Simelabs

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Adeona-Global; we are a company focused on creating a web application for freight forwarders to increase time and productivity during the quotation process. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simelabs?

We’ve hired Simelabs for website design and development. 

SOLUTION

What was the scope of their involvement?

We gave them Figma screens to start with and went through what we were looking for. This included the level of cybersecurity we needed and our goal of connecting a payment platform in the future. Simelabs is working on the front- and backend of the website and everything that is related to the database and matching algorithm. Simelabs is developing our MVP and guiding us through all of the possibilities and options we have with the platform. 

Their team is developing the website and creating user stories simultaneously. 

What is the team composition?

We work with a project manager, a co-founder, and developers. 

How did you come to work with Simelabs?

Simelabs was a referral from a highly trusted source. 

How much have you invested with them?

We’ve spent more than $75,000. 

What is the status of this engagement?

We started working together in July 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have any hard metrics because the work is not completed, but every time we meet with them, we’re glad that we've decided to partner with them. They bring lots of technical knowledge and have been able to find a balance between providing what we want and pushing us forward. 

How did Simelabs perform from a project management standpoint?

Even though there is a time difference, we have been able to meet with them consistently. Our project manager has impressed us; he is very involved and does a great job translating our needs to the developers. They ensure that we’re organized, and their team has a lot of knowledge about our industry. 

This project has been complex, but they’ve done a great job. We communicate via WhatsApp, phone calls, and emails. The team is highly responsive and communicative. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Tom (Co-Founder & CTO); he is highly available and consistently dedicated to the project.

What did you find most impressive about them?

They are a great partner to work with, and Simelabs proposes helpful solutions. They are proactive and always looking toward future development. Simelabs is creative and can implement the solutions they provide. They are not afraid to offer solutions and have loads of experience that they bring to the table. Their team approaches the project from a holistic perspective, which we really appreciate. 

Are there any areas they could improve?

There’s nothing we can come up with at this point. 

Do you have any advice for potential customers?

Give them your full vision, and they will turn it into a reality. 

BACKGROUND

Introduce your business and what you do there.

I’m a marketing manager for Eye Level. We franchise learning centers that run math and English programs for children.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Logiticks?

Our marketing department runs five national events to recruit new students, and we were looking to scale each event. We engaged Logiticks to help us build websites for four of those five events.

SOLUTION

What was the scope of their involvement?

Logiticks developed the backends of four event websites. Each site provides event information, processes payments, and tracks registration. Other key features include an interactive map and sending automatic responses. We created the frontends in HTML and CSS while they built the backends using JavaScript and SQL.

What is the team composition?

We work with up to four people at a time.

How did you come to work with Logiticks?

Before I joined the department, the team had built a website—both its frontend and backend—for Eye Level. We had found one of their developers on Upwork; after working with him, we started a relationship with the larger Logiticks team.

What is the status of this engagement?

We started working together in 2015, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our events doubled in attendance the year that Logiticks helped us create the websites. The sites’ backend has handled the consistent growth ever since, and their functionality definitely contributed to our conversion rates. 

We continue to work with Logiticks, which is a testament to their high-quality work. The team has fulfilled everything we’ve asked of them. At our request, they’ve also incorporated new features, including notifications for when an event is full and a change in how the interactive map conducts searches. 

How did Logiticks perform from a project management standpoint?

The team consistently meets deadlines and replies quickly to inquiries despite time zone differences. They’re also highly responsive to any issues we encounter and will fix them promptly. We once asked Logiticks to change some things after the original project was complete and their team had moved onto another engagement. They graciously made time for us and made the adjustments quickly. We communicate using video chats, phone calls, and email.

What did you find most impressive about them?

Logiticks has accomplished our goals so far. The team is also willing to make changes to completed work quickly when we request it. They’re flexible and don’t give pushback.

Are there any areas they could improve?

Sometimes, their work contains spelling and grammar errors that we needed to correct before it’s launched on a customer-facing platform. But they never make major mistakes.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Big Wave Technology Solutions. We’re a tech consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Logiticks?

I needed development assistance.

SOLUTION

What was the scope of their involvement?

Logiticks helped my company develop a secure digital vault for consumers using Azure Key Vault that can be used for individual- or enterprise-level needs. Their team also did a lot of API integration work on our e-commerce site, updating our automated ordering processes. Currently, I have them on retainer for any necessary development work or support in the future.

What is the team composition?

I have one primary point of contact, but there are several developers working on the project.

How did you come to work with Logiticks?

I browsed through some reviews of their business, and I liked what I saw. I also felt their price was fair.

How much have you invested with them?

We’ve spent about $10,000 on their services so far.

What is the status of this engagement?

We started working with them in May 2018, and it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They architected a solution that very closely aligned with my vision. They have a lot of experience with basic coding.

How did Logiticks perform from a project management standpoint?

I’m pleased with their project management skills. We use several common collaboration methods and shared documents online.

What did you find most impressive about them?

They’re very efficient in API integration.

Are there any areas they could improve?

No, working with them has been a pleasure.

Any advice for potential customers?

Clients should collaborate and share documents digitally.

BACKGROUND

Introduce your business and what you do there.

We provide software and services for the connected car. I am the Program Manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Logiticks?

When we first engaged Logiticks, we were a start-up with a large amount of development work required, and we were unable to build a team fast enough. So we engaged Logiticks to assist us with some of our requirements.

SOLUTION

What was the scope of their involvement?

Logiticks has worked on quite a number of our projects. The majority of their work has been around backend systems. They built a number of backend portals for us – one around dongle management and another around our internet radio service.

How did you come to work with Logiticks?

They were recommended to us through word of mouth.

How much have you invested with Logiticks?

We would prefer not to provide details on cost.

What is the status of this engagement?

Our engagement with Logiticks commenced during 2014 and is nearing completion (Sept 2016) as we now have the internal resources and skills to address our needs.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The results are generally pleasing, which is evident by our continued engagement with Logiticks over the past two years.

How did Logiticks perform from a project management standpoint?

For a period of time we paid for a project manager from Logiticks to assist us with these projects. During that time the project management was excellent.

What did you find most impressive about Logiticks?

They were able to quickly build a team to meet our needs. A number of times, they provided a specialized resource at short notice when we were unable to access one ourselves.

Are there any areas Logiticks could improve?

Areas for improvement are testing/quality assurance; often our own internal test team would uncover issues with work completed by Logiticks. There were also a few occasions when the estimate or quote provided by Logiticks was not representative of the complete work package. As a result, our project costs and timelines blew out. Generally speaking, though, they were fairly cost effective.

BACKGROUND

Please describe your company and position.

I am the CTO of Aruvii Pte Ltd

Describe what your company does in a single sentence.

AI software solutions for manufacturing industry and robotics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simelabs to accomplish?

• Develop cloud-based web application that can interface with IoT camera and cloud-based AI server
• Develop Unity app for 3D LiDAR data visualization and digital twin

SOLUTION

How did you find Simelabs?

Direct Contact

Why did you select Simelabs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Simelabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web application hosted on Azure cloud that can interface with USB IoT camera, captures the images, communicates with our cloud-based AI server API, and overlays the AI-annotated information on the original image and displays the annotated image to the user. User dashboard to access stored past AI prediction data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project delivery date, Deliverables matched against requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We engaged Simelabs with a tight development timeline and the Simelabs team delivered items on time. During the development, we connected over Gmeet on a weekly basis, and ad-hoc basis whenever required, to clarify any requirements.

What was your primary form of communication with Simelabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality of work output, customer engagement, on-time project delivery, talented team

Are there any areas for improvement or something Simelabscould have done differently?

N/A