What was the scope of their involvement?
We use our assessment methodology to assess some of our critical infrastructure clients, and we use a variety of different Excel spreadsheets to achieve this. Rantmedia had to take this complex methodology and make it more user-friendly without opening the process up to vulnerabilities. So the project had a dual focus of security and usability requirements.
From the security standpoint, Rantmedia created security implementation plans that aligned with our high-level requirements and encryption methodology. After we finalized the design, they developed a prototype to demonstrate the encryption and for us to run security tests. They finally produced a few user prototypes, which are currently in user acceptance testing.
They took a user-centered design approach to the project, which started with a deep dive technical scoping session to understand the methodology. Rantmedia then developed the technical description of their statement of work and used that—as well as a user perspective—to design lo-fi and hi-fi interfaces. These enabled us to provide feedback, and for Rantmedia to provide future iterations before releasing anything to the users.
After finalizing a working interface, Rantmedia began developing the contextual model on how the information was going to be represented in the software. They defined all of the elements that would feed into the user interface, and made sure that we collected all the data in the dashboard. After that, it was just a matter of testing.
The user interface was just for iPad application, but the database element required configuration management and backend support.
What is the team composition?
We had a dedicated project manager, a technical lead, two people focused on UI, and one focused on development. Additionally, the CEO likes to be involved in the projects, so we worked with him.
How did you come to work with Rantmedia?
A co-worker of mine had already reached out to them for a different project. In talking with my co-worker, they thought that Rantmedia would be a good fit for our ideas and requirements, and invited me to the meeting they already had set up. We began working with them through a trial basis and were impressed with their work.
How much have you invested with them?
We’ve spent roughly $40,000–$50,000.
What is the status of this engagement?
We began working together in January 2018, and are currently testing the product. They work rapidly and react to requirements almost immediately, the process has just taken longer than necessarily planned because of internal scheduling challenges.