Creating Simply Better Mobile & IoT Experiences

Bronze
VERIFIED

We help businesses with their digital transformation, building scalable products - not projects - to reinvent go-to-market strategies. By harnessing the power of our unique product delivery methodology, we clear your path to success with meaningful design decisions, and development we truly care about.

WE EXCEL IN:

  • Music & Entertainment
  • IoT & Prototyping
  • On-Demand Services
  • Healthcare
  • Finance
  • Booking & Ticketing
  • Fitness & Sports

WHAT WE DO

RESEARCH AND CONSULTING

  • Mobile Strategy Workshop
  • App Evaluation Workshop

UI/UX DESIGN

  • Product design and branding
  • UX strategy
  • UI/UX design
  • Motion design

ENGINEERING

  • iOS and Android apps
  • IoT
  • Xamarin
  • Machine learning, AI
  • Backends: Ruby, PHP, Python, Java, .Net
  • Quality assurance (incl. mobile UI testing)
  • Software for wearables
  • Project management
 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2010
Show all +
Palo Alto, CA
headquarters
  • 125 University Avenue, Suite 290
    Palo Alto, CA 94301
    United States
other locations
  • 4101 McEwen Road, Suite 526
    Dallas, TX 75244
    United States
  • 2/4 Observatorny Lane
    Odessa 65014
    Ukraine

Portfolio

Key clients: 

Men's Wearhouse Looksery Swiftmile Nickson Profusa The Sports Aux Vegaster nugs.net ViSi Mobile Insight  

The Sports Aux

Supporting amateur athletes, The Sports Aux is a platform for hockey players. Once verified, players receive a personal page where they can review their coaches and agents. In turn, these coaches and agents (alongside scouts and fans) can track their favorite players, create custom lists, and bridge the gap between rink and stands.

Swiftmile

Swiftmile is an on-demand eBike sharing system that helps get people out of their cars and where they need to go. This award-winning system is deployed at some of the most innovative companies in the world.

Raised $750,000 led by Verizon Ventures. being adopted by Xerox PARC, and

more.

Services: User Experience, UI Design, iOS Development, Android Development

Get your professional mobile strategy and development consultation today.

Looksery

Looksery (acquired by Snapchat) is facial tracking and modification app for real-time video communication. Receive amazing special face effects right through the front-facing camera in real-time. The technology tracks facial shape and expressions, ultimately giving you the ability to incrementally modify and fully transform your look using a smartphone front

and rear-facing cameras. A wide range of face filters for modifying eye color, nose size, facial shape, and skin’s appearance.

Services: UI/UX design

Get your professional mobile strategy and development consultation today: http://reinvently.com/

Nickson Living

An on-demand furniture rental platform, Nickson Living gives people the affordable opportunity to live in the custom-designed, fully-furnished apartment of their dreams. It also has a B2B service, enabling rentals to come pre-furnished alongside the tenant’s rent. 

 

Nickson Living

An on-demand furniture rental platform, Nickson Living gives people the affordable opportunity to live in the custom-designed, fully-furnished apartment of their dreams. It also has a B2B service, enabling rentals to come pre-furnished alongside the tenant’s rent. 

 

Nickson Living

An on-demand furniture rental platform, Nickson Living gives people the affordable opportunity to live in the custom-designed, fully-furnished apartment of their dreams. It also has a B2B service, enabling rentals to come pre-furnished alongside the tenant’s rent. 

The Sports Aux

Supporting amateur athletes, The Sports Aux is a platform for hockey players. Once verified, players receive a personal page where they can review their coaches and agents. In turn, these coaches and agents (alongside scouts and fans) can track their favorite players, create custom lists, and bridge the gap between rink and stands.

The Sports Aux

Supporting amateur athletes, The Sports Aux is a platform for hockey players. Once verified, players receive a personal page where they can review their coaches and agents. In turn, these coaches and agents (alongside scouts and fans) can track their favorite players, create custom lists, and bridge the gap between rink and stands.

Swiftmile

Swiftmile is an on-demand eBike sharing system that helps get people out of their cars and where they need to go. This award-winning system is deployed at some of the most innovative companies in the world.

Raised $750,000 led by Verizon Ventures. being adopted by Xerox PARC, and

more.

Services: User Experience, UI Design, iOS Development, Android Development

Get your professional mobile strategy and development consultation today.

Swiftmile

Swiftmile is an on-demand eBike sharing system that helps get people out of their cars and where they need to go. This award-winning system is deployed at some of the most innovative companies in the world.

Raised $750,000 led by Verizon Ventures. being adopted by Xerox PARC, and

more.

Services: User Experience, UI Design, iOS Development, Android Development

Get your professional mobile strategy and development consultation today.

Profusa

Via bioengineered sensors, the Lumee Oxygen Platform detects & continuously transmits key oxygen-level data, for use by healthcare professionals. Clearly visualized & interpreted via algorithms, nurses, doctors & surgeons can monitor compromised tissue with clarity, aiding in the treatment of ailments such as peripheral artery disease or chronic wounds, right on their iPad.

Profusa

Via bioengineered sensors, the Lumee Oxygen Platform detects & continuously transmits key oxygen-level data, for use by healthcare professionals. Clearly visualized & interpreted via algorithms, nurses, doctors & surgeons can monitor compromised tissue with clarity, aiding in the treatment of ailments such as peripheral artery disease or chronic wounds, right on their iPad.

Profusa

Via bioengineered sensors, the Lumee Oxygen Platform detects & continuously transmits key oxygen-level data, for use by healthcare professionals. Clearly visualized & interpreted via algorithms, nurses, doctors & surgeons can monitor compromised tissue with clarity, aiding in the treatment of ailments such as peripheral artery disease or chronic wounds, right on their iPad.

Q.care

Through PediaQ’s platform, Q.care, hospitals can white-label PediaQ’s smartphone app and offer nurse triage and house calls (mainly with nurse practitioners). The main goal is to reduce unnecessary emergency room or in-office doctor visits. Users open the app and request pediatric nurse practitioners to their home for urgent care-related visits, such as sore throats and

fevers.

Q.Care raised $4.5 million.

Services: iOS Development, Android Development, Backend Development, QA

Have a similar project in mind? Let's make it happen→

Q.care

Through PediaQ’s platform, Q.care, hospitals can white-label PediaQ’s smartphone app and offer nurse triage and house calls (mainly with nurse practitioners). The main goal is to reduce unnecessary emergency room or in-office doctor visits. Users open the app and request pediatric nurse practitioners to their home for urgent care-related visits, such as sore throats and

fevers.

Q.Care raised $4.5 million.

Services: iOS Development, Android Development, Backend Development, QA

Have a similar project in mind? Let's make it happen→

Q.care

Through PediaQ’s platform, Q.care, hospitals can white-label PediaQ’s smartphone app and offer nurse triage and house calls (mainly with nurse practitioners). The main goal is to reduce unnecessary emergency room or in-office doctor visits. Users open the app and request pediatric nurse practitioners to their home for urgent care-related visits, such as sore throats and

fevers.

Q.Care raised $4.5 million.

Services: iOS Development, Android Development, Backend Development, QA

Have a similar project in mind? Let's make it happen→

MyBreath

MyBreath allows to track and optimize your breath to reduce stress and improve performance. You get real-time audio and visual feedback, making breath awareness and training easy and fun.

Finalist at the UN Solve Conference’s search for solutions to world

problems.

Services: Product Design, User Experience, Brand Strategy, UI Design, iOS Development, QA

Get your professional mobile strategy and development consultation today.

MyBreath

MyBreath allows to track and optimize your breath to reduce stress and improve performance. You get real-time audio and visual feedback, making breath awareness and training easy and fun.

Finalist at the UN Solve Conference’s search for solutions to world

problems.

Services: Product Design, User Experience, Brand Strategy, UI Design, iOS Development, QA

Get your professional mobile strategy and development consultation today.

MyBreath

MyBreath allows to track and optimize your breath to reduce stress and improve performance. You get real-time audio and visual feedback, making breath awareness and training easy and fun.

Finalist at the UN Solve Conference’s search for solutions to world

problems.

Services: Product Design, User Experience, Brand Strategy, UI Design, iOS Development, QA

Get your professional mobile strategy and development consultation today.

Looksery

Looksery (acquired by Snapchat) is facial tracking and modification app for real-time video communication. Receive amazing special face effects right through the front-facing camera in real-time. The technology tracks facial shape and expressions, ultimately giving you the ability to incrementally modify and fully transform your look using a smartphone front

and rear-facing cameras. A wide range of face filters for modifying eye color, nose size, facial shape, and skin’s appearance.

Services: UI/UX design

Get your professional mobile strategy and development consultation today: http://reinvently.com/

Looksery

Looksery (acquired by Snapchat) is facial tracking and modification app for real-time video communication. Receive amazing special face effects right through the front-facing camera in real-time. The technology tracks facial shape and expressions, ultimately giving you the ability to incrementally modify and fully transform your look using a smartphone front

and rear-facing cameras. A wide range of face filters for modifying eye color, nose size, facial shape, and skin’s appearance.

Services: UI/UX design

Get your professional mobile strategy and development consultation today: http://reinvently.com/

BlownAway

BlownAway is an on-demand beauty services application that allows users to order beauty services and get them delivered right to their home or office while offering a great opportunity for freelance stylists to earn income in downtime. The app sends professionally trained blowout stylists to your door, at the

tap of a button. It's your personal blowout stylist, on-demand. A wide offering of blowouts, braids, and updos that will make you feel wonderful.

BlownAway raised $1 million in two rounds.

Services: iOS Development, Android Development, Backend Development, QA.

Get your professional mobile strategy and development consultation today.

BlownAway

BlownAway is an on-demand beauty services application that allows users to order beauty services and get them delivered right to their home or office while offering a great opportunity for freelance stylists to earn income in downtime. The app sends professionally trained blowout stylists to your door, at the

tap of a button. It's your personal blowout stylist, on-demand. A wide offering of blowouts, braids, and updos that will make you feel wonderful.

BlownAway raised $1 million in two rounds.

Services: iOS Development, Android Development, Backend Development, QA.

Get your professional mobile strategy and development consultation today.

BlownAway

BlownAway is an on-demand beauty services application that allows users to order beauty services and get them delivered right to their home or office while offering a great opportunity for freelance stylists to earn income in downtime. The app sends professionally trained blowout stylists to your door, at the

tap of a button. It's your personal blowout stylist, on-demand. A wide offering of blowouts, braids, and updos that will make you feel wonderful.

BlownAway raised $1 million in two rounds.

Services: iOS Development, Android Development, Backend Development, QA.

Get your professional mobile strategy and development consultation today.

PnPLoyalty

PnP Loyalty a white-labeled SAAS solution that works behind the scenes to support all loyalty marketing needs for chain restaurants and retail stores. The solution allows tracking offers and results, using an integrated ROI reporting and analytics suite, to prove you’re driving behavior changes and creating

real value. POS integration becomes effortless, as the tools are built to require minimal resources to manage. Used by over 800 stores nationwide.

Services: UI Design, Android Development

Get your professional mobile strategy and development consultation today.

PnPLoyalty

PnP Loyalty a white-labeled SAAS solution that works behind the scenes to support all loyalty marketing needs for chain restaurants and retail stores. The solution allows tracking offers and results, using an integrated ROI reporting and analytics suite, to prove you’re driving behavior changes and creating

real value. POS integration becomes effortless, as the tools are built to require minimal resources to manage. Used by over 800 stores nationwide.

Services: UI Design, Android Development

Get your professional mobile strategy and development consultation today.

PnPLoyalty

PnP Loyalty a white-labeled SAAS solution that works behind the scenes to support all loyalty marketing needs for chain restaurants and retail stores. The solution allows tracking offers and results, using an integrated ROI reporting and analytics suite, to prove you’re driving behavior changes and creating

real value. POS integration becomes effortless, as the tools are built to require minimal resources to manage. Used by over 800 stores nationwide.

Services: UI Design, Android Development

Get your professional mobile strategy and development consultation today.

ViSi Mobile InSight

ViSi Mobile InSight is a mobile surveillance monitoring tool for use with the ViSi Mobile System. The system is a wearable continuous vital sign monitor used as a tool for early detection patient deterioration on the low acuity care areas. ViSi Mobile InSight improves patient safety by empowering

clinicians to detect early signs of deterioration in virtually any care setting, enabling early intervention and rapid response, all while supporting the patient experience.

Over 1,000,000 hours of continuous vital signs monitoring conducted with ViSi Mobile Insight.

Services: Product Design, User Experience, Brand Strategy, UI Design, iOS Development, Android Development, QA.

See ViSi Mobile InSight case study.

ViSi Mobile InSight

ViSi Mobile InSight is a mobile surveillance monitoring tool for use with the ViSi Mobile System. The system is a wearable continuous vital sign monitor used as a tool for early detection patient deterioration on the low acuity care areas. ViSi Mobile InSight improves patient safety by empowering

clinicians to detect early signs of deterioration in virtually any care setting, enabling early intervention and rapid response, all while supporting the patient experience.

Over 1,000,000 hours of continuous vital signs monitoring conducted with ViSi Mobile Insight.

Services: Product Design, User Experience, Brand Strategy, UI Design, iOS Development, Android Development, QA.

See ViSi Mobile InSight case study.

ViSi Mobile InSight

ViSi Mobile InSight is a mobile surveillance monitoring tool for use with the ViSi Mobile System. The system is a wearable continuous vital sign monitor used as a tool for early detection patient deterioration on the low acuity care areas. ViSi Mobile InSight improves patient safety by empowering

clinicians to detect early signs of deterioration in virtually any care setting, enabling early intervention and rapid response, all while supporting the patient experience.

Over 1,000,000 hours of continuous vital signs monitoring conducted with ViSi Mobile Insight.

Services: Product Design, User Experience, Brand Strategy, UI Design, iOS Development, Android Development, QA.

See ViSi Mobile InSight case study.

nugs.net

Founded in 1997, nugs.net (see case study) has evolved into the leading source for official live music from the largest touring artists in the world. Metallica, Bruce Springsteen, Pearl Jam, Phish, Red Hot Chili Peppers and others distribute recordings of every concert they play through nugs.net. Nugs.net’s platform (link is external) includes downloads, CDs, webcasts, and

subscription streaming services, delivering exclusive live content to millions of fans every day.

Services: Product Design, User Experience, UI Design, iOS Development, Android Development, QA.

See nugs.net case study.

Get your professional mobile strategy and development consultation today.

nugs.net

Founded in 1997, nugs.net has evolved into the leading source for official live music from the largest touring artists in the world. Metallica, Bruce Springsteen, Pearl Jam, Phish, Red Hot Chili Peppers and others distribute recordings of every concert they play through nugs.net. Nugs.net’s platform (link is external) includes downloads, CDs, webcasts, and subscription streaming services, delivering exclusive live content to

millions of fans every day.

Services: Product Design, User Experience, UI Design, iOS Development, Android Development, QA.

See nugs.net case study.

Get your professional mobile strategy and development consultation today.

nugs.net

Founded in 1997, nugs.net has evolved into the leading source for official live music from the largest touring artists in the world. Metallica, Bruce Springsteen, Pearl Jam, Phish, Red Hot Chili Peppers and others distribute recordings of every concert they play through nugs.net. Nugs.net’s platform (link is external) includes downloads, CDs, webcasts, and subscription streaming services, delivering exclusive live content to

millions of fans every day.

Services: Product Design, User Experience, UI Design, iOS Development, Android Development, QA.

See nugs.net case study.

Get your professional mobile strategy and development consultation today.

Men's Wearhouse: Perfect Fit

With the Men’s Wearhouse Perfect Fit app, your loyalty program information is always available on your phone to keep track of your membership points and rewards certificates. The app also allows you to save and access your clothing and shoe sizes, unlock valuable mobile-only offers, as well as

access your exclusive Perfect Fit coupons, and find the Men’s Wearhouse store nearest you.

Services: iOS Development, QA.

Get your professional mobile strategy and development consultation today.

Men's Wearhouse: Perfect Fit

With the Men’s Wearhouse Perfect Fit app, your loyalty program information is always available on your phone to keep track of your membership points and rewards certificates. The app also allows you to save and access your clothing and shoe sizes, unlock valuable mobile-only offers, as well as

access your exclusive Perfect Fit coupons, and find the Men’s Wearhouse store nearest you.

Services: iOS Development, QA.

Get your professional mobile strategy and development consultation today.

Men's Wearhouse: Perfect Fit

With the Men’s Wearhouse Perfect Fit app, your loyalty program information is always available on your phone to keep track of your membership points and rewards certificates. The app also allows you to save and access your clothing and shoe sizes, unlock valuable mobile-only offers, as well as

access your exclusive Perfect Fit coupons, and find the Men’s Wearhouse store nearest you.

Services: iOS Development, QA.

Get your professional mobile strategy and development consultation today.

Vegaster

The Vegaster mobile app was designed and developed to become quintessential for visiting Las Vegas. Plan a trip that includes fine dining in a celebrity chef-owned 5 star restaurant, thrills like the zip line, and special attractions like the Mob Museum or Grand Canyon Helicopter Tour. Vegaster can even help

with the transportation leaving you worry-free.

Services: User Experience, Brand Strategy, UI Design, iOS Development, Android Development, Quality Assurance.

Vegaster raised $1.1M in late 2015.

See Vegaster case study.

Vegaster

The Vegaster mobile app was designed and developed to become quintessential for visiting Las Vegas. Plan a trip that includes fine dining in a celebrity chef-owned 5 star restaurant, thrills like the zip line, and special attractions like the Mob Museum or Grand Canyon Helicopter Tour. Vegaster can even help

with the transportation leaving you worry-free.

Services: User Experience, Brand Strategy, UI Design, iOS Development, Android Development, Quality Assurance.

Vegaster raised $1.1M in late 2015.

See Vegaster case study.

Vegaster

The Vegaster mobile app was designed and developed to become quintessential for visiting Las Vegas. Plan a trip that includes fine dining in a celebrity chef-owned 5 star restaurant, thrills like the zip line, and special attractions like the Mob Museum or Grand Canyon Helicopter Tour. Vegaster can even help

with the transportation leaving you worry-free.

Services: User Experience, Brand Strategy, UI Design, iOS Development, Android Development, Quality Assurance.

Vegaster raised $1.1M in late 2015.

See Vegaster case study.

Funding Societies

Funding societies is the first and only P2P lending platform using a government-registered escrow account. It’s a secure online platform for SMEs owners to start or grow their businesses by providing access to adequate and equitable funding from individual as well as institutional lenders.

Services: User Experience, UI Design

Get

your professional mobile strategy and development consultation today: http://reinvently.com/

Funding Societies

Funding societies is the first and only P2P lending platform using a government-registered escrow account. It’s a secure online platform for SMEs owners to start or grow their businesses by providing access to adequate and equitable funding from individual as well as institutional lenders.

Services: User Experience, UI Design

Get

your professional mobile strategy and development consultation today: http://reinvently.com/

Funding Societies

Funding societies is the first and only P2P lending platform using a government-registered escrow account. It’s a secure online platform for SMEs owners to start or grow their businesses by providing access to adequate and equitable funding from individual as well as institutional lenders.

Services: User Experience, UI Design

Get

your professional mobile strategy and development consultation today: http://reinvently.com/

Last Seat

LastSeat is the most innovative way to book your airline tickets. It allows bidding directly on specific flights to ensure the lowest prices available with the best airlines out there. LastSeat displays airlines’ published fares through direct API, and sends personalized push notifications to registered users for routes of interest. The app captures real-time client interest,

not just a search request. Auxiliary sales and ticket issuance are all delivered directly on LastSeat app.

Services: User Experience, Brand Strategy, UI Design

Get your professional mobile strategy and development consultation today: http://reinvently.com/

Last Seat

LastSeat is the most innovative way to book your airline tickets. It allows bidding directly on specific flights to ensure the lowest prices available with the best airlines out there. LastSeat displays airlines’ published fares through direct API, and sends personalized push notifications to registered users for routes of interest. The app captures real-time client interest,

not just a search request. Auxiliary sales and ticket issuance are all delivered directly on LastSeat app.

Services: User Experience, Brand Strategy, UI Design

Get your professional mobile strategy and development consultation today: http://reinvently.com/

Last Seat

LastSeat is the most innovative way to book your airline tickets. It allows bidding directly on specific flights to ensure the lowest prices available with the best airlines out there. LastSeat displays airlines’ published fares through direct API, and sends personalized push notifications to registered users for routes of interest. The app captures real-time client interest,

not just a search request. Auxiliary sales and ticket issuance are all delivered directly on LastSeat app.

Services: User Experience, Brand Strategy, UI Design

Get your professional mobile strategy and development consultation today: http://reinvently.com/

Selectica Contract Lifecycle Management

Determine (NASDAQ: DTRM) previously Selectica, is a global provider of SaaS enterprise contract lifecycle management, strategic sourcing, supplier management, and procure-to-pay solutions. As a recognized leader in the industry, Determine provides deep innovative capabilities in Enterprise Contract Lifecycle Management, eProcurement, eSourcing, Spend and

Procurement Analysis, Supplier Information Management, Invoicing, and Catalog Management. Since 1996, Determine has helped global companies actively manage their contracts throughout the sales, procurement, and legal life cycle.

Services: User Experience, UI Design, ODC

Get your professional mobile strategy and development consultation today: http://reinvently.com/

Selectica Contract Lifecycle Management

Determine (NASDAQ: DTRM) previously Selectica, is a global provider of SaaS enterprise contract lifecycle management, strategic sourcing, supplier management, and procure-to-pay solutions. As a recognized leader in the industry, Determine provides deep innovative capabilities in Enterprise Contract Lifecycle Management, eProcurement, eSourcing, Spend and

Procurement Analysis, Supplier Information Management, Invoicing, and Catalog Management. Since 1996, Determine has helped global companies actively manage their contracts throughout the sales, procurement, and legal life cycle.

Services: User Experience, UI Design, ODC

Get your professional mobile strategy and development consultation today: http://reinvently.com/

Selectica Contract Lifecycle Management

Determine (NASDAQ: DTRM) previously Selectica, is a global provider of SaaS enterprise contract lifecycle management, strategic sourcing, supplier management, and procure-to-pay solutions. As a recognized leader in the industry, Determine provides deep innovative capabilities in Enterprise Contract Lifecycle Management, eProcurement, eSourcing, Spend and

Procurement Analysis, Supplier Information Management, Invoicing, and Catalog Management. Since 1996, Determine has helped global companies actively manage their contracts throughout the sales, procurement, and legal life cycle.

Services: User Experience, UI Design, ODC

Get your professional mobile strategy and development consultation today: http://reinvently.com/

SecuraFone

SecuraFone Health is a one of a kind mobile phone application that incorporates our GPS tracking and emergency response system with life protecting distracted driver features. It combines the power of GPS positioning, alerts and monitoring with a wireless sensor worn as a small “band-aid-like” patch

to detect and alert in case of unexpected falls, caregiver defined changes in heart and respiration rates as well as other key vital signs in a water-resistant patch.

Services: User Experince, UI Design, iOS Development, QA

Get your professional mobile strategy and development consultation today.

SecuraFone

SecuraFone Health is a one of a kind mobile phone application that incorporates our GPS tracking and emergency response system with life protecting distracted driver features. It combines the power of GPS positioning, alerts and monitoring with a wireless sensor worn as a small “band-aid-like” patch

to detect and alert in case of unexpected falls, caregiver defined changes in heart and respiration rates as well as other key vital signs in a water-resistant patch.

Services: User Experince, UI Design, iOS Development, QA

Get your professional mobile strategy and development consultation today.

SecuraFone

SecuraFone Health is a one of a kind mobile phone application that incorporates our GPS tracking and emergency response system with life protecting distracted driver features. It combines the power of GPS positioning, alerts and monitoring with a wireless sensor worn as a small “band-aid-like” patch

to detect and alert in case of unexpected falls, caregiver defined changes in heart and respiration rates as well as other key vital signs in a water-resistant patch.

Services: User Experince, UI Design, iOS Development, QA

Get your professional mobile strategy and development consultation today.

Reviews

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App Re-Design for Digital Health Platform

"The project manager is always there if we need her, but we haven’t needed her often because the team is excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Reinvently translated wireframes into fully-fledged and build-ready designs for a healthcare platform’s app redesign project. They communicate directly with a third-party firm and provide ongoing support.

The Reviewer
 
11-50 Employees
 
San Francisco Bay Area
Director, Healthcare Platform
 
Verified
The Review
Feedback summary: 

The revamped UI/UX and design are nearly ready to launch. Reinvently’s work satisfies all internal and external stakeholders. The team supplies valuable advice for improvements, demonstrates initiative in problem-solving, and always delivers in a timely and cost-effective manner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a digital healthcare platform. We provide our clients with mobile apps to support their employees or members’ various health conditions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reinvently?

Our app had been around for seven years and needed a full redesign. We didn’t just want to reskin the existing app; we had new functionalities to develop, and we needed feedback on the design and UX.

SOLUTION

What was the scope of their involvement?

Reinvently provides UX and visual design support for our app revamp project. Our side comes up with what we want to build here in San Francisco. We then send our requirements and wireframes to Reinvently to turn into development-ready designs. They format the files and use programs to precisely place and size images so that our developers—who are also offshore—can code the final deliverables more efficiently.

What is the team composition?

We work with a project manager and a primary designer. Our original designer went on parental leave and was replaced by another. Both of those designers have been excellent to work with. We also had a designer for side projects, but they weren’t as great as we had hoped. We even have met the founder in person—twice at the project's start and once more at a six-month check-in.

How did you come to work with Reinvently?

We searched for highly-rated design agencies, and Reinvently came up a few times. We considered a few other agencies both in the US and abroad. Reinvently fit our needs best. 

How much have you invested with them?

We’ve spent about $60,000 so far.

What is the status of this engagement?

The project started in August 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still rolling out the new UI and features with our clients, so it’s too early to collect metrics. However, the general sentiment across our internal teams—from product to direct sales—has been positive.

Reinvently doesn’t just excel from a design perspective. They also respond quickly to sudden deadlines that our clients give us. Very rarely have they missed a shortened timeline. The team also suggests expert ideas to improve our processes and designs. We don’t always go with their suggestions, but their recommendations are always helpful and well-thought-out.

How did Reinvently perform from a project management standpoint?

We don’t keep in touch with the project manager unless we need her. For example, when we ran into issues with the side project designer, the project manager handled it. She also alerts us to our principal designer’s days off and asks us if taking off a week during a specific month worked for our schedule. The project manager is always there if we need her, but we haven’t needed her often because the team is excellent.

The Reinvently team suggested that we use Sketch to transfer mockups to each other. We use Basecamp to manage the project and Zeplin as our repository for our design files. These tools work well with our workflow.

What did you find most impressive about them?

Reinvently takes the initiative to communicate directly with our offshore developers. They’ve taken the time to learn our product and be comfortable with it. As a result, they don’t have to wait to run things by us in San Francisco or insist that we be the middleman for all interactions. Both sides talk to each other to work out any problems that may come up. Luckily, the teams share a time zone and a language, making communication even more straightforward.

Are there any areas they could improve?

The only issue that came up was with the side project designer, who was not very responsive. That was quickly resolved, however, and we haven’t had any issues since.

Any advice for potential customers?

Don’t just assign Reinvently and leave them to fulfill your requests as-is. Help them deeply understand your goals and your product. Their team can then provide valuable insights that go beyond what you ask for.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Reinvently has hit every long- or near-term deadline or even changed timeline we have set.
  • 5.0 Cost
    Value / within estimates
    Their prices are affordable for the quality of work we receive.
  • 5.0 Quality
    Service & deliverables
    Reinvently delivers excellent designs that are easy for our developers to use. The team is also quick to adjust as needed.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend Reinvently to anyone willing to work with someone they may never meet or that is in a different time zone.

App Protoype Dev & Pitch Deck Presentation

“They provided very useful information that helped me learn how to develop my product fully.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - June 2019
Project summary: 

After providing consultation to help a founder refine the core concept, Reinvently designed and developed a mobile app prototype. They also assembled a slide deck presentation for pitching potential investors. 

The Reviewer
 
1-10 Employees
 
San Jose, CA
Michael S Kolberg
Creator, Grunt Sack
 
Verified
The Review
Feedback summary: 

Reinvently not only produced an impressive proof-of-concept, but also contributed insight and ideas to make it even better. They strictly adhered to the budget and stayed right on track to meet deadlines. Product management was an area of strength where they truly excelled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the creator of Grunt Sack, which is a mobile app for electric utility workers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reinvently?

I engaged them to create a prototype for my application as well as a pitch deck for use in presentations.

What were your goals for this project?

In this project, I wanted to figure out the feasibility of my product and develop a working prototype.

SOLUTION

How did you select this vendor?

I found them through a web advertisement. After reading reviews of their work other customers had left, I decided to hire them.

Describe the project and the services they provided in detail.

Reinvently consulted with me about my ideas for the product. From there, they went on to create an app prototype. The team excelled at working collaboratively with me. They helped refine my concept and turn it into a real product that I can market to investors.

What was the team composition?

The team included a designer, project manager, and product consultant. All of them worked part-time on my project. Reinvently was very careful about staying on schedule and within the budget. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The prototype Reinvently developed was of great quality. They provided very useful information that helped me learn how to fully develop my product.

How was project management arranged and how effective was it?

Reinvently was very skilled at product management. It was great, and I couldn’t have asked for better.

What did you find most impressive about this company?

The team’s management style was outstanding, and the designer was highly skilled. During the first phase of the project, they did a great job of helping me finalize my original idea. 

Having a better concept established has helped me understand what will be needed for the future development of my product.

Are there any areas for improvement?

I have no complaints. Reinvently was great!

5.0
Overall Score They are an excellent team!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always there for me anytime I needed them.
  • 5.0 Cost
    Value / within estimates
    They offer very competitive prices.
  • 5.0 Quality
    Service & deliverables
    They provide great customer service.
  • 5.0 NPS
    Willing to refer
    I recommend them highly.

App Development for Sports Startup

"Their transparency is impressive."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
May. 2018 - Ongoing
Project summary: 

Reinvently developed an iOS application for a sports startup. The team used provided sketches and templates. The engagement is ongoing.

The Reviewer
 
1-10 Employees
 
Canada
Josh Healey
Co-Founder, The Sports Aux
 
Verified
The Review
Feedback summary: 

User feedback has been positive. The application has been a helpful resource. Reinvently is full of skilled and transparent developers. The workflow was efficient and straightforward. Customers can expect a dedicated team that asks questions and delivers on time.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of The Sports Aux, an app for hockey players that will expand to other professional and amateur athletes. The application allows athletes to anonymously rate and review their past and current coaches and agents once they’ve been verified within our system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reinvently?

I’m not familiar with app development and coding, so I hired Reinvently to build my vision.

SOLUTION

What was the scope of their involvement?

I gave Reinvently templates, drawings, and what functionalities I wanted. Their team developed the app for iOS. The application pulls from a hockey database. We’ve linked player profiles from that database and helped players gain the ability to gain access to those pages and their own personal pages. It was complex in the sense that we’re pulling an API from other sites and integrating their information with ours to add it to different profiles.

What is the team composition?

I think we work with about six or seven different people with various specialties. We have an overall project manager that oversees everything and has more than one company. Below him, there is a coordinator that manages everything, and I’m in constant contact with her. Some developers work with the UX/UI and backend, but I don’t have a lot of contact with them.

How did you come to work with Reinvently?

I was in the Silicon Valley playing hockey, so I researched companies in the area to see their thoughts on my idea and receive a few quotes. I found Reinvently on a website where they had positive ratings. After doing a few interviews with different companies, I ended up connecting with their team in Silicon Valley.

How much have you invested with them?

The project cost about $300,000.

What is the status of this engagement?

The engagement began in May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While the app was released at the end of January, I’m still trying to generate the user base and figuring out what aspects of the app are working. Right now, I’m in a phase with Reinvently where we’re collecting user insights and having progress updates and meetings. While we’re still gathering data, all feedback has been positive. The app has 900 players and over 2,200 unique users. A lot of people are leaving reviews. It is helping users find information about different players and personnel.

How did Reinvently perform from a project management standpoint?

Their project management style was excellent. Reinvently is detail-oriented. Their team meets deadlines and are always in contact with me about anything they need or questions they have. Working with Reinvently has been a transparent process. I’ve been impressed with everything that goes on behind the scenes like the status meetings that I’ve been part of.

What did you find most impressive about them?

Their transparency is impressive. I appreciate their on-time delivery. They always ask questions to make sure they’re not going down the wrong path. Saying that, I haven’t worked with another app development company, but I’d recommend using Reinvently because they’re easy to work with. Their team delivers detailed work with everything their clients’ request.

Are there any areas they could improve?

I can’t compare them to other app companies because I haven’t worked with any others, but Reinvently is pretty good. I’m not sure if this is the industry, but they could improve on accurately estimating the cost for certain parts of app development. I don’t know how it all works, but forecasting the accuracy of the outline price-wise could be something they could sharpen their details on.

Do you have any advice for potential customers?

Before I went to them, I had my entire app, including sketches and profiles, mapped out. The process was straightforward in that sense and made it easier for them because it saves a lot of time. But if someone is on the outside looking in, they probably won’t have an idea of how they want their app to look or function. I would suggest to potential customers to think about that because a lot goes into app development. Having an idea in mind will make it easier for everyone involved.

5.0
Overall Score They’re detail-oriented, always on top of things. They send updates through email and text. The experience with them as a first-timer has been easy.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They have everything mapped out, but if you ask about uncertainties, then they might push back on the timeline to make sure it’s right.
  • 4.0 Cost
    Value / within estimates
    I’m not sure what other app companies would cost in my situation. I have gotten quotes, but once development starts, other things come up.
  • 4.5 Quality
    Service & deliverables
    The app is solid and functions well. They do good work; complexity doesn’t matter. It looks like a professional app.
  • 4.5 NPS
    Willing to refer

UI/UX Design for Biotechnology App

“They not only met functionality but also made a slick app and a nice commercial product.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

Reinvently designed an iOS app’s UI/UX. The team is working on the app’s next versions. They are developing software and building new functionalities and features.

The Reviewer
 
51-200 Employees
 
San Francisco Bay Area
Steve Tyler
Head of Product Development, Profusa
 
Verified
The Review
Feedback summary: 

Pre-launch users praise the intuitive, user-friendly design, while internal stakeholders are pleased that the app meets all technical and medical requirements. The geographically dispersed team fosters an effective iterative process. Customers can expect a timely and solution-oriented partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product development at Profusa, a medical device and digital health company. We make injectable biosensors that detect different biomarkers, like tissue, oxygen, and glucose. Results are transmitted from a wearable device to an application, allowing users to make actionable decisions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reinvently?

My company already had a wired version of our wearable device and a GUI, and we wanted to develop a wireless version. My team does not have extensive UI/UX capabilities, so we needed to outsource the mobile app’s design. We had a list of basic functionalities, such as how data is displayed and shown to the user, what information the wearable device reads from the sensor, etc.

SOLUTION

What was the scope of their involvement?

We presented Reinvently with our requirements, including what we want the app to look like when we commercialize it in Europe later this year. Reinvently designed the iOS app’s frontend. Their primary focus was on UI/UX.

They recently completed the first version of the app. Currently, they’re continuing to develop the software and are working on the app’s next versions, adding additional features and functionalities.

What is the team composition?

Their company configuration is unique. My team works directly with the CEO, who is based at Reinvently’s offices in the Bay Area. He has a small team there. Reinvently’s parent company is in Ukraine, where they have a larger team of developers and designers. My team works with six Ukrainian team members.

How did you come to work with Reinvently?

There are many UI/UX firms in Silicon Valley, and I narrowed our selection down to three. We chose Reinvently based on their product design experience and their capacity to accommodate our hard deadline and tight budget.

How much have you invested with them?

The first phase cost $65,000, and the second phase will be around the same amount. The first two versions of the product, or six months of work, will equate to about $120,000.

What is the status of this engagement?

The project began in January 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t made a regulatory submission or commercialized the app yet. However, we’ve had people who use our wired system and similar devices try out the app. These users have been very impressed with the app, reporting that it is intuitive and easy to use. The app meets all of our technical and medical requirements.

How did Reinvently perform from a project management standpoint?

I was initially skeptical about working with a team that is halfway around the world, but the CEO is close by and very responsive. He often comes to our office to present design samples, whiteboard ideas, and discuss the project. The different time zones have actually worked out better than expected; our different business hours mean that one of our teams is always working on the app, allowing for a very iterative process.

We needed the app’s first version to be completed quickly so that it could go through a verification validation process for an upcoming regulatory submission, and Reinvently met this deadline. We had weekly meetings with the Ukrainian team, and they were receptive to our feedback.

What did you find most impressive about them?

Their level of creativity and ability to problem-solve are notable. Reinvently proposed great ideas, even though I don’t think they’d worked on such a technical software project before. They not only met functionality but also made a slick app and a nice commercial product.

Are there any areas they could improve?

I don’t think I have anything to offer here. I’m still pleased to be working with them.

Any advice for potential customers?

Be willing to work with a team that is not on this side of the world. You must be flexible to different time zones; you’re not going to get instantaneous communication.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They adhered to a strict deadline for the first product phase and met a number of milestones along the way.
  • 5.0 Cost
    Value / within estimates
    They offered very high value for money spent, especially compared to quotes I got from other UI/UX firms that were 2–4 times higher.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

API Dev for Marketing & IT Agency

"Their ability to work at a high level is admirable—they’re knowledge and flexible throughout the process."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2016–Ongoing
Project summary: 

Reinvently provides ongoing support to create useful APIs for a marketing IT company. They supply additional resources to assist in scaling efforts and aid in developing solutions for end-users.

The Reviewer
 
51-200 Employees
 
Columbus, Ohio
Allison Goeller
Sr. Operations Manager, DYNAMIT
 
Verified
The Review
Feedback summary: 

The completed work by Reinvently has been strong and successful, so far. Their support has been cost-effective and enabled internal scaling efforts. The team has been a capable partner, bringing expertise and adaptability to the work they do.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the senior resource manager for DYNAMIT. We’re a digital agency that blends marketing and IT services to guide our clients toward solutions for their complex problems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reinvently?

We were building the same functions into our client’s applications time and time again, so we wanted a way to speed up the process and reduce costs for customers. Examples of this repetitive work include coding account login and authentification, bill paying, notifications, usage history, and messaging functions for several clients.

What were your goals for this project?

We wanted to build a robust set of APIs that allow us to reuse our code multiple times. We hired Reinvently to let our team scale quickly and have development support. We wanted these APIs to be both cost- and time-efficient.

SOLUTION

How did you select this vendor?

We followed a recommendation from someone in the industry and hired Reinvently.

Describe the project and the services they provided in detail.

Our team created the strategy for the application to begin the project. We gave the requirements to Reinvently and they developed the product. They continue to build this solution for our clients and support our development team.

What was the team composition?

Reinvently provides a group of developers who pair with our team of developers, architects, project managers, and quality assurance personnel.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their support in creating this solution has helped us achieve success much quicker and more efficiently for our clients. We’re able to move faster and continue with other work for our customers because they’ve allowed us to scale. They produce high-quality work and provide valuable resources to our team.

How was project management arranged and how effective was it?

We delegate the work to the Reinvently team and they work well with minimal project management. Whenever there are questions, they reach out to us and communicate effectively. They’ve been vocal about issues and we’re always able to tweak our team dynamic for a more effective workflow.

What did you find most impressive about this company?

Their ability to work at a high level is admirable—they’re knowledge and flexible throughout the process. We appreciate that they can effectively shift their priorities while maintaining their commitment to producing strong solutions. Additionally, we had an extremely quick onboarding process and they set a great standard for communication.

Are there any areas for improvement?

It’d be helpful to receive feedback from their team on areas of concern so we can continue to grow and succeed. Their input is valuable to us, so we’d liked to hear more about their progress and plans throughout the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for AR Company

“I was extremely happy with their work.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Dec. 2018
Project summary: 

Reinvently developed a mobile SDK prototype using Apple’s ARKit and SceneKit and Android’s ARCore and Sceneform. They also provided UI/UX support.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
CTO, AR Company
 
Verified
The Review
Feedback summary: 

Reinvently performed well on both technical and project management sides though the project ended due to a change in strategic direction. Strong communicators, they managed with a lack of clear requirements, delivered high quality, and hit deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO at an AR firm. We have a platform that makes it easier for brands and marketers to create and publish augmented reality (AR) content.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reinvently?

We wanted to be able to deliver and render AR experiences on mobile devices. We needed help to build a mobile SDK, which enables AR content in mobile apps.

SOLUTION

What was the scope of their involvement?

Reinvently built our mobile application prototype from scratch. They used Apple’s ARKit and SceneKit and Android’s ARCore and Sceneform. They also helped us with UI and UX.

Unfortunately, due to a shift in business priorities, we had to stop our engagement with them after we built the prototype.

What is the team composition?

We worked with a project manager as well as developers and a UI person.

How did you come to work with Reinvently?

I believe they were referred to someone on our executive team who had experience working with them at another company working.

How much have you invested with them?

We spent between $100,000 and $250,000.

What is the status of this engagement?

We started working together early in 2018 and ended the project in December that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They performed well both on the technical side and the project management side. Unfortunately, we had to end the project as company priorities had shifted.

How did Reinvently perform from a project management standpoint?

They always met deliverables and deadlines. They were very good partners.

What did you find most impressive about them?

They were strong communicators, which can be challenging with a foreign, remote office. Beyond their general technical ability, their communication was strong, as were contract management and organization.

Are there any areas they could improve?

I don't think so. The reason we had to end the project was our company’s change in direction. It wasn’t in their control. I was extremely happy with their work.

Do you have any advice for potential customers?

Be clear up front on deliverables. That's one of the things that I didn't anticipate. They dealt well, though, with the lack of clear requirements, which was a big relief. The more you can define up front, the better off you will be especially dealing with a remote team because the back-and-forth can be costly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    From what our developers said, they structured the code well.
  • 5.0 NPS
    Willing to refer

Proof of Concept Development for Photo Startup

"They worked within our small budget without sacrificing quality."

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Dec. 2018
Project summary: 

Reinvently designed and developed a proof of concept of a tool for selling photographs with the goal of attracting clients and funding and gathering user data.

The Reviewer
 
1-10 Employees
 
Delray Beach, Florida
Jason Arena
Co-Founder, PhotoOp
 
Verified
The Review
Feedback summary: 

Proper metrics will be gathered after a few rounds of consumer tests that will be conducted with Reinvently, who will likely continue further developing the solution. Their direct approach, careful consideration of client needs, and round-the-clock availability keeps the work on a favorable track.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of PhotoOp, a company seeking to turn the images in your smartphone into currency. We do this with a platform based on AI and Blockchain technologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reinvently?

We hired them to help us build a proof-of-concept tool to help us gain traction as we seek seed funding, enabling the public to try our platform in an MVP fashion.

What were your goals for this project?

We mainly wanted to develop a tool that demonstrated our product to our target market and to capture a minimum of data on users.

SOLUTION

How did you select this vendor?

They were recommended by a colleague. We met with a few different firms and found that Reinvently's expertise in adjacent areas to our business proposition made them an ideal choice for us.

Describe the project and the services they provided in detail.

Our project was small and basically consisted of developing a tool that works well without having to go back often to make bug fixes. The project was outlined and approved before starting the work. Then the design work began with a few minor revisions, followed by the actual development.

What was the team composition?

They assigned a project manager, a developer, and a UI designer to our project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Not yet. We’re scheduled to have two to three consumer tests with Reinvently in the next three weeks, and from there, we will synthesize the data and continue developing a more sophisticated tool based on what we learn. Their team has done an excellent job so far! They’ve been straightforward about the process, have not overpromised, and have been very responsive to our needs, especially considering our small development budget.

How was project management arranged and how effective was it?

All project management was handled through the project manager they assigned, who’s knowledgeable and has communicated project progress regularly, making sure that we understand where we are in the process. He’s also effective at getting us to provide information to the team to keep the project moving forward without delay.

What did you find most impressive about this company?

They never sleep. Most of the development is done in Ukraine, but as a U.S.-based client, I received nearly instant responses to all my questions and concerns even though it was in the middle of the night for them. Their team is very dedicated to its customers.

Are there any areas for improvement?

No. I've been very pleased with Reinvently and would recommend them to others seeking design and development for mobile and digital business ventures.

4.5
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
    Given we have a small budget, we did have to wait for staff to become available to begin our project, but this was made clear from the start.
  • 4.5 Cost
    Value / within estimates
    They worked within our small budget without sacrificing quality.
  • 4.0 Quality
    Service & deliverables
    The work was executed in a timely fashion and is of high quality.
  • 5.0 NPS
    Willing to refer
    They’re a great organization!

Mobile App Dev for Electric Bike Sharing Platform

"The solutions they’ve implemented are thorough, well-tested, and high quality."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2016 - Ongoing
Project summary: 

After storyboarding and prototyping, Reinvently built, then iterated, iOS and Android apps with on-demand capabilities, as well as GPS and inventory tracking. They’re now performing QA tasks and fixing bugs.

The Reviewer
 
1-10 Employees
 
San Francisco, California
CTO, eBike Transit Company
 
Verified
The Review
Feedback summary: 

Beyond building top-notch deliverables, Reinvently employs a customer-centric approach centered around responsiveness and support for wider business objectives. They communicate effectively across multiple platforms and have integrated seamlessly into internal processes.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at a company focused on electric bike transportation systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reinvently?

We had no software backend. We needed someone to build us an on-demand engine and a mobile application server to manage our inventory reservations and real-time diagnostics.

SOLUTION

What was the scope of their involvement?

Reinvently walked us through the whole process of mobile app development. Because we started with just a concept, they used storyboards to go through the specification development process. They completed the UI and UX and built small prototypes to show us how the flow would look in the mobile app.

Then, they started working on the real-time, on-demand engine, which connects electric bikes to the backend system. We put trackers, GPS, and mobile phone modules on electric bikes and in charging stations, and they built the engine to tie everything together.

The app was developed for both iOS and Android. We've gone live on pilot test programs and we’ve been troubleshooting, performing QA, and fixing bugs. We're currently starting to engage customers on our product. We hope to engage Reinvently to do data analysis as well.

What is the team composition?

We have interacted with at least a dozen people. We've had several project managers for the different phases of development. We worked with a UI/UX developer, a graphic designer, a Java coder, a team of QA/QC people, a couple mobile app developers, and several backend QC people. Some of their sales team also advised us on the direction and what resources to use.

How did you come to work with Reinvently?

We did a web search for mobile app designers and backend programmers. They had a local sales office in the San Francisco Bay Area so we made a cold call. We were impressed that they’d worked with similar infrastructures required for our projects. They’d done some development on a similar backend and on-demand engine for other projects. Using those building blocks saved us some time.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We started working together in July 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We went from having nothing to having two apps and a functional backend. We're about to launch with one of our first real customers. In addition, we've met all our milestones; they've been pretty much right on schedule. They stay on budget, and they've made us aware in advance if we're in danger of running into any budgetary issue.

We started off doing a few things without specifications. We've had to do several design fix cycles on some of those, but in general, the quality of work has been good. The solutions they’ve implemented are thorough, well-tested, and high quality.

How did Reinvently perform from a project management standpoint?

They follow an agile process. They're always available to talk on short notice, and we use Jira, Basecamp, and Skype as primary communication tools. Jira and Basecamp were really valuable, especially in the early days of UI/UX development.

What did you find most impressive about them?

They're a really high-touch service provider. They're always able to address things on short notice. They've been very supportive of our projects. Not only are they promoting the work they've done for us, but they're helping promote our company as well. We think of them as part of the team as opposed to just a contractor.

Are there any areas they could improve?

Keep building the capability to be high-touch for their customers. It's the main attribute that's kept us engaged. Put more resources there to keep that level of service.

4.5
Overall Score They've been very attentive to our needs.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for Furniture Rental Platform

“They were extremely communicative and hit all our deadlines.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Reinvently has provided a full suite of development services in creating the second MVP of an ecommerce site including frontend/backend development, hosting, QA, email automation, and software integration.

The Reviewer
 
11-50 Employees
 
Dallas, Texas
Cameron Johnson
CEO, Internet Furniture Startup
 
Verified
The Review
Feedback summary: 

The site has yet to launch, but internal reviews have been very positive. Meticulous project management and a willingness to explain the details of various software options have allowed for strategic and deliberate decision-making throughout the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of NICKSON Living. We transform empty apartments into fully furnished homes with the click of a button.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reinvently?

Following the launch of our beta site in February of 2017, we were looking to work with a company that could help us build a second MVP with increased functionality. Our previous site was built using Ruby, but we were looking to shift to a more accessible language for the new site.

SOLUTION

What was the scope of their involvement?

We don’t currently have an in-house developer, so Reinvently has provided a full suite of development and engineering services including all frontend and backend development, project management, quality assurance, and consulting services on new features. For example, before setting up our payment processing system, they walked us through the pros and cons of several popular software options including Braintree and Stripe. We send them drawings on PSV files that set parameters for the look and feel, and they do the rest. They’ve signed me up on GitLab for tracking changes and Digital Ocean for cloud-based support. They also set us up with Mandrill for automated emails. The new NICKSON site is being built on a Yii2 PHP framework with an admin panel instead of a CMS.

Once a user makes an account on our site, we provide everything they will need to furnish their new space. There’s a style quiz that determines which furniture and décor they’ll prefer, and after checking out, they sign an apartment access form that allows us to install their package. Features on the site allow users to browse our gallery, select a base package and any add-ons, and search/select a timeslot for delivery and installation.

What is the team composition?

We primarily interact with a project manager and an account manager. The team also has a quality assurance engineer, a frontend developer, and a backend engineer.

How did you come to work with Reinvently?

We built our beta site internally and launched in February of 2017, and after it began to gain some traction, we started working with an excellent UX/UI designer who recommended Reinvently.

How much have you invested with them?

The full scope of the project is $150,000, and we’re about halfway through that scope.

What is the status of this engagement?

We started working together in September of 2017, and the work is ongoing. We’re currently in the process of building our second MVP and will ultimately work with them to build a fully featured site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site is still a work in progress, but we’ve gotten extremely positive feedback from internal reviews. The UX/UI designer we’ve been working with has also spoken very positively about the work that’s been done so far.

How did Reinvently perform from a project management standpoint?

They have a great set up. We use Jira for task management and tracking, and we have weekly calls. They include various team members as necessary. Our account manager is always available via phone or text.

What did you find most impressive about them?

They were extremely communicative and hit all our deadlines. Their meticulous project management allows me to trust them and focus on other priorities, which has been extremely helpful. The product we’ve worked together to build is unique, and they’ve been great about coming up with creative and innovative solutions to address our needs. They’re very effective in helping us consider all our options and make decisions that will directly benefit our business.

Are there any areas they could improve?

Nothing comes to mind. They’re a great resource.

Advice for potential customers?

Make sure you have a clear vision before going into the project. If you guide the train, they’ll take it into the station.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We have a whole team working for us at the cost of hiring a single in-house engineer.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Native Mobile App Dev for Online Relationship Apps

“Everything is very polished and goes through a rigorous QA process.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2016 - Ongoing
Project summary: 

Reinvently developed native online relationship apps for iOS and Android, going through multiple iterations and QA tests. Android development and updating are ongoing.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Justin Liu
Senior Product Manager, Platphorm LLC
 
Verified
The Review
Feedback summary: 

Both mobile apps overshadow their web-based counterpart in active monthly users by a significant margin. They boast a total of a quarter-million downloads and are highly rated on their respective storefronts. Reinvently is always knowledgeable and accommodating, despite a large time difference.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior product manager of our parent company, Platphorm, LLC. We sell a unique, pre-packaged platform to support for-pay information exchanges. I’m also the head of products for our smaller subsidiary app, Phrendly.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reinvently?

We wanted to finish development of Phrendly, an online-only relationship mobile app. Our previous vendor was still far from delivering a product after two years of development, so we brought in Reinvently to build off of the code we had.

SOLUTION

What was the scope of their involvement?

We had a web platform that we wanted them to replicate on iOS and Android, so we gave them the API endpoints to achieve similar functionality and provided a full suite of hi-fi mobile mock-ups. That was enough for them to start working and with their feedback, I broke up the initiative into many different phases. We started the engagement by assigning them a small "favoriting" feature that the previous developers never really got right. They did a great job, so we continued development.

They assigned us a project manager that took the reins in creating a project plan and communicating deadlines. From there, we were able to establish different milestones and allocate the proper resources. They found a lot of non-standard coding practices and ultimately revised everything. The first couple iterations of the app were a hybrid of native and WebView, but due to slowness from the non-native sections, they made everything native. We were ready to launch on the App Store within four months.

What is the team composition?

We were assigned an account manager, a project manager, three QA resources, two Android engineers, and two iOS engineers.

How did you come to work with Reinvently?

Our previous CTO found them online. After considering a couple of different firms, we heavily considered Reinvently because of their reputation. The CEO came to our office and talked about what they had to offer. We decided to hire them because they’re a full-service provider.

How much have you invested with them?

We spent over $500,000.

What is the status of this engagement?

We started working with them in November 2016. While iOS development has stagnated, Android development continues.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The iOS app has a 3.8 rating on the App Store with 1,200 positive reviews and the Android app’s rating increased from 2.5–3.5 since the engagement began. Both apps have surpassed 250,000 downloads and have 60,000 active monthly users. We can say with confidence that usage on our mobile apps eclipses that on our web app.

How did Reinvently perform from a project management standpoint?

I'm managing several different products at once, so having the project manager take charge of the entire initiative is awesome because it takes a load off of my plate. I don't need to constantly check in because I know she's always thinking about our best interests. Never once did I think they were creating more work needlessly.

They’re always very helpful, organized, and adapted to our product management software, Assembla. By establishing a decent presence on there, they made everything visible and trackable for our team.

They also had a great process for resolving bugs. We always allocated at least half a week to QA and bug fixing. Tracking everything on Crashlytics, they were really diligent about finding the root cause of crashes. As a result, all the bugs were fixed within a week.

What did you find most impressive about them?

They’re a full-service provider that seemingly has expertise in everything. If we needed design support, they were willing to step in. They're extremely responsive and often answered questions at all hours of the night. Despite the time difference, they insisted on meeting at a time that was more amenable to us.

Are there any areas they could improve?

The experience thus far has been completely positive.

Do you have any advice for potential customers?

Research reviews before outsourcing a partner. Also, establish your timelines, expectations, and expense restraints clearly to see if that partner can reach those goals. Have them deliver because their reputation is staked on it. Reinvently specifically, has done really well so far.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They could take QA into account a little more when committing to deadlines.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Everything is very polished and goes through a rigorous QA process.
  • 5.0 NPS
    Willing to refer
    These guys are awesome. There are no complaints.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
4851909
Date of Formation
Jul 23, 2010
Last Updated
Apr 26, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
25
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
August 6, 2019