Your Reliable Tech Partner
Sigma Software is a team of 2000 IT experts in Sweden, the US, Poland, and Ukraine. We love finding smart solutions to our customer’s business challenges & needs, and have been successfully doing this for over 20 years already.
Our company is a part of the leading Scandinavian technology consulting group and one of the world’s TOP100 outsourcing companies.
Sigma Software is ISO 9001:2015 and ISO 27001 certified, titled Microsoft Gold Certified Partner.
WE DELIVER
- Turn-key software product development
- Custom software solutions and applications development
- IT consulting & digital transformation
- Support & Maintenance
- Big Data solutions and Data Engineering services
- R&D in Extended Reality, Artificial Intelligence and IoT
WITH SIGMA SOFTWARE YOU GET
- Solutions aligned to your business goals
- Stable delivery with no compromise on quality
- Full process transparency
- Wide range of services to meet your current and future business needs
4 Languages
- English
- Spanish
- German
- Ukrainian
4 Timezones
- ECT
- EET
- PST
- EST
headquarters
other locations
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Edificio Milla de Oro Avenida El Poblado Carrera 42 Nº 3 Sur 81 Torre 1 Piso 15Medellín 050022Colombia
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Staff Augmentation & Development for Telecom Media Company
the project
“I had a great experience working with them. We were able to recruit a lot of brilliant engineers in a very fast time.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of software engineering for Verizon Media, a sub-company of Verizon.
What challenge were you trying to address with Sigma Software?
We needed additional resources.
What was the scope of their involvement?
They provided additional development resources to us. Most of the team were Java developers. Some were mobile developers for iOS and Android. There were also technical writers who helped us and QA persons as well.
What is the team composition?
From my side, I had the privilege to work with two of their teams and vet them. I had around 10 team members. Overall, we had 65 developers from Sigma Software.
How did you come to work with Sigma Software?
We inherited the team that was working on our startup from the acquisition. This is how we got acquainted with the company. We saw that they had great developers there. They built the platform and we decided to continue to get additional resources from them since we had a great relationship.
How much have you invested with them?
We invested $6 million a year.
What is the status of this engagement?
We worked together from December 2014–June 2019. Unfortunately, we had to stop working due to the regulations and restrictions that Verizon had.
What evidence can you share that demonstrates the impact of the engagement?
By using Sigma Software, we were able to deliver all the features and video platform activity to a level that we didn’t have before. It helped us to scale our systems and create a better video platform. I don’t remember exact revenue numbers but there was a good uplift. One of their best capabilities is keeping in touch with their clients very closely. We noticed their work was consistently going very well and fast.
I had a great experience working with them. We were able to recruit a lot of brilliant engineers in a very fast time including real teams with team leads who add great English and software skills. They’re a large company and have great facilities located on many different sides in Ukraine. They can have good coverage in terms of backend developers, frontend developers, different technology stacks, etc.
One of the things we really loved was the ability to create off-site in Ukraine at a low price. Once a year, we’d gather in one location in Ukraine and brought people from the US, London, Israel, and created large offsites. Sigma Software was very facilitative to accommodate this including setting up hotels, transportation, dinners, etc. All of it was well organized.
How did Sigma Software perform from a project management standpoint?
We had account managers that were speaking with the managers directly. I used to speak with Veronica (General Manager). We had direct conversations. Every couple of weeks, we had one-on-one’s to make sure the team is executing, see if we needed more resources, or identify if we needed to improve anything.
They had a very good client relationship and kept in touch. Sigma Software really worked on maintaining the relationship to make sure everyone was happy. They also searched for more opportunities to grow the teams. We communicated via email, Slack, and Google Meet. Slack was the main interface. For one-on-ones, we used Google Meet.
What did you find most impressive about them?
They would come and visit on-site every quarter to visit the managers and make sure the teams are satisfied. It was nice to see them in person. They take personal care toward the client they’re working with. It took great skills and investment from their side to keep in such close touch.
Sigma Software really invested a lot in human touch and communication to make sure the customer is satisfied and everything is working properly. They listened, and our feedback was important to them. They run an English course on a weekly basis which really helped the team to ramp up and help with communication.
Are there any areas they could improve?
I only have good words to say about them. They provided a really good service. For every friend that has a startup, I recommend them to use Sigma Software. They bring value.
Do you have any advice for potential customers?
Keep the communication open with the account managers. This is what made our use case a success story between the company and Sigma Software. It’s always good to have a single point of contact between the teams. For every team I had with them, there was a team lead. I did speak with everybody but you need someone responsible. They’re great people to work with.
Focus
Portfolio
Volvo, Scania AB, KnorrBremse, AstraZeneca, Scandinavian Airlines, Oath, Fortum, Wargaming, LeoVegas, International Game Technology, Mindvalley, Viaplay, DanAds, Clean.io, Mikz, Telematics Wireless, SkyKick, and others.
Development of Ad Solutions Used by 30K+ Companies
Sigma Software delivered a video advertisement platform for a start-up called Vidible. In 2 years’ time, it was acquired by AOL and integrated into AOL global programmatic content and advertisement suite.
Our team continued extending and supporting the product which now operates 120+TB of data daily with 2.5M events processed per second.
The solution we delivered:
- Is used by 30K+ companies worldwide in their daily routines
- Provides tools for automatic best-fit advertisement selection based on thousands of tags and 100 additional metrics
- Offers rich ad-in-ad tools (within the campaign itself you can include pre-rolls, interactive mid-rolls, synchronized banners, dynamically loaded branding areas, etc.)
- Enables smart analytics & reporting based on 400+ metrics
- Supports Near Real-time processing with minimum interval of 2 minutes
- Provides mobile SDK to publishers who want to embed ads into their apps for further monetization
Open-world AR Mobile Game with Advanced Gameplay
Blacksnowgames Inc. was created with an idea of launching an innovative AR game enabling full player immersion effect
- on a regular smartphone
- with no extra hardware
- and no time-consuming pre-calibration procedures
The game Sigma Software team delivered is built on top of a custom AR engine and:
- Employs almost every sensor a modern smartphone has (cameras for better gameplay impression, compass and GPS for positioning, gyroscope and accelerator for haptic control).
- Stretches the playing area for 2 kilometers in every direction from the player’s location achieving accurate player geo-positioning through the integration with a cartographic service.
- Combines graphic alignment with surround sound and haptic feedback to safeguard player’s full immersion.
- Executes calibrations in a hidden from the user mode to eliminate time-consuming pre-calibration and make AR gameplay immediately accessible.
However sophisticated, the game would not hit the market unless it has visual appeal and a thrilling plot. Thus, we spiced the product with the following:
- Real-time multiplayer capabilities
- Combination of several game mechanics - cards collection game, geo game, and AR game
- Cinematic gameplay
- Fascinating game art - 3D visuals and special effects
The game went Live on the App Store in June 2019 and is now available in 18 countries, while the team continues expanding the game.
Cyber Security Platform Used by 60+ Publishers
Together with clean.io Sigma Software developed an innovative cyber-security platform that:
- performs behavioral analysis on sites and apps (page-level) processing thousands of ads per second
- detects even the most sophisticated attacks
- eliminates malvertising threats in real-time
Sigma Software is the core technology partner for Clean.io delivering product management, software architecture design, development, testing, support, DevOps, and graphical design services.
Clean.io solution is already used by 60+ customers including Xandr, The Boston Globe, Whisper, Imgur, and PubPlus to protect user experiences through 13K sites & apps worldwide.
Our team continues working with the product and releases new features & improvements to help Clean.io fight bad actors in the Internet. In addition to the full-cycle product development, the team helps the customer cope with diverse challenges caused by rapid growth, e.g.:
DATA PLATFORM
The initial data platform failed to cope with drastic increase in data volumes so we redesigned data organization moving the platform to BigData rails.
The new platform enables processing 60 000+ ads per second and is 30% more cost-efficient than the previous solution.
CUSTOMER SUPPORT
At the beginning of Clean.io operations, each support line used a separate tracking system. Our IT Support team has introduced Jira Service Desk to enable end-to-end support process automation.
The new solution enabled efforts & costs saving, brought more visibility and shorter response time.
Budgeting IT Systems Modernization & Maintenance
Faced with a strong competition within the industry, SAS adopted 4XNG strategy aimed at halving IT costs over the upcoming 5-year period.
One of the steps in 4XNG strategy included replacement of the Airport Charges legacy system with something less costly to maintain. Sigma won the bidding process and was contracted to perform the development and implementation of the New Charges System.
SAS was impressed with our ways of work and decided to outsource support and maintenance of the whole Budgeting Ecosystem (10 different systems including Charges Management) with us.
So, we took over support and maintenance and continued systems optimization:
Implemented New Charges system that provides daily direct cost calculations for each route based on the info from the SAS flight planning system
Extended the system with 3 additional modules that replaced several other legacy systems:
- Activity Based Calculation that performs budget and actual direct & indirect costs calculation for every single flight
- Fuel Management module responsible for handling actual consumption and costs for jet fuel
- Invoicing module performing automated invoice control and verification
Optimized support & maintenance processes to reduce maintenance costs for 5 additional systems we work with
Those improvements enabled SAS halve their IT costs within only 3 years (2 years faster than initially planned).
Moreover, the optimizations we introduced brought more efficiency and speed to the whole business process. For example, fuel budget calculation now takes only 25 minutes which is an amazing achievement if compared to 70 hours it took with the old systems.
Development of the Remote Training Mobile App
Ridesum is a technology start-up built around the idea of a mobile app that would enable equestrianism sportsmen to:
- Practice remotely
- With professional coaches
- Through live video streaming.
Sigma Software helped Ridesum launch the product in less than 6 months to involve first users and secure the next round of investment.
The new extended version of the product has been released recently.
The apps attracted 900 coaches and several thousand users within the first year.
The apps are cross-platform (React-based) and are featured with:
- Coach and expert bank for riders to select the right coach by location, skills, offer, price, etc.
- In-app chat for communication between riders and coaches.
- Live video streaming for remote training sessions (through the integration with the video streaming service).
- Possibility to send training videos and get feedback & advice.
Enabling Web Presence of 300+ Theater Associations
The Customer is a cultural organization uniting over 300 theater associations and groups working to make drama, dance, and performing arts available to all people, all over Sweden.
The solution Sigma Software delivered to the Customer consists of three major elements:
CUSTOMER INFORMATION PORTAL
The portal is used for strengthening customer’s presence in the Web and consists of three components:
- The website providing general information about the organization, member associations, recent news shows and events held by member groups. It is built on top of Drupal framework with a custom theme utilizing about 30 ready-made contributed Drupal modules and 10 custom modules developed from scratch.
- WordPress-based Blog for member associations and groups to share news and valuable content about art and performance.
- Internal knowledge base on top of the MediaWiki engine for members and affiliates providing information about processes, collaboration opportunities, etc.
WEB PLATFORM FOR AFFILIATES
The Platform enables fast and easy creation of Websites for customer’s affiliates
For now, over 300 websites have already been launched on top of this platform.
The platform uses WordPress blogging engine with ready-made 3rd-party plugins and a number of custom ones developed from scratch.
COLLABORATION PLATFORM
WordPress-based Platform that facilitates collaboration between performing groups planning a tour and local organizations offering premises for performances.
Supporting from MVP to Enterprise-level Product
Sigma Software helped DanAds to create a white-label self-service advertisement platform.
The product found its market fit and turned DanAds into a preferred supplier to the leading publishers like Hearst, SoundCloud, Shazam, BloombergMedia, Tripadvisor, and Philips within only 4 years.
Our collaboration goes far beyond software development services and includes:
- Consulting on the development options and strategies
- Product development
- Information security services
- Assistance in investment pitch
- Platform presentation to prospective clients
- Platform customizations for new customers
- End-user support
As of today, we continue extend the product with new features and support DanAds in growing the business.
Concept Developed into a Live E-learning Product
Universal Learning Games, a Swedish product house focused on educational games, was looking for a partner to deliver a new game to be used at schools and add more fun to English classes.
The customer involved Sigma Software to develop the solution turn-key, so the team:
- elaborated the game concept & plot
- designed characters and scenery
- developed the application logics and progress assessment rules
- delivered the product and moved to the maintenance phase
The game combines several genres:
- Quest where the main character interacts with funny NPCs (to train reading comprehension)
- Slot machine adjusted to train in English listening comprehension
- Combat part where the main character confronts adversaries (just to make it more fun for kids)
Game soft launch in Sweden was followed by further geographical markets expansion – today the Minnits are a part of English courses curriculum at schools in Sweden, Denmark, Germany, Czechia, Spain, and Colombia.
Unified System to Recruit Patients & Manage Data
AstraZeneca contracted Sigma Software to deliver a system that would streamline patients’ recruitment for clinical studies.
The solution Sigma Software has delivered is integrated into AstraZeneca IT ecosystem and is used by clinics in Sweden, Denmark, Finland, and the Netherlands to determine COPD patients suitable and ready for participation in clinical studies.
Our biggest challenges through the project were:
UX DESIGN
The system interface is designed to be as clear and simple as possible to make sure the personnel in clinics can fill in and manage all the data with just a few clicks.
In order to achieve this, Sigma Software UX experts analyzed daily clinic processes and systems, created prototypes, and tested those with clinic personnel onsite.
This enabled us to make sure both the interface and the flow are intuitive and clear to the end-users.
SECURITY REQUIREMENTS
The system is used to handle very sensitive information. Thus, security was a common thread going through the whole project specification.
The solution we designed as a secure web application accessible with one-time password technology. Every clinic is considered as a separate data entry point and is securely isolated from other clinics data structure and data storage.
The team successfully coped with the challenges, delivered the solution, and has transferred the system to support & maintenance.
Autonomous Yard Maneuvering Solutions Development
KnorrBremse has created an Automated Yard Maneuvering system that enables a truck to maneuver to a truck yard loading bay and parking areas without a driver.
In order to be able to demonstrate the system, KnorrBremse needed functionality and interfaces for Yard Operator, Loader, and Driver to control the maneuvering process and involved Sigma Software to deliver those.
Sigma Software team delivered the following solutions:
- Yard Server
- Yard Operator web interface
- Mobile apps for Driver and Loader
The delivery timeframe was quite tough as the customer planned to present the solution at upcoming IAA Commercial Vehicle exhibition.
Our team delivered all the solutions in time, participated in the end-to-end testing of the solution with a real truck, and joined the customer at the event to present the solution.
Global Ecommerce Portal Used in 40 Countries
Volvo Penta wanted to use on-line sales channel to increase sales and make it easier for dealers and customers to order marine engines and power systems spare parts. Thus, they contracted Sigma Software to deliver an e-Com portal to facilitate the process.
The Solution delivered:
- Is used by 150+ Volvo Penta centers in 40 countries
- Manages spare parts catalogue with 200K+ unique items (new & remanufactured)
- Supports 15 different markets with global & market-specific parts, market-specific pricing, currencies, taxation and delivery cost calculation mechanisms
Sigma Software team has delivered the portal in 2010 and continues with development, support and maintenance of the solution ever since.
Self-service Ad Platform with 5M Impressions a Day
Sigma Software embodied the Client’s idea into a comprehensive white-label self-service platform where users can easily design their ads, launch them fast, and get a rich campaigns’ analytics.
Solution delivered:
- Developed MVP that included a performance tracking portal, mobile & Web SDKs, and applications.
- Extended the MVP into an enterprise-level Ad platform for publisher groups and marketing agencies.
- Featured the product with rich functionality (e.g. intuitive creative builder allowing to launch ad in 3 minutes, pre-approved creative submission for instant ad launch, user-friendly Geo-targeting, etc.).
- Implemented test automation to streamline new features’ roll-out.
- Migrated codebase hosting & hardware infrastructure from Rackspace to AWS to improve scalability and optimize costs.
- In addition, configured a single support line for Zapp360 cross-location teams to simplify troubleshooting and safeguard timely reaction to users’ requests
Zapp360 has been acquired by a4 Media in 2018 and to date Sigma Software remains the Clients’ core technology partner, performing ongoing product improvement. Recently the platform won a Faxie award for Audience Engagement & Best Mobile Experience.
Reviews
the project
Custom Software Dev for Rugged Devices Manufacturing Company
“Sigma Software Group’s team pushes itself hard to work normally and fulfill its commitments each sprint.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the general manager of a hardware and software company. Our company culture strategizes that we should be a network organization using consultancy firms for various things and suppliers.
What challenge were you trying to address with Sigma Software Group?
We needed help with custom software development.
What is the scope of their involvement?
We initially asked Sigma Software Group to fix resources in Ukraine for us. We had a proof of concept before we brought them in.
Sigma Software group has helped us with our cloud-based solution; it gathers data from our hardware, stores the data in the cloud, and analyzes it so we can present it to our customers. The solution is a .NET application based on Microsoft Azure technology with AI and IoT functionality.
When we need a few sprints, they bring in an expert to help us with our issues. Then, the person leaves the team and works for someone else.
What is the team composition?
We have three developers and a project manager in our core team. Additionally, we’ve had QA people and UX experts.
How did you come to work with Sigma Software Group?
I was friends with one of their local managers in Sweden, so I wanted to establish an agreement with them.
How much have you invested with them?
We’ve spent close to $400,000 so far.
What is the status of the engagement?
We began working together in October 2021 and are still in partnership with them.
What evidence can you share that demonstrates the impact of their engagement?
We’ve recently started measuring the sprints' velocity, and they always deliver according to expectations. Overall, the process has been smooth. One of the success factors is that we have an agreement with the Swedish Sigma Software Group. We were a bit concerned about everything when the Russian Invasion of Ukraine started, so we’ve had a few phone calls with them and ironed out some issues.
How did Sigma perform from a project management standpoint?
Project management has been outstanding, especially considering the current circumstances due to the Russian Invasion of Ukraine. If there are any difficulties, they’ve been great at communicating them. All in all, the team hasn’t missed any goals so far.
We use Azure DevOps for the product backlog and sprint planning. We have wiki pages here as a communication tool and Microsoft Teams for our meetings.
What did you find most impressive about them?
First, one of the benefits of using them is their broad range of competencies. Moreover, they’re keen to deliver up to our expectations. Sigma Software Group’s team pushes itself hard to work normally and fulfill its commitments each sprint despite the Russian Invasion of Ukraine. For example, several team members needed to relocate at one point, but they made up for that time.
Are there any areas they could improve?
No, there’s nothing I can think of at the moment. Sometimes they have problems with the internet connection, but they attend meetings through their phone or go to a place where they can have good reception from the phone.
the project
Custom Software Dev for Motor Vehicles Manufacturing Company
“They don’t overpromise; we set the plan and they stick to that.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the director of a department called uptime systems and work for Lynk & Co International. We develop off-the-market IT solutions for the car industry.
What challenge were you trying to address with Sigma Software Group?
The challenge was that we needed to create a completely new warranty system. We had a manual process that we needed to replace with an automated system. We had good requirement specifications for the system, and we had surrounding systems that we needed to integrate with.
What was the scope of their involvement?
We had the framework, but the system was developed from scratch. The core feature is to keep track of all warranty cases we handle for all the cars we have out in the market. The new system mainly automizes and integrates data with other systems to get the best financial follow-up.
What is the team composition?
We have one lead architect, one project manager, and 3–4 developers. Additionally, we have a test lead and a tester. The team has gone up and down between 7–9 people.
How did you come to work with Sigma Software Group?
We had a normal RFQ round for different companies, and we had discussions with Sigma Software Group in Sweden who we have a close partnership with. They introduced us to their Ukrainian team, and we thought they had a really good setup and a good team that could take on this challenge. After the RFQ, we began working with them.
How much have you invested in them?
We've spent around €500,000 (approximately $516,000 USD).
What is the status of this engagement?
We’ve worked with them since January 2022. The first delivery has been deployed, but we are currently working on developing it further.
What evidence can you share that demonstrates the impact of the engagement?
We have two really experienced business owners that have worked in this area for a long time, and they have been extremely happy with the system. The system is doing everything it’s supposed to do, and has made their life a lot easier. We removed our manual process, and we measure success by the fact that we have had very few technical problems or bugs in the system.
How did Sigma Software Group perform from a project management standpoint?
We have monthly meetings where we decide things based on resource allocation, budget issues, or questions. On the project management side, we have a weekly follow-up through Microsoft Teams. We use our DevOps for project management so we have full visibility on a daily basis of all ongoing activities.
What did you find most impressive about them?
I would say that they're very structured, follow plans, and are very well organized. They don’t overpromise; we set the plan and they stick to that.
Are there any areas they could improve?
When you get structured and well-organized timelines, the backside of that is sometimes spilled into delivery, but that hasn’t been our biggest focus area in this project, and it isn’t really a big issue. Time, cost, and quality are parameters you have to work with.
Do you have any advice for potential customers?
As always, you need to have a really good view and good specifications for what you want. They’re a really good partner to team up with.
the project
Staff Augmentation Services for B2B Marketplace
''Working with them has been amazing.''
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the VP of engineering at Ankorstore, a B2B marketplace where we connect independent retailers and brands to acquire stock for their stores.
What challenge were you trying to address with Sigma Software Group?
We needed help with staff augmentation. When I joined the team last year, our software development team was around 14 people, and we wanted to scale up to 150 because we had a big backlog of tasks.
What was the scope of their involvement?
Sigma Software Group helps us source software developers for back- and frontend development, DevOps, and UI/UX design. We designed the process together, to which they adapted and started the first calibration with shadowing sessions and candidate interviews conducted by people from Sigma. We've also established our expectations and goals to enable Sigma's team to hire the developers considering our expectations. In addition, they do a lot of pre-screening and share the job description.
What is the team composition?
Currently, we work with 13 members of their team, but we've worked with almost 20 of them.
How did you come to work with Sigma Software Group?
Someone referred them to us, and we chose them because they delivered the pilot project on time.
How much have you invested with them?
So far, we have spent $1.4 million with them.
What is the status of this engagement?
We started working together in January 2022, and the engagement is still ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The feedback I'm hearing from my engineering managers, the team leads, and the engineering directors is very positive. In addition, we haven't had any problems with the Sigma developers.
How did Sigma Software Group perform from a project management standpoint?
They deliver within deadlines. In terms of project tools, we use Jira, and we gave their developers our corporate email accounts and access to the system. In addition, they're lovely people to work with and always get in touch with us to ask questions and give feedback.
What did you find most impressive about them?
Their flexibility and willingness to get things done are unique, distinguishing them from other providers. Moreover, they have a great sense of ownership.
Are there areas they could improve?
I don't think there's anything they can improve on — working with them has been amazing.
the project
Mobile App Development Services for Christian Tech Company
“I’ve been truly impressed with their technical knowledge and ability to meet our demanding requirements.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of a Christian technology platform. We have an app that helps people and other organizations with their spiritual fitness.
What challenge were you trying to address with Sigma Software Group?
We had an existing system that we wanted to upgrade to better technology. Essentially, we wanted to rebuild and modernize the app ecosystem. This way, we could improve the experience of our old and new users.
What was the scope of their involvement?
Since we had an existing app system, we let Sigma review our existing code and protocol. This gave them an understanding of what we had already accomplished and what we wanted to change and improve. In terms of technologies, we used Swift and Kotlin for the iOS and Android versions of the app. We used Angular with JavaScript for the frontend, while the backend was built with PHP and Node.js. The database was created using AWS and PostgreSQL. We used Kubernetes, Docker, and Jenkins for the app management tasks.
The app was designed with a robust algorithm that let users tell us about themselves. It would then determine bible verses that could help them deal with anger, frustration, worry, and similar things. Sigma built the app to accommodate multiple languages, so the app had around 15 languages. Moreover, Sigma helped us white label our app; over 500 other apps were built using our core system. Those apps were customized to meet other organizations’ needs. Sigma built a system to manage such customization.
We’ve launched the new system and are currently in maintenance mode — the primary development work was done two and a half years ago. Sigma continues to be our main support and maintenance team. In fact, we’ve recently put together a proposal for them to upgrade some services.
What is the team composition?
We’ve worked with around 25 people from Sigma, most of whom are developers. They consist of front- and backend developers. Project managers, designers, and a dedicated CTO are also on the team.
How did you come to work with Sigma Software Group?
Sigma was referred to us. They connected well with us during our review process in terms of their work quality, pricing, and everything else that went into the decision-making process.
How much have you invested with them?
We’ve invested roughly $1.5 million.
What is the status of this engagement?
The project lasted from August 2018, and the engagement is technically ongoing. However, the MVP was launched in June 2019.
What evidence can you share that demonstrates the impact of the engagement?
Sigma’s quality and attention to detail relative to their price level are great.
How did Sigma Software Group perform from a project management standpoint?
Sigma’s project management style works well. They do a good job of dealing with bugs. We mainly use Jira to manage the project. To communicate, we have meetings through Skype and have plenty of email communication.
What did you find most impressive about them?
I’ve been truly impressed with their technical knowledge and ability to meet our demanding requirements. We’ve constantly changed the scope of work, but they’ve done a good job adjusting to what we’ve given them.
Are there any areas they could improve?
We needed marketing design resources, and they had to deploy a new team member to handle this need. This wasn’t necessarily related to the main project, but it would’ve been nice to have the ability to bring somebody in only temporarily for a short-term need.
Do you have any advice for potential customers?
Set up communication channels on both sides early. Be open, transparent, and upfront. Once everything is set up properly, Sigma does a great job managing the project from that point on. Work well from the beginning before things get complicated. Once you’re deep into the project, you’ll always have problems if you don’t communicate well.
the project
Web App Dev for Financial Software Company
"They do a great job of implementing our requirements and helping us achieve our goals."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of a financial software company.
What challenge were you trying to address with Sigma Software Group?
We were looking to hire more software engineers.
What was the scope of their involvement?
We essentially embedded several team members from Sigma Software Group, most notably a junior developer, to build our product from scratch through Node.js and React.
What is the team composition?
We’re mainly working with a junior developer, several software engineers, a design team, and a client engagement team.
How much have you invested with them?
We’ve invested more than $50,000.
What is the status of this engagement?
Our ongoing partnership started in January 2021.
What evidence can you share that demonstrates the impact of the engagement?
They do a great job of implementing our requirements and helping us achieve our goals.
How did Sigma Software Group perform from a project management standpoint?
We essentially manage the project ourselves, but their engineer is integrated well into our team. We mainly use JIRA to manage everything and communicate on Zoom and Slack.
What did you find most impressive about them?
We’re very impressed with their agility in finding good resources for our needs and their ability to support us throughout our issues.
Are there any areas they could improve?
I don’t have any constructive feedback.
Do you have any advice for potential customers?
I would advise you to be upfront and mindful of what you’re looking for and what you want to achieve.
the project
Mobile App Develoment for Automotive Company
“We’ve given them many complex challenges, and they’ve done a great job at coming up with solutions.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re building a mobile app for the automotive industry. I’m the tech team manager.
What challenge were you trying to address with Sigma Software Group?
We needed help with app development.
What was the scope of their involvement?
Sigma Software Group has done a lot of things for us. They work on full app development, AI, and 3D modeling. They’ve built a mobile application with advanced search capabilities and 3D visualization. The AI can view an automotive part and find a match within our database. Also, they’ve built out a custom admin panel to access and edit the entire application.
We’ve built the app from scratch. Initially, we had some design concepts set up and some documents detailing the things we needed, but we went through every detail with them. They’ve connected us to an API extension, setting it up and doing custom configurations for our search capabilities. For now, the app is only for iOS. We’ve used React Native so it can be easily transferred to Android in the future.
What is the team composition?
We have about nine people on the team, including a project manager, several developers, a UI designer, and a graphic designer.
How did you come to work with Sigma Software Group?
We found them on Behance and used them to do the original UI screen design we used to build the app later. They did the app’s first mock-up and then went into software development and AI, so we worked with them on app development too.
How much have you invested with them?
We’ve spent about $300,000.
What is the status of this engagement?
We began our partnership in February 2020, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The app hasn’t been launched yet, but the API connection, custom search, and 3D viewing features are custom-built and one of a kind. The AI performs at a 98%–99% match accuracy. If we have bugs, they fix them promptly.
How did Sigma Software Group perform from a project management standpoint?
They’re doing phenomenally. We know about the budget ahead of time, and there have been many instances where they’ve been under budget. Moreover, we’re able to plan for it; the only time they went over budget was when we changed the parameters during the process. All in all, Sigma Software Group does all the project management for us. We just have a daily meeting via Teams. Also, we can email anything we need, and they handle everything else.
What did you find most impressive about them?
They have everything in one house. If we need anything, they always have somebody available that specializes in that thing. They have graphic design, UI design, and every sort of development, including mobile app developers for iOS and Android.
On the other hand, the project management is excellent. Nothing falls through the cracks. We can offhandedly mention something, and they make sure to sit down and follow up. Also, we’ve given them many complex challenges, and they’ve done a great job at coming up with solutions.
Are there any areas they could improve?
Maybe they could explain things more. At first, they explained right away, but they used specific terminology because they thought we were more tech-savvy. Now they know we don’t understand those big terms. Other than that, they’re pretty good. I can’t think of anything.
Do you have any advice for potential customers?
Figure out everything you want upfront and investigate more so you don’t build it and then decide to edit it after. Also, we noticed that having meetings frequently made things go better and faster, so don’t skimp on communication.
the project
Custom Software Dev for Global Revenue Amplification Company
'They’re a team interested in solving problems and never take offense when we bring a possible concern.''
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m an executive at a global revenue amplification company.
What challenge were you trying to address with Sigma Software Group?
We wanted to increase our technical staffing, including software, QA, DevOps, and data engineers.
What was the scope of their involvement?
Sigma Software Group provides us with people that get involved with our custom software development needs from scratch and on existing products and use technologies like JavaScript, SQL, AWS, and Ruby on Rails, among others.
In addition to that, they’ve also done project management support.
What is the team composition?
We’ve been working with around 12 people from their team, including project managers who support their team members who work with us.
How did you come to work with Sigma Software Group?
They were referred to us.
What is the status of this engagement?
We started working together in February 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They’re participating team members, and we treat them as such. Metrics-wise, we focus on how they maintain the pace of development and coding with acceptable bug rates and ensure they are available for us when we need them.
How did Sigma Software Group perform from a project management standpoint?
Their individual members are integrated with our team, and we haven’t had any problems. Regarding tools, we use ClickUp, email, Slack, and a chat and video conferencing platform.
What did you find most impressive about them?
They’re present, excited, engaged, and committed to delivering their work despite being a Ukrainian company in the middle of the Russian Invasion, which is astonishing. Besides, they care about what we’re trying to achieve and aren’t there to ensure that some lines of code get written because they try to understand what we’re looking for and take it seriously. Overall, they act like other team members, and that’s why we have an enduring relationship with them.
Are there any areas they could improve?
We’ve improved over time, and they’ve enhanced their project management. We’re both growing together, and they’ve improved their understanding of the roles we’re looking for. Sometimes, the candidates they provide aren’t the best match for us, but they learn from them and improve daily.
We’ve also struggled with the different vacation calendars, but we’ve ensured good communication when they take time off. We’ve been able to address all of these things to them openly.
Do you have any advice for potential customers?
Be open with the leadership team at Sigma Software Group about your needs and any problems that arise. They’re a team interested in solving problems and never take offense when we bring a possible concern; they work diligently to solve the problem.
the project
Mobile App Functionalities Dev & Support for Tech Company
“Sigma Software Group is really ambitious and always works to try and please us.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of a technology company that provides end-users with a platform that helps them maintain their homes.
What challenge were you trying to address with Sigma Software Group?
We needed a firm to help us upgrade our mobile app.
What was the scope of their involvement?
Our development team collaborates with Sigma Software Group on cross-platform mobile app development. We’re currently focused on building new functionalities for the app. We have sprints and roadmaps to achieve that outline the maintenance and upgrades Sigma Software Group needs to make.
What is the team composition?
We currently work with three developers and Alexei (Team Lead). Sometimes we also work with another team from Sigma Software Group that helps us with the website.
How did you come to work with Sigma Software Group?
Sigma Software Group was recommended to me by a business colleague. We wanted a strategic partnership that could match our operations — we’re a startup. Any company we worked with needed to be able to grow with us and be flexible in terms of our collaboration. Sigma Software Group met our demands, and despite other companies wanting to work with us, we hired them.
How much have you invested with them?
We’ve invested around 3 million Swedish kronor (approximately $300,000 USD).
What is the status of this engagement?
Our ongoing engagement began in August 2020.
What evidence can you share that demonstrates the impact of the engagement?
When we work in sprints, we estimate the tasks and user stories timelines, so one measure of success is whether or not we meet deadlines. Our ROI on the time we’ve invested with them is terrific. We also measure the quality of their output. We have project reviews during pre-production testing to determine the quality, which is measured by the logic and coding involved in each deliverable. Each developer is also evaluated during those reviews.
How did Sigma Software Group perform from a project management standpoint?
Sigma Software Group has good project management. I give them a high rating every quarter — they deliver quality products on time. We use Trello to keep track of development.
What did you find most impressive about them?
Sigma Software Group is really ambitious and always works to try and please us. They want to deliver good work, so they’re careful with their development. Also, their team is very communicative.
Are there any areas they could improve?
I think their English-language skills could improve. We typically use English to communicate, but not every teammate from Sigma Software Group has the same language skill level.
Do you have any advice for potential customers?
I’d advise customers to be very specific about their deliverables, the timelines, and the type of business engagement they’re entering with Sigma Software Group. Educating developers on the business plan is important so they can see the broader picture and be incentivized to create better work.
the project
Development Resources for Advertising Technology Company
“Sigma is highly responsive to customers, and they’re proactive in managing our relationship.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of engineering at an advertising company. Our division is responsible for building ad technology platforms, and we’re building a new product for the firm.
What challenge were you trying to address with Sigma Software Group?
Sigma is helping us fill our development team for our new advertising platform.
What was the scope of their involvement?
We work with Sigma developers on a staff augmentation basis. Their resources use C#, .NET, SQL Server, Python, and MongoDB, among others. On the frontend, they use React.js and GraphQL. Moreover, they’re not responsible for doing design work, but they do contribute to our design tasks.
In terms of functionality, the new platform allows our customers to manage their advertising campaigns both within our network and in the digital space. Users can manage their campaign budgets and target specific audiences through the platform.
What is the team composition?
I work with around 20 developers from Sigma, along with their project manager.
How did you come to work with Sigma Software Group?
The hiring process happened before my time in the company.
How much have you invested with them?
We’ve invested over $1 million CAD (approximately $780,000 USD) in the partnership.
What is the status of this engagement?
We started the partnership in January 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Sigma delivers high-quality work. They do a good job of screening their resources; the people they put forward are generally well-qualified for the project.
How did Sigma Software Group perform from a project management standpoint?
The team falls under our project management scope, so they don’t do too much management on their own — they’re essentially a member of our team. Nonetheless, they’re responsive when we give them deadlines.
In terms of tools, we use virtual meetings via Teams. We also use the Azure Boards, which is the Azure counterpart of Jira.
What did you find most impressive about them?
Sigma is highly responsive to customers, and they’re proactive in managing our relationship. I’m always in the loop if there are any personnel changes that need to happen. Overall, our communication with them is great; they’re transparent and open.
Are there any areas they could improve?
No, there aren’t any. Our engagement has been a good experience. In fact, their Ukraine team has been able to work through the project despite the Russian Invasion.
Do you have any advice for potential customers?
Make sure to speak with the resources they hire. Sigma handles the screening process, but it’s good to speak with the individuals they consider to ensure they have a good personal and technical fit for your team.
the project
Full Stack Dev Staff Augmentation for IT Services Company
"Sigma Software really focuses on hitting the high-quality bar."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the director of engineering at SkyKick. We develop software for IT service providers, and we currently have three products. The first product deals with migrating email from on-prem to the cloud, while the second does the backup of cloud services, specifically regarding Microsoft. Our third product is for IT administrators to manage all SaaS environments under one roof. I'm responsible for our remote development teams.
What challenge were you trying to address with Sigma Software Group?
We were trying to scale our development organization. We had only used internal full-time employees for the course of our history. However, with much interest and pressure to get more features out the door, we wanted to scale our operations.
What was the scope of their involvement?
Sigma Software is currently working on all three of our products. We have seven engineering teams from their end doing various tasks, including new feature development and sustained engineering and maintenance. They do full stack engineering, so they work on both the back- and the frontend. Since we're a Microsoft-focused company, the teams use SQL, Azure, JavaScript, and anything related to Microsoft technology.
What is the team composition?
I work with an account team that includes a project management lead, a New York-based account manager, and a Ukraine-based engineering director. The account team oversees billing, recruitment, and personnel issues.
On a delivery level, each team has a project manager, a development manager, and automation testers. We started with four people, and now we have over 40 people from Sigma Software in our teams.
How did you come to work with Sigma Software Group?
I was focused on working with a Ukrainian-based firm because I've worked with others and really relied on them. I got 3–4 referrals and went through a selection process. I assessed several factors, including account management, hiring and finding resources quickly, technical competency, and how their development processes coincided with ours. I did a rating system across the four companies I talked to, and Sigma Software came out on top.
How much have you invested with them?
We’ve invested about $4 million.
What is the status of this engagement?
We started working with them in January 2020, and our relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Account engagement is very important when working with an outsourced firm. Sigma Software's account team has been fantastic, and their transparent communication has been critical to the project. Meanwhile, their developers are also highly engaged. We have daily standups, and the team's participation, communication, and collaboration rate are super high from an engineering standpoint.
We also look at velocity and completed work in throughput, and the teams have helped us release a ton of software and new features throughout our engagement. From an output measurement standpoint, Sigma Software is a super high performer. The team's software quality is also critical; they're not just cranking out new features without concern for quality. We see this in the results because we don't have code-red situations in production, and we've had very few customer-reported issues. Sigma Software really focuses on hitting the high-quality bar.
How did Sigma Software Group perform from a project management standpoint?
They're good at project management. The teams have integrated our approach to building software, easily adapting to our process and tools. We use Scrum methodology and Kanban depending on the project, and they're steeped in that — even the junior engineers are well-versed in those processes. Their project managers measure our progress and keep track of risks and issues for us.
Azure DevOps is our project management tool. We meet with the account team on a monthly basis to do a business review. In terms of communication, we use Microsoft Teams for all of our daily standups and meetings, Slack for developers to ask questions, and emails only occasionally.
What did you find most impressive about them?
Sigma Software's transparency distinguishes them. They're also fully integrated into our environment — they feel like part of our team and not a separate entity. Additionally, they're awesome people, and they do a really good job of managing turnover.
Are there any areas they could improve?
Some of their hiring processes, such as making sure we get candidates on time, have been challenging for us. However, the market has been tough due to the COVID-19 pandemic and then the Russian Invasion of Ukraine, so that's not a criticism. Overall, I'm super satisfied with them.
Do you have any advice for potential customers?
My advice would be to treat Sigma Software as you would an internal development team. If you're a company supplementing your team, integrate them into your processes, team frameworks, and company culture. You'll make Sigma Software feel bought in, trusted, and valued, and that's the best thing you can do. For us, this approach has kept our turnover low; we have people who have been on our team for the entirety of our engagement, which is great.
The development efforts helped scale the partner's systems and created a better video platform. Sigma Software provided skillful engineers who worked fast and were versatile in regard to coverage. They went the extra mile to stay in close touch and facilitate a true partnership.