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Digital Agency in Malaysia.

5.0
4 reviews

At Shock Media Studio we build stunning websites that serve as the launchpad for your business growth and execute cutting-edge online strategies with our own top secret proprietary methodologies that bring in results again and again. Anyone can design a nice-looking website, but it takes someone who has sold millions of products online to design an effective website that drives results.

Driven by a passion for delivering awesomeness, we use the best methods to achieve results like never before.

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$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2012
Show all +
Puchong, Malaysia
headquarters

Reviews

5.0
4 reviews
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Facebook Marketing for E-Commerce Site

"The depth of their knowledge and experience in online marketing stands out."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2018 - Ongoing
Project summary: 

Shock Media Studio provided digital marketing services for an e-commerce site. This involved consulting, implementing ads, and providing a monthly performance report.

The Reviewer
 
1-10 Employees
 
Malaysia
Pauline Low
Founder, MioSunshine
 
Verified
The Review
Feedback summary: 

The services have produced a robust ROI. They have an effective communication method, involving setting clear expectations. Their responsive nature fostered a positive partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company sells affordable kids clothing with amazing design using e-commerce to parents in Malaysia. Our website is www.miosunshine.com. I'm the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shock Media Studio?

Help my online store get more brand awareness among the parents in Malaysia with end goal of generating even more revenue by doing facebook marketing.

What were your goals for this project?

More sales for my ecommerce store.

SOLUTION

How did you select this vendor?

My friend recommended the company

Describe the scope of their work in detail.

As a new e-commerce store, I didn't know how to do marketing online. It is very scary to start therefore I sought my friend's advice and got recommended to this.

After speaking to them, they analyzed the situation and suggested that facebook marketing with the intention of performance would be the best strategy.

They would advice the angle of the ads, setup the advertising on facebook on my behalf and give me a monthly report.

What was the team composition?

Primarily working with the salesperson. If I understand correctly, the salesperson would work with their own team and then advice me accordingly. Do speak to the internal team during the preliminary where they advice me. After that, most of the time with salesperson. Only occasionally with the internal team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My ecommerce is getting an average of 4 to 7 times the amount I spent on the advertising cost. During offer, promotion and peak period, it goes up to as high as 18 times.

How effective was the workflow between your team and theirs?

Everything is good. Their salesperson is responsive, and expectations are clear. There is a lot of partnership work together.

What did you find most impressive about this company?

The depth of their knowledge and experience in online marketing stands out.

Are there any areas for improvement?

No comment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    As the salesperson mention, the key is result. The result achieved is worth the cost.
  • 5.0 Quality
    Service & deliverables
    Great
  • 5.0 NPS
    Willing to refer
    I've actually referred a few friends to them

Google & Facebook Ads for SEO Consulting Firm

"The founder, general manager, and team leads are all very experienced in their own right."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2019
Project summary: 

Shock Media implemented an integrated Google and Facebook ad campaign centered around company rebranding and associated analytics for a software development and IT consulting firm.

The Reviewer
 
1-10 Employees
 
Petaling Jaya, Malaysia
Gerald Krishnan
Founder, Kash Media
 
Verified
The Review
Feedback summary: 

The advertising work performed by Shock Media helped their client increase SaaS signups by 65% and doubled WordPress Plugin sales. Their team demonstrated significant industry expertise and communicated openly, paying attention to all client requests throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I run a software development company based in Petaling Jaya, Selangor. We focus on B2B solutions in the marketing & advertising vertical.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shock Media Studio?

We were looking for an agency that can integrate Facebook Ads and Google Ads to achieve the KPIs we set. We were looking at branding, CPC, social marketing, remarketing and analytics as a combined package.

What were your goals for this project?

We wanted to increase the number of 15-day trials for our flagship online tracking service at https://www.linktrackr.com. We also wanted to boost direct sales of our WordPress plugin at https://www.shortywp.com

SOLUTION

How did you select this vendor?

We were looking for digital marketing agencies in Selangor area. There were some agencies closer to us, but we were not convinced by their level of expertise. We found Shock Media by searching Google, they rank pretty high which is a good indication of a company that knows what they are doing.

Describe the scope of their work in detail.

First, we had a meeting to discuss and determine if we are a good fit for each other. Once we were on board as a client, they started with understanding our goals and setting up landing pages. We were consulted every step of the way.

What was the team composition?

I've spoken directly to the founder and general manager, they were both very helpful.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We managed to increase trial signups by about 65% on our SAAS software, and boost our WordPress plugin sales by 2x.

How effective was the workflow between your team and theirs?

They were very easy to work with. The team is attentive to my needs, although sometimes I might seem impatient.

What did you find most impressive about this company?

The founder, general manager, and team leads are all very experienced in their own right. Some of the stories they shared with me inspired me to try a different approach to digital marketing.

Are there any areas for improvement?

I wish in the future Shock Media will offer programmatic advertising as well.

5.0
Overall Score Impressive. Friendly. Data-driven.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    A bit chaotic at first due to our deadlines, but it went smoothly after sorting things out..
  • 4.5 Cost
    Value / within estimates
    I really don't know how to compare costs. But I do know I feel I got more than my money's worth.
  • 5.0 Quality
    Service & deliverables
    Very knowledgeable, great team to work with..
  • 5.0 NPS
    Willing to refer
    Will most definitely recommend people to Shock.

Facebook Digital Strategy for Affiliate Program Company

"During discussions, you can actually feel the passion that radiates from their team."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Ongoing
Project summary: 

To generate leads for an affiliate program company's third-party clients, Shock Media Studio has crafted a robust digital marketing strategy. They primarily use Facebook to retarget prospective leads.

The Reviewer
 
1-10 Employees
 
Petaling Jaya, Malaysia
Account Manager, Affiliate Program
 
Not verified
The Review
Feedback summary: 

Internal stakeholders are satisfied with the increase in leads, sales, and ROI. Shock Media Studio employs a passionate team that's knowledgeable about digital marketing. They're fully committed to delivering results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a company that focuses on affiliate program. I'm the account manager in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shock Media Studio?

We hired Shock Media Studio to execute a digital marketing strategy with an objective and result in mind.

What were your goals for this project?

To generate leads for our clients.

SOLUTION

How did you select this vendor?

Their services, years of experience, communication, etc.

Describe the scope of their work in detail.

We got Shock Media Studio to map out the foundation of our digital marketing strategy according to our business model, customer journey etc so that the strategy would best suit our needs.

Upon completion of that, a solution that is tailored to our objective & result is formulated to ensure the target it hit. Upon brainstorming and discussion, the strategy revolves around resource management to focus on strategy that achieve the highest ROI then the 2nd best ROI and such.

In that matter, Facebook looked like was the first choice as we have a database our clients. The plan be done holistically with Facebook retargeting, etc. Can't review the strategy in details but the resource planning according to the strategy ROI is great!

What was the team composition?

I've liaise the most with the sales consultant in charge. During the formulation, we'd engaged their performance team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're very delighted to inform that they had achieved the leads & sales that we've set. As this is sensitive information, we're not allowed to share the details.

How effective was the workflow between your team and theirs?

The sales consultant is very nice to communicate with. The usual respond is within 24 hours with the key PIC.

What did you find most impressive about this company?

The most impressive thing about this company is the passion of the team. They are very knowledgeable and experienced in the field. During discussions, you can actually feel the passion that radiates from their team to make sure you get the right result.

Are there any areas for improvement?

We're happy with them in all areas.

5.0
Overall Score Keep up the great job!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Fast respond
  • 5.0 Cost
    Value / within estimates
    Worth it with the result
  • 5.0 Quality
    Service & deliverables
    Top notch
  • 5.0 NPS
    Willing to refer
    Definitely

SEM for Media Studio

"...they are very performance and results-oriented."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Mar. 2019
Project summary: 

Shock Media Studio runs an SEM campaign by managing Google Ads. 

The Reviewer
 
11-50 Employees
 
Ara Damansara, Malaysia
Director of Marketing, Media Studio
 
Verified
The Review
Feedback summary: 

The campaign achieved objectives, garnering 50 leads in the first month. The vendor maintains professional communication at all times, which allows them to navigate issues smoothly. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Director of Marketing at a media studio and we are a signage and signboard fabrication company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shock Media Studio?

We hired Shock Media to run our SEM Google Adwords campaign with the objective to generate sales enquiries.

What were your goals for this project?

Our target were to generate at least 50 sales enquiries per month.

SOLUTION

How did you select this vendor?

We selected them based on track record and the values that they represent are aligned to our goals.

Describe the project in detail.

We started off the project via a meeting where they went through with us our objectives, our targeted customers, our expectations, etc. Based on this information, they then started off our marketing campaign, with constant feedback and discussion to further improve on our results.

What was the team composition?

Our main line of communication was with the Sales person in charge, as well as the Performance team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We manage to hit our objective of at least 50 leads a month within our approved budget.

How effective was the workflow between your team and theirs?

They have been very professional in dealing with us. Of course in all relationship, sometimes miscommunication happens but they have always been very professional in addressing all issues.

What did you find most impressive about this company?

The values that they represent, and they are very performance and results-oriented.

Are there any areas for improvement?

Reporting is not as comprehensive as some of the other agencies that we have worked with. But having said that, I can't complain much because our focus is more on results and they more than deliver on that.

5.0
Overall Score Well done and keep it up!
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Sometimes we have to meet them at their office.
  • 5.0 Cost
    Value / within estimates
    For the results that we are getting, it's very worth it.
  • 5.0 Quality
    Service & deliverables
    Met our primary objective/goal.
  • 5.0 NPS
    Willing to refer
    Without a doubt, they are out to help businesses like us to grow with integrity.