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Become the Bigger Fish

4.6
5 reviews

Runningfish’s office is located in the beautiful San Diego, California. Our agency is comprised of expert designers, programmers, coders and marketers all led by an accomplished management team with one goal - YOUR SUCCESS.

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2003
Show all +
San Diego, CA
headquarters
  • 964 5th Avenue
    San Diego, CA 92101
    United States
    8583492429
other locations
  • San Diego
    United States

Portfolio

Key clients: 

Bamboo Skateboards, Cali Select Products, Catalina Cylinders, Coast 2 Coast Refrigeration, Greystone Prime Steakhouse & Seafood, Monumental Workx, EggHead IT, and Sun Diego Wraps

Catalina Cylinders Image

Catalina Cylinders

From the ground up

Founded in 1986, Catalina Cylinders is a leading manufacturer of compressed gas cylinders for a wide variety of domestic and international markets.

But by 2013, Catalina Cylinders’ aging and the sluggish website was rapidly becoming a liability. When they chose Runningfish to revamp their website, we knew that we would have to rebuild it from scratch.

Greystone Prime Steaks & Seafood Image

Greystone Prime Steaks & Seafood

Making the cut

Greystone Steakhouse is the premier steakhouse in San Diego’s historic Gaslamp Quarter. Unfortunately, their old website didn’t reflect the quality for which Greystone is known.

So in early 2017, the owners Vincenzo and Antonio contacted us to overhaul their website with 2 substantial improvements in mind: mobile-friendliness and search engine optimization.

Sun Diego Wraps Image

Sun Diego Wraps

New Brand, Classic Techniques

Runningfish was able to help Sun Diego Wraps build their brand from the ground up: starting with logo design and business cards, we moved on to building a sleek website including showcase photography and a customized eCommerce solution.

By leveraging the weight of Juvenal’s existing brand presence, we were able to bootstrap Sun Diego Wraps to the top of the search engines in just a few

…
months.
Read more...

Reviews

4.6
5 reviews
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Website Management & Marketing for Nonprofit Theater

"We were really impressed by the culture of the company. The team was friendly and helpful."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2015 - Ongoing
Project summary: 

Runningfish Web Design & Digital Marketing provides ongoing website design and digital marketing services for a nonprofit theater. The team works on maintaining the website, creating campaigns, and consulting.

The Reviewer
 
1-10 Employees
 
San Diego, CA
Director, Black Kat Theatre
 
Not verified
The Review
Feedback summary: 

Thanks to Runningfish Web Design & Digital Marketing, the client managed to experience triple the number of auditions for the first year, an increase in attendance by 20% and doubling the contacts on their mailing list. The team always replied and gave project updates promptly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the director of Black Kat Theatre, located in San Diego, CA. We are a volunteer run 501c3 nonprofit focused on political satire & social justice focused issues.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Runningfish Web Design & Digital Marketing?

We hired Running Fish in 2015 to create and maintain our website. We also rely on them for digital marketing campaigns for our shows and other events, as well as additional consulting.

What were your goals for this project?

We knew a professionally developed website would add credibility and a professional polish to our organization. However, because we are volunteer run with limited resources, we needed something user friendly for a range of skill sets. Our other goal was to make a connection with marketing professionals who could guide us on the best way to build our audiences and promote our brand.

SOLUTION

How did you select Runningfish Web Design & Digital Marketing?

After looking online we narrowed our search to 3 companies. Running Fish was the 2nd group we met with. We never bothered meeting the 3rd. It was clear from our first meeting that Running Fish cared about our success. They were genuinely interested in learning about our organization and what made us unique.

The Running Fish team were easy to speak with, reliable in responding and overall helpful in guiding us through this new information. Their enthusiasm made us excited about working them.

Describe the project in detail.

We started with an initial meeting to review our needs and the scope of the project. We shared inspiration ideas and images as well as discussing practical needs. The Running Fish team also made suggestions based on their experience and the research they had done on our organization prior to the meeting.

After the initial meeting we continued the discussions via email. The next time we met, we were shown 3 different website designs. Running Fish was great as picked and chose what things worked for us.

After our 2nd meeting some of the team attended one of our events so they could see first hand what we do and if the site is speaking to that. We finalized the website design about a week after that. The site was launched within a day and has been running smoothly since.

What was the team composition?

Our initial meeting consisted of the owner and the content writer. At our subsequent meetings we worked with one of the designers as well as the owner. We also communicated throughout the process with the owner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Interest in our auditions tripled within the first year. First-time audience attendance increased by 20%. We also doubled our mailing list.

How effective was the workflow between your team and theirs?

We communicated with the owner though all steps in the process. They always replied promptly and gave us project updates throughout.

What did you find most impressive about this company?

We were really impressed by the culture of the company. The team was friendly and helpful, and we felt like they genuinely cared about our success.We also really liked the sense of community they shared with their clients. We felt (and continue to feel) very supported by the Running Fish team.

Are there any areas for improvement?

We're really grateful to the team at Running Fish for 5 years awesome years.

5.0
Overall Score Great customer service, knowledgable and helpful owner, friendly and talented team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They were honest and upfront about costs.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We've been very happy with their services for 5 years.

Web Redesign for Charter Bus Company

"They regularly shared updates and milestone goals throughout the process."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - July 2020
Project summary: 

Runningfish Web Design & Digital Marketing redesigned a website for an executive charter bus company. The team worked to make the site more professional, showcasing the client's logo and adding new content.

The Reviewer
 
11-50 Employees
 
San Diego, California
Raul Robles
Owner & General Manager, Sureride Inc.
 
Verified
The Review
Feedback summary: 

The new website recieved positive feedback from both the internal team and external customers, meeting the goals of the client. Runningfish Web Design & Digital Marketing establishes a seamless workflow. The team is professional, creative, and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an owner and General Manager of SureRide. We are an executive charter bus company. We operate in the greater San Diego County area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Runningfish Web Design & Digital Marketing?

We were looking for a complete redesign of our company website.

What were your goals for this project?

To have a more professional, modern and dynamic website.

SOLUTION

How did you select this vendor?

We have worked with them for various projects for the last 13 years.

Describe the project in detail.

Redesign of our website, including adding new videos, pictures and design layout. Showcasing our new logo that they created and color scheme.

What was the team composition?

The team I worked with at Runningfish consisted of about 4 different employees. Initially I worked with 4 members for them to gather details and my expectations. As the project got closer to the final product I worked directly with 1 project manager for most of the time. With occasional checkins with the other team members to ensure the project was moving along smoothly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was very pleased with the redesign. We have recently shared the new redesign to our email marketing list and we received nothing but positive feedback. Thanks to Runningfish for promoting the redesign to our email list and to our social media accounts.

How effective was the workflow between your team and theirs?

Very effective workflow between us. They regularly shared updates and milestone goals throughout the process.

What did you find most impressive about this company?

The regular check-ins and their ability to change the design along the way as I made changes. I may not have been the most easy client to deal with but all along the way the showed patience and professionalism with all my demands.

Are there any areas for improvement?

I don't have any improvement recommendations. They did a great job with all aspects of this project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Content Marketing for Skateboard Company

“I’d recommend their SEO services, but their marketing isn’t very consistent.”

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3.0

Quality: 
3.0
Schedule: 
3.0
Cost: 
3.0
Willing to refer: 
3.0
The Project
 
$10,000 to $49,999
 
June 2015 - Ongoing
Project summary: 

Runningfish Web Design & Digital Marketing provided SEO and content marketing for a skateboarding company. They work to maintain the client’s rankings and also generate emails and blog content.

The Reviewer
 
11-50 Employees
 
San Diego, California
Hal Miller
Owner, Bamboo Skateboards
 
Verified
The Review
Feedback summary: 

Runningfish Web Design & Digital Marketing has been consistent and successful in their SEO work. The client has seen an improvement in SEO rankings. However, their content marketing efforts have been mediocre. They could improve the frequency and communication surrounding their content generation.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Bamboo Skateboards.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Runningfish Web Design & Digital Marketing?

We originally hired Runningfish to do our domain hosting. We then engaged them to do our SEO for us.

SOLUTION

What was the scope of their involvement?

Over the last five years, they’ve provided us with SEO work. I meet with Chris (Founder & Marketing Director) from time to time. We’re continuing to work on improving our rankings and SEO metrics. They’re now responsible for other forms of marketing, like generating blog content.

What is the team composition?

I worked primarily with Chris.

How did you come to work with Runningfish Web Design & Digital Marketing?

Chris provided work for a company I joined five years ago. My initial introduction to him was when he handled domain hosting for our website. 

How much have you invested with them?

We’ve spent somewhere around $10,000.

What is the status of this engagement?

We started working together in 2015, and it’s an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our SEO has definitely improved over time.  

How did Runningfish Web Design & Digital Marketing perform from a project management standpoint?

Chris does pretty well, especially on the SEO side of things.

Are there any areas they could improve?

While they’re consistent on their SEO delivery, they haven’t been great at keeping in touch about our other marketing efforts. Chris could do a better job of maintaining monthly contact and sending out articles and emails.

Do you have any advice for potential customers?

I’d recommend their SEO services, but their marketing isn’t very consistent.

3.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 3.0 Quality
    Service & deliverables
  • 3.0 NPS
    Willing to refer
    It would defend on what my partner was looking for.

Website Design & Development Services

"They're very professional and responsive."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2016 - Ongoing
Project summary: 

Runningfish Web Design & Digital Marketing rebranded a sports event company by creating a new website and implementing an SEO strategy. Currently, they continue to improve search rankings.

The Reviewer
 
1-10 Employees
 
San Diego, California
Jesse Martinez
Owner, Bubble Soccer Club
 
Verified
The Review
Feedback summary: 

After six months of launch, Runningfish Web Design & Digital Marketing managed to push the site to the first page of Google. It only took another few years to achieve the top result. The team is receptive to feedback, roots for client success, and genuinely cares.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Runningfish Web Design & Digital Marketing, and what were your goals?

I hired RunningFish in spring of 2016 to help re-brand my event company by hiring them to create a new website.

SOLUTION

How did you select Runningfish Web Design & Digital Marketing and what were the deciding factors?

I connected with this via a friend referral.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website was first created and then over the years, we worked together to improve its SEO ranking.

How many people from the vendor's team worked with you, and what were their positions?

There were at least 4-5 staff members that helped me ranging from Website Designer to Graphic Designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within about six months RunningFish was able to get my company’s website bubblesoccerclub.com to the first page on google. And then it took about a total of 2-3 years for website to pull up #1 on google.

Describe their project management style, including communication tools and timelines.

They're very professional and responsive.

What did you find most impressive or unique about this company?

The owner genuinely Chris really cares and want his clients to succeed. In other words, he’s a supporter and never a hater.

Are there any areas for improvement or something they could have done differently?

Actually no because the owner Chris is receptive to critiques and he realizes him and his team are always growing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Corporate Website for Manufacturing Company

"We selected them after a positive experience working with them in developing a website for our sister corporation."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - April 2015
Project summary: 

Runningfish Web Design & Digital Marketing helped create a corporate website. The team delivered a professional site that can appeal to customers and prospects, and inform them of the company's services.

The Reviewer
 
201-500 Employees
 
Garden Grove, California
David Silva
VP Strategy & Operations, Catalina Cylinders
 
Verified
The Review
Feedback summary: 

Runningfish Web Design & Digital Marketing has tremendously assisted in the planning, conceptualization, and creation of the website. Every step of the way, the team showed they are dependable. Thanks to them, the visitors of the company tripled with the upgraded version of their site.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Catalina Cylinders manufactures high pressure aluminum cylinders for industrial gas companies. I am the VP of Strategy and Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Runningfish Web Design & Digital Marketing, and what were your goals?

We hired Runningfish to develop our corporate website. The goal was to provide our business with a professional site that helps our customers and prospects understand the global presence of our business, and provide information about our products.

SOLUTION

How did you select Runningfish Web Design & Digital Marketing and what were the deciding factors?

We selected them after a positive experience working with them in developing a website for our sister corporation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Runningfish led the development process every step of the way, from brainstorming to finishing touches.

How many people from the vendor's team worked with you, and what were their positions?

Four people from Runningfish worked on our project, including developers and the owner himself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Visitors to our site have more than tripled since launching our site upgrade with Runningfish.

Describe their project management style, including communication tools and timeliness.

Chris is very responsive, typically within minutes, we can get minor changes implemented.

What did you find most impressive or unique about this company?

Responsiveness is their most unique trait.

Are there any areas for improvement or something they could have done differently?

None.

5.0
Overall Score Very responsive
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Exactly what we were looking for
  • 5.0 Cost
    Value / within estimates
    Matched our budget
  • 5.0 Quality
    Service & deliverables
    Exactly what we were looking for
  • 5.0 NPS
    Willing to refer
    They do an excellent job