Skynix LLC

BACKGROUND

Please describe your company and position.

I am the CEO of Rods and Cones

Describe what your company does in a single sentence.

Provide workflow automation and color management servcies to the graphics arts industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skynix LLC to accomplish?

• Seamless Order Management: Develop an intuitive web interface for customers to submit, track, and manage print orders efficiently
• API Integration: Enable third-party systems (e.g., e-commerce platforms, CRM, ERP) to automate order submission and status tracking.
• IoT-Enabled Printing Automation: Connect printing devices to the web application for real-time job processing, monitoring, and error detection.
• Scalability & Performance: Build a scalable architecture to support high-volume printing operations with minimal downtime.
• Enhanced Security & Compliance: Implement secure authentication, role-based access control (RBAC), and compliance with industry standards (GDPR, ISO).

SOLUTION

How did you find Skynix LLC?

Online Search

Why did you select Skynix LLC over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

**Scope of Work: Greeting Card Order Processing System**

### **Project Summary**
The project entails the development and implementation of a robust, automated system to manage the daily processing of greeting card orders. The system will support order intake, tracking, production, printing, shipping, invoicing, and API integrations with client systems. It will streamline the entire workflow from order submission to final shipment, ensuring efficiency, accuracy, and real-time updates.

### **Key Deliverables**
1. **Order Processing System**
   - The system will manage and process daily orders of greeting cards efficiently.
   - Orders will be received via API and stored in the system.
   - Support for order modifications including additions, updates, and deletions.

2. **PDF Generation from XML**
   - The system will automatically generate print-ready PDF files from XML data.
   - The PDFs will be formatted according to the client's specifications for proper printing.

3. **Order Tracking & Management**
   - Each order will have a unique identifier for tracking throughout the process.
   - Real-time order status updates will be maintained and accessible.

4. **Daily Production List**
   - A consolidated daily production list will be created from all active orders.
   - The production list will serve as the source for print file generation and shipment preparation.

5. **Print File Imposition**
   - The system will create imposed print files from the production list, optimizing print layouts for efficiency.
   - The imposed files will be formatted to match the requirements of the printing facility.

6. **Shipping & Logistics Management**
   - The system will facilitate scanning and shipping of greeting cards through multiple fulfillment channels:
     - **Regular Shipments**: Standard bulk mailing with scheduled delivery.
     - **Expedited Shipments**: Priority handling for urgent orders.
     - **Direct Mail to Individual Recipients**: Each order shipped with hand-applied stamps for a personal touch.

7. **API Integrations for Client Updates**
   - A secure API will provide daily updates back to the client regarding order status, shipments, and inventory.
   - Clients can retrieve real-time information on their orders through API calls.

8. **Order Management API**
   - The system will provide API endpoints to:
     - **Add New Orders**: Clients can submit new orders programmatically.
     - **Update Existing Orders**: Modify existing orders if needed.
     - **Delete Orders**: Remove canceled or erroneous orders from the system.

9. **Invoicing API**
   - Monthly invoicing data will be generated and made available via API.
   - The client can retrieve invoice records for reconciliation and payment processing.

10. **Bulk Printed Envelope Interface**
   - A user-friendly interface will allow bulk creation of printed envelopes.
   - Envelopes will be formatted and printed in alignment with order details.

11. **Bulk Order Upload & Processing**
   - A dedicated interface will support bulk order uploads.
   - Each bulk order will be processed individually, ensuring each recipient receives a personalized envelope with a unique address.

### **Conclusion**
This system will automate the end-to-end workflow of greeting card order processing, from order intake to final shipment, while integrating seamlessly with the client’s existing systems through APIs. By providing real-time tracking, automated print file generation, and efficient logistics management, the solution will enhance productivity, reduce manual intervention, and improve overall operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Order Processing Efficiency: Reduction in manual order handling time by 50% through automation

System Uptime & Reliability: Achieve 99.9% uptime for the platform with minimal disruptions.

API Adoption & Integration: Successful integration with at least three major external platforms (e.g., Shopify, Salesforce, or custom client portals).

Error Rate Reduction: Decrease in print job failures due to incorrect orders or miscommunications by 30%.

User Satisfaction & Adoption: Positive feedback from customers and internal users, with at least 80% adoption within the first six months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Goals were clearly communicated and assessed on a weekly basis. While most goals were acheived on time, the few goals that needed adjustment were well communicated.

What was your primary form of communication with Skynix LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They produced excellent work, inside the tools we wished used, and made all their dates. All while engaging in clear communication. Remarkable in every sense.

Are there any areas for improvement or something Skynix LLC could have done differently?

None. They even accomodated our meeting time needs while existing 10 hours ahead of our own time zone.

BACKGROUND

Please describe your company and position.

I am the Manager of Wagner Greenhouses, Inc

Describe what your company does in a single sentence.

We are agriculture, construction, mining machinery manufacturing company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skynix LLC to accomplish?

• We hired Skynix LLC for Magento 2 multistore development. With the primary goal of expanding our target audience, we tasked them with designing three online stores (Strapworks, Honest Dog, and Killer Straps) to allow Strapworks to sell products to different clients. One of the stores launched successfully in September 2021, and the other two will be live soon. For the past 5 years, Skynix LLC has provided us with ongoing maintenance and support services. Additionally, they helped us enhance the Advanced Product Options Suite extension developed by Mageworx to tailor our business needs.

SOLUTION

How did you find Skynix LLC?

Referral

Why did you select Skynix LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Skynix LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project was extensive. It began with customizing the Advanced Product Options Suite extension, which didn’t meet the needs of a store with large amounts of product data like ours. Skynix LLC suggested and implemented a solution to this problem, which other vendors failed to do.

They also made several other vital customizations on our website that greatly facilitate our business operations. We turned to their team again for custom Magento theme design and development services. Skynix LLC designed custom themes for multiple websites and delivered excellent results.

Over the years, they have provided us with ongoing maintenance and support, including regular updates of the platform, themes, and extensions, fixing compatibility and other issues, consulting our team on new technology (we used to work with Volusion before Magento), AWS EC2 instance configuration, and 24/7 server support. Skynix LLC has done much for performance optimization.

They conducted a performance audit to find and uninstall unused extensions, including core ones, and recommended removing bottlenecks between the codebase and database. This allowed us to optimize website performance, which is crucial when you have hundreds of thousands of users per month. We continue working with Skynix LLC. After the website release, they helped us set up Magento BI for better data management and analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I’m satisfied with Skynix LLC’s services and the designed website. The website is fast, with a TTFB of 104 ms, which is impressive. It’s also secure due to the AWS EC2 server configured and maintained by Skynix LLC. Most importantly, it provides us with all the functionality, including multiple customizations, needed to operate an e-commerce business effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with Skynix LLC’s team was one of the best we’ve ever experienced. They were very helpful and supportive during difficult times. We didn’t have any communication problems. The team worked on the production site during low-traffic periods and provided us with 24/7 support.

What was your primary form of communication with Skynix LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skynix LLC’s people. We have worked with several team members over the years, and each has impressed us in their own way. They have all done top-tier jobs fulfilling our requests and providing innovative solutions.

Are there any areas for improvement or something Skynix LLC could have done differently?

Our project was particularly complex, so there were times when there was a disconnect in understanding what we wanted and how. The only suggestion would be to refine the discovery phase of any request or major project part. However, even there, Skynix LLC did an admirable job.

BACKGROUND

Please describe your company and position.

I am the CEO of NorX

Describe what your company does in a single sentence.

NorX has been an exclusive distributor for Metso:Outotec, the top crushing and screening company in the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skynix LLC to accomplish?

• We needed a specific interface for our e-commerce website and we needed to customize the software.

SOLUTION

How did you find Skynix LLC?

Skynix LLC was recommended by one of my extension providers.

Why did you select Skynix LLC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Skynix LLC were assigned to this project?

I am working with 3 people from Skynix LLC, web developers and an account manager.

Describe the scope of work in detail. Please include a summary of key deliverables.

Before we started working with Skynix LLC I provided them with a business requirement document outlining my needs as a user. Skynix LLC had to read and understand this document before they started coding.

Skynix LLC used various tools and technologies for my project including Magento, PHP and JavaScript. The software they are building allows users to manage our product attributes in a specific way. Since we manufacture industrial tools we don’t just sell a finished product we need to adapt the tools according to the client’s needs. We customize the product before we sell it in a certain quantity.

Skynix LLC is currently building the prototype of the software and adding more features. We haven’t moved to production yet as I’m making sure the prototype has all the required features. Most of Skynix LLC’s service guarantees that they will deliver our solution and fix any bugs and glitches along the way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I’m happy with Skynix LLC’s work and communication. Skynix LLC team is sharp and understand my needs. They know the technical stuff and once they finish my product I will be able to sell specific tools to my market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Skynix LLC meets the timelines. I had to modify our original timeline due to some internal constraints and Skynix LLC was very flexible in adapting to these changes and deploying the module despite my limitations during the R&D phase of the project.

What was your primary form of communication with Skynix LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like most that Skynix LLC understands my complex needs. I like that they can quickly get my project requirements and convert them into a deployment plan. They also explain the scope of the project and how they will approach it to make sure it matches my needs.

Are there any areas for improvement or something Skynix LLC could have done differently?

Only they should be more diligent in quoting and providing feedback on the project cost. When I ask for a new feature I always ask Skynix LLC to quote the work so I can plan my budget ahead. Other than that they are doing great.

BACKGROUND

Please describe your company and position.

I am the CO-FOUNDER of Innovative DisplayWorks, Inc.

Describe what your company does in a single sentence.

 IDW - The Reliable Partner in Cooling. Innovative DisplayWorks (www.idw.global) is a leading supplier of commercial refrigeration equipment and customized product displays for the food & beverage industry. With a strong emphasis on quality, sustainable innovation, product customization, IoT & AI technology utilization and after-sales services, we aim to actively support our customers’ needs and add value to their business. IDW strives to satisfy all its stakeholders (Customers, Investors, Employees, Suppliers and the Communities we operate) through sustainable long-term partnerships, based on motivation, dedication, determination, fairness and a strong sense of responsibility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skynix LLC to accomplish?

• To get bids/quotes for new work.

SOLUTION

How did you find Skynix LLC?

Clutch Site

Why did you select Skynix LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Skynix LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Skynix LLC gave us quotes for several commercial electrical projects very quickly and accurately. Skynix LLC did the work perfectly and at market rate so we could win the proposals. Skynix LLC did great and is awesome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quotes from Skynix LLC were on time and market rate. We haven’t heard back yet on which ones we won...but will soon!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Skynix LLC is a pleasure to work with and delivers when they say they will. They are a good quoting shop and answer all phone calls and emails.

What was your primary form of communication with Skynix LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skynix LLC, their main point of contact, are very good and detailed...great to work with!

Are there any areas for improvement or something Skynix LLC could have done differently?

None at this time. We are still waiting to hear back on the competitiveness of the proposals we submitted based on their quotes and pricing.

BACKGROUND

Please describe your company and position.

I am the Founder of Alto Pharmacy

Describe what your company does in a single sentence.

Alto provides an easier, more efficient and more affordable pharmacy experience for patients, providers, and partners. Our full-service, digitally-powered pharmacy makes it simpler for patients to live their healthiest life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skynix LLC to accomplish?

• We needed help with web design and development of our e-commerce website. We had another platform and needed to move to a new one.

SOLUTION

How did you find Skynix LLC?

• Online Search
• Referral

Why did you select Skynix LLC over others?

• Good value for cost
• Referred to me

How many teammates from Skynix LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Skynix built our Magento e-commerce from scratch. They’ve been doing our e-commerce development and web design and development. Skynix has designed, developed and implemented our new platform.

Since we have UX designers in our marketing department, Skynix LLC has tried to make our designs compatible with Magento. We provided the Figma files and they implemented them. For some parts Skynix LLC also gave us insights on how to implement the designs on Magento. They currently provide support for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got positive feedback from the marketing team. Since Magento admin is easy to use, the marketing team can configure promotions easily. We had our first Black Friday with the new platform and saw good results and sales. The marketing team likes working on Magento and we are getting more sales than last year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Skynix LLC team is responsive and professional. They delivered on time and supported us during the go-live. The team was available to adjust configurations and fix bugs we found after go-live. The first delay was from our side because we changed our requirements. We asked for integration between the e-commerce platform and our ERP and it was more complicated than expected so it caused delays. But the delay was not from Skynix side.

We use Azure DevOps for project management, but most of the communication is through their platform and we have weekly calls. We also use Microsoft Teams, Google Docs and Google Sheets for the project documentation.

What was your primary form of communication with Skynix LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skynix's team is great, professional, and fun to work with. They always have solutions to our problems and are very responsive. They were proactive in addressing some of the issues.

Are there any areas for improvement or something Skynix LLC could have done differently?

Since we struggled to track the budget consumption and work progress at the beginning of the project, they can improve the administrative side of the company. We had a pre-booked bank of time and the work was in progress. We always had to get clarifications from their side to ensure we had the capacity for the project since it was on prepaid time.

At the beginning of the sprint I always had a spike in the budget consumption with no progress. We had to wait until the sprint review to finish the work and balance the budget consumption and work progress. It’s not a technical issue but an administrative one.

BACKGROUND

Please describe your company and position.

I am the Founder of Blink Charging

Describe what your company does in a single sentence.

Blink Charging Co. (Nasdaq: BLNK), a global leader in electric vehicle (EV) charging equipment, has contracted, sold, or deployed more than 100,000 charging ports worldwide, many of which are networked EV charging stations, enabling EV drivers to easily charge at any of Blink’s charging locations.

Blink’s principal line of products and services includes the Blink EV charging network (“Blink Network”), EV charging equipment, EV charging services, and the products and services of recent acquisitions, including SemaConnect, Blue Corner, BlueLA and Envoy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skynix LLC to accomplish?

• We changed our company direction and target customer and needed a website update to support that and overall brand visibility. We also wanted to improve conversion so a streamlined and optimized checkout with better UX was needed

SOLUTION

How did you find Skynix LLC?

Referral

Why did you select Skynix LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Skynix LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our work with Skynix started with a design questionnaire to clarify our vision & goals. They did an interview and competitor research to learn about our industry and target audience. Based on that they created a visual prototype of our new Home page. We gave them feedback and they incorporated that and then designed the rest of the website. All the designs were done in Figma and delivered to us on time.

The design team was open to feedback and gave us options to choose from. All custom features were done as customizations to 3rd party solutions and bespoke Magento developments so the user experience was smooth and seamless. We are happy with the theme they developed and we have received a lot of good feedback from customers and other companies. Skynix LLC delivered a great ecommerce website for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Skynix coding quality, communication and timeliness was unlike anything we've seen from previous devs. In fact I'm not tempted to reach out to anyone we've worked with previously for any reason whatsoever.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely effective. They were super attentive and worked hard and communicated well to keep us updated.

What was your primary form of communication with Skynix LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Timeliness, can-do attitude and code quality makes Skynix a no-brainer for e-commerce development.

Are there any areas for improvement or something Skynix LLC could have done differently?

I'm thrilled with Skynix LLC and have no suggestions for changing anything.

BACKGROUND

Please describe your company and position.

I am the Founder of Resident

Describe what your company does in a single sentence.

Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skynix LLC to accomplish?

• Design work
• Data migration
• Migrate our POS and ecommerce data from LightSpeed to Shopify

SOLUTION

How did you find Skynix LLC?

Online Search

Why did you select Skynix LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Skynix LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a small team with a brick and mortar shop as well as an ecommerce platform. Our old POS/website was with Lightspeed and we decided it was time to move to something more flexible and robust. Once we decided on Shopify we found Skynix LLC listed as a partner who could help us with the migration and design process.

From the get go Skynix LLC has been helpful in sorting out what needed to be transferred, how to prepare for the process, the timeline, the expectations and offered support every step of the way.

We now have a fully functional Shopify site that looks great, works great and is way better than what we had before!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Skynix LLC delivered exactly what we were hoping for in a timely manner. We had no downtime during the migration process and in fact our online sales started to increase immediately!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Skynix was organized and on time with deliverables from the start but also showed patience and flexibility. We were delayed a month due to a natural disaster in our area and loss of a team member. The Skynix LLC team was understanding and checked in on us regularly without being pushy. It was easy to get back to work with them once we were able to.

What was your primary form of communication with Skynix LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I don’t have a lot of experience with outsourcing migration and design work but despite my newness and tons of silly questions Skynix LLC was helpful and never condescending. I learned a lot working with them.

Are there any areas for improvement or something Skynix LLC could have done differently?

When I think of something that could be improved, nothing comes to mind. I had a perfectly satisfactory experience with Skynix LLC, and they have their work down to a fine art!

BACKGROUND

Please describe your company and your position there.

Shouted is an online application that allows customers to purchase drinks to consume on-premises at participating venues. Drinks purchased by customers can also be shouted to other customers on the platform enabling people to buy each other drinks from all over the world. I'm the Co-founder and lead Software Engineer for Shouted.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skynix LLC?

We hired Skynix LLC to aid Shouted develop its 'Shouted Clubs' subscription functionality. This involved developing a Rails API to consume WordPress webhooks whenever a Shouted Clubs transaction took place.

What were your goals for this project?

To enable seamless integration between the Shouted Clubs website and the the Shouted platform.

SOLUTION

How did you select this vendor?

Skynix came highly recommended on Upwork. After an initial conversation, it was easy to see that Oleksii and his team were quick to understand the requirements, clear in their communication, and had a good track record of past work.

Describe the project and the services they provided in detail.

Webhook actions and functions to trigger in Shouted provided to Skynix for review. Functional requirements and back end schema of the Shouted platform provided to Skynix. Refinements made to model after various discussions over MS Teams Configuration of WordPress webhooks. Development and testing of Rails API. SSL cert renewal on AWS servers and Lightsail instances.

What was the team composition?

The team consisted of a dev from Shouted, a dev from Skynix, and an infrastructure resource from Skynix.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We had tight deadlines to launch Shouted Clubs. With Skynix's hard work, we were able to effectively meet our deadline to launch for Adelaide University O-week.

How was project management arranged and how effective was it?

Project management was loosely arranged with communication handled largely with Microsoft Teams. We'd have daily check-ins and regular communication.

What did you find most impressive about this company?

Speed of service. Quality of service. Friendly and professional.

Are there any areas for improvement?

No real areas of improvement for our engagement. We got delivered what was promised within the timeframes specified. Very happy!

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of MyManuscripts, a business that provides a digital way for budding authors to submit, and publishers and literary agents to review, book submissions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skynix LLC?

My previous developer had decided, with very little notice, that they would no longer provide development services. I needed to find someone who could pick up the various tranches of current work (as well as future work) quickly and efficiently.

What were your goals for this project?

To put in place a new developer that could support both changes to the website as well as being able to handle any and all work on the portal. All of this in a timeline and cost effective manner

SOLUTION

How did you select this vendor?

I went through a formal review process with this vendor and one of their competitors. I had already looked at pricing, recommendations and fit. The final piece was the sense of confidence that they could quickly get things in place

Describe the project and the services they provided in detail.

Skynix provide me with the following:

- All forms of design, support and development on the current MyManuscripts website (front and back-end) including integration with Active Campaign and the portal service

- Support of the MyManuscripts portal including maintenance of current features, the development of new features, the enhancement of existing features and integration to services like PayPal

What was the team composition?

There are probably 5 key people who have worked with us to-date plus a lead/project manager/account manager

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have been able to identify and resolve a number of bugs that clearly have been in the system from the beginning. Also, my ability to relatively quickly make changes to either the website or portal is significantly greater than with my previous developer

How was project management arranged and how effective was it?

The project management was setup as both a formal 30 minute weekly meeting supported by adhoc emails and or messaging. Internally, the Skynix project manager liaises with the various technical resources, especially where multiple skills are required on the one piece of work

What did you find most impressive about this company?

They were very responsive to requests. They are also well organised using an application for the logging, tracking and closing out of issues/requests/bugs

Are there any areas for improvement?

It would be helpful if the tickets that they use to track requests/issues etc. would be more clearly updated all the way through to completion

BACKGROUND

Please describe your company and your position there.

I am the owner of the company Damp-e. We sell electronic cigarettes and e-liquids. We currently have three physical stores in the Netherlands and a webshop. We mainly sell directly to consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skynix LLC?

We built our first web shop five years ago, and it has since been managed in the Netherlands on a managed server. Because of our plans for building an entirely new Magento 2 webshop, moving our server was an important task. We contacted Skynix and asked if they could do this for us.

What were your goals for this project?

Our main goal was a server relocation without extended downtime because our webshop generates daily income, and we don't want to lose customers.

SOLUTION

How did you select this vendor?

We worked with Skynix on our current Magento 1.9 webshop, and they did a fantastic job. This gave us the confidence to continue working with them.

Describe the project in detail.

I asked for advice for a new server without giving too much information, because I wanted to know if Skynix was the right party. I wanted to see if they would ask the right questions about setting up this server. All information from our current server was requested in detail by Skynix, and they came up with better ideas for setting up the new server to burden everything as little as possible.

Skynix then made a detailed offer and explained everything clearly. This gave me so much confidence that I was certain that I wanted to work with them. After the quotation was signed, they performed everything exactly as described and even better than expected!

What was the team composition?

Before we started working together, I expressly asked to only work with one contact person. I prefer it when everything goes through a single point of contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the server was moved, everything has continued to run smoothly without problems. It is still too soon to be able to say whether there have really been major changes. The server and installation do exactly what we expected, and we experienced much less downtime than we predicted.

How effective was the workflow between your team and theirs?

The communication went exactly as I had hoped. Everything went smoothly without things having to be explained or asked too often.

What did you find most impressive about this company?

The quality and professionalism that Skynix delivers are not easily found in our area. When it can be found, there are often long waiting times before projects can be picked up. This is something that other companies could learn something from.

Are there any areas for improvement?

There are always points for improvement, but I can’t think of any right now. I’ve been pleasantly surprised by the perfect communication and the speed with which everything was completed.