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    Kraków, Poland
    +48 690 019 841

Mobile and Web Software House

4.8
10 reviews

Have you ever been wondering what makes a great team? Above all - People! We are a mobile web development company from polish Silicon Valley - Krakow.

Our expertise comes from practise, with dozens of completed projects from over 15 countries (including USA, Australia, Germany, Belgium, United Kingdom), we know what it takes to deliver great quality with reasonable pricing and within the time frames. We aim to build stable business relationships based on transparency, expertise and excellent communication.

Our team will assist you throughout the whole process, starting with gathering requirements, through design, development and QA. We know what means to follow Agile principles and we use them to yours and our advantage. 

Check out our http://dribbble.com/softnauts !

You can count on us in the following technologies:

  • MOBILE: iOS, Android, ReactNative, Unity3D
  • WEB: PHP (Symfony, Laravel), JavaScript, Angular, React, Node, Vue, WordPress
  • DESIGN: Sketch, InVision, Zepplin, Origami
  • DB: MySQL, PostgreSQL, MongoDB
  • HOSTING: AWS, OVH
READ MORE...
 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Kraków, Poland
headquarters
  • Softnauts
    al. Juliusza Slowackiego 15A/8
    Kraków 31-159
    Poland
    +48 690 019 841
other locations

Portfolio

Key clients: 
  • Tesco
  • PregLife
  • Exhibit-E
  • World Customs Organization
  • GiftCards.com
  • Portafill International
  • SonicBullet
  • TradeRouter
  • Bright.Cards

ASK Expertise (Android & iOS app)

Expertise APP provides cross team communication and collaboration in one platform through which questions or problems faster and better solved specifically in this case the health sector. Bring your question or case directly to the right people and start appropriate conversation to find a solution.

Use the APP to:

• Easy to communicate with your team - around team - additional care setting or external expert
• Your case or ask to place quickly and easily.
• Easy to search the central knowledge base.
• Manage your notifications to work so focused.

The APP makes your work life easier, even more fun and therefore more productive.

Attractiv (Android app)

Finally find out how attractiv you are!
Make the perfect selfie or upload the best picture of yourself you’ve ever made. Choose to be rated by men or women and of which age and find out how they rate you on a scale from 1-10.
Check out the rankings to check out the hottest men and women in your area and the world!

FCRF (iOS app)

A must-have App for fancy color diamond professionals and retailers. 
For the first time, the Fancy Color Research Foundation delivers to your mobile the Fancy Color Diamond Index, the Rarity Evaluator, research and articles and the Auction Wiz. Information is power!

Captain Stent (Android & iOS game created with Unity)

Join Captain Stent in a learning adventure through Heartland - a beautiful land that you want to protect. With him as your guide, you will fight off the bad habits that come your way so that you can live a better, healthier life! You will battle cigarettes, junk food, and more while learning how to make good decisions in your day-to-day life.

Looper (Android & iOS app)

Looper is an social app based on geolocation. It’s main idea is to visit the place, create or open existing loop and start chatting with people within it’s radius - in order to meet or make friends.
Looper also has feature for hotels that allow guests to ask questions to sta  members via public or private chat. In this case application is connected with special web panel allowing both sides to communicate easily.

Bright.Cards (Android & iOS app created with Unity)

The Bright Cards application allows learners to reach learning goals by practicing with personalized content (ready-made decks based on curriculum or custom material created by teachers). Our gamified learning tool helps teachers reduce classroom stress and attract students to learning. 

Bright Cards is also a great way to learn foreign languages in a group. Absorbing gameplay and the spirit of competition helps break language barriers. It will develop your reflexes and language creativity, it will teach you to think in a foreign language. But most of all it will enrich your vocabulary!

Learn in English, German, Polish, Turkish, Spanish, French, Italian, Portuguese, Greek, and Russian. Prepare your own cards and decks to learn or practice any subject.

eTabu (Android, iPhone apps)

eTABU is a party game where players of two teams guess the keywords presented by their team-mates, who cannot use the forbidden words or gestures. The team who earns a certain amount of points first, wins. The option to choose a foreign language makes this game a great way to learn and have fun. For a great start You receive a total of 1000 free keywords in 10 different languages: English, German, Polish, Turkish, Spanish, French, Italian, Portuguese, Greek, Russian.

Download from: 

https://itunes.apple.com/pl/app/tabu-taboo/id987859475?mt=8

Involved (iPhone app)

Photo sharing social app.

Parking app (iPhone app)

iPhone app for finding car parks.

Starlinger (iPhone app)

iPhone app with iBeacon technology.

Ivanho (iPhone app)

Financial app

Portafill Sales App (iPad app)

The Portafill Sales App is an application for Account Managers and Sales Managers visiting their clients on site. The app allows both online and offline presentation of available machines, their documentation, pictures as well as high resolution videos. Sleek design do not distract clients but smoothly implements the application content being a pleasant background for its superior goal.

Download from: https://itunes.apple.com/pl/app/portafill-salespersons-toolkit/id1040475...

Traderouter (website)

Website for trading company.

Check out: http://www.traderouter.com 

 

WonderMedia - (custom CMS and website)

Custom CMS and website for WonderMediaGroup.

Check out: http://wondermediagroup.net

Strapp (iPhone app)

Strapp is trading iOS financial application where user can buy and sell stocks. Best part of this application is social branch, where users can follow themselves to check their actions.

Softnauts Loyalty Management System

In response to current needs and market trends, Softnauts created a new solution - Softnauts Loyalty Management Mobile Application - that allows small and medium business owners to enrich their offer and reach customers and influence their shopping habits.
By means of loyalty cards and intuitive native Android application, store staff can easily create and maintain client’s accounts, manage discounts for loyal buyers. The application also offers referral program to encourage clients to share information on store offer and great offers in return receiving points and increasing clients’ retention.

Download from:
https://play.google.com/store/apps/details?id=com.softnauts.loyalty

Softnauts The Game

The Sun might explode any moment and human civilization will cease to exist. Governments are sending rockets from Earth in different directions to explore the Universe to find and collect all the memory chips. The chips are the remains of space sniffers sent on a journey long time ago. They contain information that will help Humans to find their way to New Earth. Kadett, use your agility, speed and endurance to save our species. Your rocket takes off in 50 seconds. Hurry up and let the force be with you!

Download from: https://itunes.apple.com/pl/app/softnauts/id1065897736

Crack The Code (Android, iOS, web)

The complete “Crack The Code” game package consisting of several apps is licensed to radio stations for use exclusively in their official broadcast territory. “Crack The Code” is an interactive game created for radio broadcasters that is controlled by software and listeners using the keypad of their phone. User should guess randomly created a 4 digit (or a 6 digit) code. The CTC Studio App detects incoming DTMF signals and responds accordingly by playing an assigned audio WAV file, displaying the entered numbers on screen and calculating how many numbers have been entered correctly.

The player who successfully enters the correct numbers in sequence that matches the generated 4 digit code wins the game. There are also iPad, Android and web versions of the game in which user can choose single or multiplayer mode. 

Download from:
https://play.google.com/store/apps/details?id=com.softnauts.crackthecode...
https://itunes....

Reviews

4.8
10 reviews
Sort by

Android and iOS App Dev for International Customs Org

"I enjoyed communication with Softnauts as they have defined processes and are always available and responsive."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - June 2018
Project summary: 

Softnauts developed an Android and iOS mobile app that is connected to a Moodle-based LMS and can save user learning and practice progress.

The Reviewer
 
51-200 Employees
 
Brussels, Belgium
E-learning Manager, International Customs Organization
 
Verified
The Review
Feedback summary: 

The project is still in its release stage. Softnauts communicates effectively and works professionally.

BACKGROUND

Please describe your company and your position there.

We are an intergovernmental organization dealing with customs matters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softnauts?

We hired them for the development of a mobile app.

What were your goals for this project?

We wanted to use the mobile app to help disseminate knowledge about a specific international customs tool.

SOLUTION

How did you select this vendor?

We approached several companies and Softnauts provided both the best offer and the best understanding of our project.

Describe the project in detail.

We wanted to develop an app that would train people on a specific development topic while also testing their knowledge and providing some practical tools. The app is available in our two official languages, English and French. This app is connected to our Moodle-based LMS to save users' progress. One of the main challenges was to make it usable for people with no access to the LMS; solutions were found to address this.

What was the team composition?

A project manager was our main point of contact. We had initial kick-off meetings with the management and the development team, including iOS and Android developers. Only when technical decision making arose did we converse with the development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are just at our release stage so it is too early to comment on this.

How effective was the workflow between your team and theirs?

I enjoyed communication with Softnauts as they have defined processes and are always available and responsive. All the people I met are fluent in English, which has made communication a lot easier.

What did you find most impressive about this company?

They are very professional and easy to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android App Development for Ice Delivery IT Services Firm

"They provided feedback and responsive service, even when the office was closed."

See More

4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Softnauts built an Android app to replace an outmoded mobile system. The beta version is live and runs on a cloud-based server. The team provides maintenance and support while they build new functionalities.

The Reviewer
 
1-10 Employees
 
Ohio
Tony Dickson
Owner, Cool Running Software
 
Verified
The Review
Feedback summary: 

The app has received positive stakeholder feedback for its accessibility. Comprehensive documentation and logical workflows ensure an effective collaboration between teams. The team remains organized and accessible as they proceed with development.

BACKGROUND

Introduce your business and what you do there.

I own Cool Running Software and Olmsted Ice. The former develops operations software for ice businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

Originally, the software was a server-based system that ran on a Windows mobile app and an SQL database. We then needed to transition to an Android app when Windows Mobile became obsolete.

SOLUTION

What was the scope of their involvement?

We asked Softnauts to write an Android app that would work with the Windows system. However, that was a mistake because we needed to rebuild the entire system, which they finally did a few years later for our cloud-based server. We just launched the new system in beta with a web-based system for the app’s licensing. Since those licenses are stored in the cloud, I’ve asked Softnauts to develop an emergency bypass feature that will ensure our partners won’t lose data. They’re now building that functionality, and continue to do bug fixes and enhancements. The team is also creating push notifications, which will run from mobile app to the web system.

How did you come to work with Softnauts?

I researched mobile app developers via Upwork and met with a few international agencies. Although I was hesitant to hire a foreign vendor, Softnauts’ English skills made them stand out.

How much have you invested with them?

We’ve spent at least $100,000.

What is the status of this engagement?

We started working with them in 2014 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers have been very happy despite initial concerns that their employees were too old to handle the new technology. Although there have been a few issues, Softnauts successfully streamlined my business’ technical components in a step-by-step process with immediate fixes.

How did Softnauts perform from a project management standpoint?

The project management role has experienced turnover, but new resources onboarded quickly by leveraging their predecessors’ comprehensive documentation. The team works effectively with our in-house web and API developers, adhering to our requirements. We use Trello, which keeps everyone in constant contact and in the loop. We’ve only met via Skype.

What did you find most impressive about them?

They provided feedback and responsive service, even when the office was closed. I’m always able to message the owner and get someone online to provide assistance in real-time.

Are there any areas they could improve?

I wish I could pay less, but costs are good.

Do you have any advice for future clients of theirs?

Get full quotes upfront–ones that include the cost of bug fixes.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Modern Learning Management System for Schools

"The end product was high quality and exactly what we needed for that stage of development."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jan. 2017 - June 2018
Project summary: 

Working with an accelerated timeline, Softnauts developed a custom learning management system for schools. They provided full stack development to create a modern and functional product.

The Reviewer
 
11-50 Employees
 
Valparaiso, Indiana
Myron Cizdyn
CEO, BLPS
 
Verified
The Review
Feedback summary: 

The learning management system met all requirements and has an impressive UX. Softnauts was mindful of the accelerated timeline and completed the project without sacrificing functionality. They were professional and invested in the project’s success.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a learning platform company for schools and universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softnauts?

We wanted to develop a custom learning management system for schools.

What were your goals for this project?

We wanted extensive functionality that would create a modern user experience, and we wanted to finish as quickly as possible.

SOLUTION

How did you select this vendor?

We met with Softnauts at a conference, and they impressed us the most through the interview process.

Can you go into detail about the services they provided and the scope of the project?

Softnauts provided full stack development for the system. They assisted with project management in a dedicated team model.

What was the team composition?

We worked with three developers, two QC managers, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The end product was high quality and exactly what we needed for that stage of development.

How was project management arranged and how effective was it?

Softnauts worked well within our project timeline. They were professional and dedicated to our product’s success.

What did you find most impressive about this company?

They are talented with their UX development.

Are there any areas where they can improve?

Their project management could have been more proactive, but overall, our engagement was very good.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Numerous Outsourced Development for Online Gambling Company

“The project Softnauts worked on was a huge success, leaving the client very happy.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

Softnauts provided additional development work for a client, including the build for a mobile and web application using JavaScript and Native iOS and Android platforms.

The Reviewer
 
1,001-5,000 Employees
 
London, United Kingdom
Erez Leket
Former Mobile Solutions Manager, Unibet
 
Verified
The Review
Feedback summary: 

Softnauts provided high-quality development services for a client, leaving them extremely satisfied. Their flexible, professional, and proactive approach to projects sets them apart. They provide additional feedback and are willing to work with clients to improve outcomes whenever possible.

BACKGROUND

Introduce your business and what you do there.

I'm the former mobile solutions manager at Unibet, an online gaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

We needed additional development resources to improve one of our existing applications for a client.

SOLUTION

What was the scope of their involvement?

Softnauts integrated with our team on various projects, including a client-server application. They helped develop a mobile app, for example, including a database and server within an API consisting of an admin panel that allowed the customer to manage the backend. They even helped reshape the design requirements of the project, mostly using JavaScript and Native environments to build the apps.

What is the team composition?

We worked with a project manager, a team of web and mobile app developers, and some designers.

How did you come to work with Softnauts?

I was looking for developers in Poland specifically, because the location was more accessible to us from the UK than other vendors in areas like the Ukraine and India, and there's less of a language barrier. We chose to work with Softnauts, because their prices were competitive and we liked their approach after meeting with their team in person.

How much have you invested with them?

We invested about $150,000 in total.

What is the status of this engagement?

At Unibet, I worked with them from 2015 to around November 2017 on a specific project. They continue to work with that client on maintenance and improvements as needed, and I've also continued my relationship with them in my new role at a different company since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project Softnauts worked on was a huge success, leaving the client very happy. In fact, that client has continued their relationship with Softnauts as a result of their high-quality work.

How did Softnauts perform from a project management standpoint?

Softnauts' project management approach is seamless. They were accessible and stayed organized through Jira, which I always felt helped keep me in the loop throughout the stages of the project. They're also good about following client requirements and providing additional feedback where they feel it would improve outcomes.

What did you find most impressive about them?

I'm most impressed by their agile approach to projects; they keep an open mind throughout the process, which can be hard to find in most vendors. They remained positive and proactive, without fluctuating in cost, even when we had to make changes to the scope of work. I felt like they genuinely cared about client satisfaction at the end of the day. 

Do you have any advice for potential customers?

The more detailed your requirements for development are, the better. Make sure you know what you want and it's clear within the initial scope of work for more the most accurate outcomes.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android and Web Development for Ranking & Dating App

"Users provide positive feedback and continue to return to the app."

See More

4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Apr. 2018
Project summary: 

Softnauts developed iOS and Android applications for a rating-based dating app, working from scripts to develop the wireframes. They also worked on an associated landing page to promote the applications.

The Reviewer
 
1-10 Employees
 
Antwerp, Belgium
Mareno de Kort
Founder, Attractiv B.V.
 
Verified
The Review
Feedback summary: 

Undergoing testing during development, the applications were built smoothly and efficiently, ensuring the requirements were properly met. The team responded quickly to any feedback and communicated effectively at all times, ultimately producing quality products.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Attractiv B.V., a rating and dating app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softnauts?

I needed a company to help me develop an app and a landing page for our website.

SOLUTION

What was the scope of their involvement?

They developed my iOS and Android app for rating and dating, as well as a landing page. People upload their picture, then other users rate them based on that picture. They end up in a ranking. The dating part comes into place where people can look at the rankings and filter the results to see, for example the highly-rated people in their area, based on gender preferences, age, and distance. They then can wink at each other and start dating. The website was to explain the app and encourage people to download it. I had the script and they developed the wireframes.

What is the team composition?

I worked with Konrad (CEO/Founder, Softnauts), a project manager, and a developer. There were multiple developers working on the project.

How did you come to work with Softnauts?

I found them through a friend who had worked with them on several projects. He was very happy with their partnership.

How much have you invested with them?

75,000 euros [$88,440 USD].

What is the status of this engagement?

We worked together from October 2016 until April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had some issues launching the iOS app because Apple didn’t allow it. We then developed the Android one. We had a soft launch, then a real launch of the Android app.

We performed several tests during the development, working with test groups and users. Those experiences were really good and helped us to nail the product quickly. Users provide positive feedback and continue to return to the app. We’re going to launch it in the Netherlands and hopefully see real results there.

How did Softnauts perform from a project management standpoint?

They give very rapid feedback with very tiered scheduling. If something isn’t possible time-wise or technology-wise, they’re very clear about it. Their communication is very good­—we used email and Google Docs.

What did you find most impressive about them?

The price for the quality is unmatched.

Are there any areas they could improve?

When we wanted to develop the Android app, they didn’t have Android developers at that moment. They worked it out though.

Do you have any advice for potential customers?

Be very clear in your briefings to avoid going back and forth since you’ll be working with a lot of people remotely.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Gift Card Company

"Softnauts were great. They were very proficient in English which could be an issue working with an offshore team.."

See More

5.0

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The client hired Softnauts primarily for the development of their iOS and Android app and extended the scope of the agency’s involvement to include mobile strategy.

The Reviewer
 
11-50 Employees
 
Pittsburgh Metro Area
Mobile Platforms Manager, Gift Card Granny
 
Verified
The Review
Feedback summary: 

Softnauts consistently delivered quality work for the client. The agency was praised for their effective and pleasant communication. There were no complaints for Softnauts. The agency exceeded the client’s expectations and is recommended to others.

BACKGROUND

Please describe your organization.

We contracted Softnauts to work with two different companies, the first one being Gift Card Granny. That company is like a Kayak.com of gift cards. It aggregates various discount gift card deals and gives users the best deal. The other company was SaveYa, which buys and sells discount gift cards from users.

What is your position?

I am the mobile platforms manager, in charge of Android and Apple app development for both products.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softnauts?

We've contracted Softnauts to develop everything in the app and every feature in regard to our mobile strategy. We incorporated them with all our internal development and used that to augment our productivity year to realize the features that we wanted to build in our apps.

SOLUTION

Please describe the scope of their involvement in detail.

They were involved primarily with the development. We would come up with specs, mockups, and rough ideas, and then we would send it to them. They were great at providing the standards of modern app development with regard to Android and Apple. They definitely helped influence the direction of features. They would give us the code, we would test it, and we were the ones who would release it.

On the Gift Card Granny side, I know they had integrations with the device location system. Basically, all the apps that they worked on communicated with our APIs [application programming interfaces], which did all the real heavy lifting of integrating with other systems. They handled user logins.

How did you come to work with Softnauts?

My CEO actually came across them. I think from some sort of website review. I'm not exactly 100 percent on that. We reached out to them and started doing a trial period with Gift Card Granny. They actually started out with two developers, one Android and one iOS on our Gift Card Granny product. After working with them, we saw the value of having them, so we incorporated them into our other project.

Could you provide a sense of the size of this initiative in financial terms?

It cost between $50,000 and $200,000.

What is the status of this engagement?

They work until next week [July 2016], I think. We started building up our team internally, which removed the need to have external development.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Our apps consistently grow in retained users. That, of course, is a multipronged effort of marketing and other aspects of the company.

How did Softnauts perform from a project management standpoint?

Softnauts were great. They were very proficient in English which could be an issue working with an offshore team. Communicating with them was very easy. Softnauts turned around the features very fast, and they were always done very well. There was very little QA [quality assurance]. We could take what they had done in a prior sprint and do a minimal amount of testing on it and release it to production without issue.

What distinguishes Softnauts from other providers?

Personally, I have never managed any international contractors, so I don't have a great base to compare them to. It was nice being able to communicate directly with the development resources. Oftentimes, if you work with a contracted company, you're playing the telephone game where you communicate one thing, they communicate it to another person and, by the time it gets to the developer, it's all misconstrued. Being able to communicate with those developers directly was an excellent service that Softnauts provided.

Is there anything Softnauts could have improved or done differently?

There's probably stuff that we could have done on our end. Softnauts exceeded our expectations. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    That one’s harder to assess being that we weren’t really applying set deadlines to their work. We would give them a project, and when it was done, if it was done well, it was fine with us.
  • 5.0 Cost
    Value / within estimates
    We could effectively get two developers in their system per one here, so it was quite a cost savings.
  • 4.5 Quality
    Service & deliverables
    5 is absolutely perfect, and I don’t think anyone would achieve that.
  • 5.0 NPS
    Willing to refer
    We are very likely to recommend them.

App Development for Recycling Equipment Manufacturer

"I would use them [Softnauts] again. It was a simple project, but they still did a great job."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Sep. 2015
Project summary: 

The client hired Softnauts to provide end-to-end development services during the building of their iOS app intended for use by their sales personnel.

The Reviewer
 
51-200 Employees
 
Dungannon, UK
Colin Rafferty
Office Manager, Portafill International Ltd.
 
Verified
The Review
Feedback summary: 

Softnauts contributed to an effective app that receives positive feedback from its users. The client appreciates the agency’s professionalism and responsiveness. There were no complaints for Softnauts and the agency is recommended to others.

BACKGROUND

Please describe your organization.

Our company makes construction equipment for recycling industries. We export the machines from Ireland to various countries in the world. Our biggest export market would be Europe. We also have a growing base in the United States, Australia, New Zealand and some parts of Asia.

What is your position?

I’m the office manager of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softnauts?

We were looking to create an app that we could distribute to our sales personnel.

SOLUTION

Please describe the scope of their involvement in greater detail.

Softnauts was fully responsible for building our iOS app that our sales team uses end-to-end. It’s a simple app that shows dealers photographs of machines, videos and specification sheets. It allows the dealers to go online and browse. There’s a backend content management system that I have access to, which allows me to upload videos, photographs, and documents. The content can then be downloaded, saved locally and accessed offline.

How did you come to work with Softnauts?

We had tried a few other contractors and the results were not good. In fact, one of the contractors we had from Europe actually ended up being paid for work that they didn’t deliver. We used oDesk (now Upwork) and it turned out that the guy was fraudulent. That cost us a few thousand dollars, and we were very skeptical about using another offshore development company. I spoke to the guys at Softnauts, and they seemed to be more professional in their approach. We went with them and it turned out great.

Could you provide a sense of the size of this initiative in financial terms?

The cost of the project was about $7,000.

What is the status of this engagement?

We started working with them back in June of this year [2015]. The project was finished about a month ago. It didn’t take them very long. Softnauts did a good job. They were very responsive to, any questions I had and they understood what I wanted very quickly.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I’ve only really started to push it out to our dealers. They’ve all been happy with the app. It’s not something you can measure, but it helps the dealers meet with their customers. In the past, they had hard copies of brochures and now, this way, they have everything on their iPods. Our process is a lot more efficient thanks to the app.

How did Softnauts perform from a project management standpoint?

Softnauts were very thorough. Madeline was the initial contact that I had. She pulled the quote together. They were very professional and quick at coming back with prices. Once we agreed to a price, it was handed over to Chris, who was the project manager. There were two developers working on the app. It was seamless; the first prototype didn’t have any bugs. Whatever internal processes they had, it seemed to get most of the bugs out before it was delivered to us. They got me to sign onto Amazon Web Services as well. Once it was all finished, they published it to the app store. I didn’t have to give them a whole lot of direction. They were very tuned into what I wanted.

Is there anything Softnauts could have improved or done differently?

They took my initial design and ran with that. They didn’t actually provide any variations. I didn’t ask them to either. They did everything I wanted them to do, and there wasn’t anything they didn’t do properly. I would use them again. It was a simple project, but they still did a great job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was spot on. I paid what they quoted in the beginning.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Art Gallery Web Design Firm

"They performed very well. ... We have a great working relationship with Softnauts."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2012 - Ongoing
Project summary: 

The client hired Softnauts to provide inventory application and custom website development work using the Symfony framework on PHP and MySQL on the back-end.

The Reviewer
 
1-10 Employees
 
New York Metro Area
CTO, Web Design Firm
 
Verified
The Review
Feedback summary: 

Softnauts consistently delivers quality work and has proven to be a valuable partner for the client. The agency is praised for their responsiveness despite differing timezones. There were no complaints for Softnauts and they are recommended to others.

BACKGROUND

Please describe your organization.

Our company builds websites for art galleries. We build an online system for those galleries to manage their inventory.

What is your position?

I'm the IT [information technology] director of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softnauts?

We needed additional manpower. We needed to find good, talented developers that we could work with and establish an ongoing relationship with. We work with Softnauts to develop both our inventory application and custom websites. It's worked out quite well. We talk to them every day and even though they're on the other side of the world we consider them part of the team.

SOLUTION

Please describe the scope of their involvement in detail.

We do all the design. We'll deliver the design and requirements to the development team at Softnauts, and they develop the platform from there. We use the Symfony framework on PHP. We use MySQL back-end, and we use our own proprietary administration tool, which they haven't had any trouble adapting to. It's all proprietary so it's probably not the easiest thing to understand, and they've done really well with it.

How did you come to work with Softnauts?

I think originally they responded to an advertisement we put out on Stack Overflow.

Could you provide a sense of the size of this initiative in financial terms?

Altogether, the projects have cost between $50,000 to $200,000.

What is the status of this engagement?

We've been working with them for three years [as of October 2015].

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I cannot share any statistics to respect our clients' privacy. They're responsive even though the time zones are different. We seemed to work with the different time zones really well. When we start our day, they're half way through theirs. They've got something ready for us to see in the morning. Then, we can work with them the rest of the day before they wrap up. They've been good about bringing on new developers if we need to ramp up. That's been a plus. On short notice, they can get someone new if we need someone new for a short-term project.

How did Softnauts perform from a project management standpoint?

They performed very well. We've rarely had any issues. If we have, we've gone back, and they've made it right quickly. We have a great working relationship with Softnauts.

What distinguishes Softnauts from other providers?

I've worked with many remote developers in many different countries and in many different time zones. The Polish culture and American culture seem to get along very well. We seem to have the same values and the same type of culture. We get along well, and they feel like they are a part of our team.

Is there anything Softnauts could have improved or done differently?

No. I feel that would be my responsibility. If I wanted something done differently than I would say so, and I'm confident that they would make it happen.

5.0
Overall Score I will definitely continue to work with them for a long time.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It's a great value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Development for Photography Startup

"Softnauts is great at what they do, and they don't need to be instructed on how to set things up. They are extremely trustworthy and creative."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

The client supplied Softnauts with the wireframes for their iOS app idea and tasked the agency with the development and coding of the app.

The Reviewer
 
1-10 Employees
 
Canada
Broc Pacholik
Founder, Photography Startup
 
Verified
The Review
Feedback summary: 

Softnauts is the best developer the client has ever worked with. The agency consistently delivers high quality work and works with autonomy. Softnauts is praised for their ingenuity and technical expertise and is recommended to others.

BACKGROUND

Please describe your organization.

My company is an independent development company.

What is your position?

I am the sole employee of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softnauts?

My app is a photo-sharing app that allows users to upload pictures and respond to posts. I was looking for an iOS developer to help me bring my idea to life. That's why I partnered with Softnauts.

SOLUTION

Please describe the scope of their involvement in detail.

Softnauts was mainly responsible for the development of the app. I provided them with wireframes that I had previously developed, and Softnauts gave me ideas on how to improve them and add more to them and the app. Softnauts did a lot of the actual coding of the app, which included a member login functionality and integration into various other software and social channels, such as Pinterest.

How did you come to work with Softnauts?

I found Softnauts through one of their employees on Upwork. I was working with him independently, and he introduced me to the rest of the team.

Could you provide a sense of the size of this initiative in financial terms?

The cost of the project is in the $10,000 to $50,000 price range.

What is the status of this engagement?

Our partnership in ongoing. We've been working on it for more than a year. We've done various iterations of the app since we first started working together.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don't have any stats to share, but I have done work with other companies and working with Softnauts is definitely the best experience I've had. I don't need to micromanage them. They take on responsibility for the project and deliver a great product.

How did Softnauts perform from a project management standpoint?

I'm very happy with their project management and the work that they've done for me.

What distinguishes Softnauts from other providers?

Softnauts' ability to suggest things and think outside the box is incredibly valuable. Softnauts is great at what they do, and they don't need to be instructed on how to set things up. They also have so much experience in app development, that they can give you concrete examples of how to do things and why a certain choice is better than another. They are extremely trustworthy and creative.

Is there anything Softnauts could have improved or done differently?

No. I really can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were good about delivering work on time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Although they're my secret weapon.

App & Web Development for Financial Services Company

"We know that our product and our company are in good hands working with Softnauts. They care about our success."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2012 - Ongoing
Project summary: 

Softnauts assisted the client in the development of three apps and their company website. The agency’s responsibilities have included front-end development and work on UI/UX.

The Reviewer
 
1-10 Employees
 
Belgium
Ivan De Goeyse
Founder, TradeRouter
 
Verified
The Review
Feedback summary: 

Softnauts is an effective partner and has contributed to apps that receive excellent feedback from users. The agency is praised for their excellent project management and ability to deliver work on time. Softnauts is recommended to others.

BACKGROUND

Please describe your organization.

Our company is Trade Router. We develop trading apps and trading solutions for banks and online brokers.

What is your position?

I'm the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softnauts?

We have offices in Belgium and in the Netherlands. We were having a hard time finding good app developers locally. We needed a developer to help us build the iOS and Android apps for our trading platform. We needed a team that understood our concept and what we needed from a developer. We partnered with Softnauts for those reasons.

SOLUTION

Please describe the scope of their involvement in detail.

We have worked with Softnauts on three apps, and they set up our company website. We are currently developing iOS apps with Softnauts. Soon, we will start working on our Android app. Softnauts was mainly responsible for the front-end development of the iOS app. They also worked on the user interface and user experience for us. For the latest app, Softnauts worked on the design of it as well as some programming on the back-end. We now have a TradeRouter API [application programming interface], and Softnauts is working on developing things further based on that API.

How did you come to work with Softnauts?

We did a simple Google search and they were one of the first companies that we found. We reached out to them and had a brief Skype call with them. They understood what we needed right away, so we decided to work with them.

Could you provide a sense of the size of this initiative in financial terms?

The three apps and the website combined cost us between $50,000 and $200,000.

What is the status of this engagement?

We've been working with them since 2012.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We are a white label company. We sell our app to a bank and what we see is that website traffic is decreasing and app use is increasing. Users like the user interface, and we have gotten a lot of positive user feedback on the apps that Softnauts developed for us.

One of our apps currently has 1,000 users, which is a huge number for our industry. The app manages money and accounts, so they have to be incredibly stable and trustable, which they are. Our app manages accounts from 5,000 euros to 1 million euros [approximately $5,500 to $1.1 million].

How did Softnauts perform from a project management standpoint?

Project management is great on their end. Everything is always done on time, and we get to choose the team and the developers that work with us, which we always appreciate. Their work is always great. In the rare case that they make a mistake, they don't bill us for those hours and fix the problem right away.

I like working with Konrad [Przyludzki, CEO and founder of Softnauts] and his team. We've always had great communication with Softnauts. Our project manager can speak and understand the English language very well. That is not always the case when working with offshore companies.

What distinguishes Softnauts from other providers?

Konrad makes the company special. He's a great person to work with. He understands your business case right away, and knows that different cases need different solutions. We know that our product and our company are in good hands working with Softnauts. They care about our success.

Is there anything Softnauts could have improved or done differently?

Project management and communication is great through email, but it'd be great if we could have a constant video stream so we could see what the other team is working on at all times.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already did it for two or three other projects.