The home of significant code

Setapp, the home of significant code. We are a team of technology trendsetters and explorers who care about what is happening on the market, adjusting our skills to suit the latest technological advancements. We have you covered for web, mobile and VR/AR development in line with the prevailing trends in your industry.

 

Our team consists of 70 experienced and ambitious software developers, designers, scrum masters, and business-oriented people. For us developing products is not just about writing code - it is about sharing our passion for technology to create meaningful software. We are small enough to be agile & big enough to deliver complex projects.

We have delivered 150+ projects for our clients from Europe, the US and the UAE, helping them disrupt the market.

We are the architects of one of the largest Episerver implementations in the world, creating a platform which is used by more than 2 million users per month.

We crafted an app for the EdTech industry which was #1 on the Appstore in many education related categories in over 100 countries, won the Appward 2014 and achieved increased sales by 5000%.

We gave the first multiplayer air combat game to the VR community, which became #1 top selling game in the world on the Oculus store for several weeks.

We are supporting the aviation industry by creating a complex platform which will completely change your experience at the airport. It will be used by more than 80 million passengers annually.

We are constantly exploring new technologies for our own solutions and gaining more experience and know-how. This approach ensures that your product is not just another ‘experiment’ for us!

There are many software houses, but there is only one home - the home of significant code.

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Poznan, Poland
headquarters

Portfolio

Key clients: 

Egmont, Exruptive, Learn Teach Explore, Interactive Scientific, Temply. Read our case studies.

Interactive Scientific is a British EdTech company. They focus on products that visualise some of the most important scientific concepts. Their project - Nano Simbox Education, takes you deep into the world of scientific topics like photosynthesis, respiration or fractional distillation in an interactive and engaging way.

CHALLENGE

The architecture of the project needed something logical and

intuitive and the full potential of the idea needed bringing to life. It was obvious from the beginning that the exterior of the project needed to be transformed. 

OUR SOLLUTION

Thanks to the complete overhaul of the UX part of the project, it is now a fully engaging and intuitive experience. While the design part was in line with our client’s brand manual, we were responsible for Key Visual and the whole design of the project.

Exruptive Image

Exruptive

Intelligent Track Systems (formely known as Exruptive) is a an intelligent trolley system determined to solve the challenges, which supermarkets, malls and retailers are facing today.

CHALLENGE

Exruptive came to us with the challenge of revolutionizing the passenger experience at airports which led to the opportunity of disrupting the retail industry. 

OUR

SOLUTION

In the first phase of the project we built a working prototype of an app which guides passengers through security at airports. 

After the app’s successful airport trial the client asked us to extend the application with features that will help people navigate and shop in retail spaces like supermarkets, airports, and malls. 

Read the full case study on our website.

Alt.dk Image

Alt.dk

Alt.dk is a leading Danish lifestyle magazine by the Egmont group. The online magazine is visited by over 2 millions users every month. 

CHALLENGE

To provide a more complete experience to its readers, Egmont digital wanted to consolidate its various lifestyle websites into one, namely Alt.dk.

OUR SOLUTTION 

Our team managed to migrate Egmont’s vast content resources (Over 100k articles) into a

single CMS: Episerver. The new and modern site turned out not only to be the editors’ dream but it also pleased over two million users visiting the site each month.

Read the full case study.

Shapes 3D Drawing Image

Shapes 3D Drawing

With Shapes 3D Geometry Drawing app you can draw lines and cross-sections
inside the 3D shapes.

CHALLENGE

The first Shapes app - 3D Geometry Learning turned out to be a big success for our client, so they decided to build another app that needed to be even more immersive and engaging for young geometry students.

OUR SOLUTION

The new Shapes app included all of the top

features of the previous app, while expanding the app's capabilities and adjusting it to the use of Merge Cube. Other new features which were added include, adjusting 27 highly interactive geometric objects, allowing students to explore transparent surfaces, Making it possible to construct cross-sections and 2D shapes inside the solids, etc.

Read the full case study.

Reviews

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AR/VR Dev for Creative Production Company

"Their flexibility and project management are definitely the two most impressive aspects of the partnership."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2019 - Ongoing
Project summary: 

Setapp designed, developed, and published an AR-enabled app for iOS and Android devices. The solution was created for a third-party client.

The Reviewer
 
51-200 Employees
 
Los Angeles, California
Marcin Molski
Director of Operations, KATANA Studios
 
Verified
The Review
Feedback summary: 

The users have expressed positive feedback about the AR content, which continues to expand each month. A proactive team, the vendor established an excellent plan for the project complete with early estimations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

KATANA is a creative production company delivering digital solutions to clients in the United States. I'm the Director of Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Setapp?

The client wanted to add AR elements to it's printed product and be able to add and update them easily every month. We had to find a partner who could help us to build the platform to cover all needs.

What were your goals for this project?

The goal was to introduce AR to users and slowly transform the communication from printed elements to fully digital platform.

SOLUTION

How did you select this vendor?

There were 3 other vendors, but Setapp had the best portfolio and client service.

Describe the project and the services they provided in detail.

They designed, developed and published the final app both for iOS and Android devices. Every stage was covered by one or two rounds of feedback which were always followed up with a call and email summary.

What was the team composition?

The project team had about 5-6 people. Experienced project manager as the main point of contact plus designer, developers, and AD.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Unfortunately, we can't disclose a lot of details but the most important fact is high appreciation of additional AR content from the users. Client is continuing to expand this kind of content every month.

How was project management arranged and how effective was it?

We communicated via Google Hangout and/or phone. Then all official updates were delivered via email and Testflight.

What did you find most impressive about this company?

Their flexibility and project management are definitely the two most impressive aspects of the partnership. Early stages of estimation and offer itself was also very impressive.

Are there any areas for improvement?

I strongly believe that there's always something to improve. At the same time, we are very happy with the cooperation and provided service.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AR PoC for Education Publishing Company

"They helped me consider aspects that I wasn’t an expert on."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Feb. 2020
Project summary: 

Setapp developed a 3D proof of concept for an AR product. We worked collaboratively to develop and approve storyboards for production.

The Reviewer
 
10,001+ Employees
 
London, UK
Product Manager, Pearson
 
Verified
The Review
Feedback summary: 

The technical experience Setapp leveraged to build the proof of concept was invaluable, as the client now has something to demonstrate to potential partners. Their original product ideas and cost-conscious practices are notable. Customers can expect an energetic partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager at Pearson Education. I’m involved with exploring innovation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

We wanted to explore a proof of concept in the space of augmented reality.

SOLUTION

What was the scope of their involvement?

Setapp developed a 3D, AR proof of concept. We then agreed on a scope, after which I received storyboards to approve.

What is the team composition?

I mainly dealt with three people, and it went very smooth.

How did you come to work with Setapp?

They were recommended to me by a colleague. We had an initial engagement where I presented a very high-level idea to them and asked them to pitch back a proposal on what we were doing. They seemed quite engaged and wanted to impress me as a client. They engaged us with the right questions and the right level of detail, questioning features that may not have been the best for the ultimate goal of the proof of concept. They were very interested in understanding the goals around what we wanted to test so that we could focus on what really mattered.

How much have you invested with them?

We spent less than $10,000 with them.

What is the status of this engagement?

We worked with them between mid-January–February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The impact was great. We were looking to branch out in a new field that we had very little experience in. We wanted to explore the potential of AR in a specific use case, and now I have something to show to business and test with users.

The quality was really good considering the budget we had available. The team was very engaged in addressing feedback and making additional changes to not compromise on quality.

How did Setapp perform from a project management standpoint?

It was a short project. The turnaround was fast, and we didn’t have to go through a very firm schedule, besides a final deadline and some key interim deliverables. We had constant communication with the team, and it was fine. We didn’t have a formal project management process but communicated over email and through Teams.

What did you find most impressive about them?

I haven’t worked on any AR projects in the past, but the best thing that Setapp brought to the table was their deep thinking on the idea. They helped me consider aspects that I wasn’t an expert on, and they were proactive about proposing solutions whenever we encountered a problem.

Are there any areas they could improve?

No, not that I can think of. I’d like to work with them in the future to turn the proof of concept into a more solid prototype.

Do you have any advice for future clients of theirs?

It’s about really being clear. If the client is at a similar stage to ours (making a proof of concept for an idea that hadn’t been done before) they need to be clear about the assumptions that have to be tested. They should let the team buy into those ideas and get their input involved. In the beginning, it’s possible to get stuck wanting specific features which may not necessarily be what’s needed for testing working assumptions.

5.0
Overall Score It was really smooth, and I enjoyed working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very accommodating and absolutely on time.
  • 5.0 Cost
    Value / within estimates
    I had a very tiny budget and I managed to fit in everything I needed.
  • 5.0 Quality
    Service & deliverables
    The software is high-standard for a proof of concept. It doesn’t even look like one.
  • 5.0 NPS
    Willing to refer

AR/VR Development for Door Manufacturers

"Setapp’s work has given life to a new brand for our company."

 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2019 - Jan. 2020
Project summary: 

Setapp was hired by a door and window manufacturer to build an AR environment wherein users can customize the company’s products. The team also worked on the development and design of the website.

The Reviewer
 
51-200 Employees
 
New Delhi, India
Armaan Talreja
 
Verified
The Review
Feedback summary: 

Stakeholders are extremely satisfied with Setapp’s work, noting the solution sets them apart in their market. The highly skilled team of developers seamlessly brought the concept to life, and remained communicative and engaged along the way. Customers can expect an excellently managed project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of sales and marketing for a company that manufactures doors and windows for luxury residences and commercial projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

We came up with an idea to create a tool to conceptualize doors and windows in augmented reality.

SOLUTION

What was the scope of their involvement?

Setapp created an augmented reality environment where users can access the unlimited customization possibilities of doors and windows. It helps them visualize their designs in our product range in realtime. Users can place an object in their space, and adjust size, length, width, color, and any other product details.

I sent them photos and videos of each of our products, and, despite never having seen them in real life, the team was able to perfectly recreate 3D models of them. 

The team’s core strength is definitely AR, as they custom-created the solution from scratch. However, they brought a very holistic approach to our engagement. Setapp played an important role in developing our website and conceptualizing its UX/UI. 

How did you come to work with Setapp?

We searched for a partner specifically in the Polish market, because we knew they had excellent AR capabilities. We eventually decided Setapp would be the right fit, given their experience, technical abilities, and engagement in our project.

What is the status of this engagement?

The project took place from June 2019 - January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Essentially, the team took an idea we’d written down and brought it to life completely. From a development standpoint, we feel they executed the project flawlessly. The AR looks more seamless than we could’ve imagined, which is especially impressive given the complexity of the project. 

There were no bugs or app crashes, which speaks to the quality of the development. Our users leave overwhelmingly positive reviews about the quality of the UX and the environment in general. The design work they did has even become a part of our digital identity. Setapp’s work has given life to a new brand for our company.

How did Setapp perform from a project management standpoint?

Setapp managed the project excellently. Their use of Jira and Slack gave us the confidence that we could sit halfway across the world and still communicate and deliver effectively. The team did a fantastic job of breaking a very complex project down into weekly sprints and small tasks, so we knew what the team was doing on any given day at any given time. We had planning and review meetings every two weeks, which really helped facilitate full transparency in the project.

What did you find most impressive about them?

We were impressed by how open the team was about challenges. Because our tracking system was so comprehensive, we could always see if there were delays on certain tasks. That allowed us to check in and see what was causing those delays, and how we could support the team to overcome them. They were always honest and upfront about whether the problem had to do with capabilities or if it was just an oversight. That line of communication was really comforting to us. 

Are there any areas they could improve?

Their design capabilities could be improved a bit, but other than that I was a really happy client. I plan to work with them in the future. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for Maritime Trade Solutions Provider

“…they provide great insight; they excel at deciphering technical concepts and reducing them to basic ideas.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2018 - Ongoing
Project summary: 

Setapp delivered a SaaS product for the digital department of a large shipping company. They created a scalable B2B solution using Python, React, and .NET. It allows vessel owners to optimize their supplies.

The Reviewer
 
1,001-5,000 Employees
 
Copenhagen, Denmark
Lora Jakobsen
Senior Digital Specialist, Maersk Tankers
 
Verified
The Review
Feedback summary: 

Setapp has continuously delivered valuable technology that’s received great feedback. Their team successfully collaborates with the in-house team to arrive at creative solutions. The team’s aptitude at engaging in the agile process and great communication skills make them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior digital specialist at Maersk Tankers, a large shipping company. I work with the digital team to create innovative products for the shipping industry as a whole.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

We’re a corporate startup, so we were in need of some professional development. We hired Setapp for the development of our scalable software solution.

SOLUTION

What was the scope of their involvement?

The team created the B2B platform—both for internal use and external sale—which allows vessel owners to optimize their bunkers. They integrated our algorithms using Python, built the architecture with React, and structured the data with .NET.

What is the team composition?

At its peak, we’ve had over ten people from their team working for us full-time. Throughout our collaboration, we’ve scaled up the team as needed. Their segmented team is comprised of managers, scrum masters, and developers. They’re largely integrated with our in-house team.

How did you come to work with Setapp?

Although I wasn’t directly involved in the hiring decision, I’d worked with them before through my previous firm. I believe we decided to go with them because of that good past experience.

How much have you invested with them?

Our annual budget for our collaboration with them is between $500,000–$1,000,000.

What is the status of this engagement?

We’ve been working together since August 2018 and, although the product launched four months ago, it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve proven themselves to be a trusted partner capable of building products that deliver great value. The feedback for the product has been quite good.

How did Setapp perform from a project management standpoint?

It’s been a pleasure working with them. We had weekly standups and grooming sessions. We planned reviews and retrospectives on a weekly basis, and Slack kept us consistently in communication with each other. We’d organize co-development sprints for both of our teams. I’m in Poland once a month, and they frequently come to Copenhagen, as well.

What did you find most impressive about them?

They’re very results-oriented. They place a high emphasis on delivering value as well as the agile process that’s necessary for it.  Their interpersonal skills are also excellent, and their English proficiency is very high. We haven’t had any misunderstandings. Finally, they provide great insight; they excel at deciphering technical concepts and reducing them to basic ideas.

Are there any areas they could improve?

While it’s not an area of improvement per se, I’m slightly concerned about their ability to accommodate future scaling needs. We’d love for the growth and expansion of their teams.

Do you have any advice for potential customers?

In-person meetings are excellent. Explain your needs and be clear about the results you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They deliver every week.
  • 5.0 Cost
    Value / within estimates
    They provide great value for their services.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I do that all the time.

Mobile App Dev for Feminine Health Organization

"Setapp was involved every step of the way—our whole collaboration went smoothly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - Aug. 2019
Project summary: 

Setapp developed a mobile app to help raise awareness for women’s health. They built the app from scratch for both iOS and Android, then integrated useful features for portals and updates. 

The Reviewer
 
1-10 Employees
 
Warsaw, Poland
Gabriela Glazewska
Project Coordinator, Kwiat Kobiecości
 
Verified
The Review
Feedback summary: 

The visibility efforts have begun, so there are limited results on the app’s success so far. However, the internal team was pleased with the final product and the overall approach Setapp took. Their continuous communication and strong organization made them an easy partner to work with. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project coordinator at Kwiat Kobiecości, a feminine health organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

The cancer statistics in Poland are striking, so we wanted to raise awareness to emphasize the importance of regular checkups for women. To do this, we hired Setapp to help create a mobile app.

SOLUTION

What was the scope of their involvement?

Setapp developed our mobile application. We had a few initial discussions to convey the features and functions we wanted. They developed the platform from scratch for iOS and Android, and also produced graphics for us. 

A few of the features on the app include notifications to remind users about their appointments and closest locations, and a tool that connects their account to a doctor’s portal, and a news feature that informs users about our foundation. 

What is the team composition?

I primarily worked with a product owner, scrum developers (UX/UI and programmers), and a service delivery manager from Setapp.

How did you come to work with Setapp?

I wasn’t involved in the hiring process, so I’m not sure.

What is the status of this engagement?

We worked together from April–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re working on spreading awareness for the app currently, so we don’t have any impressive statistics yet.

How did Setapp perform from a project management standpoint?

They were great to work with. I was in excellent communication with Arkadiusz— he’s really professional and knows what he’s doing. It was nice to work with someone who managed the project well. We communicated via phone and email, for the most part.

What did you find most impressive about them?

Setapp was involved every step of the way—our whole collaboration went smoothly. If we didn’t get back to them quickly, they reached out. We never had to hound them for work because they were on time and made sure to connect with us. 

Are there any areas they could improve?

It’s not their fault, but I wish we redid our website before building the mobile app. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Publishing & Shipping Companies

"They see it as a shared responsibility to create the best product possible."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015-2016; 2018- 2019
Project summary: 

Setapp developed websites and mobile apps in a partnership involving multiple companies. They developed a React.js site based on design specs. They developed iOS and Android apps for another project.

The Reviewer
 
11-50 Employees; 1001-5,000 Employees
 
Denmark
 
Verified
The Review
Feedback summary: 

Their stable deliverables have improved the satisfaction of end users. Setapp’s commitment to quality has driven the extension of the partnership across multiple companies. Expect them to work proactively and adhere to their deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in the digital department of a shipping company that transports oil products on behalf of different oil extractors around the world. I act as a product owner and project manager for different digital products.

I’ve worked with Setapp on behalf of two different companies. My former company was a publisher of monthly magazines in various other categories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

I'd just started working for the shipping company. We had some important external partners, and the company had a website for providing information to these partners, but the site was down, and it had been for six months. I received the task to create a whole new website for communicating with them.

I had the graphics capabilities within our company, but we didn’t have any development resources. I knew Setapp from our work for the publishing company. It was an easy decision to reach out to them.

SOLUTION

What was the scope of their involvement?

We had a very sharp deadline for our company website, and Setapp completed our first version within three months. They’ve provided ongoing service. We created the design internally and they developed it in React.js.

My previous company wanted to create an interactive digital version of a children’s magazine. The platform featured games, puzzles, and small stories. Setapp created iOS and Android apps supporting that digital platform.

They also worked on a second project for the publishing company. They created a website that presented news and different parts of the publisher’s universe as articles for the premium users of the railway services we offered. They also developed a responsive app based on our designs.

What is the team composition?

For most of the projects for the publisher, it’s been a team of 3–4 engineers, some working on the frontend and some on the backend. We usually have a scrum master working part-time in addition to the developers. Their team setup for projects with my current company has been the same.

How did you come to work with Setapp?

My boss was tasked with finding a development partner. We had a presence in Poland, so we asked one of our colleagues there to review local developers. He suggested Setapp as one of the best options, and we checked them out. We signed an agreement with them for several projects.

What is the status of this engagement?

I worked with Setapp in 2016 and 2017 for my current company, and in 2018 and 2019 for my current one.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All the products they’ve worked on have been for our end users, who are our main source of income. They’ve produced sustainable and stable touch points with our users. They deliver good quality, and that’s why I’ve kept connected with them across companies.

How did Setapp perform from a project management standpoint?

They’re capable and responsive and they deliver on time. We work in agile and we decide what to deliver from sprint to sprint. They take their role seriously, they’re proactive, and they see it as a shared responsibility to create the best product possible.

What did you find most impressive about them?

Their communication and management skills make a difference. We understood their terms before beginning the engagement. They also deliver high-quality work.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for future clients of theirs?

Create detailed design requirements. Working in an agile way requires that the two partners be equally focused. I’ve seen projects fail because the customer hadn’t been attentive, or they thought they could simply give high-level specifications and have Setapp create a solution. The client needs to have enough focus on the product and to have resources in place to guide Setapp. They develop based on requirements.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend App Dev for Shipping & Logistics Software Co

“Setapp executed a clear and structured project methodology that covered all requirements on time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2019
Project summary: 

Setapp developed a frontend app and linked it to an existing platform via APIs. They used Google Material-UI library. Services included quality assurance and code review.

The Reviewer
 
11-50 Employees
 
Oslo, Norway
André Torbjørnsen
Senior Project Manager, Klaveness Digital
 
Verified
The Review
Feedback summary: 

The app is expected to reduce time spent on quality control and bug detection and simplify the schema registry management process for internal stakeholders and customers. Timely and responsive, Setapp provided actionable insights.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a senior product manager for Klaveness Digital. We develop software solutions for the shipping and logistics industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Setapp?

We hired Setapp to develop a frontend application for use by software developers.

What were your goals for this project?

Our company had built a Microsoft Azure platform to support our SaaS applications. We had also developed a schema registry UI to improve schema efficiency management on the platform. We needed to build a frontend application that would work with our platform via API endpoints. We wanted the app to be more focused on usability than design.

SOLUTION

How did you select this vendor?

Setapp was providing services to one of our clients. We met the Setapp team and were confident in their abilities.

Describe the project and the services they provided in detail.

Setapp built the frontend app using the Google Material-UI library. They also created built-in validations. The team provided quality assurance and code review.

What was the team composition?

We worked with a lead developer and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project just concluded, but we are confident that the app will streamline the schema registry management process internally and for our customers. The built-in validations will reduce time spent on quality control and bug detection.

How was project management arranged and how effective was it?

The project was organized into two-week sprints, with demos after each sprint. My team had access to the app’s various test versions as soon as they were available. Our project manager ensured our requirements were met and effectively scaled management to the project’s scope. The team delivered the project on time and budget. They communicated well.

What did you find most impressive about this company?

Setapp executed a clear and structured project methodology that covered all requirements on time. We often incorporated the lead developer’s novel suggestions that improved upon our initial ideas.

5.0
Overall Score We were very happy with the project on all accounts.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was smooth.
  • 5.0 Cost
    Value / within estimates
    They adhered to the budget.
  • 5.0 Quality
    Service & deliverables
    They delivered in-line with our requirements throughout the project.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

User Journey Design for Scientific Exploration App

"The fact that we were able to manifest a shared vision speaks to the strength of the partnership."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Feb. 2019
Project summary: 

Setapp provided UX design and web development services to a research and education software firm. Their team built a narrative-based website that encapsulates a pre-existing visualization tool.

The Reviewer
 
1-10 Employees
 
Bristol, United Kingdom
Becky Davies
Product Owner, Interactive Scientific
 
Verified
The Review
Feedback summary: 

The beautiful website that Setapp designed and built has received positive feedback from internal stakeholders. Efficient and professional, the team quickly delivered a superior product that exceeded expectations. Their emphasis on collaboration made for a smooth development process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the education product owner at Interactive Scientific. We offer a software tool that visualizes elements of the nanoworld. Our product is geared for university researchers, pharmaceutical companies, and students. I work with our users to understand their requirements, and our team to adjust the UI of our platform based on their needs. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

We were looking to add some levels of contextualization to our product. Our team has looked into different modes of viewing and manipulating our molecule simulations, and we’ve gone through several versions of development. Unfortunately, all of our attempts have proved to be too basic.

Our goal was to use contextualization to help our student users better understand our simulations. We want our students to see the links between the world that can be seen, and the one that can’t. We hope that, through beautiful narratives and in-depth content, we can encourage and motivate students to do science.

SOLUTION

What was the scope of their involvement?

We started the project with a two-day design sprint at Setapp’s office in Poland. We worked with their team to redefine our problem and our goals, and to come up with ideas for potential features. We ended this workshop with a paper prototype based on the ideas that stuck.

We planned a user journey based on this paper version and discussed possible ways to develop the UI. Their designers put together a clickable prototype and a set of designs throughout a two-week sprint. After this design sprint, their team began developing a website that sits around our existing application. They created a welcome page and story that leads to launching our platform.

What is the team composition?

Their team included a business analyst, a UX designer, a UI specialist, and several front- and backend developers. We also worked with a scrum master who led the development process on their side.

How did you come to work with Setapp?

Someone from our marketing team reached out to Setapp to discuss their experience with EdTech. I met with one of their team members to learn more about their approach, and he described their style of project management and collaboration. From that early meeting, it became clear that our work methods were aligned.

Eventually, we released a brief explaining the web narrative piece of our education product. We gave it to three companies, one of which was Setapp. They sent us a response that included a video describing how they would approach the design aspects of the project, and the development process they would adopt. We were very impressed and felt they would work well with our team. Although one of the other firms had design work that fit with our vision, we chose Setapp because of their methodology and culture.

How much have you invested with them?

We’ve spent somewhere between $25,000–$50,000.

What is the status of this engagement?

We started working with Setapp in December 2018 and completed the project in February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They made a beautiful website for us. We haven’t released the product to customers yet, but everyone within our company who’s seen it has been genuinely impressed. It allows us to take our core technology to a level beyond what we’d seen before. Some of our funders have remarked on how far the UI has evolved compared to previous versions. This was our goal, so Setapp fulfilled our brief in that sense.

How did Setapp perform from a project management standpoint?

Our teams worked well together. They were responsive, proactive, and consistent. Their team was led by a scrum master who ensured that all deadlines were met. They relied quite heavily on me as a product owner, and I was responsible for approving all features and functionalities that were produced. Their scrum master had a keen understanding of my expertise, and we supported each other well throughout the project. I had never experienced that before and thought it was very effective.

What did you find most impressive about them?

Their transparency and commitment to their processes stood out to me. When we met, they made sure to include time for reflection and input while keeping everything concise and relevant. They also did a great job of facilitating collaboration.

Setapp took the tool we imagined and brought it to life. The fact that we were able to manifest a shared vision speaks to the strength of the partnership.

Are there any areas they could improve?

The design sprint that came after our initial meeting felt very loose. The software development sprints were much more focused and structured, which kept the project moving along nicely. That approach should have been added to the UI sprints, where it wasn’t as present.

Also, as a result of the agile approach, we ended up not getting some of the features that we were expecting at the beginning. Our project consisted of four sprints, which ended up limiting the number of features that we could build. Although it was good that we were forced to prioritize, we ended up having to rely on our in-house team to implement some needed functionalities.

Do you have any advice for future clients of theirs?

Prepare to be hands-on throughout the project. I met with their team every day, which ended up taking more of my time than I initially thought, especially for an outsourced project. At the same time, this is very much worth the investment, as it contributed to our success. If you can, try to see them in person for both the design sprint and development sprint kickoff.

Also, be willing to adjust your expectations a bit. It takes an open mind to understand the agile development process.

5.0
Overall Score They were a great partner, and I’d happily work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They completed every task on time.
  • 4.0 Cost
    Value / within estimates
    Though they were great at planning week-to-week, they gave us a looser overall forecast, which made it harder to know what we’d get at the end.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Unity App Dev for EdTech Company

"Every member of their team was deeply engaged in the project, which was inspiring to see." 

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Jan. 2019
Project summary: 

Setapp built Unity 3D AR apps for iOS, Android, and web browsers. They integrated Merge Cube capabilities and delivered end to end architecture. Students use the apps to visualize and manipulate 3D shapes.

The Reviewer
 
1-10 Employees
 
Poznan
Milena Piasecka
Product Manager, Learn | Teach | Explore
 
Verified
The Review
Feedback summary: 

 The system has attracted a sizable user base thanks to its pedagogical benefits and cross-platform availability. Setapp displayed top-notch professionalism, delivering optimized features and maintaining development pace despite resource turnover. Customers can expect bug-free code.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at Learn Teach Explore. We create educational applications for primary and secondary schools. Our apps develop scientific literacy, problem-solving and creativity skills by providing students and teachers with technology that helps them explore scientific challenges in a fun and engaging way.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Setapp?

Setapp developed our main product, a set of 3D geometry apps. They’re designed to improve visual imagination and students’ understanding of the nature of solids through AR.  

What were your goals for this project?

We believe that technology can enhance teachers’ ability to present complex issues. It can also equip students with innovative tools to help them solve problems on their own. Therefore, we set out to develop a meaningful app that helps students visually explore abstract ideas that are difficult to explain in a classroom.

SOLUTION

How did you select this vendor?

I’d worked with Setapp in the past, so I felt comfortable recommending their products, agile mindset and work practices for this cooperation.

Describe the project and the services they provided in detail.

Setapp designed and developed our apps from scratch based solely on Unity 3D. They developed the backend and frontend architecture needed for the app to work on iOS, Android, and web browsers. The app works with Merge Cube, a physical cube that allows students to hold a hologram of 3D shapes in their hands. This improves students’ spatial awareness and understanding of the 3D nature of shapes by allowing them to explore in the real world with their sense of touch.

Students can draw line segments, 2D shapes, and cross-sections inside solids. It’s especially helpful for students with limited spatial imagination, as well as teachers that need to assign 3D geometry tasks in the math classroom.

What was the team composition?

The team composition changed over time. We began with one resource early on, but the team grew to eight people after five months. The project ended with four Unity developers, a UX/UI designer, and a scrum master.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve seen significant use of our apps in classrooms thanks to the variety of devices students can use the app on like iPads, Chromebooks and Windows laptops, and their own Android devices. Additionally, we’ve collaborated with teachers, students, and research facilities to ensure our app provides a measurable advantage over traditional approaches and other competitive solutions.

How was project management arranged and how effective was it?

We utilized an agile methodology throughout, though we switched from a Kanban scheduling system to a Scrum approach after we began. The latter proved to be more effective.

What did you find most impressive about this company?

Their development team’s professionalism contributed greatly to the high quality of the final product. Every member of their team was deeply engaged in the project, which was inspiring to see. This commitment translated into them delivering meaningful features.

I’m confident that the quality of code is high, as there have been no crashes reported by our users, which is impressive for an app that is available on so many platforms and devices.

Are there any areas for improvement?

The product design team was limited for a period of time, but it grew accordingly when we required it. The changing team composition was also challenging, but their project management approach mediated it well.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The switch to Scrum was highly effective.
  • 4.5 Cost
    Value / within estimates
    The cost was a little high for our budget, but the quality of the work was worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend Setapp to other EdTech companies, especially those requiring AR or 3D modeling.

CMS Dev & Enhancements for Publishing House

"They did great work, and I couldn’t have asked for anything else."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2015 - Mar. 2018
Project summary: 

Setapp worked remotely hand-in-hand with the in-house team to create a custom-built CMS. They provided both front- and backend resources and handled ongoing feature development as well as maintenance.

The Reviewer
 
201-500 Employees
 
Sweden
Linus Areng
 
Verified
The Review
Feedback summary: 

Setapp’s team filled a gap that local resources couldn’t cover, thus boosting internal efforts and improving the CMS with their helpful suggestions. Other highlights include their responsiveness, communication, and commitment to the project’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The company I was working for during my collaboration with Setapp is one of the largest publishing houses in the country. I was the CTO, as well as the product owner. I headed the scrum process for developing our custom-built CMS.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

While looking to staff up our development team, the opportunity to work with Setapp presented itself from another department in the company.

SOLUTION

What was the scope of their involvement?

We hired Setapp to be our outsourced development team and help us create a custom CMS. Rather than being a one-time project, they came on board as an ongoing partner to help us with our daily development challenges, including maintenance and new feature builds. They acted as an extension of our local developers, working together as a unified scrum team.

The CMS is a large, custom-built, PHP platform running on a classic LAMP stack.

What is the team composition?

We had resources dedicated to front- and backend development. Over time, staff shifted slightly due to requirements and focus as well as internal resource shifting at Setapp.

I acted as project manager on our side, and we had an account manager from Setapp, whom I contacted whenever I needed feedback or anything else. We were a distributed team, but our goal was to work as a single team.

How did you come to work with Setapp?

Our branch in Denmark had already been working with them and was happy with the collaboration. We really didn’t consider any other companies, given that Setapp offered exactly what we needed from the get-go.

What is the status of this engagement?

We started working with Setapp around three years ago and parted ways in the spring of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It might be hard to gauge results, but Setapp was an essential partner for us, given that we couldn’t recruit locally. They did great work, and I couldn’t have asked for anything else. While the team effort was already in place on our side, Setapp helped enhance it and provided valuable input. They, together with our team, really drove the platform forward and improved our business.

How did Setapp perform from a project management standpoint?

I couldn’t have asked for any more in this regard. They’re responsive, and they understood any of our questions or concerns. Their management was flawless; we used Atlassian Jira for the development work, for tickets, and as a scrum board.

They assigned fulltime developers on an ongoing basis, so estimates weren’t an issue. Their employees did a great job, and after a while, we began to work perfectly as one team.

What did you find most impressive about them?

It’s their responsiveness and communication that stand out. We worked together to assure the project ran smoothly. They also made an effort to improve their English to communicate better, which was highly appreciated. Overall, they’re a committed team that quickly became a valuable part of our internal processes. It was clear that they wanted to help us succeed.

Are there any areas they could improve?

Nothing comes to mind. The collaboration went smoothly, and whenever I had a concern, it was dealt with promptly.

Do you have any advice for future clients of theirs?

It would be good for clients to get a personal relationship going, and to be clear about what they want and expect. Setapp is easy to talk with; they listen, and they adjust.

If the client is finding themselves in a situation of being mildly dissatisfied with the service or project, instead of remaining dissatisfied, they should reach out to Setapp’s developers and management. They'll address concerns quickly. They are, in my view, committed to making sure that the client is successful.

4.0
Overall Score They were really good in every way possible.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I was the one who set deadlines. They delivered on time, on occasion missing out minor parts such as documentation.
  • 5.0 Cost
    Value / within estimates
    They provided developers quickly and within our budget.
  • 4.0 Quality
    Service & deliverables
    They delivered what they were asked to do.
  • 5.0 NPS
    Willing to refer