The home of significant code

Setapp, the home of significant code. We are a team of technology trendsetters and explorers who care about what is happening on the market, adjusting our skills to suit the latest technological advancements. We have you covered for web, mobile and VR/AR development in line with the prevailing trends in your industry.

 

Our team consists of 70 experienced and ambitious software developers, designers, scrum masters, and business-oriented people. For us developing products is not just about writing code - it is about sharing our passion for technology to create meaningful software. We are small enough to be agile & big enough to deliver complex projects.

We have delivered 150+ projects for our clients from Europe, the US and the UAE, helping them disrupt the market.

We are the architects of one of the largest Episerver implementations in the world, creating a platform which is used by more than 2 million users per month.

We crafted an app for the EdTech industry which was #1 on the Appstore in many education related categories in over 100 countries, won the Appward 2014 and achieved increased sales by 5000%.

We gave the first multiplayer air combat game to the VR community, which became #1 top selling game in the world on the Oculus store for several weeks.

We are supporting the aviation industry by creating a complex platform which will completely change your experience at the airport. It will be used by more than 80 million passengers annually.

We are constantly exploring new technologies for our own solutions and gaining more experience and know-how. This approach ensures that your product is not just another ‘experiment’ for us!

There are many software houses, but there is only one home - the home of significant code.

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Poznan, Poland
headquarters

Portfolio

Key clients: 

Egmont, Exruptive, Learn Teach Explore, Interactive Scientific, Temply. Read our case studies.

Interactive Scientific is a British EdTech company. They focus on products that visualise some of the most important scientific concepts. Their project - Nano Simbox Education, takes you deep into the world of scientific topics like photosynthesis, respiration or fractional distillation in an interactive and engaging way.

CHALLENGE

The architecture of the project needed something logical and

intuitive and the full potential of the idea needed bringing to life. It was obvious from the beginning that the exterior of the project needed to be transformed. 

OUR SOLLUTION

Thanks to the complete overhaul of the UX part of the project, it is now a fully engaging and intuitive experience. While the design part was in line with our client’s brand manual, we were responsible for Key Visual and the whole design of the project.

Exruptive

Intelligent Track Systems (formely known as Exruptive) is a an intelligent trolley system determined to solve the challenges, which supermarkets, malls and retailers are facing today.

CHALLENGE

Exruptive came to us with the challenge of revolutionizing the passenger experience at airports which led to the opportunity of disrupting the retail industry. 

OUR

SOLUTION

In the first phase of the project we built a working prototype of an app which guides passengers through security at airports. 

After the app’s successful airport trial the client asked us to extend the application with features that will help people navigate and shop in retail spaces like supermarkets, airports, and malls. 

Read the full case study on our website.

Alt.dk

Alt.dk is a leading Danish lifestyle magazine by the Egmont group. The online magazine is visited by over 2 millions users every month. 

CHALLENGE

To provide a more complete experience to its readers, Egmont digital wanted to consolidate its various lifestyle websites into one, namely Alt.dk.

OUR SOLUTTION 

Our team managed to migrate Egmont’s vast content resources (Over 100k

articles) into a single CMS: Episerver. The new and modern site turned out not only to be the editors’ dream but it also pleased over two million users visiting the site each month.

Read the full case study.

Shapes 3D Drawing

With Shapes 3D Geometry Drawing app you can draw lines and cross-sections
inside the 3D shapes.

CHALLENGE

The first Shapes app - 3D Geometry Learning turned out to be a big success for our client, so they decided to build another app that needed to be even more immersive and engaging for young geometry students.

OUR SOLUTION

The new Shapes app included all of

the top features of the previous app, while expanding the app's capabilities and adjusting it to the use of Merge Cube. Other new features which were added include, adjusting 27 highly interactive geometric objects, allowing students to explore transparent surfaces, Making it possible to construct cross-sections and 2D shapes inside the solids, etc.

Read the full case study.

Reviews

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Web & Mobile App Dev for Publishing & Shipping Companies

"They see it as a shared responsibility to create the best product possible."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015-2016; 2018- 2019
Project summary: 

Setapp developed websites and mobile apps in a partnership involving multiple companies. They developed a React.js site based on design specs. They developed iOS and Android apps for another project.

The Reviewer
 
11-50 Employees; 1001-5,000 Employees
 
Denmark
Former & Current Executive, Publishing & Shipping Companies
 
Verified
The Review
Feedback summary: 

Their stable deliverables have improved the satisfaction of end users. Setapp’s commitment to quality has driven the extension of the partnership across multiple companies. Expect them to work proactively and adhere to their deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in the digital department of a shipping company that transports oil products on behalf of different oil extractors around the world. I act as a product owner and project manager for different digital products.

I’ve worked with Setapp on behalf of two different companies. My former company was a publisher of monthly magazines in various other categories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

I'd just started working for the shipping company. We had some important external partners, and the company had a website for providing information to these partners, but the site was down, and it had been for six months. I received the task to create a whole new website for communicating with them.

I had the graphics capabilities within our company, but we didn’t have any development resources. I knew Setapp from our work for the publishing company. It was an easy decision to reach out to them.

SOLUTION

What was the scope of their involvement?

We had a very sharp deadline for our company website, and Setapp completed our first version within three months. They’ve provided ongoing service. We created the design internally and they developed it in React.js.

My previous company wanted to create an interactive digital version of a children’s magazine. The platform featured games, puzzles, and small stories. Setapp created iOS and Android apps supporting that digital platform.

They also worked on a second project for the publishing company. They created a website that presented news and different parts of the publisher’s universe as articles for the premium users of the railway services we offered. They also developed a responsive app based on our designs.

What is the team composition?

For most of the projects for the publisher, it’s been a team of 3–4 engineers, some working on the frontend and some on the backend. We usually have a scrum master working part-time in addition to the developers. Their team setup for projects with my current company has been the same.

How did you come to work with Setapp?

My boss was tasked with finding a development partner. We had a presence in Poland, so we asked one of our colleagues there to review local developers. He suggested Setapp as one of the best options, and we checked them out. We signed an agreement with them for several projects.

What is the status of this engagement?

I worked with Setapp in 2016 and 2017 for my current company, and in 2018 and 2019 for my current one.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All the products they’ve worked on have been for our end users, who are our main source of income. They’ve produced sustainable and stable touch points with our users. They deliver good quality, and that’s why I’ve kept connected with them across companies.

How did Setapp perform from a project management standpoint?

They’re capable and responsive and they deliver on time. We work in agile and we decide what to deliver from sprint to sprint. They take their role seriously, they’re proactive, and they see it as a shared responsibility to create the best product possible.

What did you find most impressive about them?

Their communication and management skills make a difference. We understood their terms before beginning the engagement. They also deliver high-quality work.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for future clients of theirs?

Create detailed design requirements. Working in an agile way requires that the two partners be equally focused. I’ve seen projects fail because the customer hadn’t been attentive, or they thought they could simply give high-level specifications and have Setapp create a solution. The client needs to have enough focus on the product and to have resources in place to guide Setapp. They develop based on requirements.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend App Dev for Shipping & Logistics Software Co

“Setapp executed a clear and structured project methodology that covered all requirements on time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2019
Project summary: 

Setapp developed a frontend app and linked it to an existing platform via APIs. They used Google Material-UI library. Services included quality assurance and code review.

The Reviewer
 
11-50 Employees
 
Oslo, Norway
André Torbjørnsen
Senior Project Manager, Klaveness Digital
 
Verified
The Review
Feedback summary: 

The app is expected to reduce time spent on quality control and bug detection and simplify the schema registry management process for internal stakeholders and customers. Timely and responsive, Setapp provided actionable insights.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a senior product manager for Klaveness Digital. We develop software solutions for the shipping and logistics industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Setapp?

We hired Setapp to develop a frontend application for use by software developers.

What were your goals for this project?

Our company had built a Microsoft Azure platform to support our SaaS applications. We had also developed a schema registry UI to improve schema efficiency management on the platform. We needed to build a frontend application that would work with our platform via API endpoints. We wanted the app to be more focused on usability than design.

SOLUTION

How did you select this vendor?

Setapp was providing services to one of our clients. We met the Setapp team and were confident in their abilities.

Describe the project and the services they provided in detail.

Setapp built the frontend app using the Google Material-UI library. They also created built-in validations. The team provided quality assurance and code review.

What was the team composition?

We worked with a lead developer and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project just concluded, but we are confident that the app will streamline the schema registry management process internally and for our customers. The built-in validations will reduce time spent on quality control and bug detection.

How was project management arranged and how effective was it?

The project was organized into two-week sprints, with demos after each sprint. My team had access to the app’s various test versions as soon as they were available. Our project manager ensured our requirements were met and effectively scaled management to the project’s scope. The team delivered the project on time and budget. They communicated well.

What did you find most impressive about this company?

Setapp executed a clear and structured project methodology that covered all requirements on time. We often incorporated the lead developer’s novel suggestions that improved upon our initial ideas.

5.0
Overall Score We were very happy with the project on all accounts.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was smooth.
  • 5.0 Cost
    Value / within estimates
    They adhered to the budget.
  • 5.0 Quality
    Service & deliverables
    They delivered in-line with our requirements throughout the project.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

User Journey Design for Scientific Exploration App

"The fact that we were able to manifest a shared vision speaks to the strength of the partnership."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Feb. 2019
Project summary: 

Setapp provided UX design and web development services to a research and education software firm. Their team built a narrative-based website that encapsulates a pre-existing visualization tool.

The Reviewer
 
1-10 Employees
 
Bristol, United Kingdom
Becky Davies
Product Owner, Interactive Scientific
 
Verified
The Review
Feedback summary: 

The beautiful website that Setapp designed and built has received positive feedback from internal stakeholders. Efficient and professional, the team quickly delivered a superior product that exceeded expectations. Their emphasis on collaboration made for a smooth development process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the education product owner at Interactive Scientific. We offer a software tool that visualizes elements of the nanoworld. Our product is geared for university researchers, pharmaceutical companies, and students. I work with our users to understand their requirements, and our team to adjust the UI of our platform based on their needs. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

We were looking to add some levels of contextualization to our product. Our team has looked into different modes of viewing and manipulating our molecule simulations, and we’ve gone through several versions of development. Unfortunately, all of our attempts have proved to be too basic.

Our goal was to use contextualization to help our student users better understand our simulations. We want our students to see the links between the world that can be seen, and the one that can’t. We hope that, through beautiful narratives and in-depth content, we can encourage and motivate students to do science.

SOLUTION

What was the scope of their involvement?

We started the project with a two-day design sprint at Setapp’s office in Poland. We worked with their team to redefine our problem and our goals, and to come up with ideas for potential features. We ended this workshop with a paper prototype based on the ideas that stuck.

We planned a user journey based on this paper version and discussed possible ways to develop the UI. Their designers put together a clickable prototype and a set of designs throughout a two-week sprint. After this design sprint, their team began developing a website that sits around our existing application. They created a welcome page and story that leads to launching our platform.

What is the team composition?

Their team included a business analyst, a UX designer, a UI specialist, and several front- and backend developers. We also worked with a scrum master who led the development process on their side.

How did you come to work with Setapp?

Someone from our marketing team reached out to Setapp to discuss their experience with EdTech. I met with one of their team members to learn more about their approach, and he described their style of project management and collaboration. From that early meeting, it became clear that our work methods were aligned.

Eventually, we released a brief explaining the web narrative piece of our education product. We gave it to three companies, one of which was Setapp. They sent us a response that included a video describing how they would approach the design aspects of the project, and the development process they would adopt. We were very impressed and felt they would work well with our team. Although one of the other firms had design work that fit with our vision, we chose Setapp because of their methodology and culture.

How much have you invested with them?

We’ve spent somewhere between $25,000–$50,000.

What is the status of this engagement?

We started working with Setapp in December 2018 and completed the project in February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They made a beautiful website for us. We haven’t released the product to customers yet, but everyone within our company who’s seen it has been genuinely impressed. It allows us to take our core technology to a level beyond what we’d seen before. Some of our funders have remarked on how far the UI has evolved compared to previous versions. This was our goal, so Setapp fulfilled our brief in that sense.

How did Setapp perform from a project management standpoint?

Our teams worked well together. They were responsive, proactive, and consistent. Their team was led by a scrum master who ensured that all deadlines were met. They relied quite heavily on me as a product owner, and I was responsible for approving all features and functionalities that were produced. Their scrum master had a keen understanding of my expertise, and we supported each other well throughout the project. I had never experienced that before and thought it was very effective.

What did you find most impressive about them?

Their transparency and commitment to their processes stood out to me. When we met, they made sure to include time for reflection and input while keeping everything concise and relevant. They also did a great job of facilitating collaboration.

Setapp took the tool we imagined and brought it to life. The fact that we were able to manifest a shared vision speaks to the strength of the partnership.

Are there any areas they could improve?

The design sprint that came after our initial meeting felt very loose. The software development sprints were much more focused and structured, which kept the project moving along nicely. That approach should have been added to the UI sprints, where it wasn’t as present.

Also, as a result of the agile approach, we ended up not getting some of the features that we were expecting at the beginning. Our project consisted of four sprints, which ended up limiting the number of features that we could build. Although it was good that we were forced to prioritize, we ended up having to rely on our in-house team to implement some needed functionalities.

Do you have any advice for future clients of theirs?

Prepare to be hands-on throughout the project. I met with their team every day, which ended up taking more of my time than I initially thought, especially for an outsourced project. At the same time, this is very much worth the investment, as it contributed to our success. If you can, try to see them in person for both the design sprint and development sprint kickoff.

Also, be willing to adjust your expectations a bit. It takes an open mind to understand the agile development process.

5.0
Overall Score They were a great partner, and I’d happily work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They completed every task on time.
  • 4.0 Cost
    Value / within estimates
    Though they were great at planning week-to-week, they gave us a looser overall forecast, which made it harder to know what we’d get at the end.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Unity App Dev for EdTech Company

"Every member of their team was deeply engaged in the project, which was inspiring to see." 

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Jan. 2019
Project summary: 

Setapp built Unity 3D AR apps for iOS, Android, and web browsers. They integrated Merge Cube capabilities and delivered end to end architecture. Students use the apps to visualize and manipulate 3D shapes.

The Reviewer
 
1-10 Employees
 
Poznan
Milena Piasecka
Product Manager, Learn | Teach | Explore
 
Verified
The Review
Feedback summary: 

 The system has attracted a sizable user base thanks to its pedagogical benefits and cross-platform availability. Setapp displayed top-notch professionalism, delivering optimized features and maintaining development pace despite resource turnover. Customers can expect bug-free code.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at Learn Teach Explore. We create educational applications for primary and secondary schools. Our apps develop scientific literacy, problem-solving and creativity skills by providing students and teachers with technology that helps them explore scientific challenges in a fun and engaging way.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Setapp?

Setapp developed our main product, a set of 3D geometry apps. They’re designed to improve visual imagination and students’ understanding of the nature of solids through AR.  

What were your goals for this project?

We believe that technology can enhance teachers’ ability to present complex issues. It can also equip students with innovative tools to help them solve problems on their own. Therefore, we set out to develop a meaningful app that helps students visually explore abstract ideas that are difficult to explain in a classroom.

SOLUTION

How did you select this vendor?

I’d worked with Setapp in the past, so I felt comfortable recommending their products, agile mindset and work practices for this cooperation.

Describe the project and the services they provided in detail.

Setapp designed and developed our apps from scratch based solely on Unity 3D. They developed the backend and frontend architecture needed for the app to work on iOS, Android, and web browsers. The app works with Merge Cube, a physical cube that allows students to hold a hologram of 3D shapes in their hands. This improves students’ spatial awareness and understanding of the 3D nature of shapes by allowing them to explore in the real world with their sense of touch.

Students can draw line segments, 2D shapes, and cross-sections inside solids. It’s especially helpful for students with limited spatial imagination, as well as teachers that need to assign 3D geometry tasks in the math classroom.

What was the team composition?

The team composition changed over time. We began with one resource early on, but the team grew to eight people after five months. The project ended with four Unity developers, a UX/UI designer, and a scrum master.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve seen significant use of our apps in classrooms thanks to the variety of devices students can use the app on like iPads, Chromebooks and Windows laptops, and their own Android devices. Additionally, we’ve collaborated with teachers, students, and research facilities to ensure our app provides a measurable advantage over traditional approaches and other competitive solutions.

How was project management arranged and how effective was it?

We utilized an agile methodology throughout, though we switched from a Kanban scheduling system to a Scrum approach after we began. The latter proved to be more effective.

What did you find most impressive about this company?

Their development team’s professionalism contributed greatly to the high quality of the final product. Every member of their team was deeply engaged in the project, which was inspiring to see. This commitment translated into them delivering meaningful features.

I’m confident that the quality of code is high, as there have been no crashes reported by our users, which is impressive for an app that is available on so many platforms and devices.

Are there any areas for improvement?

The product design team was limited for a period of time, but it grew accordingly when we required it. The changing team composition was also challenging, but their project management approach mediated it well.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The switch to Scrum was highly effective.
  • 4.5 Cost
    Value / within estimates
    The cost was a little high for our budget, but the quality of the work was worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend Setapp to other EdTech companies, especially those requiring AR or 3D modeling.

CMS Dev & Enhancements for Publishing House

"They did great work, and I couldn’t have asked for anything else."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2015 - Mar. 2018
Project summary: 

Setapp worked remotely hand-in-hand with the in-house team to create a custom-built CMS. They provided both front- and backend resources and handled ongoing feature development as well as maintenance.

The Reviewer
 
201-500 Employees
 
Sweden
Former CTO, Large Publishing House
 
Verified
The Review
Feedback summary: 

Setapp’s team filled a gap that local resources couldn’t cover, thus boosting internal efforts and improving the CMS with their helpful suggestions. Other highlights include their responsiveness, communication, and commitment to the project’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The company I was working for during my collaboration with Setapp is one of the largest publishing houses in the country. I was the CTO, as well as the product owner. I headed the scrum process for developing our custom-built CMS.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

While looking to staff up our development team, the opportunity to work with Setapp presented itself from another department in the company.

SOLUTION

What was the scope of their involvement?

We hired Setapp to be our outsourced development team and help us create a custom CMS. Rather than being a one-time project, they came on board as an ongoing partner to help us with our daily development challenges, including maintenance and new feature builds. They acted as an extension of our local developers, working together as a unified scrum team.

The CMS is a large, custom-built, PHP platform running on a classic LAMP stack.

What is the team composition?

We had resources dedicated to front- and backend development. Over time, staff shifted slightly due to requirements and focus as well as internal resource shifting at Setapp.

I acted as project manager on our side, and we had an account manager from Setapp, whom I contacted whenever I needed feedback or anything else. We were a distributed team, but our goal was to work as a single team.

How did you come to work with Setapp?

Our branch in Denmark had already been working with them and was happy with the collaboration. We really didn’t consider any other companies, given that Setapp offered exactly what we needed from the get-go.

What is the status of this engagement?

We started working with Setapp around three years ago and parted ways in the spring of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It might be hard to gauge results, but Setapp was an essential partner for us, given that we couldn’t recruit locally. They did great work, and I couldn’t have asked for anything else. While the team effort was already in place on our side, Setapp helped enhance it and provided valuable input. They, together with our team, really drove the platform forward and improved our business.

How did Setapp perform from a project management standpoint?

I couldn’t have asked for any more in this regard. They’re responsive, and they understood any of our questions or concerns. Their management was flawless; we used Atlassian Jira for the development work, for tickets, and as a scrum board.

They assigned fulltime developers on an ongoing basis, so estimates weren’t an issue. Their employees did a great job, and after a while, we began to work perfectly as one team.

What did you find most impressive about them?

It’s their responsiveness and communication that stand out. We worked together to assure the project ran smoothly. They also made an effort to improve their English to communicate better, which was highly appreciated. Overall, they’re a committed team that quickly became a valuable part of our internal processes. It was clear that they wanted to help us succeed.

Are there any areas they could improve?

Nothing comes to mind. The collaboration went smoothly, and whenever I had a concern, it was dealt with promptly.

Do you have any advice for future clients of theirs?

It would be good for clients to get a personal relationship going, and to be clear about what they want and expect. Setapp is easy to talk with; they listen, and they adjust.

If the client is finding themselves in a situation of being mildly dissatisfied with the service or project, instead of remaining dissatisfied, they should reach out to Setapp’s developers and management. They'll address concerns quickly. They are, in my view, committed to making sure that the client is successful.

4.0
Overall Score They were really good in every way possible.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I was the one who set deadlines. They delivered on time, on occasion missing out minor parts such as documentation.
  • 5.0 Cost
    Value / within estimates
    They provided developers quickly and within our budget.
  • 4.0 Quality
    Service & deliverables
    They delivered what they were asked to do.
  • 5.0 NPS
    Willing to refer

Indoor Positioning Solution for IT Company

“Overall, Setapp has been highly accountable and responsible for their work.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - 2017
Project summary: 

Setapp developed a product featuring indoor positioning system capability. Using an Agile methodology, the team’s engineers programmed the frontend in Unity and the backend in .NET with a SQL server database.

The Reviewer
 
501-1000 Employees
 
Dubai, United Arab Emirates
Technical Manager, IT Company
 
Verified
The Review
Feedback summary: 

Setapp delivered a prototype that serves as the entire project’s cornerstone for future development efforts. Their scalable product can smoothly facilitate expansions and enhancements. This partnership yielded a high ROI based on the team’s rapid yet high-level work ethic and diligence.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a technical manager for a company that creates indoor positioning systems. We're part of an umbrella corporation in Dubai. Our bespoke development and deployment IT solutions range in from small- to extremely large-scale, critical projects. Most revolve around software, but they occasionally involve hardware as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Setapp?

Like global positioning systems (GPS), indoor positioning systems (IPS) is based on signal triangulation. Unfortunately, GPS don’t work well in closed spaces like parking lots or inside concrete buildings. We reached out to SetApp to deliver some solutions for a product with IPS capability.

SOLUTION

What was the scope of their involvement?

We worked with Setapp to create a means of triangulating a person’s location, or that of other types of assets, within closed spaces like shopping centers or airports. They developed a prototype with a demonstrated capability of helping users navigate those spaces.

Setapp used a variety of technologies for full stack development. They built the frontend using Unity, The backend portion, which administrators work on, was made using .NET and an SQL server database. The full team is equipped with the Agile systems.

What is the team composition?

Their team was comprised of six engineers plus one scrum master. Setapp also assigned a product owner to our project.

How did you come to work with Setapp?

There have been too many predecessors in my role before me, so I’m not entirely sure how we first found them.

What is the status of this engagement?

I worked with the Setapp team for 12-18 months mid of 2016 into the start of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product they built is just the starting point of a much bigger project. Like every building, the cornerstone is what really matters. Setapp set an excellent foundation on which we can extend, adapt, and modify our product as needed.

Before we launch the application to our customers, I'm sure it will require some tweaks and updates. Setapp worked diligently to start the project off right. This partnership has been quite useful for us. In the long run, we should be able to capitalize on their deliverables.

How did Setapp perform from a project management standpoint?

The team worked in a project management style using the Agile methodology. They were highly capable at maintaining development velocity without compromising on the quality of our solution. I've been quite pleased with their responsiveness within our communication. Overall, Setapp has been highly accountable and responsible for their work.

What did you find most impressive about them?

Setapp showed consistent professionalism throughout the entire project. That's what sticks out to me the most.

Are there any areas they could improve?

I can't think of anything they could improve right now.

Do you have any advice for potential customers?

Right up front, clearly define which type of deliverable you need. Building a full-scale product involves a different perspective than setting out to create a prototype. Describe how you want your product to look, feel, and behave. Let the team know definitively so they can work accordingly.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    The project they delivered pivoted from a prototype to a product approach, so we had to tweak the quality a bit.
  • 5.0 NPS
    Willing to refer