Web Design Web Development
Confidential
Oct. 2025 - May 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Working with Simpleplan was a fantastic experience from start to finish."

May 26, 2026

Marketing Team Lead, Customer Alliance GmbH

David Sumner

Business services
Berlin, Germany
11-50 Employees
Online Review
Verified

SimplePlan Media developed a new website for a customer feedback intelligence platform. The team built the site on Webflow and migrated the client's old site from WordPress.

SimplePlan Media successfully delivered the project, meeting the client's expectations. The team's communication was detailed and clear, and they kept the client informed at every stage. Moreover, their accommodating approach and solution-oriented mindset ensured the project stayed on track.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Team Lead of Customer Alliance GmbH

Describe what your company does in a single sentence.

Guest Feedback Intelligence for Hotels

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SimplePlan Media to accomplish?

Develop a new company website

SOLUTION

How did you find SimplePlan Media?

Online Search

Why did you select SimplePlan Media over others?

High ratings

How many teammates from SimplePlan Media were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Simpleplan to launch a new Webflow version of our company website which incorporated our new brand direction. The project also entailed migrating our old website from Wordpress to Webflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication throughout the project was detailed and clear, and they always kept us fully informed and aligned at every stage. Whenever challenges or questions arose, their flexible, accommodating approach and solution-oriented mindset ensured the project stayed on track and concluded smoothly and successfully.

What was your primary form of communication with SimplePlan Media?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Launching a new multilingual website on a new CMS is no mean feat, but I'm happy to report that working with SimplePlan Media was a fantastic experience from start to finish. In terms of web development, Simpleplan were incredibly responsive to our feedback on design and UX, acting on every comment swiftly and effectively.

Are there any areas for improvement or something SimplePlan Media could have done differently?

Nothing to add.

RATINGS

5.0

SimplePlan Media

Stellar. Sleek. Simple.

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