What evidence can you share that demonstrates the impact of the engagement?
Because of the experimental and early nature, our feedback would come from our internal team that continues to work on top of what simplabs developed. Overall, feedback has been positive because we continue to use their work as a foundation. I’m pretty happy with them. To the extent we’ve needed to continue to evolve with our products, we’ve been able to do that. So, that’s a sign of good software. They laid a solid foundation.
How did simplabs perform from a project management standpoint?
They were very organized—they had clear priorities and followed good agile best practices. On a weekly basis, we set goals and had accountability meetings. Generally, we talked through lots of daily videos, standups with everybody on the team, and some remote pairing when needed. We used video chat, screen sharing, and Slack. We also reviewed code through GitHub.
What did you find most impressive about them?
The level of technical maturity. In web development, it can be hard to find people with enough experience and skill to do original engineering work without going through a playbook. They could think and system engineering and good architecture.
Are there any areas they could improve?
Nothing comes to mind right now.
Do you have any advice for potential customers?
Hire them for the project that is strategic, high value, and high leverage. I think they’re a high-quality choice, so they’re probably not going to be the cheapest option. So, use them for the projects that are a strategic fit to minimize risk. Use them for projects where you’re willing to trust their technical judgments. They don’t need to be micromanaged, so it’s a waste if you’re going to oversee everything they do. Let them take responsibility for the project and lead it.