Redops LLC

BACKGROUND

Please describe your company and your position there.

Our primary product is a white noise app; I'm co-owner and manage most support issues and development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redops LLC, and what were your goals?

We hired Redops to re-build Sleep Aid Fan from scratch on both iOS and Android. The previous versions of the apps, which had been built by other developers, were coded in such a way that left unresolvable bugs and needed to be entirely re-done. We also wanted to implement a new design with the rebuilds, too.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've worked with Tigran and his team on many prior projects, so when we decided to transition this app to a more capable development team, working with them again was the obvious choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided a list of requirements for the app to replicate its existing functionality and to add a few new improvements and features, as well as the new design. We also provided access to the existing apps. With those materials, their team built the entire app again and delivered highly functional, nearly complete test builds. After a few rounds of testing and feedback, we were ready to launch the first re-built app and then moved on to follow the same process with the next one.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily work with a project manager and owner of the company. We hired our own favorite designer separately, and all collaborate very well together.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since re-building the apps, we've seen a decrease in support requests as well as higher ratings in the app stores. The higher ratings encourage more downloads, resulting in higher revenue for the app.

Describe their project management style, including communication tools and timeliness.

We typically communicate over Slack, which is my personal preference. They typically estimate a timeline and work for a few weeks, during which they will reach out when they have any questions but otherwise we don't expect much communication until we're ready for testing. Once we're ready for testing, they are quick to make changes based on our feedback and provide new test builds.

What did you find most impressive or unique about this company?

We love Redops, they always do great work with fair pricing and people who are enjoyable to work with. We will be happy to continue hiring them for every new project and update!

Are there any areas for improvement or something they could have done differently?

No, they are very responsive and easy to work with, if there is any issue at all they always make it right

BACKGROUND

Please describe your company and your position there.

I am the CEO of a technology integration company located in Los Angeles, CA

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redops LLC, and what were your goals?

We wanted to create an app to allow out industry partners create rough order of magnitude budgets for their projects. We also wanted to enable our clients and industry partners to have access to various technical information through the mobile devices.

SOLUTION

How did you selectRedops, LLC and what were the deciding factors?

We interviewed 5 mobile app developers and we were impressed with Redtops depth of knowledge, willingness to work with our team and help us walk through the entire app development process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had two of their team members to work with our team to create a flow chart of the entire program, they helped our team finalize the flow for the entire program and also came up with three different user interfaces. Sample screen designs were submitted to us for review, after approval, we were requested to submit sample date to their team and within 45 days we had the first version delivered to us.

With the exception of a few minor cosmetic changes that our team requested, the program has been flawless.

How many resources from the Redops, LLC team worked with you, and what were their positions?

A project manager and a senior developer was assigned to us. They were very professional.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received amazing feedback from our clients and from our industry partners. The app has already helped us get two projects within three weeks of release of the app to our clients and out industry partners.

Describe their project management style, including communication tools and timeliness.

The project manager was very organized, communicated very effectively and in a timely manner. He provided weekly status for the project and provided what they were going to completed within the next 1-2 weeks of each call.

What did you find most impressive or unique about this company?

Their depth of knowledge, flexibility, and speed of their work is impressive. In addition, since they had assessed the project requirements adequately, there were very minor change orders and less than 5% cost increase to the initial quoted project total.

Are there any areas for improvement or something they could have done differently?

Frankly, I cannot think of any improvements. We are already planning on engaging them to develop other apps for us.

BACKGROUND

Please describe your company and your position there.

I am the Founder of a Viewnify, video-based dating app that connects people who share a worldview.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MagicDevs LTD?

I hired MagicDevs to make a first version of a video dating app that connects people who share a worldview.

What were your goals for this project?

My goal was to create a user-friendly and visually appealing way to use video profiles to connect people who share a worldview. Because this was a brand new idea and the first version of the App, I had no tangible outcomes in mind.

SOLUTION

How did you select this vendor?

I quickly realized I didn't have access to funds required to hire a US-based firm. Knowing nothing about tech in general or how to find a quality developer, I thought that was the end of it. A friend who had previously worked with MagicDevs referred me to them.

My original plan was to develop an MVP. However, MagicDevs was able to develop the entire app including several features I was planning for the next version for a reasonable price.

Describe the project in detail.

I know nothing about tech or development. I went to MagicDevs with a list of features and a structure of how I wanted the app to look and work. From my basic visual concept, they came back with a beautiful design.

Features include video-based profiles, search/match, and chat. In addition to design and development (both iOS and Android), they walked me through basic steps like testing the app, joining apple developer, and other concepts that are foreign to me as tech is not my background.

What was the team composition?

We were assigned a project manager who was very communicative throughout the process. I was told there were 5 people working on the team: Designer, iOs developer, Android developer, PHP/MySQL/back-end developer, and QA-PM, though I only connected with the project manager and the owner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This is a new company and a new app. I don't have any metrics of success as we have not yet launched.

How effective was the workflow between your team and theirs?

The project manager was very communicative over email. They used Teamwork as their project management software and gave me access to follow status and answer questions. There were absolutely no issues resulting from language barriers or my lack of tech knowledge.

What did you find most impressive about this company?

They were very responsive to feedback. I'm pretty particular about how I want things to look and feel, and they worked with me on multiple rounds of revisions. MagicDevs seems committed to the final product. I really appreciated their willingness to walk me through the steps to get the App live. Many of those were not directly related to development.

Are there any areas for improvement?

The only area for improvement that stood out to me was their QA process. There were a few times they sent me "final versions" that had bugs.

BACKGROUND

Please describe your company and your position there.

I am the founder and chief visionary officer of a mobile app startup company that helps people and organizations manage lost and found items.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MagicDevs LTD?

We hired MagicDevs LTD to turn our wireframes and vision into an MVP.

What were your goals for this project?

We wanted a viable solution that functioned well and demonstrated value to consumers and organizations.

SOLUTION

How did you select this vendor?

MagicDevs LTC was recommended by a regional business that had worked with them. They were confident that MagicDevs LTD could execute well on the project, and be able to deliver the work on time and without cost overruns.

Describe the project in detail.

MagicDevs LTD followed a successful methodology. They explored our needs with an initial discovery and scoped the project. Once we agreed on the terms, they began designing, developing, and testing the system. Later, they provided post-launch support.

What was the team composition?

Their team included the founder, a project manager who led design discussions and managed project tasks and served as a liaison, a backend system architect who worked on the database, and two developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We went to the market and met prospective clients because we're already able to demonstrate value and show how the product works. We're signing our first large client soon.

How effective was the workflow between your team and theirs?

MagicDev LTD is responsive and communicative. They overcome the challenges created by different time zones. We share trust and mutual respect.

What did you find most impressive about this company?

We're impressed with their willingness to go above and beyond. They don't nickel and dime us, which is important for a startup on a limited budget. They're committed to the project and take pride in their work. 

Are there any areas for improvement?

Even with the most intricate design and elaborate functionality, the product launch is what matters. MagicDevs LTD tested the product well, and we share feedback as needed. As our product matures, we may not be able to test every function or iteration, so their commitment to quality assurance is critical.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of EnVision Meditation. Our company provides daily guided meditation and visualization to empower people to live their best lives. We deliver 10-minute audio guided sessions via a mobile app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MagicDevs LTD?

We hired MagicDevs to build our mobile app for iOS. We trusted them to build us a great product that we could use to deliver our content.

What were your goals for this project?

We wanted to develop a fully functional mobile app that could compete with other top mediation apps. The goal was to develop everything exactly the way we wanted.

SOLUTION

How did you select this vendor?

We found them through a previous relationship, who recommend them highly.

Describe the project in detail.

MagicDevs developed our first mobile app based on the requirements and designs my team had put together. They figured out how to do it from a technical perspective. Aside from the mobile app, we had to build a database and administration web portal as well.

What was the team composition?

Internally, I led a design team of three people. I was also the project manager in charge of MagicDevs’ team.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The app is now live on the App Store with no bugs. It’s performing well and functioning exactly the way we wanted it to. That is about as good as you can expect.

How effective was the project management?

Our interaction was extremely effective. Everyone worked extremely well together. I have a lot of experience in mobile development, so between that and their expertise and professionalism, everything went smoothly. We never ran into any delays or major setbacks.

What did you find most impressive about this company?

They were able to develop everything I asked of them. We had fast iterations and smooth communication.

What tips or recommendations do you have?

I really can't think of anything.