Born in 2016, Rocket Harbor is a forward-looking company focused on building high-quality software. ๐๐ต ๐ด๐ฐ๐ถ๐ฏ๐ฅ๐ด ๐ญ๐ช๐ฌ๐ฆ ๐ข ๐ฃ๐ข๐ฅ ๐ฑ๐ช๐ค๐ฌ๐ถ๐ฑ ๐ญ๐ช๐ฏ๐ฆ, ๐ฅ๐ฐ๐ฆ๐ด๐ฏโ๐ต ๐ช๐ต? As a company that produces high-quality software products, we couldnโt help mentioning that.
๐ช๐ต๐ผ ๐ฎ๐ฟ๐ฒ ๐๐ฒ? We are a team of ๐ฎ๐ฐ๐ต๐ช๐ท๐ข๐ต๐ฆ๐ฅ ๐ข๐ฏ๐ฅ ๐ฆ๐น๐ฑ๐ฆ๐ณ๐ช๐ฆ๐ฏ๐ค๐ฆ๐ฅ ๐ฑ๐ณ๐ฐ๐ง๐ฆ๐ด๐ด๐ช๐ฐ๐ฏ๐ข๐ญ๐ด, the ones who can satisfy the requirements of a genuine gourmet in the world of ๐๐ฏ๐ง๐ฐ๐ณ๐ฎ๐ข๐ต๐ช๐ฐ๐ฏ๐ข๐ญ ๐๐ฆ๐ค๐ฉ๐ฏ๐ฐ๐ญ๐ฐ๐จ๐บ, the ones who want to contribute to that world, and finally, the ones who arenโt afraid of ๐ด๐ฐ๐ฑ๐ฉ๐ช๐ด๐ต๐ช๐ค๐ข๐ต๐ฆ๐ฅ ๐ต๐ข๐ด๐ฌ๐ด, ๐ถ๐ฑ๐ค๐ฐ๐ฎ๐ช๐ฏ๐จ ๐ฅ๐ฆ๐ข๐ฅ๐ญ๐ช๐ฏ๐ฆ๐ด, and ๐ฆ๐ฎ๐ฆ๐ณ๐จ๐ช๐ฏ๐จ ๐ต๐ฆ๐ค๐ฉ๐ฏ๐ฐ๐ญ๐ฐ๐จ๐ช๐ฆ๐ด.
๐๐ผ๐ ๐ฑ๐ผ ๐๐ฒ ๐๐ผ๐ฟ๐ธ? Using the power of technology that connects data, people, and ideas, weโve created โ๐ข ๐ค๐ข๐ญ๐ฎ ๐ฉ๐ข๐ณ๐ฃ๐ฐ๐ณ ๐ฐ๐ง ๐ฑ๐ฐ๐ธ๐ฆ๐ณ๐ง๐ถ๐ญ ๐ด๐ฐ๐ญ๐ถ๐ต๐ช๐ฐ๐ฏ๐ดโ that is looking forward to restocking its supplies of talented and enthusiastic specialists, up-and-coming projects, and satisfied customers.
Rocket Harbor provides ๐ง๐ถ๐ญ๐ญ-๐ค๐บ๐ค๐ญ๐ฆ ๐ด๐ฐ๐ง๐ต๐ธ๐ข๐ณ๐ฆ ๐ฆ๐ฏ๐จ๐ช๐ฏ๐ฆ๐ฆ๐ณ๐ช๐ฏ๐จ ๐ฐ๐ถ๐ต๐ด๐ฐ๐ถ๐ณ๐ค๐ฆ ๐ด๐ฆ๐ณ๐ท๐ช๐ค๐ฆ๐ด from the initial up to final stages, including support and maintenance.
Rocket Harbor's pricing varies widely: clients reported costs from $30,000 to nearly $2 million. Clients appreciate the value for money, highlighting timely delivery, exceptional service, and effective communication. Overall, they deliver high-quality work that exceeds expectations, making them a cost-effective choice.
One client expressed interest in expanding their team with Rocket Harbor, indicating satisfaction with current services and a desire for further collaboration. This reflects positive client relationships and trust.
High-Quality Deliverables
The quality of Rocket Harbor's work consistently meets or exceeds client expectations, contributing to increased sales and business opportunities for their clients. Their work is described as high-quality and impactful.
Effective Communication Practices
Clients appreciate Rocket Harbor's transparent and reliable communication, which supports project transparency and ensures alignment on goals. Regular meetings and clear documentation are key strengths.
Exceptional Customer Experience
Clients consistently highlight Rocket Harbor's professional attitude and exceptional customer service. Their ability to exceed expectations and their commitment to client success are frequently noted.
Adaptability and Flexibility
Rocket Harbor is recognized for their adaptability in managing project changes and their flexibility in working with clients' evolving needs. They are quick to adjust and provide solutions that save time and resources.
Challenges with Time Zone Differences
Some clients mentioned the challenge of coordinating across different time zones, although this was not seen as a fault of Rocket Harbor. The time difference occasionally posed scheduling challenges.
Development Staff Augmentation for Software Dev Company
IT Staff Augmentation
Confidential
Jan. 2017 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"We wouldnโt be where we are today without them."
Apr 29, 2020
CTO, Software Development Company
Anonymous
Verified
Other industries
Nashville, Tennessee
1-10 Employees
Phone Interview
Verified
Rocket Harbor provides ongoing development assistance for the clientโs various projects. Theyโve helped develop multiple assessment tools and business maturity tools.
As a result of the collaboration with Rocket Harbor, the client can take on more large and complex projects. They understand the bigger picture and work to achieve long term goals with the client.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Iโm the CTO at a development company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Rocket Harbor?
We hired them to support our efforts on various development projects.ย
SOLUTION
What was the scope of their involvement?
Theyโve helped us with the development of multiple assessment tools and business maturity tools.ย
What is the team composition?
I primarily work with Serhii (CTO). There are typically four developers working on any given project.ย
How did you come to work with Rocket Harbor?
I learned about them from another vendor we were working with. In the middle of the project, that vendor ran into some financial issues and had to stop working with us. Luckily, they introduced us to Rocket Harbor who finished the development. Weโve been working together ever since.ย
What is the status of this engagement?
We started our ongoing relationship with them at the beginning of 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?ย
We wouldnโt be where we are today without them. With their support, weโve been able to take on larger and more complex projects.ย
How did Rocket Harbor perform from a project management standpoint?
We use Jira and video conferencing tools to manage the project. The time difference between our offices has actually benefited us because we start our day with an update from their team about what theyโve accomplished. Our cycle time is very quick because thereโs always someone working on the project.ย
What did you find most impressive about them?
They understand the ultimate end goals of the projects we work on. So even when the scope of their work is limited, they know how to set us up for longterm success.ย
Are there any areas they could improve?ย ย
Typically, I prefer to hire developers for each project as needed, but they prefer to have developers working for us full-time. However, Iโve learned how to balance our needs and projects with this.ย
Do you have any advice for potential customers?ย
Be open and clear about what your goals are. They do well when working within the context of our big picture goals.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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