SellerSwitch

BACKGROUND

Please describe your company and position.

 I am the Head of sales of a beauty & cosmetics company 

Describe what your company does in a single sentence.

We create and sell health & beauty products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerSwitch to accomplish?

• Increase in sales on Amazon
• Introduction of new products

SOLUTION

How did you find SellerSwitch?

Online Search

Why did you select SellerSwitch over others?

• Good value for cost
• Company values aligned

How many teammates from SellerSwitch were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Seller Switch to grow our brands on Amazon across the EU, UK, and Mexico. The agency was responsible for account management, product listing optimization, and PPC campaign operations. Their work helped us organize our product portfolio and improve content quality. We appreciated their proactive approach, clear communication, and partnership mindset.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our performance consistently improved, and we introduced many new brands and products during the collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I worked closely with a very strong Project Manager, Gabriela, and my positive evaluation of the project is largely thanks to her leadership and coordination.

What was your primary form of communication with SellerSwitch?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Openness to act and good availability

Are there any areas for improvement or something SellerSwitch could have done differently?

I believe this is typical for any agency that works with multiple clients — the amount of time they can dedicate to your project is naturally limited. We had some reservations regarding the PPC campaigns, as the approach was very cautious. It was aligned with the budgets we set, so I can’t criticize that aspect, but our expectations in terms of pace and experimentation were slightly different.