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Unlocking the potential of your technology

4.9
7 reviews

Sciant is an IT solutions development partner serving specific industry sectors including Travel and Hospitality, Logistics and Transport, Finance and Banking, working worldwide for both large enterprises and fast-growth startups.

Sciant develops technical solutions including big data and business intelligence, machine learning, and blockchain, and forms robust and compliant integrations and interfaces, for new digital platforms and legacy systems.

Established in 2016, Sciant is headquartered in Sofia, Bulgaria, with a second office in Olomouc, Czech Republic.

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$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2016
Show all +
Sofia, Bulgaria
headquarters
  • Sofia Tech Park, 111B Tzarigradsko Shose
    Sofia 1784
    Bulgaria
    00359899420440
other locations
  • 28. Října 11
    Olomouc 77900
    Czech Republic

Focus

Service lines
  • Custom Software Development
  • BI & Big Data Consulting & SI
  • Other IT Consulting and SI
SHOW ALL +
Client focus
  • Midmarket ($10M - $1B)
  • Small Business (<$10M)
  • Enterprise (>$1B)
Industry focus
  • Hospitality & leisure
  • Transportation
  • Financial services
Frameworks and CMS
Programming & scripting
Application platform
BI & big data focus
BI & big data solutions
Managed services

Portfolio

Key clients: 

CENDYN DHL RateGain DHISCO TORA OTA Insight Protel iVvy Invata

Reviews

4.9
7 reviews
Sort by

Third Party CRM Integration for Hospitality Tech Company

"They’re a professional team."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2018 - Mar. 2020
Project summary: 

Sciant supported CRM third-party integrations for a hospitality technology company. They also did documentation.

The Reviewer
 
201-500 Employees
 
London, United Kingdom
Chief Revenue Officer, Hospitality Tech Software Company
 
Verified
The Review
Feedback summary: 

Sciant’s integrations went live and worked flawlessly. The documentation provided was clear which helped the sales team tremendously. Customers can expect a communicative and knowledgeable team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief revenue officer for a hospitality tech software company. We provide revenue management and CRM technology to hotels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sciant?

We needed help with third-party CRM integrations.

SOLUTION

What was the scope of their involvement?

We hired them to help us streamline our third-party integrations. They also provide documentation around those integrations and support hands-on projects within Europe and Asia. 

The integrations are with third party technology companies that were used by hotels where we need to bring that data into our enterprise CRM solution. We’d have to build either to the vendors API or they’d write to ours. Sciant would oversee that integration. Typically, we’d write to their API, and Sciant would do that work for us, document it, and pass it over to our own in-connectivity team to certify and bring that data into our company environment.

What is the team composition?

We worked with Stephen (SVP Travel & Hospitality) and one other person. I don’t know how many people there were because they didn’t report to me. I think there were quite a few people.

How did you come to work with Sciant?

There’s a number of executives within our company who have known Stephen for a number of years. His reputation in the marketplace is good. I don’t believe we looked at anybody else. He was recommended to the CEO and the CEO then interviewed Stephen and gave Sciant a contract.

How much have you invested with them?

We spent between $500,000-$1 million.

What is the status of this engagement?

We worked together from December 2018–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Those integrations went live, and they work. They provided documentation around the integrations they worked on. They provided a full scoping document and also an overview of the interface so that sales knew exactly what each interface supported and didn’t support.

How did Sciant perform from a project management standpoint?

Their project management was very good. There was a clear direction for the work. We never had any issues as it relates to how they worked with us. We had regular meetings face-to-face and over the phone. They often went to our head office in Florida to provide updates. 

What did you find most impressive about them?

Their knowledge and the process of how they actually did the integrations and documented it is impressive. They’re a professional team.

Are there any areas they could improve?

No, they did a very good job. They delivered exactly what was required.

Do you have any advice for potential customers?

They have a lot of expertise. If I was taking them on again or recommending them to someone, keep an open mind and listen to the advice they give. They’re very knowledgeable, incredibly professional, and very discreet. Rely on them to provide advice.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They’re very good.
  • 5.0 NPS
    Willing to refer
    I’d always recommend them. They were excellent.

Backend Dev & NLP Processing for Hospitality Company

"The project management is exemplary. We are a little weak in this part, but they helped us up our game significantly."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Ongoing
Project summary: 

In order to fulfill the hospitality company's vision of their POC and MVP, they hired Sciant to help with backend development and NLP processing. The team works in two-week sprints. 

The Reviewer
 
1-10 Employees
 
Cologne, Germany
Brendan May
Managing Director, Hotel ResBot
 
Verified
The Review
Feedback summary: 

With Sciant's exceptional assistance, the company achieved 96% accuracy in their development process, a tremendous improvement from their previous less than five percent intent recognition accuracy. What really sets them apart is their knowledge about NLP capabilities and hospitality integrations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Managing Director who is pretty hands-on regarding development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sciant, and what were your goals?

We hired Sciant to help us go from a Proof of Concept (POC) to an MVP (and then beyond). The primary areas were backend development and NLP processing. In particular with the POC we realized that commercially available NLP solutions were not sufficient for our use case, thus we needed to build and train a bespoke NLP engine.

SOLUTION

How did you select Sciant and what were the deciding factors?

We selected Sciant primarily on the basis of expertise and experience in our two core areas: 1) NLP and 2) Hospitality solution integrations

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We work in 2 week sprints. After successfully moving from POC to MVP we have further engaged Sciant to continue helping us build out the solution. Sciant was pivotal in the development of the core solution. We have primarily leverage AWS (lambda, various DBs etc,) , however we also use multi-cloud approach to leverage some key google solutions like Google Data Studio

How many people from the vendor's team worked with you, and what were their positions?

The Sciant part of our team consists of 1) Project Manager / Scrum Master 2) Senior Full Stack Developer 3) NLP Expert In addition, we have called in some additional expertise into projects as needed (Opera integration Expert), (CTO), (Hospitality Integrations specialist).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sciant helped us go from less than 5% intent recognition accuracy, to over 96% accuracy.

Describe their project management style, including communication tools and timelines.

The project management is exemplary. We are a little weak in this part, but they helped us up our game significantly.

What did you find most impressive or unique about this company?

For us it is the deep knowledge of hospitality integrations and the deep NLP capabilities that really sets Sciant apart. But probably the thing that I find most impressive is that the Sciant part of the team feels 100% embedded with our team; just that we don't have to worry about payroll etc. We just get a detailed monthly bill.

Are there any areas for improvement or something they could have done differently?

With Sciant we as a team we are always improving. Every day, every week, every month. But as an organization, the most important thing Sciant can do is keep it up.

5.0
Overall Score Internal or external I can honestly say I have never worked with a better dev team than Sciant.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Nothing special to say here - our sprint process is working like a well oiled machine
  • 5.0 Cost
    Value / within estimates
    I interpret this question as price value. Sciant is not the cheapest that I have worked with, but the one that provides the best value.
  • 5.0 Quality
    Service & deliverables
    Even more important than generic quality, Sciant delivers the level of quality I am asking for. As a startup sometimes I need quick and dirty as well
  • 5.0 NPS
    Willing to refer
    Not only would I recommend Sciant to my best friend, I would MAKE sure they choose Sciant - that is my duty as a good friend.

Custom Software Development for Logistics Company

"Always positive and personal. You felt like these people are your friends and care genuinely about your success."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2019 - Apr. 2020
Project summary: 

A logistics and facility automation services provider hired Sciant to develop a Manifesting service for its automated fulfilment solution.

The Reviewer
 
51-200 Employees
 
Conshohocken, Pennsylvania
Morgan Dunn
Senior Manager of Software Development,
 
Verified
The Review
Feedback summary: 

The company appreciated how the team worked hard to complete the project on time. Because of their efforts, they were successful in fulfilling the obligations necessary to bring the project to completion. The team was the most pleasant group the company worked with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Invata Intralogistics Inc. provides logistics and facility automation services. The Company offers logistics network design and infrastructure, facility automation, software, controls, system integration, and installation services. I am the Senior Manager of Software Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sciant, and what were your goals?

Sciant developed a Manifesting service for our automated fulfilment solution.

SOLUTION

How did you select Sciant and what were the deciding factors?

Sciant is focused on three verticals, including Transportation & Logistics. For the first step we validated their industry experience. Secondly, we validated their technical aptitude. Finally, we conducted reference checks with their previous customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Invata manifesting solution is a WebAPI restful application, that provides access to important packaging and manifesting process endpoints (object manipulation and additional actions).

Storage is primarily using MS SQL as a database and Entity Framework Core as ORM, utilizing DB first approach and scaffold context. Additional set of domain objects (POCO classes) exists and manual mapping between DB objects and POCO objects is implemented.

The architecture of “Invata Manifesting” application is dependent on existing WebApi project (“Invata.WebApi”), existing nuGet packages (managed and supported by Invata team), existing MS SQL database:

  • All necessary DB tables should be added to the existing DB instance, but in a separate schema(s). This will make them logically separated from each other, but still easily maintained by Invata infrastructure team.
  • All newly introduced WebApi (and supporting) projects had to be easily build and deploy as set of DLLs pasted in special folder under main starting point of the current solution.
  • Introduced the concept of multiple, independent of each other carriers with autonomous configuration, setup, data store, but providing similar functionality and behavior for the manifesting system.

How many people from the vendor's team worked with you, and what were their positions?

The delivery team consisted of a Project manager, two .Net Developers, an Angular Developer and 2 QA engineers with expertise in the Transportation & Logistics vertical.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sciant worked hard to complete the project on time despite some requirements being in flux. They were completely successful in fulfilling the obligations necessary for this conclusion.

Describe their project management style, including communication tools and timelines.

Project management was outstanding. Despite being multiple time zones and continents apart Sciant kept a consistent meeting schedule multiple times per week via multiple channels including Microsoft Teams.

What did you find most impressive or unique about this company?

One of the most pleasant companies, team, and individuals I have had the pleasure to work with.

Both individually and as a team they worked hard to keep communication at the forefront, never let deadlines slip and simultaneously worked to ensure there was a mutual understanding of requirements and goals.

Always positive and personal. You felt like these people are your friends and care genuinely about your success.

Are there any areas for improvement or something they could have done differently?

As with all teams continued improvement in knowledge within the vertical space and following the technical trends.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

File Export & Data Integration for Automated Tax Service

"They were fantastic."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2020 - Ongoing
Project summary: 

An automated tax compliance service provider hired Sciant to build a tool to extract data from Opera into the business' own software platform.

The Reviewer
 
1,001-5,000 Employees
 
Seattle, Washington
Andrew Kim
Director of Business Development, Avalara
 
Verified
The Review
Feedback summary: 

The company was satisfied with the results of the project upon launch. The team was able to meet all of their deliverables on time and on budget, exceeding expectations. The team was full of experts that used a collaborative approach and added their input to make the project better.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Director of Business Development and Sales for the Lodging vertical at Avalara

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sciant, and what were your goals?

We hired Sciant to build a tool to extract data from Opera into our software platform. They built a custom export from Opera, and a middlewear for the data to be mapped to our platform.

One of the goals was to complete this project, as well as find a business partner that had domain expertise of the hotel and lodging industry.

SOLUTION

How did you select Sciant and what were the deciding factors?

Sciant was recommended directly from Oracle. We had an RFP with roughly 10 vendors, and decided on Sciant because of their knowledge of the industry, professionalism, and reputation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed an export from opera. Then they built a web application to:

  1. Receive guest invoice data from Opera PMS, convert the Opera Export format to the AvaTax API format, and post data to AvaTax API.
  2. Provide a portal for hotels to manage the web application and SFTP credentials of the hotel, and view updated tax detail specific to the location of the hotel Project deliverables included:
    1. Setup of Opera Export and SFTP on the integration application
    2. Authentication of the web application hotel account to the AvaTax API
    3. Ongoing consumption of Opera Exports from the SFTP file system and cleanup of files
    4. Data QA and handling of Opera Export data, and support notifications as needed
    5. Upload of Opera guest invoices to the AvaTax API 6. Download and display of the tax rates from AvaTax API

How many people from the vendor's team worked with you, and what were their positions?

6 SVP, project manager, technical delivery manager, lead industry consultant, developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project has recently been completed. Sciant communicated actively throughout the process, and were able to meet/exceed all of the deliverable dates and expectations.

Describe their project management style, including communication tools and timelines.

Sciant has a highly collaborative approach. We had bi-weekly meetings throughout the project process, as well as an ongoing Slack channel for communication. They were involved through the process, and provided guidance and expertise through the project.

What did you find most impressive or unique about this company?

They are industry experts that had a collaborative approach. Throughout our discussions, they shared their input and perspectives which we found invaluable.

Our company is new to the Hotel vertical, and we found their knowledge to be a foundation of a strong partnership.

Are there any areas for improvement or something they could have done differently?

They were fantastic

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

BI Dashboard Dev for IT Strategy Company

"Sciant’s team provided deep knowledge of the logistics industry and has intricate technical knowledge of Power BI."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Jan. 2020
Project summary: 

Sciant developed a business intelligence dashboard in Microsoft Power BI. The dashboard aggregates data from various sources into visualized reports.

The Reviewer
 
11-50 Employees
 
Sofia, Bulgaria
Ventzeslav Kolev
Partner, IntelliCo Solutions
 
Verified
The Review
Feedback summary: 

The dashboard was successfully delivered on time, and it includes multiple sets of reports. In addition, the solution perfectly matches the provided requirements. Stakeholders received positive feedback from the client as well.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Intellico Solutions is a consulting company, specializing in IT Strategy Definition, IT project management and Business Intelligence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sciant?

Sciant have extensive experience in the BI area with transportation knowledge

What were your goals for this project?

Create Microsoft Power BI dashboard for major transportation company

SOLUTION

How did you select this vendor?

Sciant was the perfect partner with the right level of expertise and experience in the transport and logistics industry to help us deliver a BI project. "We engaged with Sciant to develop complex dashboard in Microsoft Power BI for a major international transportation & logistics company.

Describe the project in detail.

The project was managed using agile methodology with daily calls, involving an international team, to discuss requirements and track progress.

What was the team composition?

Sciant’s team engaged in collecting the business requirements and development of the dashboard, which consolidates data from different sources into reporting model, and builds multiple dashboards and reports in more than 30 variant graphical visualizations. The solution will provide customer-tailored business performance overview and is one of the key components in our customer’s strategy of providing transparency to global customers. Sciant’s team provided deep knowledge of the logistics industry and has intricate technical knowledge of Power BI.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Delivered Power BI Dashboard with multiple set of reports on time and within scope, excellent feedback from client

How effective was the workflow between your team and theirs?

We performed daily calls with the whole project with different lines of communication

What did you find most impressive about this company?

Deliverables produced and provided on time, within defined scope and budget

Are there any areas for improvement?

None identified

5.0
Overall Score Excellent
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Communication and scheduling was discussed and confirmed
  • 5.0 Cost
    Value / within estimates
    As agreed
  • 5.0 Quality
    Service & deliverables
    Excellent feedback from client
  • 5.0 NPS
    Willing to refer
    Very likely

Development for Global Logistics Company

“Sciant has strong technical expertise and can work in an international environment.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2019 - Ongoing
Project summary: 

Sciant provides development services to a global logistics company. Using Oracle and other platforms, they created an interface between two of the company’s core applications to help ease rate transfer issues.

The Reviewer
 
10,000+ Employees
 
Bonn, Germany
Sebastian Toxe
VP Finance ERP Strategy, Global Logistics Company
 
Verified
The Review
Feedback summary: 

They delivered an end-to-end solution with complex development requirements and a highly technical design. Sciant’s global presence combined with their deep understanding of the logistics industry benefitted the project and ultimately led internal stakeholders to expand the scope of the partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of finance ERP strategy for a global logistics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sciant?

The selling and buying rates for freight operations is challenging. We had a business issue with freight rate operations, particularly integration issues for the transfer of rates between applications.

SOLUTION

What was the scope of their involvement?

Sciant developed a solution using Oracle and a combination of different platforms, including an internal one. They delivered an entire interface between two core applications that we have within our network.

What is the team composition?

There are roughly five people.

How did you come to work with Sciant?

Sciant is reputable in Sofia, Bulgaria. They’re very well known in the market, especially in the logistics area, which is why I decided to work with them.

How much have you invested with them?

My company has spent $85,000.

What is the status of this engagement?

We started working together in March 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sciant delivered an end-to-end solution for our industry, which is quite an achievement. The solution had complex development requirements and a very technical design, and they’ve successfully made it from the early stage to testing and implementation. I’m very pleased.

How did Sciant perform from a project management standpoint?

They have strong communication skills. Sciant knows the industry very well, and they understand the business problems we deal with. They have a couple of very strong guys that are PM-certified. They’ve spread discipline throughout our organization. They have us document change requests and requirements so that they can do the best they can on their side. Project management is good.

What did you find most impressive about them?

Sciant has strong technical expertise and can work in an international environment. They’re a very big company and are present in multiple countries, and they can discuss and translate business requirements from different countries into one global requirement. They’re very knowledgeable.

Are there any areas they could improve?

No, I’m very happy with the deliverable. I increased the scope of their responsibilities.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They have very competitive prices because they’re able to source their work internationally.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev & Integration for Event Services Provider

"Their experience in this space is fantastic."

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4.5

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2019 - Ongoing
Project summary: 

Sciant developed middle-man software solutions to integrate automation between their client and third-party services. 

The Reviewer
 
11-50 Employees
 
Queensland, Australia
James Greig
COO & Founder, iVvy
 
Verified
The Review
Feedback summary: 

The final product delivered by Sciant has allowed their client to engage and intake new customers much faster than was previously possible. They managed multiple stakeholders to ensure the software was finished on time and satisfied all project requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

iVvy is a cloud based hospitality solution. I am a founder of the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sciant?

iVvy engaged Sciant to develop integrations between iVvy and other third party PMS platforms.

What were your goals for this project?

To reduce the red tape in dealing with some of the third party vendors by using an organisation from the industry that understands each of the platforms.

SOLUTION

How did you select this vendor?

Through a referral that we had received.

Describe the project and the services they provided in detail.

We have an ongoing project for Sciant to develop middleware between iVvy and other third party PMS solutions.

What was the team composition?

The team is made up of a project manager, one or more developers and a QA person.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The sciant team has made it possible to engage new customers and meet their needs quicker than we might have.

How was project management arranged and how effective was it?

Shaf has been great at keeping on top of managing each of the stakeholders, and pushing them to keep the projects on track.

What did you find most impressive about this company?

Their experience in this space is fantastic.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer