnauts on various projects in previous years. I knew they were transparent, reasonably priced, and capable of delivering great work.

Can you go into detail about the services they provided and the scope of the project?

The Softnauts team designed, developed, and tested the website. Their proactive thinking improved the site’s features, speed, CMS integrations, and more.

What was the team composition?

They provided a project manager, a designer, and a developer for this project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re pleased with the website’s design and it’s still functioning properly. Because of the team’s strategy in the development architecture, we can easily make adjustments when necessary.

How was project management arranged and how effective was it?

We communicated efficiently through Trello and Skype. Despite the language barrier, there were no miscommunications or misunderstandings.

What did you find most impressive about this company?

They produce high-quality work for an extremely reasonable price.

Are there any areas where they can improve?

At one point, our project manager left the project, which resulted in a few scheduling issues and developmental delays. Eventually, they delivered on the missed requirements.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android and iOS App Dev for International Customs Org

"I enjoyed communication with Softnauts as they have defined processes and are always available and responsive."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - June 2018
Project summary: 

Softnauts developed an Android and iOS mobile app that is connected to a Moodle-based LMS and can save user learning and practice progress.

The Reviewer
 
51-200 Employees
 
Brussels, Belgium
E-learning Manager, International Customs Organization
 
Verified
The Review
Feedback summary: 

The project is still in its release stage. Softnauts communicates effectively and works professionally.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an intergovernmental organization dealing with customs matters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softnauts?

We hired them for the development of a mobile app.

What were your goals for this project?

We wanted to use the mobile app to help disseminate knowledge about a specific international customs tool.

SOLUTION

How did you select this vendor?

We approached several companies and Softnauts provided both the best offer and the best understanding of our project.

Describe the project in detail.

We wanted to develop an app that would train people on a specific development topic while also testing their knowledge and providing some practical tools. The app is available in our two official languages, English and French. This app is connected to our Moodle-based LMS to save users' progress. One of the main challenges was to make it usable for people with no access to the LMS; solutions were found to address this.

What was the team composition?

A project manager was our main point of contact. We had initial kick-off meetings with the management and the development team, including iOS and Android developers. Only when technical decision making arose did we converse with the development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are just at our release stage so it is too early to comment on this.

How effective was the workflow between your team and theirs?

I enjoyed communication with Softnauts as they have defined processes and are always available and responsive. All the people I met are fluent in English, which has made communication a lot easier.

What did you find most impressive about this company?

They are very professional and easy to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android App Development for Ice Delivery IT Services Firm

"They provided feedback and responsive service, even when the office was closed."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Softnauts built an Android app to replace an outmoded mobile system. The beta version is live and runs on a cloud-based server. The team provides maintenance and support while they build new functionalities.

The Reviewer
 
1-10 Employees
 
Ohio
Tony Dickson
Owner, Cool Running Software
 
Verified
The Review
Feedback summary: 

The app has received positive stakeholder feedback for its accessibility. Comprehensive documentation and logical workflows ensure an effective collaboration between teams. The team remains organized and accessible as they proceed with development.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I own Cool Running Software and Olmsted Ice. The former develops operations software for ice businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

Originally, the software was a server-based system that ran on a Windows mobile app and an SQL database. We then needed to transition to an Android app when Windows Mobile became obsolete.

SOLUTION

What was the scope of their involvement?

We asked Softnauts to write an Android app that would work with the Windows system. However, that was a mistake because we needed to rebuild the entire system, which they finally did a few years later for our cloud-based server. We just launched the new system in beta with a web-based system for the app’s licensing. Since those licenses are stored in the cloud, I’ve asked Softnauts to develop an emergency bypass feature that will ensure our partners won’t lose data. They’re now building that functionality, and continue to do bug fixes and enhancements. The team is also creating push notifications, which will run from mobile app to the web system.

How did you come to work with Softnauts?

I researched mobile app developers via Upwork and met with a few international agencies. Although I was hesitant to hire a foreign vendor, Softnauts’ English skills made them stand out.

How much have you invested with them?

We’ve spent at least $100,000.

What is the status of this engagement?

We started working with them in 2014 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers have been very happy despite initial concerns that their employees were too old to handle the new technology. Although there have been a few issues, Softnauts successfully streamlined my business’ technical components in a step-by-step process with immediate fixes.

How did Softnauts perform from a project management standpoint?

The project management role has experienced turnover, but new resources onboarded quickly by leveraging their predecessors’ comprehensive documentation. The team works effectively with our in-house web and API developers, adhering to our requirements. We use Trello, which keeps everyone in constant contact and in the loop. We’ve only met via Skype.

What did you find most impressive about them?

They provided feedback and responsive service, even when the office was closed. I’m always able to message the owner and get someone online to provide assistance in real-time.

Are there any areas they could improve?

I wish I could pay less, but costs are good.

Do you have any advice for future clients of theirs?

Get full quotes upfront–ones that include the cost of bug fixes.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Modern Learning Management System for Schools

"The end product was high quality and exactly what we needed for that stage of development."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jan. 2017 - June 2018
Project summary: 

Working with an accelerated timeline, Softnauts developed a custom learning management system for schools. They provided full stack development to create a modern and functional product.

The Reviewer
 
11-50 Employees
 
Valparaiso, Indiana
Myron Cizdyn
CEO, BLPS
 
Verified
The Review
Feedback summary: 

The learning management system met all requirements and has an impressive UX. Softnauts was mindful of the accelerated timeline and completed the project without sacrificing functionality. They were professional and invested in the project’s success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a learning platform company for schools and universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softnauts?

We wanted to develop a custom learning management system for schools.

What were your goals for this project?

We wanted extensive functionality that would create a modern user experience, and we wanted to finish as quickly as possible.

SOLUTION

How did you select this vendor?

We met with Softnauts at a conference, and they impressed us the most through the interview process.

Can you go into detail about the services they provided and the scope of the project?

Softnauts provided full stack development for the system. They assisted with project management in a dedicated team model.

What was the team composition?

We worked with three developers, two QC managers, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The end product was high quality and exactly what we needed for that stage of development.

How was project management arranged and how effective was it?

Softnauts worked well within our project timeline. They were professional and dedicated to our product’s success.

What did you find most impressive about this company?

They are talented with their UX development.

Are there any areas where they can improve?

Their project management could have been more proactive, but overall, our engagement was very good.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Numerous Outsourced Development for Online Gambling Company

“The project Softnauts worked on was a huge success, leaving the client very happy.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

Softnauts provided additional development work for a client, including the build for a mobile and web application using JavaScript and Native iOS and Android platforms.

The Reviewer
 
1,001-5,000 Employees
 
London, United Kingdom
Erez Leket
Former Mobile Solutions Manager, Unibet
 
Verified
The Review
Feedback summary: 

Softnauts provided high-quality development services for a client, leaving them extremely satisfied. Their flexible, professional, and proactive approach to projects sets them apart. They provide additional feedback and are willing to work with clients to improve outcomes whenever possible.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the former mobile solutions manager at Unibet, an online gaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

We needed additional development resources to improve one of our existing applications for a client.

SOLUTION

What was the scope of their involvement?

Softnauts integrated with our team on various projects, including a client-server application. They helped develop a mobile app, for example, including a database and server within an API consisting of an admin panel that allowed the customer to manage the backend. They even helped reshape the design requirements of the project, mostly using JavaScript and Native environments to build the apps.

What is the team composition?

We worked with a project manager, a team of web and mobile app developers, and some designers.

How did you come to work with Softnauts?

I was looking for developers in Poland specifically, because the location was more accessible to us from the UK than other vendors in areas like the Ukraine and India, and there's less of a language barrier. We chose to work with Softnauts, because their prices were competitive and we liked their approach after meeting with their team in person.

How much have you invested with them?

We invested about $150,000 in total.

What is the status of this engagement?

At Unibet, I worked with them from 2015 to around November 2017 on a specific project. They continue to work with that client on maintenance and improvements as needed, and I've also continued my relationship with them in my new role at a different company since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project Softnauts worked on was a huge success, leaving the client very happy. In fact, that client has continued their relationship with Softnauts as a result of their high-quality work.

How did Softnauts perform from a project management standpoint?

Softnauts' project management approach is seamless. They were accessible and stayed organized through Jira, which I always felt helped keep me in the loop throughout the stages of the project. They're also good about following client requirements and providing additional feedback where they feel it would improve outcomes.

What did you find most impressive about them?

I'm most impressed by their agile approach to projects; they keep an open mind throughout the process, which can be hard to find in most vendors. They remained positive and proactive, without fluctuating in cost, even when we had to make changes to the scope of work. I felt like they genuinely cared about client satisfaction at the end of the day. 

Do you have any advice for potential customers?

The more detailed your requirements for development are, the better. Make sure you know what you want and it's clear within the initial scope of work for more the most accurate outcomes.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android and Web Development for Ranking & Dating App

"Users provide positive feedback and continue to return to the app."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Apr. 2018
Project summary: 

Softnauts developed iOS and Android applications for a rating-based dating app, working from scripts to develop the wireframes. They also worked on an associated landing page to promote the applications.

The Reviewer
 
1-10 Employees
 
Antwerp, Belgium
Mareno de Kort
Founder, Attractiv B.V.
 
Verified
The Review
Feedback summary: 

Undergoing testing during development, the applications were built smoothly and efficiently, ensuring the requirements were properly met. The team responded quickly to any feedback and communicated effectively at all times, ultimately producing quality products.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Attractiv B.V., a rating and dating app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

I needed a company to help me develop an app and a landing page for our website.

SOLUTION

What was the scope of their involvement?

They developed my iOS and Android app for rating and dating, as well as a landing page. People upload their picture, then other users rate them based on that picture. They end up in a ranking. The dating part comes into place where people can look at the rankings and filter the results to see, for example the highly-rated people in their area, based on gender preferences, age, and distance. They then can wink at each other and start dating. The website was to explain the app and encourage people to download it. I had the script and they developed the wireframes.

What is the team composition?

I worked with Konrad (CEO/Founder, Softnauts), a project manager, and a developer. There were multiple developers working on the project.

How did you come to work with Softnauts?

I found them through a friend who had worked with them on several projects. He was very happy with their partnership.

How much have you invested with them?

75,000 euros [$88,440 USD].

What is the status of this engagement?

We worked together from October 2016 until April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had some issues launching the iOS app because Apple didn’t allow it. We then developed the Android one. We had a soft launch, then a real launch of the Android app.

We performed several tests during the development, working with test groups and users. Those experiences were really good and helped us to nail the product quickly. Users provide positive feedback and continue to return to the app. We’re going to launch it in the Netherlands and hopefully see real results there.

How did Softnauts perform from a project management standpoint?

They give very rapid feedback with very tiered scheduling. If something isn’t possible time-wise or technology-wise, they’re very clear about it. Their communication is very good­—we used email and Google Docs.

What did you find most impressive about them?

The price for the quality is unmatched.

Are there any areas they could improve?

When we wanted to develop the Android app, they didn’t have Android developers at that moment. They worked it out though.

Do you have any advice for potential customers?

Be very clear in your briefings to avoid going back and forth since you’ll be working with a lot of people remotely.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Gift Card Company

"Softnauts were great. They were very proficient in English which could be an issue working with an offshore team.."

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5.0

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The client hired Softnauts primarily for the development of their iOS and Android app and extended the scope of the agency’s involvement to include mobile strategy.

The Reviewer
 
11-50 Employees
 
Pittsburgh Metro Area
Mobile Platforms Manager, Gift Card Granny
 
Verified
The Review
Feedback summary: 

Softnauts consistently delivered quality work for the client. The agency was praised for their effective and pleasant communication. There were no complaints for Softnauts. The agency exceeded the client’s expectations and is recommended to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We contracted Softnauts to work with two different companies, the first one being Gift Card Granny. That company is like a Kayak.com of gift cards. It aggregates various discount gift card deals and gives users the best deal. The other company was SaveYa, which buys and sells discount gift cards from users.

What is your position?

I am the mobile platforms manager, in charge of Android and Apple app development for both products.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softnauts?

We've contracted Softnauts to develop everything in the app and every feature in regard to our mobile strategy. We incorporated them with all our internal development and used that to augment our productivity year to realize the features that we wanted to build in our apps.

SOLUTION

Please describe the scope of their involvement in detail.

They were involved primarily with the development. We would come up with specs, mockups, and rough ideas, and then we would send it to them. They were great at providing the standards of modern app development with regard to Android and Apple. They definitely helped influence the direction of features. They would give us the code, we would test it, and we were the ones who would release it.

On the Gift Card Granny side, I know they had integrations with the device location system. Basically, all the apps that they worked on communicated with our APIs [application programming interfaces], which did all the real heavy lifting of integrating with other systems. They handled user logins.

How did you come to work with Softnauts?

My CEO actually came across them. I think from some sort of website review. I'm not exactly 100 percent on that. We reached out to them and started doing a trial period with Gift Card Granny. They actually started out with two developers, one Android and one iOS on our Gift Card Granny product. After working with them, we saw the value of having them, so we incorporated them into our other project.

Could you provide a sense of the size of this initiative in financial terms?

It cost between $50,000 and $200,000.

What is the status of this engagement?

They work until next week [July 2016], I think. We started building up our team internally, which removed the need to have external development.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Our apps consistently grow in retained users. That, of course, is a multipronged effort of marketing and other aspects of the company.

How did Softnauts perform from a project management standpoint?

Softnauts were great. They were very proficient in English which could be an issue working with an offshore team. Communicating with them was very easy. Softnauts turned around the features very fast, and they were always done very well. There was very little QA [quality assurance]. We could take what they had done in a prior sprint and do a minimal amount of testing on it and release it to production without issue.

What distinguishes Softnauts from other providers?

Personally, I have never managed any international contractors, so I don't have a great base to compare them to. It was nice being able to communicate directly with the development resources. Oftentimes, if you work with a contracted company, you're playing the telephone game where you communicate one thing, they communicate it to another person and, by the time it gets to the developer, it's all misconstrued. Being able to communicate with those developers directly was an excellent service that Softnauts provided.

Is there anything Softnauts could have improved or done differently?

There's probably stuff that we could have done on our end. Softnauts exceeded our expectations. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    That one’s harder to assess being that we weren’t really applying set deadlines to their work. We would give them a project, and when it was done, if it was done well, it was fine with us.
  • 5.0 Cost
    Value / within estimates
    We could effectively get two developers in their system per one here, so it was quite a cost savings.
  • 4.5 Quality
    Service & deliverables
    5 is absolutely perfect, and I don’t think anyone would achieve that.
  • 5.0 NPS
    Willing to refer
    We are very likely to recommend them.

App Development for Recycling Equipment Manufacturer

"I would use them [Softnauts] again. It was a simple project, but they still did a great job."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Sep. 2015
Project summary: 

The client hired Softnauts to provide end-to-end development services during the building of their iOS app intended for use by their sales personnel.

The Reviewer
 
51-200 Employees
 
Dungannon, UK
Colin Rafferty
Office Manager, Portafill International Ltd.
 
Verified
The Review
Feedback summary: 

Softnauts contributed to an effective app that receives positive feedback from its users. The client appreciates the agency’s professionalism and responsiveness. There were no complaints for Softnauts and the agency is recommended to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Our company makes construction equipment for recycling industries. We export the machines from Ireland to various countries in the world. Our biggest export market would be Europe. We also have a growing base in the United States, Australia, New Zealand and some parts of Asia.

What is your position?

I’m the office manager of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softnauts?

We were looking to create an app that we could distribute to our sales personnel.

SOLUTION

Please describe the scope of their involvement in greater detail.

Softnauts was fully responsible for building our iOS app that our sales team uses end-to-end. It’s a simple app that shows dealers photographs of machines, videos and specification sheets. It allows the dealers to go online and browse. There’s a backend content management system that I have access to, which allows me to upload videos, photographs, and documents. The content can then be downloaded, saved locally and accessed offline.

How did you come to work with Softnauts?

We had tried a few other contractors and the results were not good. In fact, one of the contractors we had from Europe actually ended up being paid for work that they didn’t deliver. We used oDesk (now Upwork) and it turned out that the guy was fraudulent. That cost us a few thousand dollars, and we were very skeptical about using another offshore development company. I spoke to the guys at Softnauts, and they seemed to be more professional in their approach. We went with them and it turned out great.

Could you provide a sense of the size of this initiative in financial terms?

The cost of the project was about $7,000.

What is the status of this engagement?

We started working with them back in June of this year [2015]. The project was finished about a month ago. It didn’t take them very long. Softnauts did a good job. They were very responsive to, any questions I had and they understood what I wanted very quickly.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I’ve only really started to push it out to our dealers. They’ve all been happy with the app. It’s not something you can measure, but it helps the dealers meet with their customers. In the past, they had hard copies of brochures and now, this way, they have everything on their iPods. Our process is a lot more efficient thanks to the app.

How did Softnauts perform from a project management standpoint?

Softnauts were very thorough. Madeline was the initial contact that I had. She pulled the quote together. They were very professional and quick at coming back with prices. Once we agreed to a price, it was handed over to Chris, who was the project manager. There were two developers working on the app. It was seamless; the first prototype didn’t have any bugs. Whatever internal processes they had, it seemed to get most of the bugs out before it was delivered to us. They got me to sign onto Amazon Web Services as well. Once it was all finished, they published it to the app store. I didn’t have to give them a whole lot of direction. They were very tuned into what I wanted.

Is there anything Softnauts could have improved or done differently?

They took my initial design and ran with that. They didn’t actually provide any variations. I didn’t ask them to either. They did everything I wanted them to do, and there wasn’t anything they didn’t do properly. I would use them again. It was a simple project, but they still did a great job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was spot on. I paid what they quoted in the beginning.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer